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Universal vs Disney: The Battle for Orlando | Epic Rivalry

44m 20s

Universal vs Disney: The Battle for Orlando | Epic Rivalry

The theme park rivalry between Disney and Universal is intensifying, driven by intellectual property and immersive experiences. Universal made a breakthrough with the Harry Potter land in 2010, forcing Disney to respond with Star Wars: Galaxy's Edge. This competition has evolved beyond ride height or speed, focusing on world-building, original stories, and guest immersion. Universal’s strategy includes accessible, regional parks like Epic Universe and Universal Kids Resort, emphasizing inclusivity and experimentation, while Disney relies on polish, legacy, and a tightly controlled ecosystem. Both companies now use advanced pricing models, lightning lanes, and innovative zones—like Universal’s free Celestial Park—to increase revenue and engagement. Disney still holds a cultural and generational edge, but Universal is gaining momentum with bold, IP-diverse innovations. Climate change is also shaping Disney’s future planning, with Abu Dhabi considered a potential climate resilience test site. The key trend is a shift from physical scale to emotional storytelling and personalization, with both companies striving to create unforgettable, deeply themed experiences that resonate beyond the ride.

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Hey, business wars fans, have you heard? Audible subscribers can listen to new episodes of business wars early and ad-free right now. Join Audible in the Audible app, or by subscribing on Apple Podcasts. From Audible Originals, I'm David Brown, and this is Business Wars. For decades, Disney was the undisputed champion of theme parks. From the original Disneyland to its multi-park expansion in Orlando, its signature cruises and global expansion, it seemed like nothing could topple Disney from the top of, well, Space Mountain. But Disney's biggest rival, Universal Studios, kept plugging away. And eventually had its big breakthrough when the wizarding world of Harry Potter opened in 2010 in Orlando. Disney responded with Galaxy's Edge, a fully immersive Star Wars experience to build off its purchase of the franchise, but Universal shows no signs of backing down. In 2025, it launched Epic Universe, a massive park with five immersive worlds. Here to take us on a ride through these fierce theme park rivalries, is journalist Drew Taylor. Drew's been covering film, animation, and theme parks for the past 15 years for outlets like The New York Times, The Playlist, and Vulture. He's currently a senior writer at The Wrap, and the host of the animation themed podcast Fine Tuning with Drew Taylor. We'll talk about how Universal's been able to gain ground on Disney, what's new on the theme park landscape, and why these days, it's all about the IP. There is no minimum height requirement for this episode, so stay with us. Confidence. It's listening to your God. It's moving forward, even when the path ahead is unclear. For nearly 160 years, Pacific life has helped people keep their promises, building confidence for generations, whether you're confident in your financial future, or just beginning to envision it. We're here to help. Ask a financial professional how. Pacific life, the power of a promise. Pacific life insurance company Omaha, Nebraska, and in New York, Pacific life anonymity, Phoenix, Arizona. Show button here. Football season is finally back, and prize picks is bringing out their best offer yet. New users who sign up will get $150 in lineups if you win your first $5 lineup. That's right. If you win your first $5 lineup, you'll get $150 in lineups. On prize picks, you simply pick two to six players, pick more or less on their staff projections, and submit your lineup. Then, sweat it out as you watch your picks play out live. It's the best way to get more locked in on game day. Make all the picks you want. This football season, all in the same app. Also, prize picks is going crazy with the deals to start the football season, giving users a new promo every day during stack September. And now, prize picks is available nationwide. So what are you waiting for? Lock in for kickoff because everyone and everything is on prize picks. What you want? Download the app today and use co-wondering to get $150 in lineups if you win your first $5 lineup. Prize picks, run your game. Drew Taylor, welcome to Business Wars. Well, thank you for having me. I've never engaged in any kind of conflict, verbal or otherwise. This is my first war and I'm happy it's with you. Well, no conflict expected here. Let's talk about what you've been up to. I gather that you've covered the theme park landscape for the wrap and the New York Times and a whole lot more. And tell me a little bit more about fine tuning your podcast. I gather you go rather deep on Disney animation. Yes, we do. I've been an animation fan pretty much as long as I can remember. And I've always wanted to be an animator, but then realized I had no talent. So I turned that into writing about animation, which is wonderful because I get to talk to these people that make these amazing movies. It's such an incredible time for animation and for theme parks. So, you know, having those as my beats is a lot of fun. Writing about animation reminded me of, I guess it was Elvis Costello or someone who was quoted as saying, "What is a dancing about architecture?" I forget what it was. Writing about music is like dancing about architecture, something like that. So what does it mean to write about animation? Well, you know, there's many facets to it. I write a lot of art of and making of books as well. Including I should really plug this, the Art of Wildwood, which is about the new like a stop motion film, which is out in October. So please pre-order your copy, everyone who's listening. You know, do yourself a favor. It'll be a lovely coffee table book. But a lot of writing about animation is visiting the studios, getting to know the people that are making these movies, you know, talking to them about what the struggle is like. You know, these projects take so long and are multi-year projects. So you get a lot of opportunity to kind of check in on things. But, you know, animation is really keeping the industry afloat. The top two movies globally last year were both animated. The only movie to break a billion dollars at the global box office this year was animated. We're seeing the incredible success of Toy Story 5 and Minions and Monsters right now. It's a good place to be because I don't think a lot of people take animation seriously, even though it does kind of drive the entire industry. So that's a good point. You know, I take very silly things seriously, and I'm very happy to make animation and theme parks my kind of cornerstones. Well, let's talk a little bit about the theme park. What do you see as the connection between Disney's animation success and the theme parks themselves? We've explored that a little during this series. But I'm wondering how much of the Disney experience is really tied to its animation success, or if there's something else unto itself going on there? Well, I mean, there's a lot of connections there. Obviously, I'm sure you got into this, but you know, Sleeping Beauty's Castle, which is the icon of Disneyland at one of the most photographed things in the world. You know, the park opened in '55 and the movie didn't open until '59. So that was actually a big kind of promotional thing for the movie. And when you would walk through Sleeping Beauty's Castle, you would see Vignettes from the movie, but the movie was still in production. So sometimes you would walk through in those early years of Disneyland and see scenes that never made it into the final version of the movie. Oh, that's true. It's kind of fascinating. Yeah, it's really cool. And you know, for me and my kind of like personal journey, when I was younger, I went to the Disney MGM Studios theme park, which had just opened in the summer of 1989, which was a full year before Universal got their park open in Orlando as well. So they beat them to the punch with this great new theme park that was devoted to the making of your favorite film and television series. And they had a full on Walt Disney Animation Studios, at the time known as Walt Disney Feature Animation, Satellite Studio in Florida. So to be able to walk through that, see animators working, you know, see the process, it was a pretty profound moment. It's sort of my origin story. It's sort of like Bruce Wayne's parents getting shot was me going to the Disney MGM Studios and seeing them make animated movies inside a theme park. Some of those animators are still at Disney. So, you know, there's always such a huge connection between the animated product and the theme parks. But in that instance, they were actually making animated product in a theme park, which is just incredible. It's like they made this just for you, man. I mean, it's true. It's true. They're really, there was a lot kind of conspiring to make me who I am today, back in the late 80s and early 90s. What about the rides? Did you ever get into the rides themselves? Oh, yeah. Yeah, I'm so into the theme park attractions and the new technology and the differing technology. You know, that Walt was such a kind of futurist and a person who was so obsessed with technology and the latest technology. And I feel like in the parks is where you can really feel that kind of restlessness, that innovation, that commitment to the cutting edge. You know, there's a there's a new pirate figure that just debuted in the Disneyland Pirates of the Caribbean that is featuring some way, cool kind of high-tech technology. Then I'm sure we'll be we will be seeing elsewhere in the parks. But it's sort of is sitting there as kind of a test of, you know, the latest and greatest when it comes to Walt Disney Imagineering and all that they do. Yeah, you've visited Universal's answer to Disney, I trust, right? I have, I have, I frequent their parks and live around the corner now from Universal Studios Hollywood. Wow, so give me your take. When you go to Universal, how is your experience different or is it that different from what you experience at Disney? You know, you brought up the fact that they're jockeying with each other right now. They are engaged in their own business war of sorts. And you know, this started with the Disney MGM Studios theme park because as legend has it, Paramount, which was at the time run by Michael Eisner, was looking to get involved with Universal's theme park operations. They had this idea to do a studio park in Florida. And you know, when Michael Eisner goes across the street to Disney, lo and behold, he also has an idea for a studio based project in Central Florida. And you know, there were legal ramifications to this. I'll say. Yeah. Yeah. So Disney got there first. But then with the Wizarding World of Harry Potter opening in 2010, as you alluded to, it was the first time that outside entity had challenged Disney at their own game. This was an incredible, immersive land, unlike anything anybody had ever seen with bespoke dining with next level attractions, including the use of this robotic arm technology called kooka. That is sort of looks like kind of like what you'd see in a auto parts factory with a with a giant arm kind of moving ride vehicle around. Right. What made that super important to is that Disney had the Harry Potter license before Universal got it. And they kind of fumbled the ball. And Universal picked it up and said, Oh, we'll take care of that. And did it. And I heard stories that initially that Harry Potter license was only for the United States. So Disney went back to the Potter people and said, well, let's pitch things for around the world. Because obviously, Disney has theme parks in Paris, Hong Kong, Shanghai, and Japan. So, you know, there was a brief period where it looked like they might get those rights back for the the global parks. But Universal ended up hanging on to those because they were such good partners with Jackie Rowling and that entity. But yeah, I mean, it forced Disney to up its game. And I think that's what's really exciting about this current tussle between the two companies is that me as someone who writes about theme parks and who loves theme parks and who loves going to these parks is going to have a really fruitful few decades because they are constantly trying to one up each other. You know, you've mentioned some things there that I think are sort of worth drilling down on. Like, for instance, you talk about how Universal succeeded where Disney couldn't. Which sort of stands the expectation, I suppose, on its head. You would think that a company with the resources of Disney and with the background and experienced Disney has had with animation. They would know how to pull this off. And yet, Universal Secret, I think, was giving the author control that sort of sign off approval. That was really what it was all about. And in a way, that cut against Disney's corporate thesis, in a sense, we want to be in control. Absolutely. Yeah, I mean, I think that they had had such success bringing these worlds to life in the theme parks over the past few decades. Walt Disney World just celebrated its 50th anniversary in Disneyland celebrated its 65th not too long ago. And you know, I think that there was some hubris involved in that sort of like a, yeah, yeah, you sit in the corner. We kind of got this figured out, you know, their plan was not super ambitious. It was kind of an expansion of the fantasy land area of the park in Florida. You know, it was not what Universal proposed, which was really you're stepping through a doorway into the world of Harry Potter. It's world building. You said it just then, it's about building worlds. And maybe, do you think Disney lost the plot on that just a little bit? I think that they were taken aback by how successful it was. And I think that they thought, maybe there is something to this, you know, they had never designed a land around one IP before. You know, if you go to fantasy land, it's Peter Pan, it's Mr. Toad, it's Pinocchio, you know, this was all one IP. And, you know, of course, they promptly hired the Universal Creative Executive, Scott Trowbridge, who is sort of the, Universal Creative is sort of the universal equivalent of imagining they hired him immediately. They put him to work on Star Wars Galaxy's Edge, but, you know, that followed a lot of the same playbook in terms of creating the kind of in-world food and drink experiences that Harry Potter did with their Butterbeer and all that, creating, you know, retail experiences that are real experiences like the wand experience at Harry Potter. They kind of did that with this. What is the wand experience? I'm not familiar with that. It's really lovely, and a really great thing to do if you go to Harry Potter. Basically, you're ushered into this store, and there is a member of the team who is dressed in robes and sort of presents himself as someone who is a wand maker, and there's a whole kind of show element where they pick a child out from the audience, and that child goes through the whole thing of the wand choosing them, things animate, and it's a great experience for the kid who gets chosen, but it's just as much fun if you're just standing in there watching this thing unfold, because it's a really dynamic little piece of theater. So Disney saw that, and saw how popular it was, and how many hundred and twenty-five dollar wands that Universal was you can move in at the door. And they said, "Oh, we can do this at Galaxy's Edge," and so they did a lightsaber building experience. So they did a droid building experience, and all of these things are upcharges, but they are part of the overall experience of going to Galaxy's Edge. They're part of the vibe and the storytelling of that land, so you know, I think that they did learn some things. Obviously, they maybe took that a bit too far with these Star Wars hotel that was infamously doomed, and shut down very quickly after opening, but you know, they're applying that. They're applying that to their parks all around the world. I mean, you know, in Shanghai, there's a beautiful Zootopia land that has a great attraction, and puppet shows and the windows and things like that, and so I think that without the Harry Potter experience being so wonderful and so detailed and so highly themed, we wouldn't have these things that Disney that people love, you know. Yeah, but these IP deals can get really complicated. I mean, on the one hand, that was a really risky move for Universal, really risky strategy, you know, because JK Rowling could change her mind, want to take the franchise elsewhere, perhaps, you know, I'm sure that they have all that contractually tied, but talking about the complications of these deals, I know Universal Hollywood has a Simpsons ride and a crusty burger restaurant that the Simpsons was a Fox property that now ironically Disney owns. Yeah, that's going to be really interesting. Yeah, what happens? Well, I mean, Universal has a lot of sort of break glass in case of emergencies, strategies for this stuff. They also have a Marvel land in Florida that obviously Disney is looking for every loophole to get out of that arrangement as well. The Marvel thing is like there is a mural in Florida at Universal that has all of these characters, and it's sort of been decided that if the character appears on that mural, Disney cannot build anything with it in Florida, but if they do not appear in that mural, they can do something. So there was there as a guardians of the yeah, there's a guardians of the galaxy attraction at Epcot because the guardians of the galaxy do not appear in that. That's how granular these things are. But you know, there are contingency plans. You know, I've heard that in Florida, the Universal stuff could all be sort of switched over to a wicked land where the Hulk coaster would become the wicked witch coaster and things like that. It's a little trickier in Hollywood with the Simpsons land because the Springfield kind of backdrop is actually a shared berm with the Harry Potter land. So you would have to figure out something that could go in there. I've heard they've looked at everything from bringing back the back to the future attraction to a Pokemon, you know, expansion, talk about the benefits of the Super Mario Brothers and Nintendo license that Universal has forged over the last few years, which has been another kind of apple cart overturning, you know, deal that Disney totally wishes they probably had forged themselves. But yeah, I mean, it's a really complicated, messy thing right now with that with those IP specifically. And you know, Disney, another big factor is what the Disney purchase of these brands has done, right? Because before they bought Star Wars and Pixar, they had to work out all these things in a much more contentious kind of licensing agreement much like JK Rowling, once they bought them, then it was like, oh, we can put them in the parks, you know, it seems like a lot of the buzz around some of these exhibits tends to be sort of focused on upcoming movies or features that are out currently. Does it usually work that you have a successful movie and then you sort of follow on or how frequent is it that, you know, they can see this coming, they can see this is going to be big and so they plan in advance. These attractions are so expensive. I mean, I've heard that the Star Wars lands cost upwards of a billion dollars each and there are two of them. You know, there's one in Florida and there's one in California. So, you know, there's such a massive investment in these projects and the construction of them can be dictated by a lot of things. I mean, it takes years and years and years for these things to be developed and built and approved too. I mean, you've got to go to the Disney board and say, listen, we need a $800 million to spend on a, you know, cars themed attraction. You never know what's going to be a hit, you know, in Canter when that was released theatrically, it was sort of right at the tail end of COVID, didn't do much theatrically, but then went on Disney Plus and, you know, is one of the most streamed titles ever, you know, in the history of Disney Plus. So, of course, it is getting a new attraction in Florida. So, there is sort of of a way and see more of a way and see approach. I think right now with their emphasis on research and development, Disney is trying to kind of like lay the track so that if something does hit in a massive way, they can get something into production quicker than the usual time which it takes, like there was a 3D Zootopia attraction that opened right alongside the sequel. So I think there are things like that that they reated the Millennium Falcon attraction to incorporate Mandalorian and Grogu for that movie. So that's another media based thing. I think those are a lot quicker to be able to kind of turn over, but it is sort of a way and see approach. You know, I'm sure there are times when they've thought, oh, let's get the attraction going for Disney's wish and then it, you know, it becomes very unpopular and they have to kind of back away from that. Wow, Drew. What a great beat to have. I guess today is Drew Taylor, senior writer for the rap. And when we come back, we're going to unpack the brand identities of these theme park giants. And why it seems like there's an extra fee for everything these days. Stay with us. We all have routines. I'm Gibran and with diabetes, my was finger sticks. Sometimes I skipped them because they hurt. The freestyle liberate 3C GM changed that. It gives me glucose insights without finger sticks. Learn more at freestyleliebre.us. Finger sticks are required if your glucose alarms and readings do not match symptoms. Or when you see check blood glucose symbol for the first 12 hours, the views expressed should not be used for medical diagnosis or treatment as a substitute for professional medical advice. Individual circumstances may vary. For prescription only, safety and for founded freestyleliebre.us. You stepped out for your morning jog. Except it's not your usual morning jog. You started listening to an epic sci-fi book on audible. 30 chapters later, you've accidentally run a half marathon. You lost track of how far you've run somewhere just past the city limits. You can't stop. You have to find out what happens next. Then it's over. The universe seems bigger. You feel different. You feel like you have no idea where you are. Ordable. Stories that speak to you. Hey there, welcome back to business wars. My guest is theme park journalist Drew Taylor. Let's dive in a little bit further to that business model of Disney World and Universal Studios. Seems like as they expand, they're both doubling down on this whole multi-park model. Absolutely. Universal now has four. I think it's four distinct parts in Orlando. They call the water park at the end park, but three or four. And then of course you got Disneyland and you got California Adventure in Anaheim. Guests have so many options of what kind of past they're going to buy. I have wondered sometimes whether it's good business to make you have to do so much homework before you go to a theme park, you know, deciding what kind of ticket you're going to get and whether this is the right theme park and whether there's a better package here versus there. What do you see as the business strategy here? Well, it's sort of insidious, but I think the park shutting down for the pandemic really gave Disney this out to say like, oh, there are these things that we've kind of wanted to implement, but couldn't figure out how. And now that the parks are shut down and we have to kind of do a hard reboot. Oh, it bought them some time to think about this. Oh, absolutely. And it gave them the opportunity to implement some of these more kind of nefarious things like park reservations, which were never a thing beforehand. And kind of redoing the whole model of the annual past, you know, Disney Land is really the most visited regional theme park in the world. You know, nobody wants to say that, but it's it's really true and it's really fueled by local visitors. By the local visitors. Absolutely. You know, people who will pop down after lunch and, you know, ride a couple of rides, buy a t-shirt and go home. I mean, these are really the people that can prop up the parks when there's some kind of follow periods. So, you know, I feel like they kind of turn their back on those folks in an effort to maximize ticket buying at every turn, whether it's adding in the state, one of the hotels or adding in lightning lane and even things like I did a story about dynamic pricing and how dynamic pricing is coming to the theme parks. And it's really an opportunity for them to literally change the price of a ticket based on the time of day. You want to go, which is just insane. It's going to it's going to be like a like an airline kind of model. I don't know how people budget for something like that. Well, that's a great question. I mean, there was a great New York Times story last year or the year before about how many families go into debt just going on one of these vacations. And I really sympathize with them because they are hugely expensive and adding in this idea of dynamic pricing, which from the people that I talk to is not only going to come to tickets, but it's also going to come to merchandise and food and beverage, meaning that the price of a Coca-Cola could change depending on how many people are in the park or what kind of time of day or there. Yeah, I mean, it's it's insane. If you look at some of the merchandise now, they don't actually have prices on them. They have color coding so that they can change the price of that color of merchandise. I have to ask you then is there is there a better time to get your soda or I mean, not yet. We haven't gotten them yet, but I mean, it will it will happen. I mean, you're paying hundreds of dollars to go to these theme parks every day. It's really it's a lot and you have to budget and you have to go into these things like you're you know, talk about wars. You're going into kind of a military invasion. Yeah. Yeah. Yeah. Yeah. We've got dinner reservations here. We've got to look at our lightning lanes here. We've got to do all of this stuff and he used to not be like that. I heard what I thought was an apocryphal story about Walt Disney going down to Anaheim after Disneyland was up and running maybe a few years after it had gotten off the ground and he was looking around the city of Anaheim and what was starting to surround the theme park and there were all these sort of travel lodge style motels and all kinds of souvenir shops and the thought occurred to him. Why don't we own that? Of course, by that point, they'd already sort of purchased the land and there were limits on what they could actually do. But a big part is I understand it of how they were thinking about building out in Florida was to make sure they had enough land so that they would have people locked into that ecosystem. People were spending money not just at the parks, but to stay overnight and to buy the stuff and it was part of in a way what Apple does, right? Yes, absolutely. It's exactly like Apple. It's that kind of closed loop ecosystem referred to in various states of derision as the Disney bubble. The Disney bubble. You're right. It is a closed loop. When Walt did the video about Epcot and what he wanted to do in Florida, he said, "Here we have the blessing of size." It is a giant piece of property. They could literally do anything that they wanted to. There is definitely a component to being in this ecosystem where you cannot walk five feet without giving some money to the Disney Corporation. Let's talk about those park hopper passes. This is where you can go between the parks or guests going all in for these passes. They absolutely are. People love doing that. They love getting on the monorail and going, "Oh, we've got a dinner reservation at Epcot," or whatever. Disney has tried to make that process a little bit easier. There's a thing called the Skyliner now, which is kind of these kind of sky buckets that you use to travel from one area of the resort to another. There's sort of incentivizing park hopping, I guess, given you reason. Yeah, for sure. If they could incentivize turning you upside down and making sure that your last nickel fell out of your pocket, they would do that. But the technology is not there yet. It's amazing how well they can hide that. If it were indeed as crass as you say. Yes, yes. With a smile and a lovely wave from your favorite Disney character. Speaking of add-ons, we've got to talk about these lightning lanes and fast passes. I get a sense just in terms of the conversations that parents have with each other, that there's a little bit of resentment going on there, and I wonder whether you see that in the bottom line. Are these essential to enjoying the parks now? They are essential in terms of enjoying the parks. They are also essential, as we are talking about the business side of this company, in terms of what is getting greenlit to being produced. They are more about that. I did a story recently about a new land coming to the Magic Kingdom, called Villainsland. From everyone I talked to, there was a real emphasis on making sure that there was at least one attraction that met the standard of what they call individual lightning lane. Lightning lane is a package and you can get access to different rides. But individual lightning lanes are sort of the top tier attractions and the ones with the longest lines that you can actually pay an individual fee to get a better spot in the line. Now, these fees can go up to like, I think, excess of $30 per person. So, if you're going with a family, I mean, you're talking about hundreds of extra dollars. I was in Florida for the stark cruiser, the Star Wars hotel in 2021. And I rode the Ratatouille attraction in Epcot. And I think it cost me $14 just to do that by myself. - Wow. - So they're saying we have to have at least one attraction in this new land that clears that individual lightning lane criteria so that we can make money. I mean, I've heard this literally makes them hundreds of millions of dollars for attraction. Like on Star Wars rise the resistance or Guardians of Galaxy, Cosmic Rewind. I mean, hundreds of millions of dollars. And you're right, it has been baked into not only the experience and the budget of family's vacations, but also the time management because you have to be on your phone now. Oh, a new lightning lane has opened up. Let's get this, you know, it's almost gamified the experience of going to a Disney resort. But do you think that this can reach a sort of a critical mass where patrons are just like, look, you know, I'd love to take my kids. And yet it becomes sort of an unpleasant experience, especially for adults who have to do all that management. - I keep waiting for the moments to happen. I really do, I think that there is something happening. There, if you look at the attendance of the parks domestically over the past few years, they have either flatlined or dipped slightly. Now where they're making up for it is that the per capita spending is actually up. So what that means is that they are still getting the lightning lane tickets. People are still buying a sweatshirt on their way out of Magic Kingdom at the end of the night. I bought a bottle of water at Disneyland a couple of trips ago and it was $9.75. So, you know, all of that stuff is still rising. So I keep waiting for people to actually say, you know what, you've pushed it too far. It's just, it's too complicated. We're gonna stop going. But for so many families, this has been baked into the kind of Americana right of passage, you know, your first trip to a Disney park, your first photo in front of the castle, the time that you got Pluto to sign your autograph book. I mean, these are really, you know, primal memories that families will spend years either saving up for these vacations or spend years paying them off after going. - Yeah. - Certainly Disney would seem to me would have a certain advantage when it comes to the generational capture. But of course, Universal has a lot of IP that's attractive as well, but it has me wondering, what do you see, Drew, as the fundamental difference between Disney and Universal, when it comes to how they operate and how they position their brand and their parks in the marketplace? Is there a fundamental difference? - That's a great question. - I think there is. And I think what's really interesting is the way that Universal is expanding in ways that Disney could not or would not, let's say. Just a few weeks ago, they opened the Universal Kids Resort in Frisco, Texas, which is, by all accounts, a really crummy park. It's aimed at little kids. There's not much theming. The water ride looks like some kind of water processing facility. And there is no way that Disney could get away with something like that. Not only in terms of trying to go after a specific demographic slash attendance level, but also in putting something, what they would call guest-facing, that that by all accounts is not really finished, you know? Disney will delay projects months and years to make sure everything is sort of tightened up. But these kind of regional expansions are really interesting to me. You have that. And then you also have something called Universal Horror Unleashed, which is in Las Vegas at the Area 15 Complex. That's sort of the Universal Halloween Horror Night's Model applied to a single destination where you can go any time of year. It's not exclusive to Halloween. And it is a regional kind of experience. So those kind of things, I'm really keeping an eye on in terms of like, is this tenable? Is this something that's going to work? As you describe it though, Drew, it's sort of, especially when you think about Disney holding off until they can get all of the polish, you know, down. It almost seems like, and correct me if I'm wrong here, Universal doesn't care so much about getting everything polished right so long as their park is, I don't know, maybe more accessible, maybe more for the every person, you know? - Absolutely. Yeah, did you see the really great Super Bowl commercial that they put out? - No, I told you about it. - Okay. Well, it's a really beautiful kind of heartwarming commercial that shows families, I think, from around the country who look very sort of middle class kind of relatable going to the Universal Parks in Florida. They just opened last year, Epic Universe, which is like an amazing park that I love so much and I can go on and on about why it's so wonderful, but they're going to these parks and having these great memories, and, you know, to me, it's a very pointed counterpoint to the Disney narrative, whether it's right or wrong, I think it's right, but that these parks have really become for the have and the have moors, not the everyday American. - Wow. - You know, that Universal commercial really said, like, listen, these parks are for everybody. - We're going to take a quick break and then queue up for one more ride with today's guest Drew Taylor. We'll get into Universal's new Epic Universe theme park, which Drew seems to love so much, and Disney's potential counterattack. Stay with us. - Imagine you're reading Pride and Prejudice, except you're not reading it. Harris Dickinson and Marissa Abella are reading it to you on audible, her barb sting you. His coldness sends a shiver up your spine. Your heart aches, your ears burn. You yearn for Elizabeth and Mr. Darcy to profess their undying love for one another. You can't bear it any longer. Well, maybe a chapter longer. Performance is so good. You'll give love a second chance. Audible. - James R. The Ray was a charismatic self-help guru who promises followers a path to wealth and enlightenment by becoming the best versions of themselves, but not all who followed him finished their journey. After Ray appeared on Oprah, thousands flocked to his events, but what many people didn't know about were his more extreme methods, methods that push his followers to their limits, giving some the transformative experience they envisioned and killing others. For the best binge-well series, like the one I just told you about, listen to the Audible True Crime podcast, wherever you get your podcasts. Audible subscribers can get all episodes early and ad-free right now. Join Audible in the Audible app or by subscribing on Apple Podcasts. The rap. Drew, I'm curious, when you step back, what excites you the most about the theme park landscape these days? What gets your blood going? - Well, what gets my blood going is, I think that Universal and Disney both are in really great places for expansion and sort of escalation. And I really hope that this continues because as a theme park reporter and someone who enjoys these parks, I'm just like very greedy for whatever is coming next. So I think we saw the opening salvo of this last year with the opening of Epic Universe. And Disney has a lot of stuff that they're kind of loading up to challenge them. - That raises an interesting point because sometimes I've gotten the impression that these theme parks have become so wildly innovative, certainly in recent years, in terms of the rides and the attractions. Where do you go from here? Where are the parks going when it comes to innovation? Are we just talking about bigger, faster, what, exactly? - Well, those kind of benchmarks are things that Disney and Universal have typically shied away from. You know, you'll hear like, it's the fastest roller coaster. It's got the tallest drop or whatever. And I feel like the Cedar Fair six flags, you know, monolith as it is now kind of has the market cornered on that stuff. So with Universal and Disney, it's really like how do we make this more immersive? How do we make this sort of bespoke to only our parks? Something that you can only get if you go to Universal or Disney. And you know, what I would really love to see, and this is maybe a pipe dream, but is an investment in original IP. One of the things I love the most about Epic Universe is that the kind of hub land, which is called Celestial Park, is completely free of IP. It's an entirely new story. There are new characters. There is lore that has been developed just for this land. And it rules. It makes me so happy. It makes me so happy to hear original music in the land that did not come from some old movie that you have. Remember, you know, it's like, what I think Disney has kind of forgotten about is the fact that pirates of the Caribbean now will, you know, a crown jewel of the film. division started out as a theme park attraction in 1967. Wow. And it was an original theme park attraction. Same thing with Haunted Mansion. They've tried so many Haunted Mansion movies and TV shows and things like that. An original IP, you know, like if you invest in IP in the parks today in 10 or 15 years, you will have a Disney plus show. You will have another billion dollar grossing movie. You know, that's where I think things have gotten a little lost. Well, you're so enthusiastic about this central park ideas as this central hub, no pre-existing IP. Is it too soon to call it a success? Because this has only been, you know, going for what? About a year now? About a year. What's interesting about this kind of hub world of Epic Universe is that they're testing a contingency plan where you can actually go to Celeste Geopark, my favorite part of Epic Universe, and you can ride the rides and buy food and whatever, and then not be charged for your ticket until you enter one of the other realms. Wow. So it's like free to enter or what? It's like free to enter and then they're using facial technology. They've just started testing this out where you will only get charged when you go through the portal into one of these other lands. And also kind of as a holding area where say, oh, the Harry Potter portal is full. Go hang out in Celeste Geopark, ride the carousel, buy a pizza, you know, whatever. And then you'll get kind of alerted to come back into the portal at a later date. Something that I really appreciate about the Celeste Geopark part of Epic Universe as well is that it is a true park. I mean, there's just like grass where you could just like sit down and have a soda. And you know, stuff like that. And to me, that's a really fascinating way of encouraging engagement with the park. And these amazing attractions in a way that feels, you know, fresh and new. You know, the dizzy tried so many different iterations of this idea in the past. You know, there was going to be a roller coaster at the Boardwalk Resort, which is just outside of Epcot. You know, things like that that never really solidified. But, you know, Universal, we talk about how they're willing to sort of experiment more with these regional parts. They're also willing to experiment more in terms of guest flow. You know, the entrance procedures, things like that. In ways that Disney probably couldn't because not only are they such a huge machine, but also it's going to be picked apart endlessly on social media. So, so already we've got, we've got Universal, which is pretty much gone global. And in a sense gone sort of more local, I suppose you could say. For Disney, any word on a new park anytime soon. What's the latest there? They've tentatively said that the Abu Dhabi Park is coming online. You know, in the next few years, it'll be interesting to see if that happens. I've actually heard an interesting anecdote from a former imaginary that Disney is actually looking at the Abu Dhabi Park in terms of how they're going to deal with climate change. That pretty soon in Florida and California, the weather is going to be so inhospitable that it will mirror what the conditions are in Abu Dhabi and they're actually going to be able to prepare their domestic parks for the kind of climate change in the same way. You know, just by just by making a park in that part of the world and sort of observing what happens there. So, if someone were to say, Drew, call it. Who seems to be ahead in this park scheme right now? Is it Disney or Universal? Who seems to have the upper hand or the advantage right now? I think Disney will always have the upper hand just in terms of the legacy, their ability to hire the most exciting talent. But I am more excited perhaps by what Universal has up its sleeve. But I think Disney will always be on top as long as people are willing to pay the exorbitant fees of going to one of the parks. But of course, that's the big question. That is, yeah, listen, you've been incredibly generous with your time. Before we let you go, you willing to take on a few rapid-fire questions? Oh, I'm ready. I'm ready. I've done my jumping jacks. I'm ready. All right, here we go. Drew, what's your all-time favorite theme park ride? Dean Park Ride? Wow, you know what, can I be an extinct attraction? That's really my question. Sure, of course. Okay, I think my favorite, maybe of all time, is the great movie ride, which was an opening day attraction at Disney MGM Studios to take it back. It's a lengthy dark ride where you go through the history of the movies. And as an impressionable youth who was already obsessed with cinema, it was an absolutely magical experience. And I got to ride it right before it got closed down because I was there for a media event. And it was really lovely to say goodbye. So the great movie ride, I think, will be my favorite. So what's your favorite theme park concession? Oh, well, I love a Mickey ice cream bar. But there is currently in Disneyland at a couple of the food stands and fantasy land. This garlic cheesy bread that has cheese inside that really sets me up for success. Yeah, yeah, yeah. Okay, those are the warm-ups. Put on your imaginary hat here, if you can. If you were able to design a new attraction at any park, what would it be? Oh, that's a great question. There was a plans for a Dick Tracy attraction for a long time called Dick Tracy Crime Stoppers, which would have you firing a Tommy gun out of the side of a model T-car, which I would love to do still to this day. But I would love to kind of go back to a classic Disney IP, something like the rocketeer perhaps. Oh, that's so cool. Yeah, would you want to go and all that? Yeah, absolutely. Do something with flight. You can have a South Sea club restaurant outside and get those dinner reservations afterwards. And there's something very classic about the rocketeer and that spirit of Disney that kind of post-war swashbuckling kind of stuff. So I would love to see something based on that. Because God knows I can't get an original IP through the doors. But God, at least lean on something enjoyable. Yeah. Drew Taylor is a senior writer with the rap and the host of the podcast Fine Tuning with Drew Taylor. Got to check that out. Drew, thanks so much for joining us on Business Wars. It's been a real delay. Thank you so much for having me. I hope you get back in line and we can do this right again sometime soon. We'd love to. Next time on Business Wars, how did GoPro, the tiny rugged camera go from riding high as a multi-billion dollar brand to fighting for its life? From Audible Originals, this is episode four of Universal Versus Disney, the Battle for Orlando, for Business Wars. I'm your host David Brown. Our senior interview producer is Peter Arcuni. Our senior producers are Jenny Bloom and Emily Frost. Our producer is Tristan Donovan of Yellowhand. Karen Lo is our producer emeritus. Engineered by Sergio Enriquez, our managing producer is Desi Blaylon. Kyle Randos, our lead sound designer. Executive producer for Audible, Jenny Lauer Beckman. Head of Creative Development at Audible, Kate Naven. Head of Audible Originals, North America, Marshall Lewy. Chief Content Officer, Rachel Giazza. Copyright 2026 by Audible Originals LLC. Sound recording Copyright 2026 by Audible Originals LLC. On January 1st, 1892, a young Irish immigrant named Annie Moore became the first person processed at the new immigration station on Ellis Island. For the millions who followed her, this small island in New York Harbor would become the place where their American dream would either begin or end. Hi, I'm Lindsay Graham, the host of the podcast American History Tellers. We take you to the events, times, and people that shaped America and Americans, our values, our struggles, and our dreams. In our latest series, we trace the history of Ellis Island. For more than three decades, it served as the gateway through which millions of hopeful immigrants entered the United States. But as the nation struggled to decide who belonged, some would find the gate shut to them. Follow American History Tellers wherever you get your podcasts. Audible subscribers can binge all episodes of American History Tellers early and and free right now. Join Audible in the Audible app or by subscribing on Apple Podcasts.

Podcast Summary

Key Points:

  1. Universal Studios gained a major advantage by launching the immersive Harry Potter land in 2010, prompting Disney to respond with Star Wars: Galaxy's Edge.
  2. The competition between Disney and Universal is increasingly driven by intellectual property (IP), with both companies investing heavily in themed, immersive experiences.
  3. Universal's newer parks, like Epic Universe and Universal Kids Resort, prioritize accessibility and regional expansion, while Disney emphasizes polish, legacy, and a closed-loop ecosystem.
  4. Both companies are experimenting with dynamic pricing, lightning lanes, and free zones to boost revenue and guest engagement, though these practices have sparked frustration among visitors.
  5. Universal’s focus on original IP, such as the IP-free Celestial Park in Epic Universe, signals a shift toward innovation beyond licensed franchises.
  6. Disney maintains a strong legacy advantage through brand recognition, talent, and generational appeal, but Universal is gaining ground with more flexible, locally rooted experiences.
  7. Climate change considerations are influencing Disney’s long-term park planning, with potential future parks in Abu Dhabi designed as climate resilience models.
  8. The rivalry reflects a broader shift in theme parks

Summary:

The theme park rivalry between Disney and Universal is intensifying, driven by intellectual property and immersive experiences. Universal made a breakthrough with the Harry Potter land in 2010, forcing Disney to respond with Star Wars: Galaxy's Edge. This competition has evolved beyond ride height or speed, focusing on world-building, original stories, and guest immersion.

Universal’s strategy includes accessible, regional parks like Epic Universe and Universal Kids Resort, emphasizing inclusivity and experimentation, while Disney relies on polish, legacy, and a tightly controlled ecosystem. Both companies now use advanced pricing models, lightning lanes, and innovative zones—like Universal’s free Celestial Park—to increase revenue and engagement. Disney still holds a cultural and generational edge, but Universal is gaining momentum with bold, IP-diverse innovations.

Climate change is also shaping Disney’s future planning, with Abu Dhabi considered a potential climate resilience test site. The key trend is a shift from physical scale to emotional storytelling and personalization, with both companies striving to create unforgettable, deeply themed experiences that resonate beyond the ride.

FAQs

Yes, Audible subscribers can listen to new episodes of Business Wars early and without advertisements.

The rivalry centers around IP ownership, immersive experiences, and the ability to create world-building attractions that appeal to fans through original storytelling and technology.

Universal gained an edge with immersive, IP-driven lands like Harry Potter and Epic Universe, which introduced world-building experiences previously unmatched in the industry.

Both parks represent a shift toward immersive, fully themed experiences that prioritize storytelling and guest engagement over traditional ride mechanics.

Dynamic pricing and lightning lanes increase costs and add complexity to park visits, often leading to frustration, though they help parks generate revenue and manage crowd flow.

The 'Disney bubble' refers to the closed ecosystem where guests spend money on parks, hotels, food, and merchandise, creating a self-sustaining cycle of spending within the Disney network.

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