The transcription discusses the opportunities provided by Bilt to earn points on rent payments for rewards beyond the home. It also highlights LinkedIn ads for targeting specific decision makers and Volkswagen's support for diverse soccer communities in the U.S. Additionally, the podcast "Decoder" delves into AI industry news, including OpenAI's advancements such as ChatGBT apps and the Sora app. The Sora app, generating AI-created videos, has raised concerns about platform incentives and control in digital environments. OpenAI's efforts to address copyright issues related to Sora are also mentioned.
Transcription
8214 Words, 46527 Characters
By now, you've probably heard of Bilt, where you can earn points on your monthly rent payment.
But did you know they make it possible for you to get more outside of your home too?
By paying rent through Bilt, you earn flexible points that can be redeemed towards hundreds
of hotels and airlines, a future rent payment, your next lift ride, and more.
Earn points on rent and around your neighborhood, wherever you call home, by going to joinbilt.com/vox.
That's J-O-I-N-B-I-L-T dot com slash vox.
Make sure to use our URL so they know we sent you.
Does it ever feel like you're a marketing professional just speaking into the void?
But with LinkedIn ads, you can know you're reaching the right decision makers, a network
of 130 million of them in fact.
You can even target buyers by job title, industry, company, seniority, skills, and did I say job title?
Let's see how you can avoid the void and reach the right buyers with LinkedIn ads.
Spend $250 on your first campaign and get a free $250 credit for the next one.
Get started at LinkedIn.com/campaign terms and conditions apply.
Support for this show comes from Volkswagen.
As the U.S. gets ready to host soccer's biggest moment on a worldwide stage, Volkswagen is
helping people discover new turfs and new ways to play the beautiful game right here
in the U.S.
From deaf and power wheelchair soccer to beach and footsault, Volkswagen is actively
supporting all the communities and teams within the U.S.
Soccer ecosystem.
They're supporting talent from across the U.S.
Soccer extended national teams and are focused on helping to give these less widely known
forms of soccer a platform moving forward.
From the pitch to the sand and everything in between, welcome to our turf.
Hey there, and welcome to Decoder.
I'm Hayden Field, senior AI reporter at The Burge and your Thursday episode guest host.
I'm stubbing in for Neelai while he's still out on parental leave, and I'm excited to
keep diving into the good, the bad, and the questionable in the AI industry.
It's been a very big news week in AI, and a lot of it had to do with open AI.
The company hosted its annual Dev Day in San Francisco on Monday, and I'm still here
in person covering all the news.
They announced a bunch of chat-TVT product features and new agent tools, and executives
also laid out a pretty bold vision for the future of AI.
At the same time, the new Sora iOS app has shoved AI-generated video into the mainstream,
creating all sorts of unintended consequences and even surprising opening AI CEO Sam Altman,
who's become the face of Sora means across the internet.
And earlier this week, The New York Times published a great story about how AI-powered
job screening has become so prevalent that applicants are starting to sneak in hidden
messages to chat bots inside their resumes, effectively trying to prompt and inject the
automated job screening process for a better chance at an interview.
I brought in Kan June Q, CEO of AI Startup MBU, and a close watcher of the industry to
help me break all this down.
Kan June has been both a tech founder and investor, and her perspective on AI and the
broader tech industry in general is a very unique one.
So I wanted to chat with her about this week's biggest AI stories to break down what's really
happening, why it's happening, and the societal implications of it all.
Okay, MBU CEO Kan June Q on the good, the bad, and the questionable in the AI industry
this week.
Here we go.
Kan June Q, CEO of MBU.
Welcome to Decoder.
Thanks, Hayden.
I'm glad to be here.
So let's jump right into our first story of the week.
Yesterday, OpenAI at its annual Dev Day event announced ChatGBT apps, making apps available
within ChatGBT, developers can build them.
We saw it launch with a bunch of them.
So Booking.com, Canva, Coursera, Expedia, Figma, Spotted by Zillow.
And soon they're also going to have DoorDash, OpenTable, Uber, Target in there.
So right now that obviously means you can, as a user of ChatGBT, ask for one of these
apps to do something for you within the ChatGBT interface.
I want to know if you saw that announcement and how big of a deal that was to you.
Did you think that was the biggest announcement of the day or just a small incremental step
forward?
I think that this is all to be expected.
This is kind of where the entire agent ecosystem has been going toward.
And the way I think about it is it's kind of like the iOS of AI, where you have this
single interface that OpenAI is trying to build that is the way that you as a user get
into all of these different apps through this single interface ChatGBT.
And I think that's a big deal.
And I think that there are going to be really major implications on the power dynamics with
AI going forward from that kind of approach.
How so?
Yeah, I think right now we're kind of at a crossroads on whether AI becomes another
walled garden platform situation, just like the internet has been the last 10 years.
Or whether we end up having AI that actually democratizes and decentralizes power in the
way that the original internet did or the personal computer did.
And right now we're in this kind of platform network effect ecosystem right now, where
you have these AI model providers, and they are providing something like this that lets
you integrate with a lot of other apps through partnerships.
And what that means is that just like with iOS, Apple, they're kind of trying to lock
you into their platform ecosystem.
And what we've seen, there's a really good talk from Corey Doctorow on what he calls
in shitification, which is platforms, they'll start out doing great things, you know, being
really useful to your users, like Facebook.
And then over time, what they try to do is they lock in their users, and then we end
up being at their mercy, and we can't exit.
And so we're really in a place right now where the question is like, do we control AI or does
it control us?
Do we own it or do we just rent it from these centralized platforms?
And I think there's a risk today of people losing the ability to shape the digital systems
that control our lives.
And you can see it a little bit in how we relate to our digital devices right now.
Like my phone, I feel really aversive to my phone.
You know, I need to detox from my phone or my TV or my computer.
And that's a really weird relationship to an object in my life.
Like if I had to detox from my sofa, then I would get a different sofa.
Right.
Right?
But we don't think about that.
So why?
Why do we have to detox from our devices?
It's because our device is full of things that are built by other people and have incentives
that are not necessarily aligned with ours.
And as AI gets more powerful, those incentives, those will become more powerful as well.
And so we want to be in a different world.
And so that's kind of the risk I see.
I think it's great, like really cool, very empowering.
And also, like we're kind of at a turning point in time right now.
That makes sense.
I like what you said about the crossroads about whether it becomes a walled garden.
And right now I wanted to also ask down the line, at the moment for these apps, open AI
is controlling distribution.
Only large businesses are really being allowed to enter this space right now.
But down the line, the current vibe is that anyone, any developer will be able to build
an app and maybe it is integrated within ChatGVT.
So what happens when this gets opened up like that?
Do you think controls and safeguards from open AI will be enough?
You got at this a little bit a minute ago, but yeah, I'd love to hear your thoughts.
Yeah.
I think that part is going to be quite similar to what we saw in the last 10 years with the
mobile ecosystem, with iOS and Android, lots of people building quote unquote apps and
getting distribution through the platform.
And that's not a problem.
I think there will be plenty of safeguards and, you know, open AI has great incentive
to try to make a really healthy ecosystem and good apps that don't cause people problems.
However, it doesn't solve for the control problem of do we actually have control over
our digital environments?
Right.
Let's talk a little bit about MBU's approach to AI agents compared to what we saw yesterday.
So we already touched on this a little bit, but you guys are all about the decentralized
approach.
How does that play into everything we're seeing elsewhere and talk a little bit about how
you guys are hoping to do things differently?
I think it's a really hard problem.
And the moment in time we're at is kind of where we are in our digital environments today
is what I said about our phones or our devices where we're really renting these apps.
We don't own them, somebody else is making them and we're using them.
And that means that, you know, there are incentives where people who make them want to make money
off of them and that's generally okay.
The way in which we really get into trouble is these devices, digital systems, they have
very fine-grained controls that capture our attention.
They notify us, they are embedded in our workflows.
And so because other people are controlling these apps, it's also easy for them to start
controlling us.
And so I think actually right now, today, we have a window of opportunity to really change
this dynamic of control.
In the past, the reason why we have this dynamic with software creation is because it's been
really hard to make software.
So you need to hire developers who are really expensive, build software, pay for the development,
and then sell it for profit.
But we're starting to get into a world where, you know, as OpenAI Dev Day demonstrated,
you can generate apps, generate things using natural language, and these language models
are starting to get really good at writing code.
And so in theory, we could go into a world where a lot of people can write code.
And a lot of people could not just write code, but take a piece of software and change it
to make it fit for themselves.
An example of that is like a doctor who's dealing with an electronic medical record
system where they have to put in all these fields, it's not suited for them, and a lot
of doctors encounter a lot of burnout from this situation.
And in theory, they could, in this future world, just have a system that helps them change
the software at the point of use.
We call this modifying at the point of use.
And so I as the user know what's best for me, I know what I need, and I can change my digital
environment right in the moment so that it suits me better instead of suiting whoever
designed the software.
However, that requires inventing a few different pieces, just like how, you know, the moment
we're in, it reminds me of the 1960s.
In the '60s, people were really excited about supercomputers.
They thought, everyone's going to timeshare on supercomputers through these terminals.
Like, we're all going to meet in terminals, timesharing, and using supercomputers is going
to be super cool.
And then in the '70s, late '60s, a small group of people at Xerox Park invented the mouse,
the GUI, files, folders, windows, everything that allowed us to make personal computers,
and that led to personal computing today.
And what that did is it made the technology capabilities more accessible so that people
could use computing for themselves and modify their computer for themselves.
And I think we have an opportunity kind of to make the same inventions for the AI ecosystem.
Got it.
That makes sense.
And back to yesterday at Dev Day, they made a lot of agintic AI announcements.
Obviously, this is kind of just playing into open AI and AI companies in general's broader
agent goals.
But I would love for you to chat a little bit about how their agent updates differ from
the decentralized approach you guys are taking.
So one corporate example they used was Albertson's grocery stores using open AI's agent builder
to ask about why ice cream sales were down and create a plan for getting them back up
again using their own data and their own traditional marketing.
So what did you make of those announcements, and how does that kind of play into what you
are just getting at in terms of changing things up at the point of use for your own devices?
There's a difference between empowerment and control.
And so the agent kit is super empowering.
I can now do things I couldn't do before, and that's super cool.
Like that's with all technology is empowering, you know, and like that means I can build
apps.
I can like answer questions I couldn't answer before.
All of that is really exciting.
The difference is with open AI's system, you can build apps, but only within their platform.
Your agent runs on their servers, it follows their rules, it pays their API fees.
You get distribution to their, you know, billion users, but you risk losing control over what
you're trying to do.
One kind of silly example is, in Pew recently we last Tuesday actually launched Sculptor,
which is a tool for building software using coding agents.
And it's a Mac app.
And when we were trying to register with the Apple app store, Apple banned us, even though
we are a legitimate company.
And it took us several days and pulling a lot of internal strings at Apple to figure
out how to unban ourselves.
And that's an example.
It's a very trivial example, not huge downside effects, but it's a trivial example of a way
in which we have lost power relative to a centralized platform.
And so the question is like, what would it look like if you controlled AI instead of platforms
controlling AI and you using it through their platforms?
We need to take a quick break, we'll be right back.
As a founder, you're moving fast towards product market fit, your next round, or your first
big enterprise deal, but with AI accelerating how quickly startups build and ship, security
expectations are also coming in faster, and those expectations are higher than ever.
Being security and compliance right can unlock growth, or stall it if you wait too long.
Vanta is a trust management platform that helps businesses automate security and compliance
across more than 35 frameworks like SOC2, ISO 27001, HIPAA, and more.
With deep integrations and automated workflows built for fast moving teams, Vanta gets you
audit ready fast and keeps you secure with continuous monitoring as your models, infrastructure,
and customers evolve.
That's why fast growing startups like Langchain, Ryder, and Cursor have all trusted Vanta to
build a scalable compliance foundation from the start.
Go to vanta.com/vox to save $1,000 today through the Vanta for Startups program and join over
10,000 ambitious companies already scaling with Vanta.
Product market fit, your next round, or your first big enterprise deal, but with AI accelerating
how quickly startups build and ship, security expectations are also coming in faster, and
those expectations are higher than ever.
Getting security and compliance right can unlock growth, or stall it if you wait too
long.
Vanta is a trust management platform that helps businesses automate security and compliance
across more than 35 frameworks like SOC2, ISO 27001, HIPAA, and more.
With deep integrations and automated workflows built for fast moving teams, Vanta gets you
audit ready fast and keeps you secure with continuous monitoring as your models, infrastructure,
and customers evolve.
That's why fast growing startups like Langchain, Ryder, and Cursor have all trusted Vanta to
build a scalable compliance foundation from the start.
Go to vanta.com/vox to save $1,000 today through the Vanta for Startups program and join over
10,000 ambitious companies already scaling with Vanta.
What if you could make that stop?
With LPL Financial, we remove the things holding you back and provide the services to help
push you forward.
If you're a financial advisor, what if you could have more freedom but also more support,
ready to invest?
What if you could have an advisor that really understood you?
When it comes to your finances, your business, your future, at LPL Financial, we believe
the only question should be, what if you could?
Paid advertisement, Anna Kendrick is not a client of LPL Financial LLC and receives
compensation to promote LPL, investing in false risk including potential answer principle
LPL Financial LLC member FINRA's IPC.
We're back with M-U-C-E-O Ken June Q talking about the biggest A.I. stories this week.
Before the break, Ken June and I were discussing Open A.I.'s Big Dev Day Announcements and
Ken June's perspective was that we're at a crossroads in the A.I. industry between
an open user-controlled vision for A.I. and the more walled garden platform-centric approach
that dominated during Web 2.0.
But now I want to ask Ken June about the other major Open A.I. story going on right now.
That is, of course, the Sora app.
Let's get into our second story of the week, which is Sora II and A.I. Slop in general.
Obviously, over the last week, you, I, and everyone else we know probably has seen A.I.
generated video blowing up.
It's because of Sora II, Open A.I.'s new iOS app that, though it's invite only, has
started flooding social media feeds with videos of Sam Altman, Nintendo characters, Nickelodeon
characters, and even some unsettling political commentary.
So I wanted to see if you have access to Sora.
Are you using it?
What have been your thoughts so far on the first week of this strange new platform?
I think Sora shows what happens when A.I. capabilities meet platform incentives.
That's really interesting.
Platform incentives we talked about with social media, they optimize for engagement
and attention capture.
And that's what allows for making money, profit, ads, et cetera.
Generally this is not a huge problem until you take it too far.
It's actually a perfect case study when we talk about the shape of tech power.
My friends at Open A.I. talk about how it's actually cool they're trying to create a video
generation app that creates joy, gives people moments of entertainment and joy.
And I think from my perspective, that's a great thing.
And anytime you're trying to create joy and also maximize engagement to maximize profit,
it is not necessarily, I think it's very difficult to trust.
And so I think what I would expect to happen is that this platform engages a lot of people,
gets a lot of users using it and creating lots of videos.
And there will be people showcasing videos and how cool what they made was.
And that's not such a bad thing.
However, over time, a lot of people will feel similarly about this as they feel about TikTok.
"Hey, three hours went past and that's not what I intended.
What happened?"
And it goes back to kind of this idea of control.
We're in a world where our digital technology controls us and not the other way around.
That makes sense.
I was going to ask you if you think Open A.I. is trying to cash in on the entertainment
industry side of generative AI with Sora.
Is it just a money-making effort at the expense of our attention spans?
And yeah, you just gave a pretty good answer to that.
In fact, yesterday at Dev Day, they had a Sora cinema pop-up where you could watch some
of the videos that people have been making.
And I and a few other reporters did feel a little depressed watching some of them.
It was an interesting case study, like you said.
I would also love to ask you, so I've seen Open A.I. moving pretty quickly here to try
to make a good faith effort to rights holders, or at least they say they are, and prove
that they're not in the business of rampant copyright infringement, which is something
that was super controversial the first week of this app's life cycle.
But the bigger question here beyond the licensing and rights issue seems to be more about whether
this is actually creating any type of creative value or in fact just contributing to an already
toxic internet.
So where do you land on AI-generated video?
I know you already mentioned a little bit about how it may end up just being like TikTok
and just a thing that takes some of your time away unwittingly and no worse than other social
media apps.
But what about the misinformation side of it and the fact that this system specifically
is a lot more realistic than most others?
You're not seeing any six-fingered hands anywhere.
I think it's a really complicated situation because on the one hand, it is true that AI-generated
video lets a lot more people express themselves.
Who couldn't before?
They didn't have the tools, or the tools were super hard to use.
And I think that's really cool.
That's really powerful.
And on the other hand, I always say people are not bad, incentives are bad.
On the other hand, we're in this incentive ecosystem of the internet right now where
there's kind of like rampant attention capture as the primary way of making money off of
things.
And what I would expect is some people will use it to really deeply express themselves
and this is going to be really cool.
And other people will use it in order to capture attention and optimize for that.
And OpenAI as the platform also has an incentive toward capturing attention and increasing engagement
so that they have more users.
And so I think that the technology itself, Sora, generating video is really, really cool.
And yeah, it has misinformation problems.
We have to figure out how to do watermarking or something to verify the reality of something.
I think that has to be solved a different way.
But the problem with it is that it's being launched into an environment that has rampantly
inhumane I think incentives where as humans we are losing control over our attention.
And that really sucks.
Like I don't think that's a future we want to live in.
It's also interesting because the watermark aspect of it all, there have already been
a ton of tools proliferating that I've seen, whether it's tutorials for removing the watermark,
people coding their own ways to remove the watermark or using like magic eraser type tools
to remove it.
I've seen a bunch of these types of videos on other social media apps with no reference
to it being created with Sora.
And in some ways, OpenAI isn't responsible for what people do once the video leads the
platform.
But in another way, they did make the technology and we're seeing the president of the United
States share a lot of AI generated videos.
So I'm wondering when we get into another election cycle and it's hard to tell what's
real and what's not, how this is going to affect everything.
Just as the tech becomes more and more advanced.
I used to pride myself on being able to always tell when something was an AI generated video.
I mean, we all could.
Now it's a little bit more thorny.
Yeah, it's really hard to tell these days.
I think to your point, the current technology ecosystem, we relinquish responsibility over
the technologies that we built.
And I think that's actually not a very healthy moral philosophy of technology builders as
technologists.
I believe that we should be like ethically morally responsible for the way that what
we build impacts society.
And you said, in a way, it's not open eyes responsibility, but I think in a way it is.
And we are responsible for what we create and what we allow people to do.
To your point about watermark removal, I actually think longer term we need a different mechanism
for trust and verification on the internet of information and of data.
And we just haven't figured that out yet.
Yeah.
Based on that, do you think likeness laws, copyright, are equipped enough to handle
AI generated video and images?
Are we going to need to update our entire conception of intellectual property to figure
out how this tech fits in?
I do think we need to update our conception of intellectual property.
Yeah, I agree with you.
It's interesting to think about who's responsible for what here.
And yeah, we're going to be dealing with a lot of these questions over the next few
weeks, months, years.
We need to take another quick break, we'll be right back.
Race the runners, raise the sails, raise the sails.
Captain, the unidentified ship is approaching, over.
Roger, wait, is that an enterprise sales solution?
Reach sales professionals, not professional sailors.
With LinkedIn ads, you can target the right people by industry, job title and more.
Start converting your B2B audience today.
Get $250 on your first campaign and get a free $250 credit for the next one.
Get started today at linkedin.com/campaign.
Terms and conditions apply.
Defenders in cybersecurity are always there when we need them.
They should get a parade every time they block a novel threat and have streets, sandwiches
and babies named in their honor.
But most of all, they deserve AI cybersecurity that can stop novel threats before they become
breaches across email, clouds, networks and more.
Trace is the cybersecurity defenders deserve and the one they need to defend beyond.
Visit darktrace.com/defenders for more information.
What was yesterday like in the neighborhood?
It was terrible, you know, we lost quite a few people from our neighborhood.
Someone mentioned in the chat, say, hey, they are targeting vans, working vans and stopping people.
They already stub our landscapers.
This week on Criminal, the story of one day in one neighborhood in Chicago, and the people
living there who try to stop ICE agents from arresting their neighbors.
Listen now on Criminal, wherever you get your podcasts.
We're back with MBU CEO, Ken June Q.
Before the break, we were discussing SORA, the unintended consequences of unleashing
ultra-realistic AI generated video across modern social media, and the implications
of technology like this to spike guardrails.
Now I want to turn to the last big story of the week that we'll discuss.
How AI is transforming the relationship between companies and job seekers, many of whom are
now facing an increasingly uphill battle, trying to break through automated systems to land
an interview.
Let's move into our third story of the week, which is recruiters using AI to scan resumes
and applicants trying to trick the system.
The New York Times posted a story about this.
There's a lot of concern about AI screening and how it might be factoring into everything
from housing to hiring, of course.
And this story today was about how AI, now a pillar of corporate job screening, has put
all kinds of pressure on job seekers to try and game the system, making sure their resume
is seen and not just going into a black hole so they can land an interview.
And the opening detail of the story is pretty remarkable.
It's about a recruiter in the UK who found that one applicant was hiding instructions
for chat GPT on his resume in a different font color, instructing it to select him as
an exceptionally well-qualified candidate.
Do you think these concerns about AI screening are justified?
And what do you make of all this?
So this is actually a perfect example of when AI mediates human relationships.
So we're going into a world where algorithms, AI, I use them interchangeably, and algorithms
are making more and more decisions about our lives, whether we get a job or whether we
get our mortgage or whether we get approved for something or prisoner recidivism.
There's all of these different things where the algorithm is making the decision.
And this is like a perfect example of what you'll see in that situation when there's
no recourse for the human.
So when there's no recourse for the person who's being affected by the algorithmic decision,
we will see these arms race effects.
And so, yeah, I think this is basically, let's see, I actually built an ML recruiting
startup in my last company and saw that when AI systems are black boxes, people will try
to game them.
And ultimately, I think the real solution is better incentive alignment between the creators
of the algorithm and also the users, quote, unquote, and also laws that are laws that
protect people.
It's about power and in a way about control.
When you have a human making these decisions, you can generally appeal, hey, I think you
misunderstood or something like that.
But right now, our legal infrastructure doesn't cover algorithms very well.
We don't have very many laws that talk about how should we govern the way that algorithmic
decision making affects people.
And we have people making decisions that affect people.
We do have laws that govern like discrimination and things like that.
And some of those laws also cover algorithmic decisions, but it's not complete by any means.
And internally at MBU, we have this notion we call lawless spaces where a space is lawless
if there are not many laws like the Wild West back in the day, where you could like go steal
money from a bank and not get punished or you could do whatever you wanted.
And that's great for innovation and trying things and freedom.
But when it's lawless, then you go into this lawless space, you get bonked on the head,
there's no recourse.
And so the digital world right now and the internet is kind of a lawless space.
Our laws haven't really caught up to the pace of technological improvement.
So this is a good example of that.
I'm really glad you brought that up because for as long as AI has been used for any number
of things like mortgage algorithms, government agencies, facial recognition, pretty much anything.
It's disproportionately affected vulnerable communities, minorities.
It's faced a lot of scrutiny due to harmful ripple effects.
Police use of AI has led to a ton of wrongful arrests.
In California, voters rejected a plan.
I remember to replace the state's bail system with an algorithm because of concerns it would
increase bias, which it definitely would have.
So it is interesting to think about lawless spaces and how regulation and rules just haven't
quite caught up with this technology yet.
And I think a lot of us are paying the price.
That's exactly right.
This may seem obvious now, but why do you think we're seeing AI injected into areas like hiring
and recruiting in the first place?
Is this just one of those areas where people want to solve a problem that doesn't really
exist and maybe AI would be better used not in this area at all?
Or do you think there's some value to it?
I think AI is so fundamental a technology.
It is intelligence that it will be in every space.
It will shape everything.
How we do everything in the digital world and maybe even sometimes in the physical world
with robotics.
Fundamentally AI is trying to replicate human intelligence as close as we can.
And right now as a society, we use humans to do lots of things, right?
Like humans are useful means of production for society economically.
And so because of that, AI will also become, will be one of the major means of production
in the future.
AI and software.
I use them interchangeably because AI just is software.
And so what that means is that when we think about the future that we're building, AI is
going to reshape business decision making, human decision making.
It's going to be involved in all of this stuff.
And because of that, we actually need to rethink a lot of things.
Like when we just built software, software like automate some processes and it lets us
communicate with people and like sends information across the world and things like that.
But AI is not just sending information or automating like really hard coded things.
It's like it is intelligence.
It's replicating intelligence.
And so when it comes to not just our laws, but our infrastructure for how software works,
how the internet works, like our expectations of how all of this stuff works, I actually
think there needs to be a lot of things that change in order for us to get the world that
we want and not be victims of this technology.
And so like one example of a type of thing earlier we talked about, I talked a little
bit about oh, software should be modifiable at the point of use.
And what does that mean?
It means like AI and software needs to be both explainable and controllable by the people
it affects.
And to this point about like recruiting decision-making, like I need to be able to like know how these
decisions are being made and I need to be able to change how these decisions are being
made.
A simpler example that we all experience day-to-day is notifications or our social media feeds.
We neither know how those decisions are made about what notifications we get, nor do we
have any power to change the feeds except by upvoting and downvoting things and tossing
stuff into a black box.
And so as a result we don't end up getting the decisions that we wanted from these algorithms.
I always say like social media feeds are the first AI agent and it is a runaway AI agent
in a way.
It's like changing our lives and making decisions on our behalf in a way that isn't necessarily
what we want.
So I actually think like going into the future it's important for most software to be open
source.
And for each individual person to be able to take the source code and to like use an
agent to like modify it using natural language in a way that feels more intuitive to us.
And at MBU it's something that we're working on, we call it common source.
Right now we have open source where like people, volunteers make stuff for free and then on
the other side we have closed source where like enterprises use all of this free software
that has been built by volunteers and make money off of it but don't pay the volunteers.
And there has to be something in the middle where you can ship your software to other
people, let it be open source so that the users, your users can change it but you still
get to make money off of it.
But that doesn't exist today.
And so this is an example of like needing to reshape the technical infrastructure, the
payments infrastructure, the economic infrastructure and policy infrastructure that are, that like
operates our world today to make it suitable for a world in which AI exists so that we can
live the lives we want.
That's really interesting about common source, so we'll have to chat about that later.
Back to the resume thing, it's obviously pretty clear how this can go wrong, AI can come with
and does come with actually always, all sorts of implicit bias baked in when screening job
candidates and considering labor and discrimination laws.
I even remember years ago, Amazon scrapped one of its tools that was trained to vet applicants
by observing patterns and resumes submitted over a 10 year period.
And eventually it taught itself that male candidates were preferable.
It penalized resumes that had the word "women's" in it, like I think women's colleges or
certain clubs, they eventually of course scrapped the system, but you know, who knows how many
ripple effects it had before then.
And so I think some companies use these types of tools because it can help with bias sometimes.
A lot of times it'll anonymize names or other aspects of a resume to ideally put people
on an equal playing field, but in other ways, it's perpetuating a ton of the biases we
see every day.
So what do you make of the potential benefits and the potential pitfalls of this technology
being used in hiring?
Like you mentioned, it's kind of a inevitable, I guess, it's in every sector.
But yeah, it just seems like there's a lot of potential obstacles that we've been seeing
for like 10 years.
I think this is part of why it's important for these systems to be more explainable and
controllable, where ideally you could like see what's happening in the decisions and
like be able to change it.
Today, it's kind of like a black box with some reinforcement loops.
Like you're like yes, no, yes, no, and then you don't know what the black box is learning
and what it's starting to index on.
I think more general models might actually solve some of this problem.
Like the more general the model is, the more it understands about the world, the more it
understands like hey, we shouldn't be optimizing for this, like we shouldn't be optimizing
against minorities or oh, maybe we could flag if we are ending up optimizing against minorities
or maybe we could analyze the data at the end and take a look and see what's happening.
And so I actually think that we can use these models to make much better, like the optimistic
take is that we can use these models because they give us a lot more intelligence capability
to analyze the effects of what's going on in say hiring and what's going on with these
algorithms and to change them to our liking.
And this is kind of a world, I imagine, where we are controlling the AI and we are directing
it to create the kind of outcomes that we want to see that's more in line with our intentions.
I don't think anyone's intending to bias against women at Amazon, but they couldn't see it
very well.
And so that ended up happening.
But we could use AI to have better monitoring, to become wiser, really.
And that's really the opportunity here.
That makes a lot of sense, actually.
Sometimes companies will, I've heard, automatically downvote or disqualify someone if they do
find secret instructions for a chatbot hidden in someone's resume or a white font of skills
listed like at the bottom, only meant to be seen by AI recruiting system.
Do you think it's fair for companies or recruiters to look down on people that use those types
of tactics when, at the same time, they're using similar tactics to screen applicants?
I think we're in a game where no one's winning right now.
It's like this war of attrition.
Does the job seeker get more information into the model or does the model catch that job
seeker's fake information faster?
Ultimately, I think where the value is, is to get out of this war of attrition.
And it's hard to know how to do that.
Part of what's happening is, there aren't that many-- it's hard to find jobs right now.
Maybe people aren't upskilled in the right ways.
And so maybe we could direct more of our energy and attention toward upskilling people and
trying to teach them how to have the skills that are needed.
And with AI systems, there are a lot of creative ways to use AI systems to learn really fast,
learn new things really fast.
This also goes to how we think about AI, where instead of letting AI automate us out of a
job, like somebody else can automate us out of a job today, there is an alternate world
where we can use AI to automate ourselves out of our jobs.
And that actually feels a lot better and is awesome.
I use my agents-- I make little scripts and agents to automate myself out of some of the
processes that I have to do every day.
And what that means is a world in which we get all these tiny AI systems that are embedded
throughout our lives that we're creating and we're controlling those workflows.
And so then we are the ones who get to decide, oh, do I want to automate this?
Do I want to change this in this way?
And in that way, AI can become more an expression of who we are and what we're trying to do
as opposed to a centralized thing that's like someone else is using to automate us.
And so I think I'm of the philosophy that this job seeker or recruiter fight or we're
going to see these fights in all sorts of different places, these fights are-- they're
just going to happen.
And the way to get around them is to try to solve the underlying problems more and to
kind of empower each individual to have more opportunity and to be able to express themselves
and to have more economic opportunity in their own way by empowering them with AI.
Yeah.
I think we are going to see this fight happen a lot.
And one last thing I wanted to ask you about the situation is another kind of area we're
seeing this tension happen, which is AI interviews.
I've had multiple friends talk to me about their experiences with AI interviews and the
New York Times story included that too.
It seems to be an increasing trend to kind of screen people using AI.
Basically, it's like a recording-- I used to be an actress, and it's kind of like recording
a self-tape in a way when you're sending in a video of yourself for an audition.
But instead of you just talking to yourself, you're talking to an AI system that is asking
you questions and then weirdly sometimes affirming you afterward.
So yeah, what do you make of that trend?
It's pretty crazy.
Yeah, I think this is a trend in the category of AI exacerbating existing power dynamics.
Where I, as the applicant, have a lot less power than the recruiter or the company that
is potentially going to hire me.
And so it does feel-- when we talk about fairness, what is it that feels unfair?
What feels unfair is people who are already disempowered being more disempowered.
And this kind of automated video screening that takes less time on the company side,
but it takes just as much time on the applicant side to go through every AI video company
screening.
And so in this way, there's this power differential where as a person who's not able to use AI
in my application-- if I need to record myself as a human and I can't use AI, then I can't
scale myself in the way that the company was able to scale itself.
And that's why I keep going back to decentralizing, enabling people to create their own AI agents,
enabling people to create software, common source.
All of these things are about how do we give people the ability to scale themselves and
use AI systems to give them more power?
There are already enough of these power dynamic differentials in the world.
And we're already in an increasingly lopsided power differential curve.
And so we need efforts that push against that and really try to flatten the power dynamics
because the fundamental thing that AI does and will do is it will give you power.
It's a source of power.
It scales a bunch of things, it automates a bunch of things, it understands a bunch
of things, it can process tons of information, and it can take actions.
Those are literal sources of power.
And because of that, what we need is a way to give more of that power to people who have
less power today and to kind of equalize the power dynamic.
And there's an opportunity-- I think we have this window of opportunity to do that today
before we end up with lots of lock-in again, just like as happened the last 10 years.
That's fundamentally, I think, the thing that needs to happen in order for us to stop feeling
so weird about what's happening.
I think the weirdness that you're feeling is real.
It's pointing at a real moral dilemma that feels really strange.
This doesn't feel fair, there's something ethically weird going on, and I think those
are real signals that we're getting.
And those signals point at this power differential problem.
Yeah, I'm so glad you put it that way about the power dynamics, because when people ask
me what I focus on as an AI reporter, six years ago when I started on the beat, I could
just say I was an AI reporter, and that was niche enough.
But now everyone's an AI reporter.
It's kind of the same as saying you're a business reporter.
Everything is business.
Everything is AI.
That I focus a lot on the shifting power dynamics within both the industry and how these systems
and the people that lead them relate to society and the people that the systems are affecting.
So yeah, it's definitely going to be a more and more important and more talked about topic
as the months and years go on.
But yeah, thank you so much for your time and for coming on.
I'm really glad we got to talk about all this.
Yeah, me too.
I'm glad we got to talk about the power dynamics.
I guess one more thing on the power dynamics.
I'm really glad that that's what you're thinking about.
And I think that often people think about the power dynamics in terms of, oh, what laws
can we enact?
But I actually think that we can build the technology in ways that are fundamentally
more empowering and fundamentally less empowering, just like the supercomputer analogy I gave
before.
And so when we were talking about OpenAI Dev Day and these platforms and Sora and what's
happening, I think that there are things that we can change about how we build these technologies
and the environment that they're released into that would actually distribute power and
change the power dynamics.
And so that's, I think, really the opportunity there, but we have to get creative.
Thanks for coming on.
I'm really glad we got to have this talk.
Yeah, same.
I'd like to thank Ken June for taking time to speak with me and thank you for tuning
in.
I hope you enjoyed this episode.
If you'd like to let us know what you thought about this show or what else you'd like us
to cover, drop us a line.
You can email us @DecoderAtTheVirge.
We really do read every email.
Or hit me up directly on X, Blue Sky, or Threads.
I'm @HaydenField on all platforms.
Decoder also has a TikTok and Instagram and now also a YouTube channel.
Check those out @DecoderPod.
They're a blast.
If you like Decoder, please share it with your friends and subscribe wherever you get
your podcasts.
And if you haven't already, please consider subscribing to The Virge.
Decoder is a production of The Virge and is part of the Vox Media podcast network.
Our producers are Kate Cox and Nick Statt and this episode was edited by Xander Adams.
The Decoder music is by Breakmaster Cylinder.
See you next time!
Does it ever feel like you're a marketing professional, just speaking into the void?
But with LinkedIn ads, you can know you're reaching the right decision makers, a network
of 130 million of them in fact.
You can even target buyers by job title, industry, company, seniority, skills, and did
I say job title?
See how you can avoid the void and reach the right buyers with LinkedIn ads.
Spend $250 on your first campaign and get a free $250 credit for the next one.
Get started at linkedin.com/campaign.
Terms and conditions apply.
Podcast Summary
Key Points:
Bilt offers a way to earn points on rent payments that can be used for various rewards.
LinkedIn ads allow targeting specific decision makers based on job titles, industries, and skills.
Volkswagen supports various soccer communities and talents in the U.S.
The podcast "Decoder" covers significant AI industry news and topics.
OpenAI's developments include ChatGBT apps, Sora app, and AI-powered job screening.
Summary:
The transcription discusses the opportunities provided by Bilt to earn points on rent payments for rewards beyond the home. S. Additionally, the podcast "Decoder" delves into AI industry news, including OpenAI's advancements such as ChatGBT apps and the Sora app.
The Sora app, generating AI-created videos, has raised concerns about platform incentives and control in digital environments. OpenAI's efforts to address copyright issues related to Sora are also mentioned.
FAQs
You can redeem points towards hundreds of hotels, airlines, future rent payments, lift rides, and more.
You can earn points by visiting joinbilt.com/vox and paying rent through Bilt.
LinkedIn ads allow you to target buyers by job title, industry, company, seniority, and skills to reach the right decision makers.
Volkswagen is supporting various soccer communities, teams, and talent across the U.S. soccer ecosystem.
OpenAI announced new ChatGBT apps, agent tools, and a bold vision for the future of AI during the event.
Chat with AI
Loading...
Pro features
Go deeper with this episode
Unlock creator-grade tools that turn any transcript into show notes and subtitle files.