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5. Why Your Offer Isn’t Selling: Signs You’re Too Close to Your Messaging

9m 39s

5. Why Your Offer Isn’t Selling: Signs You’re Too Close to Your Messaging

In this podcast episode, Sam Burmister addresses why offers may not sell due to messaging issues, focusing on entrepreneurs being too close to their own content. She identifies four key signs: using jargon or self-referential language instead of audience-friendly terms, emotional attachment to clever but non-converting words, rambling explanations that lack conciseness, and over-editing as a form of procrastination. To remedy this, Sam suggests getting external feedback, such as from a copywriter, revisiting client surveys to adopt their language, applying the "80 and 8 rule" to test clarity with diverse age groups, and using the sticky note test to ensure core messages are instantly understandable. She emphasizes that effective messaging requires clarity over cleverness, aligning with how clients perceive and discuss the service. The episode concludes by teasing future topics on sales pages and encourages listeners to seek further help through her services or social media for improved copy that converts better while sounding authentic.

Transcription

1684 Words, 8824 Characters

English
Hello and welcome to episode five of Copy and the Marketing Podcast where online service providers like you learn how to write copy that sounds like them but converts better. You already know me, my name is Sam Burmister and I am your guide on this copy adventure. We have spoken already about nailing your messaging and who you're speaking to. We've talked about sales psychology and before we dig into some of the sexier stuff like how to write sales pages that actually convert we are going to spend today talking about why your offer isn't selling and the place of your messaging that you're probably missing as a result. So first things first. We're going to talk about how you can know if you are too close to your own message. As entrepreneurs we have blind spots most of us work alone in our living rooms and without the sounding board of the outside world and having constant stimuli reflected back at us we get into our own heads. It's just part of life. So I'm going to walk through how to know if you're too close to your messaging some tips that you can take to take a step back and get an outside perspective on it whether it be actually outside or simply from yourself and then we will talk about the best way to get better messaging in the future. Let's dig in. As a reminder I am a copywriter. My experience is mostly in sales but I have to understand messaging to be able to sell because the message is like communication. There's a giver and a receiver and the giver of that communication can give a message but it means nothing if the receiver isn't understanding it. If that message doesn't go out the same way that it goes in. So if you're too close to your messaging you're probably doing one of four things. One you're probably talking to yourself and not your audience and if this sounds like you then you need to go back and listen to episode three on sales psychology where we talk about the value of positive psychology as well as mirroring so that you can learn how to talk about your self the way that your clients talk about you. But if you're talking to yourself and not your audience what's likely happening is that you are using language that you understand and not language that they understand. The second thing that might be happening there is that it might be language that you assume they care about but they don't. So ultimately you want to check your messaging and make sure that it answers why does this matter. So that was thing one you're talking to yourself and not your audience. Thing two you're emotionally attached to every single word that you write. You have a clever thought and you put it on a page and you put it in your email and you put it on your sales page. And if I as a copywriter or your copy coach were to come in and say it's clever but we don't need it would you be bad? Be honest would you be mad? Because I write clever stuff all the time and I met it myself when I have to delete it. So you may be too emotionally attached to every word that you write even if those words aren't converting. You like them even if other people aren't giving you money about them. Third thing is that you can't explain what you do without rambling. If your elevator pitch turns into well too bad this elevator wasn't in a skyscraper you're way too close to your messaging. You need to be able to as a business owner explain what you do concisely and in a way that feels potent for the listener. This is an example of clear over clever and certainly clear over complex. Fourth thing you are potentially editing your sales page for the 84th time. If you are editing your sales page for the 84th time baby girl you're too close to your messaging. So four signs that you are too close to your messaging you're talking to yourself. You are using you language the thing that you are an expert in you are so full of jargon. Too close to your message. Second you're emotionally attached to every word you're too close to it you're emotionally attached. Third you are rambling. You have so much to say that you can't say it clearly which means that it's probably a sign that you're super, super smart and you're super, super good at what you do but you are absolutely too close to your messaging. And finally if you're making a zillion edits it's not perfectionism it's procrastination got a facelift. You are tweaking instead of launching you are tweaking instead of actually selling and that is not what we need. This is probably a symptom of crappy not crappy just you being too close to the messaging. So here's how to fix it. Of course I'm going to say this because this is what I do darling. This is what I live for to quote or so from the little mermaid but first thing to do is get a first set of eyes. Get my eyes on your copy. One way you can do that is by becoming a member of copy on demand. However bad news, sad news, keep an eye out in December but copy on demand is currently closed. So how do you get my eyes on your copy? One reach out. Reach out and see what the best way is to get my eyes on your copy. We could potentially even have a copy chat if that's what ends up being necessary but I can often in a matter of seconds catch the things that you've been looking at for years. Second thing that you can do go back and revisit what your audience actually says. I'm sure you have lots and lots of client research both potential clients, current clients past current clients onboarding and offboarding surveys. Go back and look at what people actually say about you. One of my favorite tips within this is to ask chat GPT. Take all of the things that your clients have said to you, dump them into chat and have it synthesize that information for you. Ditch the jargon and use the words that your people are actually saying. Another tip that I just absolutely love, love, love is to use the 80 and 8 rule. Now not everybody knows an 80 year old and an 8 year old, however if you did or if you do take your sales page and put it in front of them for just a short while. I'm saying 30 seconds or less. Ask them to then repeat back to you what you do or what you're selling. If it is not immediately clear to them who you serve and how then you are likely too close to your messaging and your best option here is to revisit your copy and rewrite your copy according to a message that feels super, super clear. Fourth way that you can fix your copy and fix your unclear messaging is to use what's called the sticky note test. This is where you write your offer's core message on a sticky note and give it to someone else. Again, perhaps an 80 and 8 year old, an 80 or 8 year old, perhaps it's your spouse, perhaps it's somebody that you work adjacent to. Hand it to them and ask them if they get it. When you write that core message down, is it clear to a stranger? Because just because somebody is looking for what you have and becomes a client doesn't mean that they're that different from somebody off the street or somebody else who lives in your house. If they don't get it, you need to fix it. Ultimately, at the end of the day, I work with people on their messaging and their copy. This is something that I can help you with in the best way for me to help is for you to get on my calendar. Of course, the link to this is going to be in the show notes. However, if it's something that you want to chat further about, you know you can always find me on Instagram at nomad.copy. You can also find me on LinkedIn at Samantha Burmister. A thousand percent. This is going to be in the show notes below and I answer all of my own emails because I'm just a girl. I'm just a copywriter. So if you do have questions, reach out and it will be me who responds. In our next episode, we are finally getting to the good stuff. Unless you thought the rest of this was the good stuff, which I sure did. We are talking about sales page basics next week. We're going to talk over the next month about how to write an incredible sales page. One that uses everything we've already talked about. That being messaging sales psychology, talking to your people the way that they talk to you and defining that ideal audience and their transformation. This is the good stuff. If you've listened to the last four episodes, then you already are a better copywriter than 80% of the people in the marketing world. Over the course of the next month, we're going to talk about sales pages and how you can sell the heck out of your offers. But until then, my name is Sam. Be sure to follow along and if you like me, be sure to like and subscribe below. Of course, you know that getting ratings and subscribers is the best way to support me for free. This has been Copy-End. I hope that you now understand copy-end messaging and are ready to go write copy that sounds like you, but converts better.

Podcast Summary

Key Points:

  1. Entrepreneurs often become too close to their own messaging, leading to blind spots and ineffective communication with their audience.
  2. Four signs of being too close to messaging
  3. Solutions include seeking external feedback, revisiting client language, applying the "80 and 8 rule" for clarity, and using the sticky note test to simplify core messages.
  4. Clear, audience-centered messaging is essential for conversion, and professional copywriting help can bridge gaps in communication.

Summary:

In this podcast episode, Sam Burmister addresses why offers may not sell due to messaging issues, focusing on entrepreneurs being too close to their own content. She identifies four key signs: using jargon or self-referential language instead of audience-friendly terms, emotional attachment to clever but non-converting words, rambling explanations that lack conciseness, and over-editing as a form of procrastination. To remedy this, Sam suggests getting external feedback, such as from a copywriter, revisiting client surveys to adopt their language, applying the "80 and 8 rule" to test clarity with diverse age groups, and using the sticky note test to ensure core messages are instantly understandable.

She emphasizes that effective messaging requires clarity over cleverness, aligning with how clients perceive and discuss the service. The episode concludes by teasing future topics on sales pages and encourages listeners to seek further help through her services or social media for improved copy that converts better while sounding authentic.

FAQs

You might be too close if you're talking to yourself instead of your audience, emotionally attached to every word, rambling when explaining what you do, or endlessly editing your sales page without launching.

You're likely using language only you understand, assuming your audience cares about topics they don't, and failing to answer why your message matters to them.

Get feedback from others, such as through a copy coach, or revisit client research to see what your audience actually says about you and your services.

Present your sales page to an 80-year-old and an 8-year-old for 30 seconds; if they can't clearly repeat back what you do or sell, your messaging needs to be simplified.

Write your offer's core message on a sticky note and give it to someone else; if they don't understand it, you need to rewrite it for clarity to a stranger.

Compile client comments and use tools like ChatGPT to synthesize the language they use, then replace jargon with their actual words to make your messaging more relatable.

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