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Leading with Clarity: The Power of Coaching and Connection | Ep. 23

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Leading with Clarity: The Power of Coaching and Connection | Ep. 23

Carla Manas, an award-winning executive coach and former General Manager of CNN Philippines, shares her leadership journey on the Build Different Leadership podcast. She describes starting as a "bad leader" with a command-and-control style, which evolved through coaching into an empowering approach focused on developing people to take charge themselves. Her defining moment was surviving COVID-19 as Patient 480, which prompted her to pause, surrender control to a higher power, and shift from coaching individual leaders to training over 100 coaches worldwide for exponential impact. Manas emphasizes that transformational leaders embrace change, continuous improvement, and ask "What's next?" She highlights helping a CEO overcome imposter syndrome by shifting from fear and perfectionism to embracing her gifts with joy. For burnout, she addresses root causes like self-doubt and fear of failure rather than workload, advocating intentional self-care, celebrating wins, and high-leverage delegation. The ripple of positive change begins when leaders shift from "decision maker" to "change maker," delegating to develop others' capacity. A crucial mindset shift is reframing failure as a source of lessons and strength, noting that the most successful people have often fallen hard but used those experiences to grow. Manas stays inspired by her clients' breakthroughs, which energize her continuous learning.

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Meet Carla Manas: Executive Coach and Leadership Advocate Art in my journey has defined me most. I can't really think. I think everything in in that I've gone through has defined who I am today. But I think the common theme amongst all of them really is about how I've learned to be able to overcome challenges and, and how I have evolved as somebody who doesn't just produce results, but also produce other leaders. I used to think, Nah, I'm. Speaker 2 Vulnerability is actually a. Speaker 1 Weakness when I was starting off as a leader. Speaker 2 But other people, they will put it on vulnerability. Speaker 1 People will take advantage of you, but now vulnerability is actually a strength because when people can relate to you, they see you as a person. They're more than willing to follow you. The ripple of positive change really starts with shifting the mindset of leaders from I am a decision maker, so I'm now I am a change maker. Speaker 3 Hello everyone, welcome to Build Different Leadership podcast where we all strive to build ourselves better through the different episodes that we share with you weekly. My name is Jasper, your host for this session. Have you ever had a coach? Our guest for today is a coach to coaches, coach to leaders. She is a multi awarded executive coach, executive coach, master trainer and leadership development advocate. She is known for propelling growth by coaching the change makers, visionary leaders, coaches and teams, helping them achieve A breakthrough results and create sustainable impact. With over 3 decades of senior leadership experience, including as General Manager of CNN Philippines and Airtime Sales Head for Sky Cable, she brings more than 3000 hours of professional coaching experience to her work. She has been recognized as Best AIPAC Coach Gold 2023 Silver in 2022, Best Executive Coach in 2021, and named among the Top 100 most Influential Coach leaders in the world. Wow her mission to empower those who lead and inspire others, sparking exponential growth in organizations, communities and beyond. The help me and welcoming CEO of coaching for exponential leadership Carla Villanueva Manas PCC Carla welcome to build different hi. From Command-and-Control to Empowering Leaders Jasper, thank you. Thank you. It's nice to see you. Speaker 3 Nice to see you and thank you so much for allowing us to get the experience and all your story in this episode. So Carla, this is Build Different. It's a leadership podcast a while back. So let us get into the kind of leader that you are, Carla, if you're going to be sort of kind of define yourself as a leader, how will you define that? And how has that style of leadership that you have evolved over time? Because I'm gonna. Speaker 1 Yeah, that's right, Jasper. So I think I can describe my leadership as somebody who's not just focused on results, but also on empowering relationships, working on relationship, empowering people, building capacity. But of course, I didn't start out that way. How my leadership style has evolved through time. I started out as a bad leader, built differently. So yeah, I will be very open. I started out as a not so good leader because my own leadership style before it was very directing, command and control style, like I was in charge. I needed to deliver and so but through time that has evolved. I created more space to really get to know the people and be more empowering. I became I was coached and I became a coach myself. So it has shifted. No, my leadership style now is not just to take charge, but how do I develop people to take charge themselves. Speaker 3 I love it by empowering others as well by your own experience. So the ship got in there, the bow and you also experience a change probably how people react to your kind of leadership. So it's nice now you're teaching the coaches now and teaching the people under the coaches as well. So a while back when I introduce you, you've worn many hats and I've even experienced that because you were my boss back in Sky Cable. Now, from CLC and Sky to CNN Philippines supports the general manager to award-winning executive coach, But what part of your journey do you feel most defines who you are today? Speaker 1 Wow. So yeah, it was such a great time working together in Sky Cable, right? Speaker 3 Best time? Speaker 1 So one of the best times in my life when I look back. What part in my journey has defined me most? I can't really think. I think everything that I've gone through has defined who I am today, but I think the common theme amongst all of them really is about how I've learned to be able to overcome challenges and, and how I have evolved as somebody who doesn't just produce results, but also produce other leaders. So like you, like, it's not just about leadership. Like people that I've worked with, I find so much joy when I see them really achieve their dreams and live what what's their gift, their purpose. Like you, you started out in sales doing hosting. Now you're like this podcaster, influencer, host that's very in demand. And then we have other people that I've worked with more into design, into singing, into hosting and into leadership as well. So that is what I think that has been. What has been defining for me is that when I'm able to see the success of people that I have been able to work with or have had a relationship with that I've been able to support. Speaker 3 Before it's there, of course. I think that is really like a defining factor for sure because it's not just getting to see what you were able to do, but then get to see what other people achieved because of your health. Speaker 1 Yes, and that is that is Jasper, I'm thinking success, what you've been able to achieve, but a very solo, very myopic pero UN defining and this the realized impact. It's not just about impact to myself and how I'm contributing to others. You impact how they've been able to grow. And I think that's the one that makes you very humble. So expanding impact. How COVID-19 Reshaped Carla's Leadership Perspective Nice, but I like it. It's magnified impact already which is transcending beyond the self. Amazing. So I know that you've had your own story. I mean, having a bout with COVID-19. So how did your experience with COVID-19 reshape your perspective in terms of life and leadership? Speaker 1 That was just such a life changing moment for me. I think COVID, really my COVID experience changed me. I was one of the first patient 480. I don't think I will never forget that number because I was one of the 1st 500 to be hospitalized. I understand. Speaker 3 500 million years I. Speaker 1 Hope 480 and I really didn't think I would survive. In fact, I celebrated my 50th birthday in the hospital. Speaker 3 Unforgettable. Speaker 1 Unforgettable. And how does that define me? I think I've. If I look back, I've, it made me an, it gave me an opportunity to pause and evaluate how I've been living my life. Like I've been very happy with the way I was living my life and what I've been able to accomplish. But the question there was if my life was going to end today or tomorrow. It was my own best contribution because I'm and I think that made me reflect at the time I was already an executive coach and I was coaching leaders and I figured I was coaching leaders and then I was coaching one leader, 1000 employees and then I coached 10 leaders, so 10,000 employees and impact. So exponential impact. But what if I could train more coaches? So you 10,000 go magigging 100,000. If I train 10 more coaches, then so exponential impact that pass, I think that was the seed known that was planted in me to stretch myself. But how do I develop other people to train? So right now, after five years since COVID, I've been able to train more than 100 plus coaches who are making an impact in their own field or industry, not just in the Philippines, but all over the world now. And another thing that has that I've learned from that experience released to surrender in control because I always wanted to be in control, like controllado, you know, it's coming from fear. But that experience taught me to really surrender to God, that God is in control, that there is somebody higher, bigger than me and I need to just trust that he has his own plan for me that day. I would allow it. It's more I'm ready because God is in control. I trust his plans for me, plans, plans for my life, plans for my family, and I think that that one has really carried me forward. You shifting from fear, I surrender. This is your life. You've given it to me as a gift and I surrender it. So day-to-day now to say whatever gifts I have Paran bonus. I'm so grateful for every moment, for every experience, even for as simple as my breath. So paran just breathing now. Paran literally at the time, now just to take a breath. Paran for me, such a gift already such a blessing. Every breath, it's really a blessing. Speaker 3 I mean, I love how a negative experiences like that really created how positive ripples for you in changing not just your life, but having that perspective changing more lives around you divide. I love it also how you attack that moment 'cause when he said others would just give in and again give in to fear, but you somehow allowed yourself to just embrace what it is that is given to you and positivize it. So I think that's still a mark of a great leader. Coaching Leaders to Overcome Imposter Syndrome So Speaking of leader and transitioning into you being a coach already, yes, best APAC coach in 2022. What do you think sets transformational leaders in today's, I mean sets you apart in today's world, the transformational leaders. Speaker 1 I think the best transformational leaders go beyond care for people, go beyond courage and go beyond commitment. It's really all about transformation is all about embracing how they can make a greater impact. It's also about embracing change. It's about continuous improvement. It's about asking yourself, how can I be better? What's that 1% thing that I can do to become better? Because that is the one that creates transformation. When you can ask yourself, I'm really at a good place, my team is at a good place, my company is at a good place, but what else can we do? What's next? But when you can ask that question and when you are ready to do the hard work that accompanies that, what's next? You know, embracing that unfamiliarity, that that difficulty of change, that's when that's, I think that's really what makes a transformation a leader. Speaker 3 I love it. Challenging the status quo, bowel pathics and that's how you evolve. Also the practice and contribute better to the people around who you coach. So what's a coaching moment that left a lasting impact on you? Don't specific moment for you in your coaching career. Speaker 1 I can think. Speaker 3 On top of your mind, right my? Speaker 1 Mind, I can think of Seguro, I was coaching one leader, one CEO of a multibillion company and her challenge was imposter syndrome. Like she would always, you know, outside externally, people would look at her very confident, very, very experienced, very competent. Pero deep inside, she would ask herself all the time she would be filled with fear like Chambalang Bato or or so she would lie awake at night filled with a lot of anxiety, which let's just like a lot of leaders who are up at the top, we're filled with doubt also. So I think it was memorable for me because through our time together, we coached for about 10 months is that we really unearth, you know, the root of her fears, her doubts towards herself, what was causing it to embrace her gifts. But she doesn't have to be perfect all the time. But what's more important is her heart to give her heart to be able to serve in all the skills. She may not have everything, but she can learn that. So when she came, she shifted from her lack like to an abundance of in the embracing her gift. But and that's where I saw the shift. Nona Parang. Wow, she was already doing a great job. That's why she was the CEO. At the same time, there was a lot of fear. But when she shifted, it became living her life with joy. So when she was leading the company and then Luba Gupa new company more and more like expand, but not just in the Philippines, but even regionally. So that I think that was a memorable moment for me. Speaker 3 I love it. I mean, parang, I love it that you mentioned about vulnerability because I think that was the key also for her to transition into breaking through, into being a becoming a better leader. So you have to, I mean, I think Parang, it's about you lift the level of awareness of people about themselves so that they could conquer whatever it is a hurdle that they have to go through or go beyond from. Strategies for Leaders to Combat Burnout and Fatigue And well, it's good if you could share more about how you help leaders navigate their burnout. Emotional fatigue is really getting any issue. Yeah, especially in high stake rules, just like what you've mentioned a while back. Speaker 1 Yeah, definitely. And I'm glad you mentioned about self-awareness. It really starts with self-awareness. So burnout is really a challenge emotional, which is an emotional fatigue number, not emotional fatigue. That's really the common challenge for leaders in top position. C St. leaders, I said they're, they're doing so much, they're responsible for a lot of things and and it's lonely at the top. A lot of leaders say, because everybody is, you know, they're managing everyone so they can get lonely diva. So the pressure is really on their shoulders. So how we work through it, when I work with leaders like that who are experiencing this, even I myself have experienced it, is we look at the root cause of the burnout more often than that. It's not the workload, but it's the mindset. How do they look at the work? How do they look at themselves? How do they look at their schedule, what their deliverables are? Oftentimes the pressure is the one that makes them burnt out and that makes them emotionally fatigued. It's the second guessing themselves, it's the judging themselves. It's about the fear of failure, Baha Hindi OK instead of embracing also the triumph. So you sometimes they forget to celebrate the triumph. So how we work together is we built in intentional strategic self-care that they need to take a pause to celebrate the swings. They need to recognize what they're doing really well, but also to ask themselves how they can be better and to also look at high leverage action points. How can they make the work that they do, the pace that they're on, more self sustainable so that they can focus on the more strategic tasks and expand what they're able to do? Because it's a dominant task, They need to be able to also prioritize which ones are important and then figure out how can they maybe outsource, transfer, delegate, assign, or do away with other things that are taking away their time. But the impact is very small. So that's how we work through burnout and emotional fatigue. Emotional fatigue and it's the same concept. It's really all about looking at themselves and where the emotions are coming from. Learning to be more self aware, picking a pause, managing those emotions and learning to shift that emotion and looking at it from a different perspective. Speaker 3 I like that, but I'm removing the blind side of somebody in terms of leadership and that would be liberating for them as well and will allow them to expand in terms of how they run a company. Shifting Mindsets for Exponential Impact and Growth Now, we've talked about creating a lot of positive ripple effect of the change that you integrate, of course, in your coaching. What does it look like in practice? Could you set probably a specific example of how that ripple effect of positive change is how it works? Speaker 1 So it's the the ripple of positive change really starts with shifting the mindset of leaders from I am a decision maker to I'm now I am a change maker or now I am a impact maker. So when the shift happens, the work that they do, for example, in delegation, I don't as a leader, I don't just delegate work because I want to offload from me. I delegate work because I'm an impact maker. I delegate work that will help the person I'm delegating to grow. So expanding their capacity, their skills, training them to take on bigger responsibility. So the intention is what makes it different, right. So if you're the kind of leader transformational and if you want to create exponential impact, I call it exponential leaders because what they do is not just about delivering the results now short term, but it's about long term in the long term, it's about how do I create a sustainable leadership team? How do I develop leaders so that the positive impact and then the positive impact is not the work that I do doesn't just impact my team, but also my organization, my community at large. Like how do I use my talent and our talents to be able to give back and support others, to uplift others? So you know, exponential or positive. Speaker 3 Impact and I think it's nice and I think you do that also make them realize that while you do that, there is an explanation I suppose from their side to the employees. Now I'm doing this because this is for you as well. Yes, having them realize that it's very powerful. Speaker 1 Yes, yes, because they call him the Trabajo. A lot of people will resist and say haha, the Trabajo then they couldn't go up. But if it's because it's actually helping you as a leader, as you said, no, then they become more open and become more joyful. And because it's the value is for them while I'm doing it, it's actually a gift. So it's not as heavy, you know, if they didn't understand the the description or the value, the reason why they're being given this tasks. The Mindset Shift: Winning Through Mistakes and Lessons I don't know if we've, I think we've gone through a couple of these already, but what's a mindset shift you coach others through that you believe everyone should experience? Speaker 1 Guru looking at mistakes or failure because we've been so programmed since we were young that don't fail. Everything that we do is all about being number one or being a winner. And so we look at winning as the only option and then failure. The shift there is that, yes, sometimes we will fail. And a lot of leaders, a lot of businesses, you know, business owners create businesses that they fail. Sometimes it takes multiple businesses before they find the right one that will succeed. So it's the shift from what does failure mean to me? What less ones can I get from failure? And how can I use that failure to make me stronger, to make me more victorious? Maybe to? So there's winning in failing. Hindilang failing is losing. So you know, shifts in Guruna are very, very important. Speaker 3 You show black and white, I mean, when you lose, you could win, yes, maybe later on, maybe not now, but it's still a win actually. Speaker 1 Yeah, it's because it's. Speaker 3 The experience that you get from. Speaker 1 It's what you get out of it because Hindila Women is getting the top price. But also what are you getting in terms of lesson? In fact, the most successful people are the ones that have actually fallen very hard. Human being blocking failure. If they're able to use that failure. So you think it's a failure? Is that a loss? Balancing Authority with Authentic Vulnerability in Leadership So in the practice, Carla of coaching, how do you personally stay sharp and inspired whenever you coach in your practice? Speaker 1 So Jasper, I'm a lifelong learning like learner. Like I really like to learn. And it's funny, though, I actually get energy from the breakthroughs of my clients. So every time I see them shift, create results in their lives, in their their teams, when they celebrate their breakthroughs, I get energy from that and I get inspired, you know, on the to shift. So lifelong learning. And at the same time, I also invest in my own mentor. I have my own coach as well, just like I am a coach to many. I also have my own accountability coach to help me grow. And of course the support of people around me. I get the best support. I surround myself with people who are very uplifting and that really keeps me sharp all the time, you know? And of course, self-care. Very important. Speaker 3 That is right, yeah, inside and out, the community that you build around you as well. OK, So how do you balance the mind vulnerability with authority when needing others? Speaker 1 How do you balance authority and vulnerability? I think it depends on the situation, but I, I, I'm such a believer now of vulnerability of being authentic. So I think when, when you are authentic, there's no need to balance it because authenticity is actually power. As long as it's focused on, you're still focused on the results that you want to create and the relationships that you want to have. So it's, it's being cognizant of being in control of yourself, your emotions, your feelings, but at the same time relating those feelings with other people. So I think that's the balance I I create. Speaker 3 Right. I think it's what you're saying is somehow the receiver, the person you're talking to, has an idea of where you're coming from, making them acknowledge and know where you're coming from. But at least it doesn't feel like they're just being said to. I mean, they're just being told to do something. I'm saying this because I'm coming from this. Speaker 1 Yes, Yeah, You hit it on the nails. You have to have a shared vision yes, go in or they create then and then at the same time. I used to you know, it's funny. I was talking about vulnerability and and and and. No, no control and strength. No, I used to think, Nah, I'm. Speaker 2 Vulnerability is actually a. Speaker 1 Weakness when I was starting off as a leader. Speaker 2 But I'm vulnerability these. Speaker 1 People will take advantage of you, but now vulnerability is actually a strength because when people can relate to you, they see you as a person. They're more than willing to follow you or to be with you in this journey because they can relate. If they can relate or they can, they're on the same boat. No, they can identify with what you're, where you're going and what you want to do. Where do you want to go? You're so often you have because you don't want to show your vulnerability. In fact, now the influencers and leaders. Exactly. The vulnerability is actually a strength when you are able to show who you are with a value and it's a human. I think it's a human need already to be able to connect. Speaker 3 Yes, it's a mirror effect. I think when they get to see that they're experiencing something that you're experiencing also, then it's a natural flow. They're going to follow you because of the influence that you have on them, because, you know, somehow there's some. I see myself there. Yeah. Maybe I could follow. Maybe I could improve. Speaker 1 The more successful ones like you, you're just all out there. You just really show who you are, your struggles, your challenges, your pain. And I think that's also important as a leader to show that. But it's OK to be in pain. It's OK to have challenges. It's OK to say, I don't know, but I will find out, right? I'll find out how or I'll get somebody who knows how. So it's that vulnerability through starts there. Speaker 3 But otherwise it's going to be an impossible standard and then feel like that's the actual standard, whereas it's better if you, as you mentioned, you fail and sometimes you struggle as well and you make them see that as well. So you can create lead and be on the same boat of success, I think. And joining there. Strong Leaders Don't Know Everything: The Power of Self-Awareness Now you've mentioned that, you know, being vulnerable is a misconception about leaders. So what are the other misconceptions do you think you share with us about strong leaders I. Speaker 1 Think one of the misconceptions that we have about strong leaders is that they have everything, you know, they know everything, they have everything together. The truth of the matter is that they also have their doubts. They also have their fears, but they just go through the doubts to get to their goal. And and that, you know, having doubt is actually not a weakness. So that's I think that's a common misconception. Hindi, you have to have everything together because I think the best leaders are the one who can, who are self aware to say, I don't know everything, who can say. So you know misconception that I'm best leader that but I love latvangs are good. I say Hindi. I think that that in my experience and what I've observed, the best leaders are are the ones who are actually can say, I don't know everything. Speaker 3 I like that and probably just converting it into an office setting, but it's nice that I appreciate it Like before when we open this as a session, like an open forum, oh wait, what are your ideas or something? You pick their brains as well. And then when you get to see the leaders that are like acknowledging now, OK, yeah, we could implement that. It's nice because it's not just enriching the leader, but everybody else because they feel that sense of Esprit de corps that I could contribute something and improve this company with my help as well. So there's empowerment. Speaker 1 Yeah, and their ideas, most more often than not, the ideas from the other people are actually even greater than the leader. So it's about harnessing that gift, that talent, my ideas. It's better, it's stronger when it's a collective effort. Speaker 3 So you hired them for their talent, Might as well trust them now. Uplifting Others: Carla's Vision for Her Life's Legacy I think. Psalm one O 7 in Songs of Thanksgiving. I've been a part of your healing. How does music and scripture influence their leadership style? Speaker 1 It's a guru for me. It's about well, number one, I always start my day with reading the script. Sorry, no, you know, I don't the month saying, but I like listening to to to music. No, and for me, how it has influence is really grounding me on my purpose. Like how do I enrich my gifts, my God-given talent, and how do I use it for the greater good to be able to create that ripple effect? No, I think that's the one that has really been how I've been using that. No, coming from my own experience and coming from my own journey in life. Speaker 3 So Carla, finally, at least for this session, I'm here. I've learned a lot for sure. Our viewers are learning a lot. Let's talk about legacy. Carla, this is sort of kind of your second life for the pandemic. What legacy would you like to live in this world? Speaker 1 Wow, legacy. I think I want to be known as somebody who uplifts other people. Who who shares what I know and really lives that mark that I left every place that I've been in, every relationship I've had people live better from where they started out, contribute to Kadone, whether as a client, as a friend. And I want to be remembered as somebody who lived well, who loved a lot, maybe who laughed a lot also. That's something that I'm trying to put in more joy, you know, savoring every moment. I'd also like to be remembered as someone who's not perfect, who made a lot of mistakes, who was able to overcome them, and who's vulnerable enough to say I'm not perfect. I'm just doing my best. I'm learning as I go along and I bring in everyone who's wants to learn with me and it's a journey of life. So that's basically I guess how I want to really remember it though. "Helpful or Unhelpful": Carla Manas on Common Leadership Sayings Very nice legacy now, guys, we're going to be pausing for a short break. Maybe you think you could think about your own legacy. Hi, this is Jasper with a leadership tip. Create a culture of excellence and hospitality. Great restaurant leaders don't just manage operations, they inspire teams to deliver unforgettable dining experiences. Lead by example by fostering a culture of respect, teamwork, and continuous improvement. Invest in staff training, prioritize customer satisfaction, and adapt to industry trends. Our restaurant thrives when its leader is as passionate about people as they are about food. Now back to the episode. Speaker 1 It's a Bit different podcast I'd like to thank Henry's Cameras. Power Mac, Holly Land, U Green Philippines Sharper, Tainment Live, Kappa Cabina Search Digital Media. Madcap Productions. Day's Media Group jazz up Communications. Speaker 3 Welcome back to build different and this time cost to marry. We always do our game. We call different different same same. So by different, different, same, same, of course we have different guests, we have some different points of view, but somewhere along the way there are similarities as well. So we're going to be delving into that specific to Carla who coaches, we have a game called helpful or unhelpful always. So because my advice that we have been hearing everywhere, but then there are probably some things you're going to be affirming on, others we're going to be negating or probably there's a better way to reframe it. So we're going to be delving into those. So it be a bung scenario. So let's begin with the first advice. Fake it, then you make it. Carla, is that helpful? Unhelpful. Speaker 1 Mixed. So unhelpful when helpful first. Helpful when you use it to get courage and confidence. Meaning. But you have to deliver. So helpful. Unhelpful if you're pretending to be someone you're not or something to know you're an expert. So mixed. Speaker 3 When you say or, OK, you just bought a little bit of time for you to be able to really be or play the part or get into that role. Yeah. So it's a promise to yourself like that. I will. I will make it because I have time. Speaker 1 Yes, industry, but you're there so you're kinda learning the ropes. So it's giving you confidence and it's coming from there's a commitment or finance person, finance finances, no company. So that's when it's harmful. Speaker 3 I think that's the operational term, the commitment to do better and to really work on it for you to make it, yes, but never show weakness. Speaker 1 So mixed. Also helpful mixed so helpful Sha when don't show weakness, when you need to show strength so that people will believe in you, you'll be credible and you just need courage not to get that that a lot of data that that confidence. Speaker 3 Our next statement never show weakness. Helpful. All right, helpful. Speaker 1 Mixed so helpful sha. When you don't show weakness so that people don't take advantage of you. So not helpful SHA. I'm a helpful SHA so that people don't take advantage of you. Not helpful SHA. But you're not authentic, but you're claiming you are not good. So you don't learn or you don't grow. So that's when it's mixed. Depend is a application. Speaker 3 Interesting thought. OK, say yes to every opportunity. You want to do that? Come on, let's do this. But is it helpful? Is it unhelpful? Speaker 1 Mixed also, I have no question, no mix, no mix. Helpful Shy in saying yes to everything. Helpful Shy because you grow, you help others and you contribute. So that's when it's helpful. You take, you know, you get the opportunity and you maximize it. Not helpful when it's at the point that you're break breaking down or burnout or stretching yourself too thin and you're not able to focus on your purpose. Or when you say yes to things that are not aligned to your purpose or to your your bigger goal. You know who you are. You know what you want to, you want to what to contribute. Speaker 3 About leaders eat last. Speaker 1 I am in a mixed and helpful because that really follows us stewardship no the servant leader. Now we, we are here for a purpose, to be able to contribute, to help others, uplift them and to help them grow. And so the leaders will eat last because we are there to subsue our ego so that we can support other people. Speaker 3 Service. Speaker 1 Service. Speaker 3 Work hard, play hard. Speaker 1 I think mixed mixed. So when is it helpful? Work hard, play hard. It's helpful because you get balance. It's more fun. It's more joyful to to you know, to enjoy your life. So it's it's it's it's good. No work hard, play hard. It's not helpful when you always just focus on working hard and then you delay the playing hard. See work hard, work hard, work hard, play hard. So important they don't work hard, play hard doing timing then because that part you do it for an increments or months. So CDP. And also there's another maybe third equation. Work hard, play hard. Maybe you can actually play while working, making joyful, making it fun. Like us when we were working together, Skype and they were really working, you know, burning the like. At the same time people were enjoying the wow. I would put milestone what you were enjoying. So actually it's. Speaker 3 A culture that you should build in the company now, yeah. Speaker 1 You're working for. Speaker 3 Actually trust your gut. OK, helpful and helpful. Speaker 1 Mixed dependence application. So it's helpful when you're so aligned to yourself and yourself aware that your gut to tell you the right thing. You know, your gut is so attuned to your needs and what's good for you. It's unhelpful if you're not so aligned, you're not so clear. So Bahama Mayal, you trust your gut mall will lead you to places that may not be helpful for you or not be in the right, you know, supporting you in the right way. Speaker 3 Amazing Rabbi. I love how we challenge all the items for selling you outright. This is it. There, there's, there are two sides or even 3, which is actually good because I mean, there, there are statements, there are advice is out there because somehow it's based on experience as well and it's coming from somewhere else. And I think the discussion that we just had is about that, about how you navigate also your leadership style from errors that you committed and from the successes. So both of them are helpful, sometimes have been or had been unhelpful. But nevertheless, later on, you are still up for a win in every loss or in every little successes that you had. Carla's Parting Advice and Host's Leadership Insights So, Carla, thank you so much for joining us right here in our. Speaker 1 Podcast. Speaker 3 We learned a lot, I learned a lot, and it's nice to really be back with you in the same space. So far on the vibes is going. I feel the positivity radiating from you and I feel that you're really enjoying this life that you have. Speaker 1 Definitely thank God, thank God and thank you, Jasper for this opportunity. It's been such a, it took a long time to arrive, but finally it's here. So I mean, I enjoyed the time I learned from you as well and I hope that all of you learned a lot also from our talk to the. Speaker 3 That's right Carla, final message to everyone and probably invite them. Also. Maybe be coached by you or be a coach themselves and to your socials too. Speaker 1 Okay, so everyone who's watching, thank you for tuning in today to the podcast. Yeah. Built different podcasts, built different podcasts of JCI. So such a really wonderful concept. I wish I had this when I was starting out as a leader. Super, super helpful. So please follow me on Instagram, Facebook, or LinkedIn. My name is Carla Villanueva Manas. I'm sure it will appear here somewhere here. There's somewhere there will appear. Connect with me if I can help you in any way. Just, you know, just shout out a message to me if you want to be coached, you know, go to info, e-mail me at [email protected] or I can maybe refer other coaches as well who can support you. My last word again is just, you know, keep on giving your best in everything that you do and at the same time enjoy every moment, savor every moment because we don't know if it's going to be our last. You know, I think when you look back, it's not really about the accomplishments, but it's how you felt when you were doing it. You know what, what was the feelings? How did you enjoy that life, you accomplishment and enjoyment? And so I hope that you are enjoying every moment, savor every moment while you are producing the results that you want to create in your life and keep on being grateful for every moment. Speaker 3 Amazing. Thank you so much Carla, and thank you so much also to the people who made me look good for today. Maham Salamat Martin for this. Barong Baiani, thank you so much for the shoes. And of course, Madame Salamati, Ariana Manzano for making sure that I am presentable today. And of course, my key take away maybe coming from this episode, this always challenge the status quo for you to become a better leader all the time. You never stop evolving, you always grow because there will always be change around you and you should always be on top of it. Being a good leader that you want to be. Ladies and gentlemen, this has been built different podcasts. My name is Jasper young son. Thank you so much and join us in our next episode. Speaker 1 Thank you for built different podcasts. We'd like to thank Henry's Cameras Power Mac, Holly Land, U Green Philippines Shopper Attainment Live Capacabino Search Digital Media Madcap Productions Days Media Group, Jazz Up Communications.

Podcast Summary

Key Points:

  1. Carla Manas defines her leadership evolution from a command-and-control style to an empowering, relationship-focused approach that develops other leaders.
  2. Her COVID-19 hospitalization (Patient 480) was a turning point, leading her to surrender control, embrace vulnerability, and shift from coaching individuals to training over 100 coaches for exponential impact.
  3. Transformational leaders go beyond care and courage by embracing change, continuous improvement, and asking "What's next?" to create greater impact.
  4. A memorable coaching moment involved helping a CEO overcome imposter syndrome by shifting from fear and perfectionism to embracing her gifts with joy.
  5. Burnout often stems from mindset (self-doubt, fear of failure) rather than workload; strategies include intentional self-care, celebrating wins, and high-leverage delegation.
  6. The ripple of positive change starts with shifting leaders from "decision maker" to "change maker" or "impact maker," delegating to develop others rather than offload work.
  7. A key mindset shift is reframing failure as a source of lessons and strength, with "winning in failing" through gained experience.

Summary:

Carla Manas, an award-winning executive coach and former General Manager of CNN Philippines, shares her leadership journey on the Build Different Leadership podcast. She describes starting as a "bad leader" with a command-and-control style, which evolved through coaching into an empowering approach focused on developing people to take charge themselves. Her defining moment was surviving COVID-19 as Patient 480, which prompted her to pause, surrender control to a higher power, and shift from coaching individual leaders to training over 100 coaches worldwide for exponential impact.

" She highlights helping a CEO overcome imposter syndrome by shifting from fear and perfectionism to embracing her gifts with joy. For burnout, she addresses root causes like self-doubt and fear of failure rather than workload, advocating intentional self-care, celebrating wins, and high-leverage delegation. The ripple of positive change begins when leaders shift from "decision maker" to "change maker," delegating to develop others' capacity.

A crucial mindset shift is reframing failure as a source of lessons and strength, noting that the most successful people have often fallen hard but used those experiences to grow. Manas stays inspired by her clients' breakthroughs, which energize her continuous learning.

FAQs

Carla explains that vulnerability is a strength, not a weakness, because when people see you as human, they relate to you and are more willing to follow. The key is to be authentic about your challenges while still maintaining confidence in your role.

Start by creating space to get to know your team members individually and ask how you can support their growth. Then, delegate tasks with the intention of developing their skills, not just offloading work.

Carla suggests examining whether you are second-guessing yourself, judging yourself, or fearing failure—these mindset patterns often drive burnout more than the actual volume of work. Look for signs of emotional fatigue tied to self-doubt rather than task overload.

Over several months, Carla helps the leader unearth the root of their fears and doubts, shifting their focus from needing perfection to embracing their gifts and serving with their heart. The goal is to move from a mindset of lack to one of abundance.

Carla advises building in intentional pauses to recognize what you are doing well, then asking 'What is the 1% thing I can do to become better?' This balances celebration with continuous improvement.

A decision maker focuses on outcomes, while a change maker sees every action—like delegation—as an opportunity to grow others and create sustainable, exponential impact beyond short-term results.

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