If it's not working for you,
we'll give
your money back.

01 — The short version

If Premium isn't what you hoped it would be, tell us and we'll refund you. We'd rather part on good terms than argue over a subscription.

Two rules, that's it:

• Monthly
  Full refund on your latest charge, even if it was 29 days ago. You get the whole month back — no prorating, no guilt.
• Yearly
  Full refund within the first 6 months. After that, the yearly payment is no longer refundable, but you keep access until the end of your billing year.

02 — Monthly subscriptions

You pay month to month. If at any point during that month you decide Premium isn't for you — whether it's day 1, day 15, or day 29 — you can ask for a full refund of that latest charge.

We don't prorate based on usage. We don't deduct for AI messages you've already sent. One message to us, one refund, done.

The only thing we ask: don't wait until the next billing cycle has already started. Once a new month is charged, the previous one is closed.

03 — Yearly subscriptions

Yearly plans are cheaper because they're a longer commitment on both sides. We still want you to feel safe committing, so here's how it works:

• Months 1–6: full refund, no questions asked. Half a year is plenty of time to know whether the tool fits your workflow.
• After month 6: the yearly payment is no longer refundable. Your access continues until the end of your 12-month period, and you're free to cancel auto-renewal anytime from your profile.

This gives us the runway to actually invest in AI costs and infrastructure for the year, while still giving you six full months to change your mind.

04 — Edge cases we always refund

Some situations we refund immediately, no matter where you are in your billing cycle:

• Double charges or billing errors. Obviously. Send us the receipts and we'll reverse it.
• Premium features broken for you. If AI chat, priority processing, or exports aren't working on your account and we can't fix it, you shouldn't be paying for them.
• Accidental subscription or wrong account. You meant to cancel, you subscribed on the wrong email, a family member used your card — just tell us.

05 — How to get your refund

Email us from the account you paid with — that way we can verify the charge without a back-and- forth. Include:

• The email on your Premium account
• Roughly when you subscribed (month/year is fine)
• Whether it's monthly or yearly (so we know which rule applies)
• Optional but appreciated: a line or two on what didn't work for you

Refunds usually land back on the original payment method within 5–10 business days, depending on your bank or card provider. We process on our end within 48 hours of your email.