Watch This If You Don’t Know What Business To Start | Ep 1014
from The Game with Alex Hormozi
24m 51s
This video outlines a proven 5-step framework to start a profitable online business quickly and confidently, even if you're broke or unsure where to begin. The foundation of any business lies in one of three key origins: personal pain, professional experience, or deep passion. Once you identify your "what," you narrow the target audience ("who") using specific demographics and pain points—such as 35-year-old male accountants who feel bored at work—to create a realistic, relatable customer avatar. The value proposition is built through both the "good stuff" (what customers gain) and "bad stuff" (what they avoid), making the benefit tangible and emotionally resonant. A critical differentiator—the "unique mechanism"—such as a step-by-step system or process (like a checklist or proprietary method) adds exclusivity and trust, helping your solution stand out. The framework emphasizes starting with a "best bad idea" to rapidly test and improve based on real customer feedback. For immediate results, the guide provides a simple outreach system: compliment someone personally, reference your tailored value statement, and ask if they know someone who could benefit—repeating this for four hours or until you reach 100 contacts. This method reliably generates your first five customers. With over half of School.com community members making their first dollar, the process is validated by real success. The video concludes by inviting viewers to join School.com/games for free, where they receive structured guidance and proven tools to build and launch their first business.
So if you're broke or you don't know what business to start by the end of this video,
you will know what business to start, who you're going to serve, how you're going to serve them,
and the exact message to send to get your first five customers. I'm a co-owner of School.com
where we help tens of thousands of new people every single month start their first business online
and right now one out of two people who start a paid community on school make their first dollar.
One out of two. This process I'm going to show you works. So there's five parts of this framework
and then two bonuses. One is that's advanced and one that'll give you next steps on what to do
with this so you can make your first dollar. So it starts with the what, which is what is your
business actually going to be about? And so I use something called the three-piece framework,
all right? So you can write this down, the three-piece. And that's because almost all businesses
get born of one of these three-piece. And the first is pain. So it's something that you went through
personally and had to overcome. So a friend of mine has a wife while they're married and they have
nine kids. And so in her going through this process, she was like, well, what would work for me?
And I'm like, well, you have nine kids. So I'll bet you that you just making lunch for nine kids
every day is probably a process. She's like, oh, yeah, I have this whole thing that I do. So I
organize this so everybody has their own bags and they all know who it is. And then I can do it
in a time that's cheap for me and gets them all the food that, you know, all the protein and all
the other stuff. And she's like, I have a system around that. And I was like, that is the beginning
of a business. The second is your profession, meaning what you do for a day job or what you've
done in the past. I've recently made a video about a lady who quit her job as a registered
dietitian at a hospital and then started teaching other registered dietitians how to build insurance.
And the reason that she learned how to do that was at the hospital. She had to work six days
a week and work 12 plus hours per day as an RD and socially and one day a week that she could
build her personal clients on the side. And so she had to figure out this really complex billing
system and how to do it really quickly. And so she took something that she learned from her profession
and made a business around something really, really narrow. And so a lot of people think that it's
got to be this big, crazy thing. If you solve one very specific problem for somebody, that is
a business. And you might think, oh, well, how am I going to get a huge following from all that?
This particular individual has 5,800 people who follow on Instagram and you take some almost
a million dollars a year in income. And so if you're an accountant or you do HR or you
edit videos or you do whatever, like every single job that exists in a business means that
fundamentally people exchange money for the skill you have. And so any professional skill that you
do in a business, you can do as a consultant or as an independent contractor or teaching other
people in that profession. There's lots of tree branches that come off of that. But this is the
second big category that businesses are born from. The third bucket of peas is passion. These
are the things that you're always interested in. These are the articles you read. These are the
YouTube videos you watch. These are the podcasts that you listen to in your spare time. It's the
stuff that you're just inherently interested in that you like can't get enough of. And so for me,
personally, I was somebody who was into fitness. It was what I was reading. I was reading
Teenation, which none of you guys have you ever heard of. But it was this blog online that had all
of the lifters in there and all these trainers and coaches that were talking about stuff. And every
night I would eat my meal and I would read whatever the new Teenation articles were. And I did that
every single night. And that's what my passion was. And when I went to work, the guys that I worked
with are like, dude, if you don't start a gym, like they offered to front me the money to start the
gym because I was so obsessed with fitness at the time. And so if you're like, okay, well, I overcame
food allergies or I am an accountant or I'm into painting model cars. Got it. But how am I going to
turn that into a business? Don't worry. That's what I'm covering in step five. So let me break
this belief for you really quickly that you need to get the perfect pick on the first try.
The reason this isn't accurate is that it assumes that you with zero context having not talked to
customers and gotten zero feedback are going to pick it right. The reality of it is that picking
anything is the first step because that begins the iteration process of feedback so that you can
get it right. So the five step process I'm going to walk you through is going to get you to your
best bad idea as fast as possible. And the reason we say best bad idea is that we want to get it out
there so that we can make it less wrong over time. And if you keep making a bad idea less wrong,
eventually it becomes a good idea. And then people say, how did you pick that right on the first shot?
And you will smile and know that that's not actually how it worked. So great. If you have your first
P you say, I know what pain it is or what profession or what passion. Now we move on to step two,
which is the who. So who are you going to do this what for? There's three categories that the
who's are going to fit into. The first is people like you. The second is people that you have helped
before. And that can be for money or not for money. But I'm assuming if you're watching this video
that you haven't helped them for money, you just did it as a favor, which I'll tell you my story
about that in a second. And the third is people who you think are underserved. Now this is probably
the more formal way that people look at markets that are growing that you think there's an emerging
trend. It's people that have this huge demand and are underserved. This is probably the most
formal way of doing it. But most businesses that come from I would say the heart or the mind come
from one of these two things. It's I went through this thing and then I took a long time to figure it
out. And now that I have figured it out, I want to help other people who are like me figured out.
Sarah Blakely was like, man, none of these underwear like, you know, hide the hide the bad and show
the good. And so then she created spanks. And then spanks went on to sell for a billion dollars
to blacks. And I think earlier last year. And so you can absolutely build a massive business just
trying to solve a very personal problem to yourself differently. Zuck started in his dorm room to make
some sort of platform for horny college kids that eventually would become Facebook or for me
specifically the reason I made my first dollar, the first actual dollar that I ever made was there
was a lady at the gym. And she said she came to me and said, hey, can you help me with my food? And
it was just because I looked in shape. And I was like, sure. And like I didn't know her super well.
And so we met at a pizza shop ironically. And so she asked me to talk to her about her food. And so
I just asked her what she was buying for groceries and gave her a couple of, you know, recipes that I
did that increase her protein intake. And at the end of me sitting at that pizza parlor with her for
like an hour and a half, she just took out her purse and wrote on a check $100 and she handed it
to me. I didn't sell her. I didn't say a price. She just handed me $100 for the amount of help
that I'd given her. And it was really weird because we walked out of the pizza parlor and that she
got in her car. And I like opened up the check again. And I was like, holy shit, I could get paid to
do this. And it was this huge moment for me. And forever, always grateful Sandy Smith. So once you
figured out whether it's someone like you, someone you've helped before or an underserved market,
you pick one of these three things and then you plug them into this, which is a callout. And so
the callout describes the person back to them. This is gonna be important for what we use in one
of the later parts of this. That's why if I had to pick one for you, I would have it be this one.
Because you already know what it's like to have the pains of this person. You're usually in the
demographic. You're in the age group. And so you probably know a lot of the aspirations and dreams
that they do rather than have you do the research. So this is the quick and dirty way and many,
many, many businesses are started this way. And in my opinion, this tends to make mercenaries,
this tends to make missionaries. And so what I mean by that is people who start purely based on
analyzing markets and trends and things like that, they're like, they're in it for the money. They
don't really care about the product or even the customer. But if you're helping people like you
overcome something that you overcame before, you know their pain and you will care that much more
to deliver an exceptional product and improve their experience over time. And I think this is
what keeps you in it for the long haul. And when you look at some of the biggest companies out there
in the world, many of them started with a founder, an intergarage with some problem that they hated
and then tried to fix. So let me draw this on a new page to give you a really clear idea of why this
next part is important. If you're just like people like me, that's not descriptive enough to get
really clear on the avatar. And so I think about it as having five kind of frames that I think through
to narrow down my avatar. I've got the age, gender, profession, like before because if you are going
to use profession, then you might as well say it. Got their problems or their pains. And then we've
got their interests or passions. And you'll notice these are more or less the three piece from before.
Okay. And so what we do is you want to pick three. And so let me give you an example. So if I'm
looking for 35-year-old men, it's not narrow enough, right? Or if I just said 35-year-old, it's not
narrow enough. 35-year-old men, who were accountants. Now I can get even narrower by adding more,
but you have to have at least three. You're going to do three or more. So 35-year-old male accountants
who are bored at their jobs, right? Great. Well, that's a pretty clear avatar. If I say that and
and there's a room full of 35-year-old male accountants who are bored at their jobs,
and that was in the other room, that other room should light you up. So think about it this way from
visual perspective. If you could fill a room with just a certain type of person that you get excited
to go in there and help them, what does that room of people look like? What are they interested in?
What are the problems they're suffering from? What's their job? Now you could do the same thing and
not have the profession, but I'll give you an example. So if I said 35-year-old or 45-year-old women
who are struggling to move up in the workplace, okay? That's at least three. Get the idea. So you just
want to get narrow enough that they know you're talking to them. Let me break a second belief for you.
That if you get really narrow, it means you're not going to be able to make as much money because
because you know, as many people to sell to.
The other--
part of that is the more specific you get, the more you can charge. So, let me tell you something
that might blow your mind. So, if I sold time management as my thing, that's really, really broad.
All right, that's my one. Okay. Well, I might be able to charge for my time management PDF,
I don't know, 19 bucks. Okay. Now, if I said I've got a time management product for sales people,
then all of a sudden, this is probably $199 product. If I said I've time management for outbound sales
people, then that's going to be even more specific, and this might be a 1999 product. And if I
said I have the entire outbound time management system for garden and power tools, then this could
be a $10,000 thing. Because anybody who's this specific with their niche knows that they're going
to be able to make a couple sales with this new system and more than pay for it. And so, as you
get more specific with your prospect, you can get more premium with your price. And if you're the best
at time management sale for outbound sales rep that do garden and power tools, how many competitors
are you going against? Almost no one. And so, you're selling in a total blue ocean where it's just you
with the with the life raft and all of them are in there in the pool around you struggling. And then
when you have your life craft and you're the only boat in town, they've got to pay whatever you want
in order to scoop them out of the water. If you're enjoying this process, I run something
called the school games, so you can go to school.com/games. You can start for free. I'll help you build
your first business by taking you through frameworks like this and many others and give you the platform
to do it to make your first dollar. Right now, more than one out of two people who start the school
games with a paid community make their first dollar online. Very proud of it. So if you like that,
go check it out. So that's step two. That's the who. Now we go to the how.
And there's two parts to the how. So let's cover those now. So with how part one, we think about
the upside. This is all the good stuff that you're going to help them achieve or experience as a
result of using your thing. All right. So you want to think about how much easier their lives are
going to be as a result of using your thing. You want to think about how guaranteed the outcome is
now as a result of using your thing. You want to think about much faster. They're going to be able
to get what they want using your thing. And you want to be able to describe to them how it would
feel to experience their dream scenario. And so if these look familiar, these are the four
elements of the value equation, but written in the positive. And so the perfect offer is something
that is incredibly easy, guaranteed to happen, immediate, and is exactly what they want.
And the sub part on this is exactly the way they want to get it. I'll give you a B2B example
from gym lunch. So the average gym makes $30,000 in their first 30 days using the gym lunch system.
Now, the average gym owner makes $36,000 a year in take home income. So if they make $36,000 a year
as take home income, then we can help them get what they want easier, guaranteed, faster, and
exactly what they wanted to do, which was to fill their gym up and make money. Whatever benefits
you sell, there's some good stuff. And so we want to say, hey, here's all this good stuff you want.
And here's how I make it easier, faster, guaranteed. And this is what it looks like when it's right.
That's what we explain with the how part one. So now that we've listed out all the good stuff,
let's flip over to how part two, which is going to be the bad stuff. And if you think about
motivating an individual in general, you fundamentally only have two things that are going to increase
the likelihood that they do what you want. You either have to take away the bad stuff that they don't
want or give them more good stuff that they want. That's it. That's all you can do. And so thinking
about it from this framework has helped me so much in copywriting and sales is like, you're
either saying you're going to get this thing or you're going to avoid this thing you hate. That's
it. And it's just how well you can describe either of these things, which makes it more and more
compelling, which is why picking someone like you makes it easier to describe the very intricacies
of their pain. So for example, if I said lose weight fast, that might have worked in the 1900s.
But people quickly learn that they can't believe things that people say. And so the more specific you
are about the pain and the benefit, the more likely they are to believe you. If I say, hey,
stop feeling your thighs chafing when you're out in the sun. That's a very specific pain,
right? And so someone would be like, oh, I experienced that. But it would pass their guard rails
and their banner blindness around ads and copy and marketing because it's very specific to their
pain. You want them to be like, I can't believe they know this about me because you know it about you
and you just describe it back to them. So now we're going to talk about the bad stuff.
So these are the inverse of the things that I was mentioning earlier. So instead of the guarantee,
we're going to talk about the risks that we're going to help them avoid. Instead of how fast it is,
we're going to talk about how slow it is for them that they're not going to have to experience
that slowness. Instead of it being easy, we're going to talk about all the pain and sacrifice
and suffering that they have to go through in order to experience the benefit. So the nice thing
with this one, particularly because there's going to be the most meat here in terms of what you're
describing because the guarantee you just say, this is where you state stats and you show what you've
done or you plan to do. The fast and easy you put a timeline around it and what they can expect
versus the timeline of what's bad. And with the ease, there's two sides to this. So one is what are
all the good things they normally have to give up that they no longer have to give up with your
system and what are all the bad things that they would normally have to start doing with other
products or other services to solve this problem that with your product, they don't have to start
doing. So let me give you an example. So weight loss is simple. So if I have to start working out
and waking up early, that's something bad I don't want to start doing. And so if you use my system,
you don't have to start doing this bad thing you don't want to do to get the result. If I want to
avoid the negative thing that you don't want to give up, which is, hey, you like doing taco Tuesdays
and eating out your friends, normally you'd have to give that up. But with my system, you can keep
that thing you like without sacrificing it and still get the result. And so you show both of these
that make it easier because what makes things hard, what makes things hard is doing things we don't
like and giving up things we like. And so if we have our solution that they can not have to do things
they hate and keep doing things they love, then they will like that better. You might be thinking,
okay, well, I get the good stuff and the bad stuff for how part one and how part two. But how do I
get all this stuff? Well, first off, if it's you, then you know what these pains are. If it's not you,
then you do the three letter method. You ready for it? Ask people who you want to sell. So you get
on the phone, you reach out to people and you basically do an interview. Now, a good interview
basically functions like a sales call, which is like, what are the problems you're struggling with
right now? How long have you struggled with them? What makes it painful specifically? Can you
describe what the experience is like when it's not right? Could you describe your ideal experience
if it were done the right way? What are some of the things you have to stop doing that you like doing
that you don't want to stop doing when you've done things in the past? What are the things that you
have to start doing that you hate doing that you've had to start doing in the past? And either of
those scenarios and all of those scenarios, you're learning more about the customer, you're learning
about their dreams and aspirations, but the pains that they've experienced along the way. And the
culmination of all of those answers become how part one and how part two. The good stuff you're
going to help them get and the best stuff you're going to help them avoid. And if you're still
wondering, how am I going to make money from one of this stuff? Don't worry, we're going to get
there right now. Step five, putting it all together. Combine. So this is the Mr. Miyagi moment in
Karate Kid, where you've been waxing on and waxing off this entire time. So you can get to the moment
where you can finally get your car. So we're going to do a Mosey Money Mad Lib. We're going to drop
everything in. So I help who, which we got from step two, which is the combination of what the
big things about and then narrowing it down through step one and step two, I help who 35-year-old
male accountants get a new income stream, whatever the, whatever the good thing that they won is,
right, which is how part one without how part two, the bad stuff, through, and this is going to be
the bonus that I'm going to cover in a second, all right, which is something called a unique mechanism.
All right, so I'll cover that in a moment. But fundamentally, you could ignore this last part,
and this is the basic version of it, and this is the more advanced one once you get some reps.
And the reason I'm going to explain that one in a second is because if you haven't done it,
you don't have a unique process. And so if you're just starting out, this is me meeting you where
you're at, I help who get good stuff without bad stuff. I help 45-year-old women who just had kids
get into high school, get back into their high school genes without giving up time with their
family. I help non-fiction business authors get on the Wall Street Journal bestseller list
without looking cringe. And listen, it doesn't have to be, like, you don't have to perfectly do this
every time. I could just say, I help young guys starting school for the first time, pick their
community under 30 minutes. Like, it's just if you can nail them, then the person's like, shoot,
that's me, right? The more you add these pieces in, they're like, that's exactly what I'm struggling with.
This is exactly what I want. And then the unique mechanism makes it nice and sexy. So now that we
hit the bonus, let's go to the bonus section. So the bonus number one is going to be something
called the unique mechanism. All right? Now, the reason I wanted to combine it before the unique
mechanism is that if you are starting out, you might not have a unique process yet. All right? But
the unique mechanism is something that differentiates your solution from other peoples. So if there's two
people in your market, or ten or a hundred people in your market, one, you could probably go narrower
on your who and the problem you're trying to get.
to help them solve. But let's assume that you did that and there's still 10 people that
all help 35-year-old male countenance, you know, watch friends reruns because that's your
passion without feeling the judgment of other people because you have a cool streaming platform
or you know access between all these other ones that allow them to do it for free. Whatever.
Okay. So let's say that that's your niche and there's 10 other people who are serving them.
What you want to have is some unique mechanism. And this is not a new marketing concept.
You want to have some sexiness or some special sauce that makes the prospect think, oh,
I'm going to push all of my hopes and dreams into this process. Like if I had only had this
special sexy thing, I was six inches away from gold and then I just needed this thing to get
me over the hump. And the point is that that's what they should feel like. Oh, if I just had this
thing all along, I would have already been successful. So it's like you have this secret that you can
help them be successful with and the proof is in the pudding. And so even if you think about this
YouTube video as a product, if you wanted to, the unique mechanism is the five step process or the
five step niche narrowing the niche narrowing non-juck, right? Because it's a fucking waxed it on the
head. So let me explain how this works. Is that you're going to either have a list or steps that
someone has to follow to achieve result. Fundamentally, that's what it is. You're either going to say
you have to do all these things. So just think a checklist. Like once you have done all four of
these things, you'll achieve the outcome or you have to follow this in sequence. You have to do
one and then you have to do two and you have to do three and then four. The difference here is that
these don't have to be in order. You just have to do them all. Here, you have to do them in a specific
sequence. But either way, you're going to have a list or a step or series of steps that someone's
going to follow. And then all you do is that you wrap this whole thing and then you name it
because this becomes your proprietary process. And that proprietary process becomes your unique mechanism.
If you've heard me talk about content, we have Promise Proof Plan. And so it's, hey, I'm going to
help you pick your niche by the end of this video. Proof is that I've held tens of thousands of
people do this on schools or pretty good at it. And then the plan is we're going to follow these
five steps. Ta-da. And here we are. And so that process, we can call the Mosy Money Niche Method,
whatever. So if you've heard of P90X, the unique mechanism they had was muscle confusion, right?
And obviously, a zillion fitness influencers like, there's no such thing as muscle confusion. And
they're right. But the thing is, it was unique mechanism. They sold hundreds and hundreds and
hundreds of millions of dollars of fitness programs using it. If you look at Weight Watchers,
they have a point system. The point systems, they're unique mechanism. If you look at
some of these other ones, they have their XYZ portion control thing. Like they all have a unique
mechanism. They're way of doing it. Think of this as the vehicle. This is going to take them from
where they are to where they want to go. And you're the one who's piloting this ship with them
in the backseat. Or they're piloting it with you in the backseat with you as the guide. The point
is, is that that becomes the special sauce. And everybody should do this. And that's where you can
have the naming conventions. I cover naming stuff in my last chapter here on the offers book,
where I either like something that rhymes, or I like eliteration if I can, if I can do it.
So as promised, if you're following this process, then you got the what, which helped you narrow
down the who. You followed the steps in that to knit down to figure out very specifically who
the avatar was. Someone like you, someone you've helped before, or someone who's underserved.
We did the good stuff. We looked at the bad stuff. We put it all together into one sentence,
so you can immediately use it. If you're a little more advanced, then you figure out a unique mechanism
or your system or your process or your method to put it all together. So they're like, wow,
this is exactly what it need. So what's this last bonus? Well, I said I'd help you get your first
five customers. So let's do that. All right. So I'm going to give you the absolute simplest system
for getting your first five customers using what we just had. And so what you do is you will
greet someone, greetings. Hello, you will mention something specific about them that's a compliment.
You'll insert that sentence that we just went up with, came up with, and then you'll ask them
if they know anybody who could benefit from that. And you will do this for four hours per day,
or until you reach 100. I don't care which. You can do four hours a day or until you reach 100.
And if you do this every day, and you make this process what you reach out to people,
you will get five customers. I outlined this entire process inside of the leads book in the first
chapter called Warm Outreach to help you get your first five customers. And if you'd like me to help
you lead along and you want to do it via community, you can go to school.com/games. I walk people,
I literally walk thousands to be put through this every single month. So we're pretty good at it.
Like I said, more than one out of two people make their first dollar online. So check it out.
Podcast Summary
Key Points:
Businesses often arise from one of three foundations
The "what" of a business is narrowed using a three-piece framework—pain, profession, or passion—to identify a clear value proposition.
The "who" targets specific customer segments like people like you, people you’ve helped before, or underserved groups, with precision built through age, gender, profession, pain, and interests.
The "how" is structured around both the positive outcomes (good stuff) and negative experiences (bad stuff) to create compelling, believable value and relief.
A unique mechanism—such as a proprietary process, checklist, or system—differentiates a business from competitors and builds trust and urgency.
The process starts with a "best bad idea" to rapidly test and refine a business model through customer feedback.
First five customers can be acquired via warm outreach
Over 50% of users starting a paid community on School.com make their first dollar, proving the framework’s effectiveness in real-world outcomes.
Summary:
This video outlines a proven 5-step framework to start a profitable online business quickly and confidently, even if you're broke or unsure where to begin. The foundation of any business lies in one of three key origins: personal pain, professional experience, or deep passion. Once you identify your "what," you narrow the target audience ("who") using specific demographics and pain points—such as 35-year-old male accountants who feel bored at work—to create a realistic, relatable customer avatar.
The value proposition is built through both the "good stuff" (what customers gain) and "bad stuff" (what they avoid), making the benefit tangible and emotionally resonant. A critical differentiator—the "unique mechanism"—such as a step-by-step system or process (like a checklist or proprietary method) adds exclusivity and trust, helping your solution stand out. The framework emphasizes starting with a "best bad idea" to rapidly test and improve based on real customer feedback.
For immediate results, the guide provides a simple outreach system: compliment someone personally, reference your tailored value statement, and ask if they know someone who could benefit—repeating this for four hours or until you reach 100 contacts. This method reliably generates your first five customers. com community members making their first dollar, the process is validated by real success.
com/games for free, where they receive structured guidance and proven tools to build and launch their first business.
FAQs
Business ideas can come from three sources: personal pain you've experienced, your profession or past job skills, or your passions and interests.
It encourages launching a flawed but clear idea quickly to gather feedback and iterate, eventually improving it into a successful business model.
A business should target either people like you, people you've helped before, or an underserved market group that has unmet needs.
By combining at least three specific attributes—such as age, gender, profession, pain points, and interests—to define a narrow, relatable group of people.
Greater specificity allows for higher pricing, stronger competition differentiation, and more premium offerings due to the uniqueness of the target audience.
The 'how' includes the positive benefits (good stuff) people gain and the negative experiences (bad stuff) they avoid when using the solution.
Chat with AI
Loading...
Pro features
Go deeper with this episode
Unlock creator-grade tools that turn any transcript into show notes and subtitle files.