Commercial and industrial (CNI) energy storage has long been marginalized due to weak economics and complex deployment, but a fundamental shift is underway. Over the past 18 months, rising electricity rates, expanded time-of-use pricing, and increased demand charge costs have made CNI storage more financially viable. Revenue streams like time-of-use arbitrage, demand charge management, and capacity markets—especially in constrained regions like PJM—are now more valuable than ever. On the cost side, battery hardware prices have dropped 30–40%, and transaction costs are plummeting through AI-driven automation, reducing soft costs like permitting and customer acquisition from $200 to under $20/kWh. This has led to a projected net cost drop from $800 to $510 per kWh, enabling savings of 5–10% on electricity bills—now seen as a “painkiller” rather than a “vitamin.” Aggregation via virtual power plants and bring-your-own-capacity deals with hyperscalers is accelerating deployment, as these large-scale users demand gigawatt-level capacity. While market design flaws still exist—such as under-rewarded storage investments in grids like ERCOT—the combination of better economics, lower costs, and faster deployment positions CNI storage to become the fastest-growing segment of the energy storage market. This shift not only unlocks new value for businesses but also enables faster grid modernization and supports broader economic growth.
LATITUDE MEDIA COVERING THE NEW FRONTIERS OF THE ENERGY TRANSITION
I'm Shail Khan. I invest in early-stage companies at Energy Impact Partners. Welcome to Catalyst.
Okay, quick history lesson that will be relevant to the discussion you're about to hear.
This is about how the solar market developed in the U.S.
Long, long ago, before the market really inflected, I'm talking maybe mid-2000s,
the bulk of the U.S. solar market was commercial and industrial scale, CNI.
Hundreds of kilowatts apiece, maybe a megawatt or two.
In fact, the first big acquisition in this space came in 2007 when SunPower bought a company called PowerLight,
which was a developer of those commercial and industrial projects for $330 million.
Side note, the president of PowerLight was Dan Sugar, who's now the CEO of Nextracker, but that's another story.
So anyway, CNI was winning the solar market.
And then?
Then it lost. And over the next 20 years, residential solar scaled and utility-scale solar scaled, and CNI just didn't.
There are a variety of reasons for this, some of which we will get into in a bit, but it is stark.
And it's relevant because the same thing has so far been happening in the energy storage world.
Residential batteries have taken off, grid-scale batteries have taken off, and CNI has basically been left in the dust.
But is a repeat of solar's experience inevitable in batteries?
I actually do not think that it is, and neither does my guest today.
Tim Haidt was the co-founder and CEO of Brightfield Infrastructure, which was built to buck this trend.
I say was because his company was acquired less than a year after founding by Voltus, where he is now still fighting the good CNI storage fight.
For disclosure, we at EIP co-led the seed round in Brightfield, so I'm an erstwhile investor in Tim's company.
Anyway, what would it take for CNI storage to finally see daylight?
That's coming up next.
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Tim, welcome.
Thanks for having me, buddy. Happy to be here.
CNI Storage.
Start by telling me why it has sucked historically.
Like, what's your diagnosis of the historical problem?
Yeah, man.
So, look, I think to start off with, right,
I think it's important to keep in mind that, you know,
batteries in general on the grid are a pretty new thing.
And so, if you think about pre-2020, I think going into 2020,
there was less than 2 gigawatts of total storage on the U.S. grid.
As of 2025, that number is like 40 gigawatts.
And so, all of the growth in storage has happened over the last five years.
So, this is a nascent thing that we're dealing with in real time.
Of that, you know, roughly 40 gigawatts of storage
that's been added to the grid over the last five years,
something like 90% of it is utility scale and 10% is residential.
And if you add 90 and 10, that gets to 100,
which means that basically nothing is CNI.
So, look, I think, you know, the argument for utility scale storage
is pretty easy to make and pretty easy to explain,
which is utility scale storage on a per kilowatt hour basis
is cheaper than CNI storage and cheaper than resi storage.
I think one of the really interesting things is why resi is 10%
of that and CNI is zero.
And I think that has to do with the fact that a lot of resi storage
isn't a purely economic decision.
And so, you know, generally speaking in the CNI space,
the driver of customer adoption is economics.
And I don't think the value proposition for CNI storage
has historically been attractive enough to most customers
to sort of take that leap.
But, you know, I think what we're going to talk about
is a lot has changed over the last 18 months.
And I think we're now in a different place.
We're in a different place than we've ever been.
And I'm pretty bullish on the future of the asset class.
Yeah. Okay.
So the core of your diagnosis, which I generally agree with,
is that the economics just haven't been there.
And as you said, there is a residential storage market,
but it's like equal parts or maybe greater part resiliency driven
historically than economically driven.
Like that's changing a little bit now.
But again, as you said, it's a new thing.
We should acknowledge the pioneers of the CNI storage world
that like, you know, pushed hard at it,
like a decade ago, right?
And they were trying to make an economic value proposition there,
which was, you know, these were companies like STEM
in the early days and Green Charge and AMS and things like that.
And, you know, mostly what they were going after
was CNI demand charge management.
Like that was the main thing.
It was like, if you were in a state where your electricity bill
for a commercial customer is driven in significant part
by a demand charge, you could use a battery at a peak shave,
basically, and reduce that demand charge.
And like the numbers,
it sometimes came close to penciling,
but it wasn't a no-brainer customer value proposition.
Or like the savings weren't big enough
that it created huge adoption.
But, you know, it's not the first attempt now to say like,
hey, there's an economic case for CNI storage.
No, for sure, right?
And I think, you know, if we think about, again,
some of those early pioneers, right?
I continue to marvel at the fact that they got as much done
as they got done, right?
A hundred percent.
But look, I think, you know, the reality is, you know,
when, you know, those folks were kind of doing this
in the, you know, 2015 to 2020 timeframe,
the economic value proposition for CNI storage
was essentially an edge case, right?
And so where you saw most of that development happen
was in states that had pretty heavy state-level subsidies
to incentivize the deployment of storage.
You know, California being sort of the leader of that effort,
and then you also saw, you know, sort of specific situations
like the load control response program in SCE
that was, you know, a derivative of the Aliso Canyon gas leak.
And then, you know, SCE had to figure out a way
to kind of get a bunch of storage on the grid really quickly.
And there were some big projects like that.
But for the average CNI customer,
the economic value proposition just didn't make sense.
It wasn't that you couldn't have an NPV positive project.
I think in most cases,
it was just like the juice wasn't worth the squeeze, right?
It was, you know, complicated to acquire storage
and think about how it worked
and figure out how to, you know, operate it
and all that kind of stuff.
And, you know, the bottom line savings on the utility bill
weren't compelling enough to push most people over that hurdle.
But I think we're in a different world now,
you know, 10 years later than we were.
And now I think the economic case for CNI storage
is a lot more attractive in a much bigger area of the country.
I want to get into the economic case in detail.
Before we do, though,
what do you think,
do you have like a heuristic for what a CNI,
you know, a representative CNI customer,
they're not monolithic,
obviously there are many different kinds,
but what do they need to see in terms of economics?
Is there like a percent of bill savings?
Is there an IRR calculation?
Like what is the metric we should be thinking about
where we say like we cross some threshold
and the economics do quote pencil for them?
Yeah, so look, I think before I answer your heuristics,
question, right?
I think that, you know, I think about this generally speaking
in terms of, you know, everything that, you know,
all CNI customers do is they do cost benefit analysis.
And I think, you know, a huge part of this
is the time commitment that's required
on the part of the customer to make these projects happen.
And so one of the things I do think our industry
has done a really, really good job over the last decade
is figuring out how to sort of simplify
the customer acquisition process, right?
Like the contracts are simpler, they're clearer,
the economics are, you know,
more transparent to the end use customer.
Financing these types of projects has gone from,
you know, kind of a one-off, right?
From a project finance standpoint
to more of a standard offering.
So I think the time commitment for CNI customers
to actually acquire a storage asset today
is materially different than it was, you know,
even five years ago.
And that makes a big difference, right?
Like storage is never gonna,
save your business, right?
It's not gonna be something that like,
hey, I had a bad business on Tuesday
and then I put a battery in.
And then on Thursday, like my business was booming.
That's not really the case.
And I think most CNI customers are focused on, you know, their core business.
And so, you know, adding storage has to be simple for the CNI customer to acquire.
And I think we're doing a much better job of that as an industry today than we were
five years ago.
But look, I think from a heuristic standpoint, like generally speaking, I like to think about
it as if you can reduce the customer's net electricity spend by 5%, it's worth having
a conversation.
If you can exceed 10%, you probably have a really, really good project and people are
really interested.
And, you know, I think that's, you know, as we've seen electric rates, you know, go up
in different areas of the country over the past two years, I think a lot of folks in
the CNI world have stopped thinking about that economic benefit as a vitamin and have
started thinking about it as a painkiller.
And so there's more of a sense of urgency on the customer's, you know, front as well.
And so, yeah, I think the combination of sort of those macroeconomic factors have kind of,
you know,
coalesced around, you know, a PAM that's pretty big at this point of, you know, CNI
customers who could really benefit from storage and we can hit that minimum, you know, return
hurdle.
Okay.
So let's talk about the unit economics now, because your hypothesis and mine as well is
that like, that is what's changed.
And now actually you can make this pencil in a way that is exciting for CNI customers
and hopefully at scale pretty quickly.
There's the revenue side and there's the cost side.
So let's talk about the revenue side first, and then we'll talk about the cost side.
On the revenue side, I assume every listener to this podcast already understands that
electricity rates have been rising.
Now they've been rising at different paces in different parts of the country.
I live in California.
It's been a ludicrous increase in California.
Other places haven't seen the same thing quite as quickly, but it's coming.
But rising rates do not inherit, like those rising rates are inherently beneficial to
behind the meter generation.
They're not inherently beneficial to storage, right?
You could have rising.
And then no better economic value proposition for storage.
It's a function of how those rates are structured.
So can you go like one level deeper?
What is it that has changed on the revenue side that allows you to just generate more
revenue from a storage asset that sits at the customer site?
Yeah.
So, you know, generally speaking, I think if you think about the distributed storage
value stack on the revenue side, there's really four components to it, right?
There's time of use arbitrage, right?
Which is just energy.
Arbitrage.
In areas of the country where time of use rates are in effect, which again has, you
know, changed a lot over the last decade, right?
That wasn't really a thing 10 years ago.
And now it's a thing in a lot of utility areas.
You can essentially buy power when it's cheap, store it, dispatch when it's as expensive.
And that arbitrage generates more value today than it historically has as time of use rates
have come online.
So time of use arbitrage is the first sort of, you know, component of the stack.
The second is demand charge management, right?
Right.
And I think generally speaking, you know, we like to talk about the fact that electricity
bills have gone up a lot, you know, retail rates have gone up a lot, but the demand charge
component of a lot of people's electricity bills has outpaced energy.
And so the ability to do demand charge management has become more valuable over the last decade.
Then there's ancillary services.
So things like, you know, frequency response, frequency regulation, things like that.
That has traditionally been a driver of a lot of CNI storage projects.
That varies a lot.
You know, depending on what region of the country you're in and what program you're
enrolled in.
And so, you know, maximizing ancillary services value is kind of component three.
And then component four is capacity, right?
And I think that's the thing that's changed the most over the last 18 months from a revenue
standpoint where, you know, now we have this situation where the grid is constrained, unlike
it's ever been constrained.
And the people who most want that power want to move really, really fast.
And so, you know, things like, you know, bring your own capacity.
Which is, you know, something I'm actively involved in right now, where hyperscalers have
the ability to execute bilateral contracts to get capacity deployed on the grid faster.
That's increased the capacity value stack significantly.
And when you add those four things together, that's kind of what makes up the revenue side
of the equation.
And, you know, it varies by utility and it varies by state and it varies by region.
But generally speaking, the combination of those four value streams is going up and to
the right.
Right.
And I think the.
The interesting, there's a trend line over time is that those first two, time of use
arbitrage, as you said, you know, that one becomes available in some places recently
where it wasn't before just by the introduction of time of use rates, but also time of use
rate arbitrage plus demand charge management and demand charges, as you said, often outpacing
energy charges.
Both of those are kind of a function of the same thing, which is that like the peaks are
getting peakier, right?
And if the peaks are getting peakier, then the peaks are getting peakier.
And that's part, that's due to load, that's due to, you know, a lot of solar being added
to the grid, et cetera.
Then your delta between your low and high time of use prices is going to be higher.
That's good.
Bigger arbitrage for the battery.
And also the demand charge is probably going to go up.
So those are sort of like symptoms of the same root cause, I think, that are both trending
in a direction that is positive for batteries.
On the third one, ancillary services, you know, you kind of said this, this was like
what this was.
The early part of the stationary storage market in the U.S. was entirely ancillary services
driven.
Now that's like a tiny minority share of the pie, right?
Nobody's really like building a big business off of ancillary services today.
But that fourth one, capacity, was not a thing at all until pretty recently.
So that one is just like a brand new opportunity, either in the form of the bring your own capacity
thing that you said from hyperscalers, or even, and I'm curious to have you comment
on this, like bidding into capacity auctions in PJM.
Or whatever, right?
Just like playing in the wholesale market as a capacity asset.
I wonder how big a driver you think that part is.
Yeah, look, I mean, I think, you know, bring your own capacity and the capacity market
overlap a lot.
And I think, you know, the way to think about this in PJM, right, is capacity prices have
gone up 11x in the last 36 months, right?
And so how you solve that problem, you can do in a few different ways, right?
You can increase the price of the auction, right, in the market.
Which is, let's just call it politically complicated, right?
Because that auction price then, you know, gets rate-based across all of it.
You mean the ceiling price of the auction, right?
Because we keep hitting the ceiling price, basically.
Correct.
So there's, you know, for those who aren't super familiar with capacity markets, in PJM,
there's a price cap, right?
And that price cap for the last few auctions, we have hit and not cleared what we need from
a capacity standpoint.
And so I guess a high-level way of saying that is the market is not clear.
It's not functioning properly, right?
And so, again, I think one of the antidotes to that is bring your own capacity, which
allows hyperscalers, which are a big driver of capacity prices in a lot of different markets,
to sort of contract bilaterally with capacity providers.
And they don't have exposure to that cap.
So they can kind of pay whatever price they deem reasonable to pay to get incremental
megawatts of capacity online.
And so, again, I think the fact that capacity prices have gone up a lot, I think that's
a big driver of value, how you solve that problem, right?
Because we don't want to live in a world where capacity prices go up by orders of magnitude
in short timeframes, I think is the big question.
And that gets us into, you know, grid utilization and how we actually accomplish grid utilization
in a market where the peaks are peakier, right?
And that's essentially, you know, I think where storage sits as a key solution to, you
know, how do we use the infrastructure we have and get more megawatt hours flowing through it?
I want to acknowledge, I think, the one counter-argument, at least in some markets, to the increasing
value of storage, which is that in some markets, we've seen a lot of storage added already,
mainly utility scale.
So let's talk about ERCOT for a second, right?
The arbitrage value in ERCOT has been low the past couple of years, thanks to batteries,
primarily, right?
I was actually just looking at this this week.
We hit a new net load record in ERCOT because it was a hot day.
And we had 10 gigawatts of batteries dispatched.
And so prices never got above 250 bucks a megawatt hour, which in Texas, they can.
And so if you're building a battery who, you know, intends to earn a significant portion
of its revenue off of that ARB, it's been declining, or at least flat for a while.
Again, not just because we've added enough batteries to the system.
So there's some. There's some equilibrium there, right?
People expect we're going to see a bunch more load growth in Texas, and that'll make it
pick up again.
But over time, that ARB value in particular is like a function of both the market and
how much batteries are in the market.
I think if you talk to a lot of people who are experts in ERCOT, right, they will tell
you that over the last five years, solar and storage has saved ERCOT, right?
That's sort of like the high-level argument they make.
And I think if you dig into the data, there's a pretty. There's a pretty compelling case behind that, right?
At the same time, a lot of people who have installed batteries in ERCOT, which have saved
the grid, are not being economically rewarded for those investments.
And I think that's the conundrum from a market design standpoint that we have to solve, right?
Which is, you know, grid operators are benefiting from storage assets.
That's just definitively true in all markets where storage has been deployed at scale,
right?
This stuff is working, and it's helping.
to solve a lot of the problems that we have on the grid.
at the same time, that hasn't necessarily been a good investment to make in the markets where
storage is having the most impact, right? And so from a market design standpoint, we have to figure
out how to come up with a set of rules that incentivize the behavior we want. If we want
folks to install tons of storage in a grid, there has to be an economic case for them doing that
that's compelling and opens up capital stacks and gets people to want to invest in these types of
assets. And look, I don't think we're there yet, right? I think that's one of the underlying
issues that we have in different markets in different ways around the country. But that's
something from a market design standpoint that we're going to have to solve over the next five,
10 years if we want to have the best electric grid possible and sort of facilitate the next
wave of economic growth in the country. Yeah. Okay. Well, that last point notwithstanding,
I agree with you that on the revenue side,
you know, it's location specific, but there's just more opportunity to earn more revenue for
a battery that sits at a customer site. Let's talk about the cost side. Walk me through the
cost stack for a CNI storage asset. Historically, we can split out hardware and soft costs and so
on. And then I think we should talk through like what has changed or could change on each of those
to drive costs, I think, substantially down over the next couple of years.
Yeah. So look, I think when we start talking about the cost side of storage, it's
overwhelmingly a good news story. Right. And most of that good news has sort of arrived in the last
18 months. Right. So the first thing is, you know, storage is eligible for a 30, 40 or 50 percent
investment tax credit under the IRA. Right. Which does not expire when the solar credits
expire and the wind credits. Right. That one survived for the long term. That's right. And,
you know, you remember you and I were talking a lot about this last year and all the uncertainty in
the market was, is this tax credit going to continue to exist under the O triple B or is it
going to go away? No one knew. Then July 4th of 2025, they passed the O triple B and the storage
tax credits survived. Right. And so the IRA storage tax credits were maintained through the O triple B.
And so that was the first piece of really, really good news on the cost side of the stack,
which is you get a 30 percent base ITC. If you have domestic content, you meet the domestic content requirements, you're still eligible
for a 10 percent adder. And if you deploy that storage system in an energy community, you get an
additional 10 percent adder on top of that. So a lot of storage being deployed in the U.S. today is
eligible for a 50 percent investment tax credit, no change from the IRA to the O triple B. So that's
the first big thing of good news that's happened over the past, you know, 18 months. The second
big thing is just the cost of batteries has declined significantly. So at the pack level
over the last 18 months, battery costs are down like 40 percent, depending on sort of what analysis
you look at. And at the system level, maybe like 30 percent is the right way to think about it. So
the cost of, you know, an actual system that you deployed, an actual system site, the hardware side
of it, the cost is a third cheaper than it was 18 months ago. And so that's like a huge thing,
right? Hardware costs have gone down 30 to 40 percent relatively quickly.
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Before we move on from the hardware, you and I have talked about a bunch this part of it,
which is, you know, because in part the market has been dominated by utility scale and residential,
the products available if you're trying to install residential batteries or utility scale batteries
are mature and there's lots of suppliers and you can pick amongst them. Commercial scale batteries,
where you're trying to buy a pack or a kit, you're trying to buy a kit, you're trying to buy a kit,
or a system in the hundreds of kilowatt scale, let's say, has been a lot more limited historically.
And so you didn't necessarily see the same cost declines. You just had fewer suppliers because
nobody was like trying to, you know, manufacture into a market that basically didn't exist.
How much do you see that changing? It's a bit of a chicken or an egg problem.
It's changing, but it's a really important point, right? And so from a hardware standpoint,
there's essentially a gap in the market, right? So if you think about utility scale storage,
and I'll talk about this as like an, an,
overgeneralization, but utility scale storage projects are basically
built in one megawatt blocks, right? For the most part. And so you can use that same one megawatt
product in a CNI use case. If you have a commercial and industrial load, that's justifies a one
megawatt system. So for the CNI space above a one megawatt system, you don't really have any
equipment problems, right? There's a robust market. There's a lot of providers, both,
you know, domestic content providers and alternatives,
um, and so on that side of the, uh, on that side of the equation, like supply chains and
availability of equipment and options are not a problem at all. Then on the re then you sort of
have the resi side of things, right? Which are typically like, let's call it 10 kilowatt sort
of baseline blocks, right? And for very, very small commercial applications and right. STEM
is a good example of a company that sort of done this. You can stack those blocks together, right?
So they have like, is an example of the three phase power wall coming out,
you can stack a bunch of those together, and maybe you can serve like a 70 to a hundred kilowatt
commercial facility with that. So under a hundred kilowatts, you have a pretty good range of
products over a megawatt. You have a pretty good range of products. The gap is sort of between a
hundred kilowatts and a megawatt. And unfortunately for the CNI use case, most CNI facilities fall in
that sort of middle ground. Now there are really good providers, right? So there's companies like,
you know, Socomac and SunGrow and a whole bunch of other companies that are really good providers.
There's a host of other folks that are building really good commercial products in the space
right now, but that's really sort of from a manufacturing standpoint where we need, you know,
more players to come into the market, you know, build more products, you know, get more creative
with manufacturing, drive price down, things like that. But again, on the, on that sort of
hundred to one megawatt sort of gap, the products that do exist in that range have experienced a
similar cost decline to what we've seen on the utility scale side and the resi side over the last
18 months. So costs are going down. I think more players are going to come into the market as the
CNI space becomes a bigger thing. And I think, you know, for reasons we'll talk about, there are some
compelling reasons to believe that CNI over the next three to five years is going to be the fastest
growing sector of the market. Oh, that's an ambitious, well, I guess from a small base,
it's not that hard to be the fastest growing, but if you're saying fastest growing by like total
megawatts, that's a very ambitious thing to say. Yeah. Yeah. So I'm talking about the rate,
not the total megawatts, but we, we,
we can unpack this, right? And so look, the challenge with utilities with, with net new
utility scale battery projects right now is the interconnection queue, right? And so if you look
at the interconnection queue, by the way, this is the same interconnection queue that exists for
large loads, right? If you want to build a utility scale battery in PJM today, and you submit your
interconnection application to get in the queue on average, you're waiting about six years right now
in KISO, you're waiting.
In ERCOT, you're waiting maybe four years, right? And so as we look at sort of demand growth over the next three to five years, which is anticipated to be significant, right? It's really, really hard to add net new utility scale batteries in mass in the next sort of 36 to 60 months, right? And so that means that that need for batteries still exists, right? But that has to come from either the residential sector or the commercial sector. And that's
where you can get fast interconnection. And so I think, again, right, as people start to, you know, embrace this, and it's
already happening, you're going to have sort of more manufacturers come into the space. And I
hope that drives hardware costs down, which then makes it a better economic value proposition for
everyone involved. So that's kind of the argument on why CNI will grow the fastest.
Yeah, fair enough. I mean, the only thing I would say to that is like the reason the
interconnection queue is so long is because there is so much in it already. So yeah,
if you're trying to build like a net new Greenfield storage project right now,
you're going to wait forever for interconnection. But the reason for that is because there are so
many storage projects in front of you in the queue. So we're going to get a ton of that stuff
online too, right? But anyway, it's beside the point. I want to talk about soft costs
because historically the knock on CNI for storage and for solar for that matter was,
yeah, like your equipment costs are higher. You're in this kind of nether region between
residential and utility scale, but really that's not the thing. The thing is that
the soft costs kill you. You have these, you know, soft costs and that includes
labor and permitting and customer acquisition and all this stuff
design, system design engineering. And all of that is like, you know, similar order of magnitude
complexity to utility scale, but at you amortize it across a much, much smaller project. And that
blows out the economics and it kills you. This is where I think, you know, the way that you've
been thinking about it is the most interesting to me because that's the, this is the problem
that's been the most intractable in my mind. So what, what gives you confidence the soft costs
are going to change? Yeah. All right.
So if you think about sort of the total project cost of a CNI battery, right? Roughly half of it
is what we traditionally call soft costs, right? So let's just say for the sake of argument,
$800 a kilowatt hour is sort of the average CNI project in the world today. So traditionally
the way to think about it, and this is sort of post ITC, right? Is three to $400 of that as the
soft software. So $400 a kilowatt hour gets you the hardware and the software obligations you need,
right? The other $400 a kilowatt hour is what we traditionally call soft costs. And that's broken
down into two buckets, about $200 a kilowatt hour of that is installation costs. And about $200 a
kilowatt hour of that is what I generally call transaction costs, right? Which is all the things
you mentioned, interconnection, permitting, financing, you know, the people cost of customer
acquisition, all those types of things.
Um, like I think there are huge opportunities for reduction, both on the installation side
and on the transaction cost side. The thing I've really been focused on over the last,
you know, 18 months is the transaction cost side of things. And that's where I think AI is a huge
part of the solution, right? And so, you know, the reality is, is that a lot of the work that
we were traditionally paying human beings to do, right? Financial modeling and writing contracts
and, um, you know, filing interconnection agreements and all this type of stuff
is repetitive workflows, right? And so you can actually train agents to do those repetitive
workflows and that drops your transaction costs significantly. And so a lot of the projects we're
doing today where it used to cost us $200 a kilowatt hour to do that transaction cost bucket,
we're currently doing for $25 to $50 a kilowatt hour. And we're not even really that good at this
yet, right? And so as we're doing that, we're actually doing a lot of the work that we're
doing, right? And so as we continue to get better, that transaction cost bucket is just
sort of declining. So I think in that world, uh, you know, we're, we're on a path to that being a
very, very small fraction of total project cost, which then has a corresponding impact on the
customer value proposition. I think there's, you know, my company and a lot of other companies are
working on that today. And I think we're making tremendous progress where we're not yet seeing
as much progress as on the installation cost side of things. Um, and my belief, right, is that's
kind of a function of repetition, right? And so the high level way to think about it is the reason
it costs so much to install a commercial and industrial battery is in part because there is
no market or has traditionally hasn't been a market for commercial and industrial batteries.
So if you go out to an average electrician today and you ask them to install a commercial and
industrial battery, you're paying for two things. You're paying for them to learn how to install a
commercial and industrial battery, and you're paying for them to install the commercial and
industrial battery. As this industry sort of ramps up, my expectation is the learning curve is going
to be pretty, you know, important here. And I think you'll see a corresponding decrease in
installation costs too. So my best guess is, you know, over the next three years, the transaction
cost bucket will go from an average of about $200 a kilowatt hour to maybe $20 a kilowatt hour. I
think there's going to be a 90% reduction in the cost in, in sort of transaction costs, primarily
as a result of AI and agentic tooling. Um, and then on the other hand, there's going to be a
decrease in the installation costs side of things. It's a little bit more difficult to predict, but
I think we're probably looking at like having that over the next five years. So going from $200 a
kilowatt hour to a hundred dollars a kilowatt hour. So, you know, if you think about that,
if nothing else changes on the hardware or software side, and that's still, you know,
costing $400 a kilowatt hour, right. And we just do those things. All of a sudden we've driven the
net cost of a CNI battery down from $800 a kilowatt hour to maybe $510 a kilowatt hour.
And I think that and how that flows through to the customer value proposition is part of the reason
that I think people are really excited about this because that starts to result in more customers
who save more than 10% on their net electricity spend every year. And I think that's really going
to accelerate the industry. What about, I guess the one component of soft costs that historically
has been kind of a bear for CNI stuff that you didn't mention, although it's kind of embedded
in some of the things you mentioned is customer acquisition where like, you know, the, the not
knock on CNI historically is like every project is a snowflake and every customer is a snowflake.
And so you have to go through all this rigmarole to get a deal signed with a customer. And that
also contributes to this really high soft cost. I mean, some of that is sort of AIifiable, I guess,
in the sense of like proposal design and development, that kind of thing. But
how do you think about customer acquisition? Yeah. I mean, look, I think
this is one of the most interesting, you know, aspects of this conversation. You and I have
talked about it a lot. We've talked about it a lot. And a lot of our friends have talked about it. Right. And so there are no right
answers here, but I'll give you my theory of the case as someone who's been trying to sell
commercial and industrial batteries for a long time. I think it's really, really hard to sell
stuff that doesn't have a clear beneficial value proposition to customers. Right. And so 10 years
ago, when I was trying to sell commercial batteries, right, as part of micro grid systems,
I had to put a lot of work into making every single project optimal,
in order to deliver a customer value proposition that was compelling enough for a customer to sign
on the dotted line. Right. And what that meant was my hit rate, and I was pretty good at this,
was probably like 5%, meaning I would go out and talk to 20 customers and one of those customers
was signed on the dotted line. But I had to pay for the other 19 trips I took to meet with those
customers. And so that all got rolled into the project I signed. And hence, customer acquisition
cost was high. Right. I think that's a really good point. And I think that's a really good point.
I think as we drive costs down and the value proposition becomes a lot clearer and a lot
easier to sell, right, now my hit rate is maybe 30%, right, where now I only have to talk to
three customers in order to get a deal signed, which means by definition, my customer acquisition
costs have dropped substantially. So I think customer acquisition costs are essentially a
proxy for how hard it is to sell the thing that you're trying to sell. Right. And I think it's
getting materially easier to sell CNI storage. And therefore, I believe that customer acquisition
costs are going to come down a lot industry-wide. All right. We've covered the revenue side. We've
covered the cost side. I think the last thing that we should talk about, though you mentioned it,
but it's an interesting emergent new trend, is aggregation and bring your own capacity,
things like that. I guess the question that I have for you is sort of the order of operations,
right? Conceptually, the idea here is hyperscaler X wants to put a data center in
a given location. And part of the deal now that's like pretty standard across the board is they got
to bring their own capacity. And that can mean a bunch of different things. They can put capacity
behind the meter. They can come up with a tariff with the utility, where the utility builds capacity.
One of those versions is the hyperscaler, as you said, does a bilateral deal with somebody who can
aggregate a bunch of batteries behind the meter, be they residential or commercial. And that
contributes toward their capacity contribution to mass production. And so I think that's a good
way to match the need of the data center. The question that I have for you is on scale,
right? Because to be interesting in the context of a data center, you're in the hundreds of megawatts
at a minimum. And if you're doing hundreds of megawatts of CNI storage,
you're already the size of the existing entire portfolio of CNI storage, let alone doing it in
a short period of time in a given metro area or something like that. So how do you see it
ramping in these types of contracts? Like, how do we get to enough scale that it matters?
Yeah. So I think that is the, I was going to call it the million dollar question,
but maybe it's more like the hundred billion dollar question, right? Like,
look, I think this is the key sort of question that we're trying to answer in the market today,
right? And so everything you said is a hundred percent right, right? Which is that the dry
of a lot of people.
of growth and the customers most willing to pay for incremental capacity are hyperscalers, right?
That shouldn't be a surprise to anyone who listens to this podcast. But hyperscalers think in
gigawatts, not megawatts, right? And my whole life has been in the megawatt world, right? And
frankly, sometimes the kilowatt world, right? And so how we get from megawatts to gigawatts is
the question. And the answer to that is aggregation, right? And so one, one megawatt
CNI site doesn't matter to a hyperscaler, but a thousand one megawatt CNI sites matters a lot
to a hyperscaler and can represent a competitive advantage for their business. So the problem I
had, right, was I don't know how to aggregate individual batteries into a virtual power plant
that sort of serves that type of load. And that's where Voltus comes in, right?
So I don't know how to aggregate individual batteries into a virtual power plant that sort of serves that type of load. So, you know, as I think people know, I started a company called Brightfield AI that was really
focused on sort of driving the transaction costs of CNI batteries down via the deployment of agentic
tools. And then I, my company was acquired by Voltus and I'm now part of Voltus, which is
one of the best, if not the best aggregators of commercial and industrial load in the United
States today. And what Voltus does is really the key to
taking, you know, individual CNI battery projects and making them valuable for end-use hyperscaler
customers that are trying to transact in gigawatts. How you do that is enormously complex, right?
And so, you know, again, I think at some point in time, my new boss, Dana Guernsey, should come on
this podcast and kind of explain the details of how bring your own capacity works, because I don't
get it, right? Like my job is basically like build as many one megawatt battery projects as humanly
possible and work with, you know, partners and developers and OEMs and, you know, all those folks
to do that. What Voltus is providing me is the inputs from a bring your own capacity standpoint
to do the economic analysis necessary to get the customers to sign on the dotted line and make sure
that they're getting a good deal moving forward. And so, yeah, like, look, I think there's kind of
two components to how we're going to deploy CNI storage or distributed storage over the next five
years. The first is that we're going to be able to deploy CNI storage over the next five years.
The first is what I'm focused on, which is we need the DER industry to be able to deploy a lot of
individual site-level projects. And then the second component of it is we need aggregators
to be able to aggregate and accredit that capacity so hyperscalers can benefit from it and build data
centers faster, right? And I think that sort of, that equation is really the key to success in the
next five, six, seven, eight months. My guess is bring your own capacity, right, which is sort of
the umbrella term for everything I'm talking about, is going to be a very, very, very quickly
growing sector of this market. Because when hyperscalers think about where do I get net new
capacity, especially in really constrained regions like PJM, there's not really anywhere to go in the
short term, right? And the place to go is bring your own capacity. And I think if we can pull
that off, which is what we're working on today, it's really going to be a very, very, very quick
and really, really big market. And it'll have a lot of positive benefits for sort of the economy
overall. All right, Tim. Well, though our time together at Brightfield was too short, it's fun
to still be able to hang out with you here. Appreciate your time. Yes. Should we talk about
the 50 days that I was in the EIP portfolio company? I do want to say- It was the best 60
days, man. I do want to say before we leave, EIP was awesome to work with and continues to be awesome
to work with. And so Jake and Anthony and Lauren and you and all the folks that sort of worked with
us, I'm eternally grateful because without your support and guidance, we wouldn't have been able
to get to where we are. And look, I'm really, really excited about the moment we're in right
now. And I think this is really going to be something that, you know, has societal impacts,
right? I think, you know, at the end of the day, what we're doing with hyperscaler load growth is
one of the most important things we're doing in the economy. And again, I think sort of this idea
of how do we use aggregated distributed resources to help us move faster is a huge part of the
answer. And, you know, I wouldn't be where I am without EIP, so I'm eternally grateful for that.
All right. Your bribe check is in the mail.
There we go, buddy.
Thanks again for the time.
I appreciate you, brother. Thanks so much.
Tim Haidt is a senior vice president at Voltus, which recently acquired his company,
Brightfield Infrastructure. This show is a production of Latitude Media. You can head
over to latitudemedia.com.
for links to today's topics. This episode was produced by Max Savage-Leppinson. Mixing and
theme song by Sean Marquand. Anne Bailey edits the video version of the show. Stephen Lacey is
our executive editor. All of our episodes are on YouTube. Subscribe to Latitude Media for episodes
of this show and Open Circuit. And you can find the audio version of this show anywhere you get
your podcasts. I'm Shail Khan, and this is Catalyst.
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Podcast Summary
Key Points:
Commercial and industrial (CNI) storage has historically been overlooked due to weak economics, despite early efforts by pioneers like STEM and Green Charge.
The economic case for CNI storage has improved significantly over the past 18 months due to rising electricity rates, time-of-use pricing, demand charge management, and increased capacity value.
Revenue opportunities now include time-of-use arbitrage, demand charge management, ancillary services, and capacity markets—especially in constrained grids like PJM and ERCOT.
Cost structures have declined substantially
Soft costs—especially customer acquisition and permitting—are being reduced through automation, making CNI storage more accessible and affordable.
Aggregation and bring-your-own-capacity (BYOC) models are key to scaling CNI storage, enabling hyperscalers to deploy capacity quickly in constrained markets.
The CNI storage market is poised for rapid growth due to faster deployment timelines, reduced interconnection queues, and stronger value propositions.
Market design issues remain, such as inadequate economic incentives for storage deployment despite grid benefits, requiring systemic reforms over the next decade.
Summary:
Commercial and industrial (CNI) energy storage has long been marginalized due to weak economics and complex deployment, but a fundamental shift is underway. Over the past 18 months, rising electricity rates, expanded time-of-use pricing, and increased demand charge costs have made CNI storage more financially viable. Revenue streams like time-of-use arbitrage, demand charge management, and capacity markets—especially in constrained regions like PJM—are now more valuable than ever.
On the cost side, battery hardware prices have dropped 30–40%, and transaction costs are plummeting through AI-driven automation, reducing soft costs like permitting and customer acquisition from $200 to under $20/kWh. ” Aggregation via virtual power plants and bring-your-own-capacity deals with hyperscalers is accelerating deployment, as these large-scale users demand gigawatt-level capacity. While market design flaws still exist—such as under-rewarded storage investments in grids like ERCOT—the combination of better economics, lower costs, and faster deployment positions CNI storage to become the fastest-growing segment of the energy storage market.
This shift not only unlocks new value for businesses but also enables faster grid modernization and supports broader economic growth.
FAQs
Historically, CNI storage lacked an attractive economic value proposition. Most customers saw limited bill savings, and the complexity of installation, financing, and operation made adoption difficult. Demand charge management was the primary driver, but savings were often insufficient to justify investment.
CNI storage now benefits from four main revenue streams: time-of-use arbitrage, demand charge management, ancillary services (like frequency regulation), and capacity value—especially through bring-your-own-capacity contracts with hyperscalers in constrained markets.
Battery pack costs have dropped 30–40% due to advancements in technology and supply chain efficiencies. This has led to a significant reduction in system-level costs, making CNI storage more competitive and financially viable.
AI is automating repetitive tasks like financial modeling, contract drafting, and interconnection filings, reducing transaction costs from $200 to as low as $50 per kilowatt-hour. This drastically lowers overall project expenses and improves the value proposition for customers.
The IRA’s investment tax credit (ITC) is now available for CNI storage, with up to 50% eligibility (30% base + 10% domestic content + 10% additional for energy communities). This significantly lowers upfront costs and accelerates market growth.
CNI storage is growing fastest due to faster interconnection timelines, rising electricity rates, and increased demand for demand flexibility—especially in data centers. The market gap between 100 kW and 1 MW systems is being filled, and costs are falling rapidly.
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