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MISSING: Kerry O’Brien-Krueger

64m 26s

MISSING: Kerry O’Brien-Krueger

The case of Carrie O'Brien Kruger, a 32-year-old Wisconsin woman who vanished in December 1989, remains unsolved, and investigators are now appealing to the public for help. Carrie was last seen leaving for a supposed work trip to Wyoming, but no such trip existed, and her husband, Tracy, gave contradictory and suspicious accounts. Tracy claimed Carrie received a call from her manager, but this was unverified, and he later developed amnesia, which experts initially deemed genuine but now doubt. Police found multiple red flags, including a forged signature on a truck purchase, a second mortgage, and a fabricated doctor's note about Carrie's depression, yet evidence was mishandled or lost. A neighbor, suspected serial killer Philip Fox, was investigated but denied involvement and refused an immunity deal before dying in 2025. Recent efforts, including cadaver dog alerts and ground-penetrating radar at the Kruger home, have yielded promising leads, but a contractor's recollection of pouring concrete in a basement that doesn't match the Kruger house suggests another location may hold answers. Authorities are asking anyone who recognizes the contractor's sketch of the basement or who can read old Wisconsin Bell phone bills to come forward, as these clues could finally solve the mystery of what happened to Carrie.

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Hi, Crime Junkies. I'm your host, Ashley Flowers. And I'm Britt. The story I have for you today is one I can't believe I'd never heard of. But it came to us straight from the investigator who's trying to solve this mystery. And he needs your help. Because the truth of what happened to one Wisconsin woman back in 1989 might be right in front of him in two important clues he holds. But he needs the help of our Crime Junkies to interpret them. One of you might be able to help solve the mystery of what happened to Carrie O'Brien Kruger. It's December 1989 in Wisconsin. And with the holidays right around the corner, 19-year-old Molly O'Brien is getting into the spirit. She's spending the chilly night curled up in her Milwaukee dorm room watching The Nutcracker with her roommate and her boyfriend. Suddenly, her landline rings. And it's her brother-in-law, Tracy Kruger. Which isn't strange. He's married to Molly's 32-year-old sister, Carrie. And Molly's close with both of them. But what he's asking is odd. He wants to know if Carrie is with her. Now, Molly spends plenty of time with Carrie, Tracy, and their 3-year-old daughter. But it is always at their house, an hour away in Burlington, Wisconsin. Carrie doesn't just, like, randomly stop by her dorm room. So she tells him no. And that's when Tracy starts laying it all out, why he's concerned. The night before, this would have been Tuesday, December 5th, 1989, he says that Carrie got this call at around 8.30 p.m. Tracy thinks it was maybe her manager, Jim, calling. Carrie works in PR for Gander Mountain, this, like, hunting and sporting goods company. And when she hung up, she told Tracy that she had to fill in for somebody the next day at this trade show in Wyoming. And that would have been this day. Like, the day that he's. He's calling Molly. Wednesday, December 6th. Now, Jim was supposed to swing by and drive them both to Chicago so they could catch an early flight. Tracy says that Carrie got up super early, left before dawn, like, 4 or 4.30 in the morning after a goodbye kiss and a reminder to take good care of their daughter while she was gone. But a few hours later, after Tracy had gotten their daughter off to the babysitter and he was at work, he got a message that Jim was trying to reach him. And what Jim said. His dad was really weird because he wanted to know where Carrie was. She had pulled a no-call, no-show at work for the first time ever. And Tracy says that he's, like, confused. He's like, what do you mean, where is she? Like, she's with you in Wyoming. But Jim had no clue what he was talking about because it turns out there was no trade show. And Carrie would know that. Tracking the trade shows is literally part of her job. Now, the more Tracy talks, the sicker Molly. The more Molly feels because there is one thing that Molly is sure of. Carrie would never leave her daughter. So if no one can find her, she's sure right then and there that something bad happened. But Tracy tries to keep her calm. He's like, listen, don't worry. Maybe she just went somewhere. I'm going to start calling around. I'm going to start checking with everyone. And he's already sounded the alarm to another O'Brien sister, Kathy. And even though she lives far away in New Orleans, she knows what to do because she's a prosecutor. So. Thursday morning, the moment she hears that Carrie still isn't home, Kathy brings their parents in the loop and instructs them to make Tracy file a missing persons report with the Burlington Police Department. Like, do it now. Do it today. So Carrie's parents bring Tracy to the station where he runs through it all again. The 11th hour work call, the early trip, and how nobody can reach Carrie now. But while her family seems to be frantic, officers are like, you know, meh, not so much. They put out a bolo for her. But, you know, she's an adult. She might just need some space. So they give it to her until they realize that space might even be dangerous. Because a couple of days later, Tracy brings them a note from Carrie's doctor saying that she had been treated for depression and she might be suicidal. So that is what escalates things, at least enough so that she gets entered into the NCIC database. Now, what the doctor's note didn't mention, though, is the real health problems she had been suffering from over the last year and a half. Severe, unexplained stomach pain, including nausea, vomiting, weight loss. And nobody could figure out why. At one point, her sister Kathy even asked her point blank if she thought she was being poisoned. And Carrie had, like, joked to a friend that maybe Tracy was the one doing it. That's a joke that nobody is laughing at now that she's gone. But at the same time, nobody could look at Tracy and be like, yep, saw this coming. If he did something to her, it would be a huge shock. I mean, don't get me wrong. Their marriage definitely wasn't perfect. Like, before she worked in PR, she was a journalist, which is how she met Tracy. And in the early 80s, they both worked at a local newspaper. And the two got engaged fast. Then Carrie called it off, unsure if, like, this is really what she wanted. But Tracy kept pursuing her. And in 1985, they tied the knot. She was already pregnant with her daughter Megan at the altar, which caused a rift with her conservative Catholic parents, especially her mom. But they had patched things up since then, and everything seemed to be fine. But the couple's relationship had been rocky lately. Carrie had confided in loved ones that she and Tracy weren't having sex and that he'd been cold and distant. She suspected that he was cheating. He was always pulling late. At the same paper where they met, he ran circulation and, like, worked in the darkroom. Sometime in the past year, I guess Carrie had drawn a line. Fix things or she was going to be done done. And Tracy agreed. He told Carrie that he was seeing a counselor, but then she found out he wasn't. And when she confronted him, her family says that he deflected, claiming that he had a brain tumor, which he did not. I'm sorry. No, there are, like, little white lies. And then there are big, like, life lies. Right. If you can lie about a brain tumor, like, you're willing to do anything but the right thing. I agree. Like, girl, get out. Carrie didn't. And as bad as those lies were, there's also a big difference between a lying husband and a dangerous one. And to what I was saying earlier, nobody had ever put Tracy in that column, the dangerous column. Like, to Molly, Tracy's basically another brother. She told our reporter, Nina, that he had taught her how to drive. He was there to cheer her on at her, like, grade school basketball games. And after all that time together, Molly trusted him completely. But even still, his story isn't sitting right with the family. Like, it's just too bizarre. And every time they poke at it, another hole opens up. And there's a big one that opens up on Monday, December 11th, when Carrie's family searches the Kruger house for themselves. According to Racine County investigator Tommy Sherritt, who's working the case now, when Carrie's family goes to search her house, they see that Carrie's purse and her ID are gone. But damn near everything else she owns is dead. She's there, including a bunch of stuff that Tracy said she had taken with her. Her briefcase is tucked under a desk. Her wedding ring is there in this, like, dish on the dresser. And her curling iron, her new makeup, her stomach medication is there. She didn't even bring a winter coat, just her all-weather jacket. And, I mean, its heavy, removable lining is still hanging in the closet. So even though she, like, brought a coat, she didn't actually bring the part that, like, keeps you warm? And she's in Wisconsin. She's going to Wyoming. And all of this is happening in December. Well, but, I mean, she obviously isn't going to Wyoming, right? Right. There was no trade show. Somebody invented that trip. But more concerningly, of all of the things I mentioned, there is this big brown suitcase that Tracy said she packed. That's in the attic, along with all of her other luggage. But when Kathy points that out, Tracy kind of backpedals. And he's like, no, no, no, no, no. She didn't take her suitcase. She took one of mine. Meanwhile, the only money missing is $500 that Tracy says they kept in an emergency stash hidden in a basement air duct. But say she grabbed the $500 and his suitcase and a light jacket because she was maybe headed somewhere warmer. How did she get there? There is no flight record that they can find in her name. She didn't take hers. her car, and no one saw her leave that morning. with anyone. Although there is one thing. Their next-door neighbor noticed a small black car outside her own house at around 4 or 4.30 a.m. This is about the time that Tracy says she's leaving. And outside of that car, there was this man standing beside it. But this neighbor can't say for certain whether it was for sure Wednesday the 6th or maybe it was like some other morning that week. And importantly, she never saw Carrie get into that sitting car. So even if this was the same day, it might not mean anything. Right. And with so little to go on, the question shifts from where Carrie went to whether she went anywhere at all. And her family can't help but look squarely at Tracy for answers. I mean, his story just isn't adding up. And investigators are trying to figure out what's going on. And they're trying to figure out what's going on. Are fully asking those questions now, too. Problem is, the more times they ask, the more versions they get of the same story. Tracy can't seem to keep straight who called Carrie that Tuesday night or what exactly they said. I mean, at one point he says maybe the trade show was actually in Montana, not Wyoming. In some versions, her manager, Jim, was supposed to pick her up. Right. But like in at least one version, Carrie apparently wanted to borrow his truck to get to the airport because her car was in the shop. How would he have gotten anywhere while she was gone? Yeah, that's why he said that he couldn't lend it to her. And sometimes Tracy like half remembers hearing a car outside that morning, other times no car because he was like, you know, sleepy or whatever. And depending on who he's talking to, Carrie was due home any time from Saturday, December 9th to Tuesday, December 12th. And listen, maybe you could chalk all that up to a foggy memory. Last minute plans, a husband who is distant and half listening. But here is the real clincher for me. It's what Tracy's own father tells police, which is that Tracy mentioned to him Carrie's Wyoming trip on Monday, December 4th. This is a full day before Carrie supposedly even got that late night call telling her that she needed to fill it. So that alleged Tuesday night trade show call is looking less and less like the start of all of this and more and more like something Tracy constructed as he worked backwards to build a timeline of Carrie's movements. So can anyone verify if Carrie got any calls that night? Well, no, because in 1989, their phone company only itemized long distance calls and Jim's call, if it came in, would have been local. So that ends up being a dead end. But detectives can still try to pick apart Tracy's other claims about that night to see where else they might find gaps, starting with Carrie's car. So Tracy had left her car at the shop in early December, claiming that it wouldn't start. But mechanics couldn't find anything wrong with it. He also told the dealership not to release the car to anyone without calling him first. Even though it is Carrie's car. Now, at the time, Tracy had been driving a new Ford pickup, and he had told pretty much everybody that that truck was a loaner from a buddy. And that seemed to be even what he told Carrie, because the weekend before she disappeared, she and her sister Molly were in the truck with Tracy when he got in a fender bender. And afterward, Carrie worried how his friend was going to react to this. Well, come to find out when police run the place, they learn that Tracy actually bought the truck back in June, in both his and Carrie's name. This is too many lies. Now, when he is pressed on the truck, he said that Carrie did know and keeping the purchase secret was her idea. Trouble with that is investigators learn that she wasn't with him when he bought it. And so they think that her signature on the paperwork doesn't match her other signature. So they think it was forged. That's the implication. And Carrie's family doesn't think that she would have wanted a new truck anyway. The Krugers were already stretched thin financially, and Tracy had just made it worse. Detectives find out after that he had been skipping shifts and padding his time cards. The paper had also recently knocked him from salary to hourly. So he was one warning away from getting fired. Did Carrie know that? I mean, she knew money was tight, but. Tracy's job troubles, all the rest of it, I don't know. Also, where is he going if he's not going to work? Like, he said he was, like, padding his time card and stuff. No idea. But I can tell you an excuse that he leaned on when he wanted out of something. He would tell people Carrie is away for work. He has to watch their daughter. Interestingly, a few different people reportedly heard some version of that excuse, and they only learned it wasn't true later when they were fired. He would apparently ask Carrie, like, hey, how was Alaska? And she would be like, what do you mean Alaska? She had no idea what they were talking about. So that lie was unraveling, like, before she was even gone. Yeah. And Tracy actually pulled the same stunt days before she vanished. When Carrie wanted to cancel a December 4th doctor's appointment, he suggested, like, just tell them that you're going to be out of town. So investigators have every reason to doubt Tracy. Which is why they work backward from the last time anyone besides him saw Carrie. And that would have been Tuesday, December 5th. Gander Mountain kept its own phone records. And unlike the phone company, which only logged those long-distance calls, theirs show that Carrie made a string of short calls home that morning. Now, it's not clear why, since Tracy was supposed to be at work. I mean, maybe that's why. She's trying to make sure he's where he's supposed to be. Which is not at home. Well, you know, maybe that's that. Or, like, him going hourly. Maybe she knew he was home. I don't know. But at some point, I do know that he does go to work because she eventually did reach him at the newspaper. Now, this next bit comes from Tracy, who didn't explain it until after the phone records came to light. But he claims that Carrie asked him to bring over an envelope that she had forgotten at home. So he says he drops it off at her job, but he isn't sure what was in it. Because it was taped shut. And he can't remember if he left it with Carrie or if he left it with a receptionist. Except no one from her job remembers him stopping by that day. So, like, TBD to all of that. But we know for sure, though, through her co-workers, that Carrie is at work that afternoon and didn't leave the office until 5.30, maybe 5.45. Which, by the way, contradicts part of the at 5.30. And then five minutes later, they ate dinner, spaghetti that he'd made earlier. And at 6.05, he had left to run errands. And he can rattle off every stop. Hardware store, grocery store, liquor store, two trips to his office. And he was home by 7.30. Megan was in bed by 8. And then he took out the trash. And then at 8.15, he heard Carrie on the phone gushing about how beautiful Wyoming is. I mean, or maybe Montana. Yeah. So she then tells him about the trip. So then at 8.30, he got her suitcase for her from the attic. Maybe. But he didn't. But it's fair. She showered, packed, and then was in bed by like 10.05. And he's got it down to like a five-minute window. That's like really specific. I know. Especially for what should have been like a pretty ordinary night. Right. Right. But then he gets to Wednesday and his black box becomes just like a blur. He sort of remembers Carrie leaving, but he like didn't get up to see her. Can't tell you the exact time, only that it was still dark. Thinks maybe he heard the back door close. And that's it. Not a word from her since. So did anyone say how she was at work on that last day? Like, was she upset? Was she happy? Like, was anything like happening in her life? Could they tell? Well, it sounds like it was kind of a crappy day for her. She had been upset about a mistake in an ad and a colleague noted that she seemed distracted. And then she left later than usual, late enough that one of her co-workers, teased her about like her watch being broken. But Carrie just said that she'd been busy and told her, I'll see you tomorrow. Except there is no tomorrow, at least not one anyone can account for. Now, when Christmas passes with no word from Carrie, it seems like detectives are coming around to what the family has feared all along, that Carrie met with foul play and Tracy might be behind it. As 1989 winds down, they bring their top suspect in for a polygraph. But the morning of the polygraph test, Tracy says that he's not feeling good. Carrie's sister, Kathy, babysitting Megan while he is at the station, isn't buying that. To her, it is a flat out act. But he takes the test anyway, and the results are inconclusive. So they schedule a second test, one for January 5th. But then Tracy cancels. And they would never get another chance to give him an additional polygraph because something unbelievable happened, something I haven't seen play out in any other true crime case ever. The day after Tracy's never-taken second polygraph, he is at work when he glances at a newspaper article about his missing wife, and he just collapses. He's taken to the hospital, but the Tracy who arrives there says that it's 1979 and that the last 10 years of his life are just gone. Okay. What do you mean, gone? Gone how? The way he tells it, in his mind, it is literally 1979. He's a teenager, which means what wife? He and Carrie didn't meet until 1982. And their daughter? What kid? Megan wasn't born until 86. But it is only that one decade he lost. Everything before and everything that is to come, picking up at the hospital, he says is perfectly intact. So, to be clear, the only part of his life he can't remember is the part that actually matters to this case and this missing woman who he was married to but doesn't remember. Listen, doctors run a battery of tests, but they can't find any physical cause of this memory loss. There is no sign of a stroke, nothing. They do notice Tracy seems to think that he's getting treated for. For a crushed finger. Like, that's why he thinks he's at the hospital. And it was an injury that he had gotten, like, years earlier. Years, like, I don't know, 1979. Literally. It was. But believe it or not, the people evaluating him are mostly in agreement that he's not faking it. They think he has what they refer to as hysterical amnesia. And they're hopeful that his memory will return in time, basically. They say it's already starting to. Like, a couple stray flashes of him, Carrie, and Megan. And to one of his counselors, that's exactly what makes it seem so real. Like, the way that his memories are surfacing tracks so closely that the counselor believes that he would have had to research, like, how this type of memory loss would work for, like, thousands of hours to fake it so convincingly. I mean, to be fair, he apparently had a lot of time off of work, so, like. But she doesn't. She doesn't think that he's capable of hurting Carrie either. Like, to her, he just seems sad and confused by the whole situation. But Tracy himself isn't even totally ruling out the possibility that something happened or he was involved. What? According to police reports, he tells a doctor that, like, maybe he was involved in Carrie's disappearance. He just can't remember. But it's not like he's confessing. The doctor's read on it is that Tracy is just, like, afraid. He's afraid of that possibility because he can't remember. Because he can't remember. Right. Now, investigators, despite what doctors are saying, like, they're not buying a word of this. Medical staff can insist all day long that this kind of amnesia is real, that after something traumatic, the brain can shut down to protect itself, and police still land in the same place. The timing of this is just too convenient. Yeah. But they put Tracy's hospital stay to. good use, and they finally get a search warrant for the house. Wait. What have they been doing this whole time? I don't know why this part took so long. But by the time they get in there, Tracy had already done some redecorating. So, you know, because they waited, he had swapped out their barely used mattress for a waterbed. Never mind that they had redone that whole bedroom, like, months earlier. Never mind that Carrie hated waterbeds. He had talked about getting the carpets cleaned, too. But you can't scrub a whole house. And detectives cover every inch with a camera rolling. We actually got the video of this. Now, you don't see much that's, like, you know, incriminating. And the walkthrough is almost entirely silent as they pan across a very lived-in house frozen in time, highlighting anything that they think is possible. Like a Hustler magazine that hit newsstands after Carrie vanished. With an article about a hitman who refused a polygraph. And a couple of shotguns in the basement, one loaded. They also scrape a red, sandy residue off the ceiling of Tracy's truck. They grab some documents. And in the bedroom, they peel away strips of wallpaper marked with suspicious reddish-brown colors. Colored stains. But more important than what they find is what they can't find. So remember the $500 that Tracy says Carrie took from their emergency stash on her way out? That money that they kept in the basement air duct? It's not there. I mean, so that tracks the money isn't there. No, no. Not the money. There is no air duct. The hiding spot doesn't even exist. And you know what? What else is missing? Any sign that Carrie was planning to leave. It is the opposite. There is the decorated Christmas tree. A half-finished pinecone wreath that she was making. And a long handwritten list of gifts that she still wanted to buy for everyone. Including her daughter Megan. And speaking of Megan, while Tracy is hospitalized, the O'Briens are trying for temporary custody. But he won't sign off on it. Who's he? Like Tracy won't sign off. Who's he? He won't sign off on it. Like, he says that he's just a teenage boy, basically. And he needs his parents to help him handle this complicated adult situation. I mean, he doesn't even remember having a child. So, like, why does he have any say in who's taking care of her? Where she lives? Amnesia or not, he's still legally her father. And so, like, by the book of the law, that apparently outranks anything that the O'Briens can claim. So, he gets supervised visits. And once he's out of the hospital. And back at his parents' place in late January, Megan is with him. Carrie's family tries to stay in her life. But the few visits they managed were rare, brief, and honestly, awkward. So, within a couple of years, even those stopped. And they don't just lose Megan. As time drags on, they also lose faith in the Burlington Police Department. And I'm not trying to Monday morning quarterback. But during our report. I kept noticing this bizarre dichotomy. On paper, detectives were clearly suspicious of Tracy. But there was a lack of urgency with certain things. As if they had already decided that he was telling the truth. Like, for instance, a second mortgage, they find out, was taken out on the Kruger home in October of 1989. We're talking just, like, months before she goes missing. And it was taken out. In both Carrie and Tracy's names. The paperwork was slow. So, it didn't hit Carrie's social security number until after she vanished. That was a heart-stopper. Because activity like that, like, could have signaled that she was actually out there using it. But then the police, like, traced it to the loan. And they figure, like, okay, mystery solved. But it seemed like they breezed past the obvious question. Did Carrie actually sign it? Yeah. Did Carrie know about it? The O'Briens don't think so. They believe that her signature might have been forged. But they will probably never know. Because Burlington PD didn't pull the documents or even bother to talk to the notary. Well, and they had a forgery suspicion already about the truck paperwork. Right. Like, why would you not follow up on this? It is baffling. And by the way, the truck is a whole other problem. Because by the time the department requested those sales documents from the DMV, it was too late. The originals had been shredded. So they were stuck with copies of them. So handwriting analysis were all inconclusive. You generally can't authenticate a signature off of a copy. Right. You didn't know, like, how hard it was pressed. There was, like, a lot of, like, specific things. And paperwork isn't the only thing that was fumbled. A few months after Carrie vanished, deputies in a neighboring county found bloody men's clothes. Including pajamas and a pullover. This is, like, 16 miles from Burlington. The PJs had two bullet holes near the underarm. And the crime lab determined a gun had been fired at close range. Now, Carrie's sister thought that the top looked like one that Tracy might wear. And she believed that Carrie sometimes wore his pajamas. Although I don't think that was ever actually confirmed, to be fair. Either way, that happened. Evidence is gone, too. There is no record of the blood being tested. And it doesn't seem like Burlington did. like, even kept the evidence. Oh, and you know what else is gone? That red, sandy substance that police found on the ceiling of Tracy's truck. But this one is different because we know exactly how it disappeared. A detective just threw it out. What? He said he was cleaning house, getting rid of things that police didn't need for the investigation. Okay. Don't need it. How would he know what they need or don't need? It's an unsolved case. And it hadn't been tested. Like, literally, to be clear. Anything could be important. Anything could be relevant. You know, to add to this, there is a rumor that that same detective was a family friend of the Kruegers, like Tracy's family. So you can imagine how that sits with the O'Briens, especially since, like I said, he tossed it before it was ever tested. And the family, the family had actually lined up a soil expert to test it. So the family lined up the soil expert. Yeah, because they're basically working the case themselves. They spearheaded search efforts. They keep an eye on Tracy. Kathy even puts her prosecutor job on hold and moves home for months to run point on this. They hire a PI. And Carrie's mom collects thousands of signatures petitioning the attorney general to move the case to a different place. To a different agency. And they do get some help from the state, but it doesn't sound like it was much of an upgrade. According to Carrie's sister, Colleen, an agent suggested Carrie ran off to join the circus or the ice capades because women do stuff like that. You know, Ashley, we've covered a lot of missing persons cases and a lot of those missing persons are women. Have we ever considered looking at like ice capades rosters? We should. I hadn't thought of it. What a brilliant idea from this man. I'm sorry. I'm assuming it's a man. Sorry. But also, what? I know. I know. Now listen, tips do come in occasionally that will get looked at. And there actually was one tip about Tracy's brother that I thought was interesting. Apparently, he had been telling people that Tracy, quote, blew her away. And when police, when police confront him about this, because you gotta, he admits he said it. But he swears it was just a tasteless joke. He agrees to a voice stress test. And I know it's not the most reliable tool, but I think it's worth noting. They ask him if he helped get rid of Carrie's body and if Tracy ever told him that he killed her. He says no to both. He passes the first one. Did you help get rid of her body? He fails the second one. Did Tracy ever tell you that he killed her? Hmm. Now, this next thing isn't like a tip. In fact, I don't really know what it means. But every so often, something strange lands in the O'Brien's mailbox. Most of it's like harmless junk. But one delivery, they get this fake, severed face. I'm sorry, what? Whether this is a sick prank or a real threat, nobody can say. But even like with this stuff coming in, like nothing moves the needle. So years pass. Tracy and Megan get a fresh start eventually a few hours away. He remarries. Life keeps moving forward for him. While Carrie just stays frozen in time. The O'Brien's wife, O'Brien's have no doubt that she was murdered. But Tracy tells Journal Times reporter Jane Ryder that he thinks Carrie is out there somewhere. Although he still can't remember the disappearance or like anything from the decade before it. So his memory never came back. He says no. And he blames it on a stroke. Which, by the way, like to be clear, I said this earlier, but in case you missed it, a stroke was ruled out by the doctors. I don't get how he's saying anything if it's like all a blank. Like, how do you know she ran off even if you truly don't even remember knowing this woman? Well, with his memories gone or no memories of his own, he says that he's relying on what his loved ones have told him. And he basically just doesn't think that he's capable of whatever they're accusing him of. And listen, his daughter Megan believed that. I mean, she still does as far as I know. And listen, honestly, I cannot begin to imagine what she's doing. What it's like to walk in her shoes. She declined to speak with us for this episode, which I understand because there is no good outcome for her in this case. And it's not a case to her. This is her life. And I just want to give that a moment for everyone because I think it's really easy to judge and that's not what's needed here. Empathy is. You are innocent until proven guilty. I don't want to sugarcoat the facts, but like, try to put yourself in someone else's shoes for just a minute. She is up against a world where most people don't see this case the way that she does. And it's not her job to fight. She has to do what is best for herself. And I believe that with every fiber of my being. Like, as a mother myself, if I were Carrie, if I were gone, all I would want is for my baby to be okay. So Megan has to do what will make her be okay. And listen, she was really little when this happened. So I don't know if they were even able to talk to her or any of that. But I know that as she gets older, she does speak with investigators. Because around 2013, the O'Briens finally got their wish. A Burlington officer transferred to the Racine County Sheriff's Office and ultimately took Carrie's file with her. Now unfortunately, Carrie's mom didn't live to see it. Neither did her father or some of her siblings. But at least now, there are real resources behind her case. And a team ready to dig in. Like Lieutenant Brian Van Sock. And if that name rings a bell, it's because we have worked with him before. He's the reason that you are hearing this story now. He asked if we would cover it. The way he sees it, Carrie's family deserves answers. So, to go back to 2013, one of the first things these investigators do is they go back to the people closest to Carrie. And that means sitting down with Megan. And she tells them that she barely remembers her mom. But she had a childhood full of love with her dad. Tracy was a good father, she says. And that's what she has to base things off of. And according to police reports, the little her dad did share with her about her mom wasn't good. He told Megan that her mother was cold and uncaring. That she got tired of being a parent and walked out. And Megan didn't question it. He rarely brought Carrie up at all beyond that. And Megan didn't push. So most of what she knows, she has pieced together online. Meanwhile, the one consistent in her life was her dad, Tracy. He is the one who took care of her and moved them somewhere new when Burlington got to be too much. But I will say, that move wasn't random. They landed in the same spot as Tracy's old counselor. That woman who was so sure that his amnesia was real. What? Here is what the Racine County case review report says about that interview with Megan. Quote, Megan said that Tracy had moved to La Crosse a few years after Carrie went missing to get away from it all. Also, his therapist slash friend was moving up there and he moved up there to be closer to her. In fact, they have homes on the same piece of property to this day. Megan says she even called the counselor mom for a while. Okay, and homes on the same property? Yes, but it does not seem like they were romantically involved. And just to be clear, she is not the woman that he like went on to marry later. They describe the relationship more like a surrogate family. But Carrie, Carrie's family didn't get that kind of place in Megan's life though. Tracy told Megan that the O'Briens had stalked and harassed him. He even claimed that they'd broken in and stolen her mom's wedding ring. But here is the lie we can outright catch him in. Because in 2015, on the 26th anniversary of Carrie's disappearance, Tracy speaks with the sergeant and he admits that he pawned both of their rings when he needed cash. Now, we reached out to Tracy, Tracy for this episode and he never got back to us. But I want you to hear him tell his story in his words. So let me play parts of that 2015 interview for you. My impression is that she was a very wonderful person. Okay. And where did you get that impression from? From friends and family. Okay. So where would Megan have gotten and the impression that she was kind of a cold. uncaring and selfish person um i that i'm not sure i don't know you'd have to ask her well well we did ask her and she said that that's kind of the impression that you had given her well i don't know how she interpreted that and i'm not gonna fit myself against my daughter everything i know about the case is after the fact right there's nothing i have no memory from before that so everything is had to be relearned when you were getting a handle back that that was your reality what were you thinking what were your feelings about that um very overwhelmed okay you know that you know it was all so newly i mean just even the fact that i had a wife and child was astounding and do you think that you kind of recalled some of that or is that stuff that you're saying that you only people told you well after i had the stroke and everything everything that was told me was astounding okay okay i just just baffled you know you know because i didn't believe i was at that age and i mean this is all in your reports all in the interview i know you know i know that it's all in interviews but it's been 26 years i'm sure that you've been asked this question repeatedly through the years what do you think happened as i mentioned before probably 10 times to sunday i believe she left why why would she leave we don't know um looking back and talking to people after the fact i think there were some psychological issues that she was suffering from okay um i think maybe manic depressive and granted um psychologists cannot diagnose a person without seeing that person but getting opinions from people in the field um they raised that as a strong possibility that yes she did have issues okay but but what do you think happened to her after she left i mean she's never used her social security number she's never used a credit card she's never gotten a driver's license i don't know if but obviously if she did she didn't use that given name i mean i if it's at that time it was so easy to do my feeling is if she were dead somewhere that body would have shown up someplace or another right somewhere there would have to be a body now again we know that doctors confirmed tracy did not have a stroke in 1990 but that is the story he's sticking with so investigators decide that they're going to put this to the test again they hand his old hospital records to a new neurologist for a fresh read and she agrees with the 1990s clinicians no stroke no medical reason for any of it but she disagrees in another part she thinks that he could be faking a forensic psychiatrist goes even further to him this all sounds like bs sure trauma can do a number on a person but it doesn't just reset a grown man's memory back to his teens and keep it blank for now decades and the amnesia isn't the only thing back under a microscope because tracy's also still leaning on this idea that carrie was in the middle of a depressive episode a manic depressive he said right though these days we would call that bipolar disorder and remember after she went missing he had brought police a note from carrie's physician saying that she was being treated for depression and she might be having suicidal thoughts right like that's what cranked everything into high gear well guess what apparently nobody ever asked that doctor if he actually wrote that note because when new investigators go check he's like no definitely not i never treated anyone for depression but tracy won't let this idea go even before he lost his memory he was telling carrie's family that she was depressed and then there's the counselor who would go on to live on the same property as tracy back in 1990 she told police that she had carrie's diary and that it showed a lot of anger towards carrie's family her mom specifically going all the way back to when carrie was younger and when is this diary from that's the thing tracy actually hands the diary over himself eventually like he wants police to have it he thinks it proves that carrie was unhappy with her family but when they look at the diary it's from carrie's senior year of high school uh so we have grown older but i would love your read on this i just had a senior in high school in my drama everything is yeah i and i know you know this we read we were reading my granted sophomore journal oh my god on the plane when we were on tour not senior year but pretty damn close and there is literally my our favorite our favorite there's one page that says like oh my god i had the best day ever like things are amazing my life's gonna be amazing i am like i am on such an upward trajectory and you literally turn the page and what does it say ashley flowers i saying i without any reservations wish i was dead in like sharpie laughing and then you just turn the page and you're like so i was talking to so and so the other day can you imagine if like i go missing and eric takes that to where he's like obviously she wanted to die like that's what it's it's bonkers so the note from the doctor is not real strokes ruled out stroke is ruled out the amnesia is now in serious doubt which to be honest has been for me since day one but okay yeah and still tracy won't die don't budge from the theory that he has pushed since day one his wife left on her own the way i see it there are two versions of tracy that cannot be reconciled one murdered carrie faked amnesia then raised their daughter on the cruelest possible lie that her own mom abandoned her the other is a man who is innocent but has been unfairly living under a cloud of suspicion ever since she died she disappeared but across that divide is megan who's slowly reconnected with some of carrie's siblings and they have gotten to show her a different side of carrie not a mom who got tired of motherhood and left but one who loved her daughter more than anything i mean talk about a rock and a hard place for her i mean either tracy killed her mom and lied to her her entire life or carrie really did choose to leave or not so fast there is a third option that somebody else could have murdered carrie and that might sound like out of the blue like some kind of hail mary password like sure anything's possible right but is it probable well hold your horses because it turns out there was a man who lived just a few doors down from the kruegers who police believe may have been a serial killer i want to back up because this thread started decades ago back in january of 1990 we're talking weeks a month tops after carrie disappeared that is when police got a call from a state parole slash probation agent she had been watching the news segment about carrie when this familiar face just like flashed across the screen and she was like oh my god i'm so sorry i'm so sorry i'm so sorry it was carrie's close friend and neighbor this woman named audrey and this agent knew audrey because she was shacked up with a violent felon on this person's caseload this 48 year old man named philip andrew fox and phil was no joke his record stretched back to the early 1960s in california when he shot and killed his own uncle during an argument then according to the he abducted a teen at gunpoint and he got caught but while out on bond he tried to rob a gas station and shot the attendant who survived now he pled guilty to manslaughter and attempted robbery and got out of prison in the early 1970s but by the time phil moved in down the block from carrie he was a suspect in five other murders including his wife's she his wife had been killed in what looked like a robbery and was killed in a robbery and was killed in a robbery and was killed in a robbery in dayton ohio in 1988 but police strongly suspected phil and his nephew because nothing about the robbery seemed random phil's wife managed this fast food restaurant and she had been robbed before while making a deposit and she told friends that she thought phil was behind it so her company moved her to a new location but then months later she was dead shot multiple times in the chest and face and by the way no one is pulling this stuff out of the house out of thin air phil's nephew actually admitted to pulling the trigger on what he said was phil's orders but the confession got tossed out on a technicality Now, the O'Briens didn't know most of this back then. The world was a wild place without the Internet and your ability to Google your neighbors. But Phil was a hard guy to miss. He was quiet, but he dressed loud. He and Audrey spent time at the Kruger's. And Carrie's sister Molly still remembers his three-piece suits and the rings that he wore on every finger. But it wasn't Phil's personality that made the parole officer wary, not even his criminal record. It was what Phil did on December 5th, the last day anyone saw Carrie alive. This officer said that when she called Phil, he sounded nervous. And he said that he had to get to Virginia right away to take care of his mother. But then a couple of days later, that story shifted. Now it was Ohio and Virginia. It was like some business deal. So Phil left that night, came back within the week, and then spent months bouncing between Wisconsin and other states. Carrie's brother Pat told us that Phil and Audrey even showed up at his parents' house around New Year's while the family was deep in the search for Carrie. Now Phil eventually landed in West Virginia where he married an older woman with serious health problems. Sealing the deal with his dead wife's wedding ring. And before long, her kids were convinced that Phil was after the family's money. Allegedly poisoning their mother to get it. And they all noticed the same pattern. Like she would get violently ill, go into the hospital and recover, and then crash again the moment she came home to Phil. Now she eventually had a heart attack, survived though. And after Phil attacked one of her daughters, she divorced him. And he took a job at an adult daycare. Do they not run background checks? And a 63-year-old woman went missing from that same center. Phil wasn't on staff by then, but he had worked there while she was a resident. So, I mean, they probably crossed paths, which puts him on police's radar for that, too. Now in 2016, Phil got arrested in West Virginia on something totally unrelated. An arson and insurance fraud. And that is when Racine County sees their opening. With Phil already in trouble, they make this trip down south to ask him about Carrie face-to-face. But he's no help. He claims he barely remembers her or Tracy, that it was all just so long ago. Still, he swears he never hurt Carrie and turns it around on police, accusing them of trying to just, like, pin another crime on him. But Racine has one. One last move to play. An extraordinary offer for him. If Phil will show them where Carrie's body is, they will make his arson and fraud charges go away. And they won't charge him with anything related to Carrie's death. That's like two major get-out-of-jail-free cards. It's a sweetheart deal. Immunity in Carrie's case is no real gain, right? Like, he's not, like, charged with anything there. But, like, to make the fraud and arson. Stuff go away? Like, that would be huge for him. But through his attorney, Phil turns that deal down. He says, look, I wish I could take this deal. I wish I could help. I would if I could. But I didn't kill Carrie, so I don't know where she is. And that's when the Phil Fox door swings shut. Or at least on this case, anyway. If he was involved, I think he probably would have jumped at the chance to help himself. But if Phil does have any answers about Carrie, those died with him in 2025. Which, for law enforcement today, puts them right back where they started. Tracy. As investigators Sherritt told us, every road leads back to him. Carrie's surviving siblings feel the same way. They don't doubt that Phil was dangerous. But to them, he was a red herring. And the real threat to Carrie was inside her house. Not a few doors. And most everyone seems to agree with them. At least the people we spoke with. They just can't settle on a how or a why. Some wonder if Carrie's flu-like symptoms meant that she could have been slowly poisoned over time. Or maybe there was a fight that boiled over. Her sister Molly overheard them arguing that last weekend it was low intense. Maybe Carrie found out about the truck that was driving her. Maybe Carrie found out about the truck that was bought in her name. Or his troubles at work. Maybe she confronted him. But that's all speculation. Her remains have never been found. So for now, no one can prove what happened or who's responsible. But Carrie's case is still active. Officially, she is a missing person. Even though she's been legally declared dead. And since nearly every Tracy-related theory centers on Carrie's death, she's been found guilty of murder. Actually gave us the footage of like when they brought him out. You can tell how excited Taser is to be on the job. He's like circling around the truck. And right at the front wheel well, he alerts. He's letting his handler know like, hey, I can smell human remains here. Lieutenant Van Sock called this hit the strongest indication he's ever seen. And Taser does it twice more in the same spot. Meanwhile, cadaver dogs are on the move. Cadaver dogs also alerted inside the house. Once in the stairs leading up to the attic. And then again down in the basement. And this past January, there was this tip from a guy who used to work for a flooring company. And that tip sent them back to the same basement. So get a load of this. Around the time Carrie vanished, this contractor guy, he was sent to Burlington. To lay carpet in a basement for Tracy Krueger. When he got down to the basement, he says he saw something odd. There was this like fresh patch of concrete. About three feet by six feet. And Tracy told him that it was like drainage repair. But drain tiles run along the walls. Like this guy knows. And this was like smacked up in the middle of the room. Now the carpet guy reported this to Burlington PD. Back in 1991. But they brushed it off at the time. Because the company's records dated the job to November 1989. Which is nearly a month before Carrie disappeared. But here's the thing. Even decades later, the tipster recalls what happened vividly. And he still remembers how antsy Tracy seemed to just like get the floor covered. How Megan wandered downstairs. And got into his tools. And when he hollered for Tracy to come grab her before she hurt herself. Tracy apologized. And explained that he was busy cleaning out his bedroom. Because he was having a new bed delivered. But Tracy didn't buy the waterbed until after Carrie was already gone. Which makes investigators question those company records. Maybe they're wrong. Maybe the November date is when Tracy like first called for an estimate. Or maybe it's when he booked the job. Who knows? All they know is they need to go back to the basement. Which they do. This time, they bring a cadaver dog and ground penetrating radar. The dog alerts in multiple places. Including two in the basement. And the radar gets a hit near one of them. Something is there. Just a few feet beneath the concrete. Watching it unfold, Lieutenant Van Sock and investigator Susan Conley are on pins and needles. Years of bad leads, dead ends, searches that turn up nothing. But like here they are, possibly standing right above Carrie. But when they pull up the carpet, the floor is solid. There's no patch. There's no repair. There is nothing that looks like what the man described. So they bring the guy back to the house. Just to like see it for himself. And he takes one look and he goes, well, like, well, there's your problem. This isn't the basement that I worked in. Then. Then, sir, what basement did you work in? That is the mystery everyone's trying to solve right now. It's part of the reason that they were willing to share so much information with us so we could pass it on to crime junkies. They think that there might be a house out there that they never knew to look at. Maybe a relative's place. Somewhere that police had no reason to search. If this guy's memory is solid, that slab of concrete is out there. Somewhere, we just don't know where. Okay, but how does that align with the whole Tracy upstairs clearing out the bedroom thing? I know. That only makes sense if it's their house. I keep spiraling on that. The bed says that he's in the Kruger house. The floor says he wasn't. Both can't be true. Right. So Lieutenant Van Sock went and checked the basements at Tracy's parents' house, grandparents' places. Right, start with those. No match. He even sent the contractor photos of another relative's house. Still nothing. Wherever that basement is, they haven't found it. So I had an idea. I was like, have him, like, sketch out the layout of the basement that he remembers. And I actually have it to show all of the crime junkies. I need everyone to spread this far and wide. It'll be on the blog post. I'm going to put it on social, too, so it'll be easy to share. Maybe this will jog someone's memory. Because it does not match the Kruger's basement. The basement is, like, a square that is, like, cordoned off into, like, four sections with areas of carpet, concrete, and vinyl tile. And the stairs kind of come, like, right down in the middle of the room. Okay. The basement that the contractor remembers is simpler. Like, there are just two areas. There is concrete on one side, carpet on the other. The patch he keeps coming back to is inside that carpeted half. And the stairs aren't in the middle at all. They're, like, in the very corner with a washer and dryer. And sink right beside them. Like I said, I'm going to put these pictures up everywhere. Blog, social. I need you guys to share them. And I need everyone's help with one more thing. So Tracy's whole story hangs on this idea that Carrie's supervisor or someone called her that Tuesday night. And for years, they always thought that those records wouldn't exist, like the phone records of that, because the phone company only recorded long-distance calls, right? Right. And the managers call. Like, would have been local. He was, like, right there. Except what they learned recently is that back then, the phone company drew its billing lines by municipal boundaries, not the distance. So two neighbors could land in separate zones. They sound like how it was zoned. Yeah. And a call between them could count as long distance, meaning it would show up on the phone bill. Problem is… I mean, they can't get the bills anymore. It's been so long. That's not the problem. No, they actually still have the bills. The problem is they can't decipher them. Those old bills basically read like hieroglyphics. So they're looking for somebody out there who worked for Wisconsin Bell in the late 80s and know their way around these bills. So if that's you or if you know somebody, this is your time to shine. You could help the Racine County Sheriff's Office solve a case. And they want to hear from you. Actually, they would appreciate any information. You have about Carrie. And so you can call them at 262-930-8254. And you can also call the Crime Stoppers of Racine County if you want to remain anonymous at 888-636-9330. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Crime Junkie is an audio Chuck production. I think Chuck would approve. Crime Junkie is an audio Chuck production.

Podcast Summary

Key Points:

  1. Carrie O'Brien Kruger disappeared in December 1989 from Burlington, Wisconsin, after allegedly receiving a late-night work call about a trade show trip that never existed.
  2. Her husband, Tracy Kruger, gave inconsistent accounts of the events, including claiming amnesia (which doctors initially deemed real but later questioned) and providing a forged doctor's note about her depression.
  3. Police mishandled key evidence, including discarding a red substance from Tracy's truck and failing to test bloody clothing found nearby, while Tracy bought a truck with a forged signature and took out a second mortgage without Carrie's knowledge.
  4. A neighbor, Philip Andrew Fox, a suspected serial killer, was considered a potential suspect but denied involvement and refused an immunity deal; he died in 202
  5. Investigators recently used cadaver dogs and ground-penetrating radar, which alerted at the Kruger house, but a contractor's tip about a concrete patch led to a basement that doesn't match the Kruger home, suggesting another location.
  6. Authorities are seeking public help to identify the basement from the contractor's sketch and to decipher old Wisconsin Bell phone bills from the late 1980s.

Summary:

The case of Carrie O'Brien Kruger, a 32-year-old Wisconsin woman who vanished in December 1989, remains unsolved, and investigators are now appealing to the public for help. Carrie was last seen leaving for a supposed work trip to Wyoming, but no such trip existed, and her husband, Tracy, gave contradictory and suspicious accounts. Tracy claimed Carrie received a call from her manager, but this was unverified, and he later developed amnesia, which experts initially deemed genuine but now doubt.

Police found multiple red flags, including a forged signature on a truck purchase, a second mortgage, and a fabricated doctor's note about Carrie's depression, yet evidence was mishandled or lost. A neighbor, suspected serial killer Philip Fox, was investigated but denied involvement and refused an immunity deal before dying in 2025. Recent efforts, including cadaver dog alerts and ground-penetrating radar at the Kruger home, have yielded promising leads, but a contractor's recollection of pouring concrete in a basement that doesn't match the Kruger house suggests another location may hold answers.

Authorities are asking anyone who recognizes the contractor's sketch of the basement or who can read old Wisconsin Bell phone bills to come forward, as these clues could finally solve the mystery of what happened to Carrie.

FAQs

Carrie O'Brien Kruger was a 32-year-old Wisconsin woman who disappeared on December 6, 1989. She was last seen by her husband, Tracy Kruger, who claimed she left for a work trip to Wyoming that never existed.

Tracy's story changed multiple times, including who called Carrie, where the trip was, and when she was due back. His father also said Tracy mentioned the Wyoming trip a day before Carrie supposedly received the call about it, suggesting he fabricated the timeline.

Evidence includes forged signatures on a truck purchase and mortgage, a hidden emergency stash that didn't exist, Carrie's belongings left behind, and Tracy's convenient amnesia that erased only the decade involving his marriage and Carrie's disappearance.

Tracy claimed he lost memory of the entire decade from 1979 to 1989, including his marriage and daughter, after collapsing in January 1990. While doctors initially thought it was hysterical amnesia, later forensic psychiatrists and neurologists doubted its authenticity, calling it suspiciously convenient.

No. When investigators later asked the doctor, he denied writing the note or treating Carrie for depression. This note was used by Tracy to escalate the case, but it was likely fabricated.

Philip Andrew Fox was a violent felon and possible serial killer who lived near the Krugers. He had a history of murder, robbery, and suspected poisoning of his wife, and he left town the night Carrie disappeared, but he denied involvement and refused an immunity deal.

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