The ‘Class of AI’ Enters the Workforce

[MUSIC] >> A funny thing has been happening at college graduations this spring. >> The rise of artificial intelligence is the next industrial revolution. [MUSIC] [LAUGHTER] What happened? [LAUGHTER] >> Okay, I struck a chord. May I finish? [LAUGHTER] [MUSIC] >> A lot of commencement speakers are getting booed when they bring up AI. >> This time it was the architects of artificial intelligence. Interesting. [APPLAUSE] >> This reaction is happening all over the place, from Florida to Tennessee to Arizona. >> Why are all these college students booing commencement speakers when they bring up AI? >> Well, you're expecting people to have a positive reaction to something that's an existential threat, kind of, to their careers. >> Our colleague, Allison Poli, covers the workplace. >> You have a commencement speaker and you're waiting for them to say something inspiring. And then they tell you that AI is the future. And it's this inevitable thing that you need to accept and it's going to radically change the world. Well, that message isn't really going over with a bunch of people who have been told that AI is going to take away entry-level jobs and going to change their entire future. [MUSIC] They have no clue how it's going to shape their careers because employers themselves don't even know how AI is going to shape their work forces. And for people who are just getting in at the bottom level, yes, that can be an opportunity, but it can also be really anxiety inducing too. [MUSIC] >> Hi, my name is Bella. I'm going into my junior year of college. I'm studying economics with a minor in journalism. >> We ask college students and recent graduates beyond the booing. How are they really feeling about AI? And we've got a lot of responses. I am both nervous and optimistic about AI. >> Hey, journal team. My name is Elon Rosenbaum. >> Hi, this is Michael. I'm a recent grad. >> I am a first year medical student at the University of Arizona. >> I graduated from Cornell University one year ago. And personally, I'm very excited about the possibilities and capabilities of AI in my own career. >> I have some complicated feelings on the subject. >> My name is Ben Cole. I'm a recent grad from NC State. >> Overall, I'm feeling pretty optimistic about AI and feel confident heading into the workforce full time. >> AI is going to lock a lot of people out of entry level jobs, which might mean locking a lot of people out of the job market entirely. >> Being a medical student in this age of easy AI access has been amazing for education. It has also opened my eyes to how incorrect it can be. It's important to understand how to use AI to your advantage and get the most out of it. Do I remain a little scared? I think that's on everyone's mind. >> There's still so much uncertainty and that is what's so much terrifying. [MUSIC] >> Welcome to the journal, our show about money, business, and power. I'm Ryan Koonison. It's Friday, May 29th. [MUSIC] >> Coming up on the show, the Class of 2026 confronts their AI futures. [MUSIC] >> When Chat GPT was released, the Class of 2026 were freshmen. They're the first class to have had access to AI for almost their entire college career. Allison calls them the Class of AI. >> People start experimenting with it. They're like, what is this? What can it do? [MUSIC] Some students I talked to were using it to do some last minute study prep. Others were just playing around with it looking for recommendations for books and movies. Nothing related to finals, they said. >> Pretty quickly, college administrators realized, okay, this is a really powerful chat bot or research tool that can provide answers very quickly. >> And that can write essays. And so colleges pretty quickly put into their syllabi. You cannot use Chat GPT. This is plagiarism, this is cheating, don't use it. >> One of our colleagues spoke to a student named Emma. Emma studied finance and marketing. And she was pretty skeptical of AI when it first started rolling out her freshman year. >> I honestly feel like I was pretty disillusioned for a while. I think I was not very quick on the uptick. [MUSIC] >> So Emma is a student at the University of Vermont. And when Chat GPT first came out, she really avoided it. She did not want to use it. Some of her peers were using it for assignments. She was like, this feels like cheating. >> Most professors either wouldn't say anything or they would say, no AI, don't use it for assignments. There's a lot, we use lockdown browsers or whatever for all exams. So it was just like, was not something that was part of the curriculum at all. >> Colleges and even a lot of students like Emma, worried that using AI would make them dumber because they wouldn't have to think for themselves anymore. >> I don't want to outsource my critical thinking, which is something that we hear from a lot of different students that they're worried about. What using AI will do to their ability to really retain information. >> So how successful were colleges at getting students not to use AI? >> Broadly, of course, it varies by the individual, but they didn't listen. And they were still using it. They're like, okay, well, maybe I won't use it to write my paper, but I'll use it to do all the research and then I'll write it. >> Or I'll use it to outline what the paper should say and then I'll write each paragraph myself. >> Exactly. Oh, I'm taking a really hard calculus class. So let me just see what the answer is and then I'll figure out how to solve it later. That type of thing. >> I mean, I can imagine just to say, it's so tempting. When you're in college, you're so busy, you've got so many things going on. It's hard to sit there and spend an hour or hours trying to solve a problem or write an essay when there's just this button you compress that will do it instantly for you. >> Right. >> And you just say, it takes so much will to resist it. >> Yeah. And in the backdrop, there's all this pressure to get an internship, to start working your way toward eventually being able to get a job and when you're applying for internships, people look at grades. And so if there's something that can help you achieve a better grade or get that outcome, yeah, it is really tempting. >> It didn't take long for colleges to realize that trying to fight AI was like trying to fight gravity. Students were going to use it. And colleges needed to adapt. >> There are professors who are saying, yes, you can use this, but within reason and with limits. And so they're changing their coursework. And they have started encouraging students to experiment with AI and really learn how to use the tool in class as part of class assignments. >> Emma, the University of Vermont student, said she first started using AI when her professors started asking her to. >> I don't remember actually using Chattanova Tear any kind of LLM until probably my junior year. That's when I think it started to show up in class the LLI and I was like, maybe I'm kind of interested in checking it out. I don't want to be missing out on the opportunity. So I think I first started using it kind of in a class context and then since then, especially this past year, I've had professors who are either more forward about how they use AI or they want to like stimulate conversation about it in class. >> Emma says that one of her professors incorporated AI in class in a way that she found really effective. >> She knows that everybody is using it so she requires you to submit all of your chat logs with your assignments and then she prints them out and literally underlines them and analyzes them and makes comments on what kind of questions you ask, what kind of responses did you get? She was always pushing conversations to be more so about what is the tool, how are you using it, how are you pushing back against it when it gives you whatever response you're looking for, how can you find queries that are actually going to help you get the job done without reaching the thinking and the learning portion of it? >> Well, colleges have been more cautious about AI businesses, aka the student's future employers are going full throttle. >> Employers are saying, you know, when students get to us, we want them to be familiar with the technology, but it's up to the college to do it. teach them how to use it. And so if you're a young person entering the workforce, you need to show you can use AI. - Well, it feels like such whiplash for these college students who are like, not that long ago, we're sort of told, like don't touch AI, it is bad, it is cheating, it is wrong. And then they're immediately going to this workforce that's like, you need to do this, you need to use it as much as possible, it's the future and it is everything. - Yes, exactly. And so where do you fit into that as a person that as a future employee when you're entering your first job, too? It's really overwhelming. - Emma, now a college graduate, so she's come around to some of the benefits of AI. And even though she has a job lined up, the stress of what it could mean for a career is still very real. - I think everybody is just kind of feeling pretty scared and uncertain. For example, my mom loves to send me like, like, scare email messages and like, articles that she's finding that's like, "Everybody's job will be wiped out." I think her point is to like motivate me to like, use it more so I can avoid getting my job eaten up, but I'm like, mom, like I'm already scared. I don't need to hear it from you. With love. - So what does an AI future look like it were? For the class of 2026, that's next. (soft music) (dramatic music) - As college students in recent grads turn their focus to the job market, some are at least a little bit excited. - As a recent college graduate, I think AI is something people need to embrace rather than avoid. I use AI in my everyday life and I genuinely believe it's meant to make our lives easier when it's used in the right way. - I use AI nearly every day in my life, whether it's about ideas up, learn, write code, or to talk through a decision with. That being said, I'm very optimistic about AI, but with a degree of caution. - I think it is an incredible tool to make it so I can get certain tasks done a lot faster. - Overall, I think AI is creating many, many job opportunities for young people who are willing to learn these new skills that are not very well mapped out yet. - Others are more wary. - To be brief, the thought of AI scares me quite a bit. - I see Chatch BT doing all these things that I've been learning to do and it does it so easily and it appears that it does it so much better than I ever could. - Being early in my career, those are very real fear of being replaced by the technology that I'm being told to embrace. - If new methods of attaining artificial general and intelligence are successful, I'm just gonna hope that they come after I get tenure. - I think a lot of us are going into the workforce and seeing AI as just this looming threat. I mean, people have been telling us since it's come out, AI is going to replace you. It's gonna replace your job. It's gonna replace your function, your utility, and that is a terrifying thing. - And some of the college graduates we heard from said they're using AI to try to get jobs. - Now AI really was helpful in the job application process. So I would run a lot of my application answers through Chatch BT. It helped me through best practices of how to write a cover letter. I ran my resume through there and it helped me cut things down, what feels redundant, what's professional, what's helpful, what's necessary. - I think a lot of my interviews, when I was job hunting, where how have you used AI, how do you plan to use AI? And I think that's something that's exciting because a lot of these companies don't have people that have any AI experience. - Our colleague, Allison, says the confusion grads are feeling makes sense because right now a lot of companies don't even know what they want from AI. - Employers themselves don't even know how AI is going to shape their workforce. They're still trying to figure out what positions they need, who they should hire for, what those people should be doing. There's gonna be a great reshuffling of the workforce in terms of the way that companies think about their workers. - So once these students go on the market for these entry-level jobs, can you talk about what they're seeing? - Overwhelmingly, AI fluency is mentioned in a lot of these entry-level job postings or they'll mention familiarity with Chatchy VT, with Claude with Gemini. It's one of the ideal requirements. They're assuming that students are coming in, having used these tools before. - They're not thinking that, oh, somebody's gonna come in and never have typed something into AI before, have experimented with it before. That's a given for them now. - And are they seeing it across the board in all industries? - In many industries. Yes, in finance, of course, in tech. But even in graphic design, and that feeds into the sense of inevitability of, oh, all of these companies are saying that they need to do this. - The data on the job market for recent college graduates is mixed. Employers surveys show that some companies do expect to hire fewer junior workers because of AI. And in March, unemployment for college graduates, 22 to 27 years old, rose to one of the highest levels in over a decade. - I talk to a lot of students who have submitted tons of applications haven't been able to find a job and are really struggling. And these are students who studied everything from marketing or human resources to even accounting. And especially because in this job market, with tons of layoffs, you have more qualified people who are willing to take a pay cut to keep working and work in entry-level jobs. - But there are some companies that say they're doubling down on hiring more entry-level workers, specifically because of their ability to use AI. - They also want these people to come in and teach everyone else who already works there the best ways to use AI. So in that way, it's putting more pressure maybe on these entry-level roles where people are coming in with more responsibility and less of a sense of the company thinking they need to pay their dues before they start contributing. - Interesting. So they're actually thinking that these recent graduates are gonna have more skills in AI. And so therefore there's like a reason to actually over index in that category. - Exactly. - So there have been a lot of disruptive times to graduate from college, you know, after the 2008 financial crisis, COVID, obviously. How do you think this moment of this kind of AI revolution that we're in compares? If you look at the data, the unemployment is not as high as it was at those times. So but that doesn't mean this isn't hard and it doesn't mean this isn't full of anxiety for a lot of people who, when companies don't even really know what they want from workers, if you're just entering the workforce, how do you pitch yourself to a company when you're just trying to get your first job and make your way in? So data wise, it's not as severe in terms of finding a job. I think anxiety wise, it's pretty tough. - I should say, not all speeches to graduates have been lauding the revolutionary power of AI. - I'm here to tell you the mission of your generation is to destroy AI. - On Wednesday, it's part of Harvard University's graduation ceremonies. Comedian Ronnie Chang gave a different take. Can I just say, (beep) AI. (beep) AI. (crowd cheering) AI. (crowd cheering) - I'm so glad you agree. I prepared a completely different speech in case you guys turned on me, but I won't be needing that anymore. - That's all for today. Friday, May 29th. The journal is a co-production of Spotify and the Wall Street Journal. Additional reporting in the sub-saud by Roshan Fernandez. And a big thank you to all of our listeners who sent in their thoughts about AI. Congrats on graduating. And good luck out there. 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