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218: How to Impress in an Internship (and Get Hired After)

35m 34s

218: How to Impress in an Internship (and Get Hired After)

The podcast episode begins with the hosts addressing listener feedback on their popular short pep talk episode designed for moments right before an interview. They explain that while loyal listeners love it, some new listeners found it confusing as it contains no concrete advice. To address this, they added a disclaimer redirecting new listeners to other content, which has proven effective. They then share a positive testimonial from a listener named Christina, who credited the podcast with helping her confidently navigate a career change and land a new job. The core of the episode is dedicated to answering a listener's question about how to excel in a corporate internship. The hosts provide practical tips: dress smartly to make a strong first impression; proactively learn essential computer systems like Outlook and organize digital tools; use a notebook instead of a phone for note-taking to appear professional; set up email delay sends to avoid mistakes; ask insightful questions to demonstrate engagement; and actively read available materials or seek more work during downtime. The overall message is that mastering these foundational, non-skill-based aspects is crucial for making a positive impact during a short internship.

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If we've been your job search besties and helped you in some way, there's a cool way you can support the show. Shout us a virtual coffee. We get a huge kick out of reading all of your success stories. Head to bimeyacoffee.com/interviewboss and shout us a cuppa. If you keep us caffeinated, we can keep the content coming. We just make a rule like just no book, computer, anywhere by your phone. It just seems off-putting. Again, particularly when you're a young person, because there will be all sorts of assumptions about why you're putting it in your phone. Hey everyone and welcome back to interview boss. My name is Emma. I'm a radio journalist who's teamed up with my sister to give you advice, inspiration and support when you're looking for a new job. Sarah is a HR and recruitment professional and together we're excited to give you all the tips, tricks and behind the scenes knowledge to help you in your career. Hey, Emma. Welcome back everyone. We are always telling you guys to shoot your shot. So in every episode we tell you about a listener who's done exactly that. This app we're shouting out Christina, who was lovely enough to buy us five coffees. She said I found interview boss the night before an interview and started with the episode meant for right before you go in. I immediately laughed when they said something like, "If you're listening to this right before your interview, you're listening at the wrong time." Message received. So I went back and started listening to more episodes in the weeks leading up to my interviews. I'd been in the same industry for 14 years and was finally ready to make a career change, which was both exciting and honestly a little intimidating. Your podcast helped me slow down and really think through my value how to tell my story and how to communicate my experience in a way that actually connected in interviews. By the time I went through the process, I felt so much more confident and prepared than I expected. And the best part, I got the job. Thank you for creating such thoughtful, practical and encouraging content. It truly made a difference in my interview journey. Now, for some context, Christina is talking about our most popular episode by far is called "Listen to this right before your interview." It is a pep talk. It's like seven minutes. We designed it with those moments before the interview in mind. So walking into the building, you're in the elevator in the waiting room, on the bus on the way there, like your minutes away from going in. And we recorded it for people who were already listeners who just needed a pep talk from the people that they'd come to know. And we really thought it was only going to be kind of die-hard listeners who would ever find it, really. But because of people listening to it over and over, it's very highly recommended on Spotify. And so it's often the first episode people hear from us, which is really weird because it hasn't got any advice in it. Yes. And on Spotify, this episode has hundreds of comments being like, "Love this, obsessed. This got me the job." And those are our day ones, our OGs. But over the past couple of months, maybe like over the past six months, we started getting the old comment being like, "All full, no advice. Wouldn't recommend." Someone even said, "I don't know what everyone in these comments is talking about. Like, am I a really negative person because everyone's hyping it up?" And I found this useless. And I was getting really offended at first because I was like, "Have a scroll at the hundreds of people who love this. Like, don't try and bring us down." And then I realized after like the fourth or fifth comment, I was like, "All right, they must be confused. This is the first they're hearing of us. They've got no idea who we are. It's putting a bad taste in their mouth." So I was like, Sarah, we need to record an ad. We need to put it at the start of the episode, a disclaimer, to steer those people in the right direction. So we said something like, "Hey, if this is the first you're hearing of us, this is not the episode you should listen to. Go and listen to the best bits. Go somewhere else. Come back here. It'll all make sense. Okay, bye." And this is actually the first time we've heard from a listener since putting that disclaimer in. So it's nice to know that it's working and hopefully no one else will dare to leave a negative comment on that episode. Or maybe they will and then we'll know that it wasn't because they were confused. They're just a bit negative. Maybe. But thank you so much, Christina, for shouting us some copies and congratulations on the new job. Before we get into this episode, if you need more help than we can fit in a podcast, go check out our website for free templates, coaching services and our interview academy. Today, we are talking about impressing in an internship. And this was inspired by a question from our lovely listener, Georgia, who wrote to us and said, "Hey, Emma and Sarah, I love your podcast so much. Your advice has made me feel so much more confident in approaching interviews and your funny, friendly personalities made me feel so much more relaxed through the anxiety in the lead up to the interview day." I thought my current situation may be a good idea for a podcast. I'm in my final year at university and I reached the assessment centre stage for a graduate role. I unfortunately was not offered the position, but they did offer me a 10 week paid internship with the potential to get the role I initially applied for upon good performance. So my question is, how to impress in your first ever corporate role and how to network as a shy, nervous graduate. Thank you so much for your help sending love from the UK. Oh, and might I add, I had so much difficulty with travel on interview day that I was 45 minutes late. But I listened to your podcast on what to do if you're late and I managed to handle it well enough to get an offer. Isn't that amazing? I loved that little addition and I just love that we got that little tidbit because you would think that being 45 minutes late was like a deal breaker. There's no way they're going to give you that job. But if you handle it properly, it doesn't have to be the end of the world. And I love that message. I think that's incredible. Yeah, I'm picturing that she probably caught it early. I'm picturing she's in the UK so she's on the tube and she can tell that there's delays and she's like looking on the app and she's like, oh no, it's not looking good. I'm going to call it now, called up ahead and said, look, chaos on the tube. Every Londoner would know what that's like. I'll be there as fast as I can and then they're like, oh, nothing worse. No biggie and didn't care. Yeah, right? And like, knowing 20 minutes in advance that nobody's going to be sitting in the interview room waiting, they're not looking around for you. They know that you're going to be late. Go listen to that episode just in case she need it one day. Now we are talking about internships though. We're going to give Georgia some advice. Rule number one, get the dress code right. This is important. First impressions count. I think it's particularly important in an internship. I kind of want to unpack a little bit why I think that. It just feels more important when you're brand new to the working world to really not get the easy things wrong. This one is so easy to get right and it has nothing to do with how good you are at your job or literally anything else. But if you're dressing like fine, it's within the dress code, but it's like you're barely getting away with it. You kind of look, you know, like you've got flats and like pants that don't really fit that well and like a cardigan, you know, like you're fine. And it is business casual. It's fitting the dress code, but you're not kind of putting your best foot forward if that kind of makes sense. You're already like pushing the boundaries on kind of being casual or comfortable or like, you know, you look like the young person in the office who's brand new and has never worked there before. You look like the work experience kit, you know, like I think you want to, it's so easy to get this part right. Yeah. I think it has something to do with the time frame because generally speaking internships are short. So if you're only there for a week or something, you've got such a shorter time to impress than being a new employee. So like it feels like all that other soft stuff is under a greater microscope. And just I think, you know, the assumptions that maybe come with someone being an intern and being really junior and being from the new generation, like I'm not even going to say Gen Z because it happens every time there's a new generation entering the workforce. There's always assumptions. There's always like preconceived ideas that people have. And I think if you dress really smartly, like you don't have to be the best dressed in the room, but I also don't want you to be like the most casual in the room either, like try and be in the middle and get that really right. And I think that takes a lot of boxes up front. Yes. Now, next tip, put in effort to learn your computer and the systems. So take it home with you if you can, get familiar with Outlook. Oh, like honestly, this is my number one tip that again has nothing to do with how good you are at your actual job. I have seen this a bit in people who start in their first kind of corporate job. You might have been working on a MacBook at university. I think that's pretty common. You might have been working in Google a lot because that's what you use on your personal computer. You may not have had much experience with business systems. And Outlook is horrible to put it bluntly. Do you use Outlook at work? I do. Yeah. Always have. Can we just have a moment for like the Outlook search? Like why is it so useless? Like I think it's almost impressive how useless it is. I can never find anything when I search. I thought I was alone in that. Is this an industry-wide problem? Yes. Absolutely. And they update Outlook. It's like it looks totally new now. The search still doesn't work. I will search like our state's health minister's name. The health minister's name. who sends me 900 emails a week and it's like, we've never heard of him. Who is that? He does not exist. Yeah, that's normal without look. It's just ridiculous. Absolutely ridiculous. But imagine you're coming into that for the first time. Imagine how hard your day-to-day, she's only got 10 weeks, right? And if you're in an internship that's like a couple of months or like a couple of weeks, it's a short amount of time. If you spend three weeks just working out how to finally get on top of your emails and making sure that you can see everything properly, you're going to be really, really slow to do anything, finding that email from three weeks ago, come up with a bit of a system, play around with it, watch some YouTube videos. I really think people don't do this enough. I think this kind of goes for any job that you start in, honestly. I think people just, I see it all the time. They're in their fourth week and they still don't know how to get into their share point. It's like, come on. Watch a tutorial or something. What's a share point? Well, if you don't need to use it, then you don't need to know. But if your company has every single file inside share point and it's your fourth week and you don't know where it is again, where's that link again? Like, you need to sort that shit out. It's the easy stuff. I just think this stuff is so easy to be good at. Why wouldn't you? Yeah. Also, set up bookmarks of all your go-to tabs. So I did this when I first started in my job. I remember kind of being like, well, where do we source our news? And the person that was training me would, from time to time, mention a good website. And I was frantically writing them down. And then I went and made a bookmark of all these go-to pages. Because I was like, well, you've got all your stuff saved and you just know, but I don't just know. So I need a system in place. And it just shows initiative. It does. And it's just, it's just going to make you faster when you're trying to actually do work or you're trying to get instructions for someone or trying to remember what was where. Like, it takes a while to get your head around the new company's setup, logging into all of your different systems, all that kind of stuff. Like, you're going to be set up in a bunch of different places. And depending on your job, you'll need different things that you're constantly opening. Put them in your bookmarks and get familiar with your computer. Find out where your files live. Put favorites on them. Like, set up your email signature. Put your phone number in it. I like to set up a one note. I mean, again, this is all like specific to whatever company and whatever systems they use. But some kind of a to-do list type system. Maybe your company uses Asana or Trello or some other kind of tracker or something like that that you can make like you're running to do list in there. So when you think of something or someone gives your task, you add it in for yourself. Maybe it's in one note. Maybe it's in some kind of notes app. The other thing I think you need to think about is where are you going to take notes when people are showing you things? Where are you going to put reference documents? I don't think that storing things that you need to reference all the time in your emails is an efficient way to do things personally. I think you should be trying to put that information in a one note or in a folder somewhere like separate to being in your emails. I think if you're able to open up a one note and that has all the links that you need for all that training login information or the screenshot of the company org chart so that you can reference it or all the names of the different parts of the business that you always need to know or the names of the health ministers or like something like that if you're brand new. Having that in a go-to place rather than being like, oh, where's that email that someone told me about the health minister? It's like organizing it in like, here's my quick reference page of all this stuff is going to be way more handy. And again, these things are just easy setup stuff that you probably did for yourself while you were studying or that you do for yourself in your own personal life, in your notes app or something. Try and set up some of those things really early and it will absolutely pay off. Okay, sanity check me here. When I was training someone once, they weren't really taking notes, which was triggering because I was just repeating myself a lot, but the only time they would write notes is when they would look down and type stuff into their phone. And I didn't know that they were writing notes on their phone. So I thought they were texting while I was explaining. And it wasn't until I kind of caught a glimpse of the corner that I was like, oh, okay, they're typing it into their notes. But can we just make a rule like just no book, computer, anywhere, but your phone, it just seems off-putting again, particularly when you're a young person because there will be all sorts of assumptions about why you're putting it in your phone. You know, later on in your career, you can probably get away with it when you've got a short period of time in an internship and you're trying to impress put the phone away, use a notebook, grab your computer, do something else. It's not going to be great if you're trying to rely on your phone for business purposes. There also might be confidentiality issues with that as well to be honest. Like depending on what kind of company you're in, putting work information in your personal phone could be a bit more of a problem than just like a bad look. True. Next, set up your email undue button. I didn't know how to set this up. What? Yeah, you can go in your settings. Like it's different in every email provider, but like Google it. Like I'm not going to give you a step. I step where to click set up like the delay send basically. And every time you press send on something, it doesn't send straight away. It like sends after 10 seconds or something, which means that if you accidentally send something to the wrong person, you have a very small window in which to panic undue that decision. I think this is such a classic with the intern accidentally sending out an email accidentally doing something or whatever. Set it up. You'll thank me one day. We mentioned before, but take notes when you get instructions. It's so frustrating when you can tell, there's not a chance you're going to remember this in a week. And make yourself documentation. Like if someone shows you how to do something, go through it yourself again afterwards and then write down step one, click here. Like, you know, take some screenshots, make things that are going to help you do it better the next time so that you will remember. Next, ask questions. This is such a great way to make a great impression. Is to be curious about things. Get to know stuff when someone mentions a certain area of the business. Okay, who looks after that? What do they do? Where do they fit in with this? Can you talk me through what this role means and what it does? If you aren't sure of something or you don't already know, don't assume that, oh, I should already know that. Sometimes you'll find that the person explaining it isn't really sure either. And how great is that going to be? If you're like, great, I'm reassured. I went from thinking everybody should know this to going, hey, this is, that was a great question because you don't even know the answer either. Also, the way that I instantly love someone, when they ask such a smart question that proves they're picking up what I'm teaching them, like they ask something that shows that they've been critically thinking about it. And I'm like, yes, exactly. That is, that's why we do this and you get all excited. And I was like, that's where I was going to go next. Yeah. Yeah. That's so true. Like they're actually paying attention. Yeah. Or just, they're just being curious about things that is so, so helpful. And again, none of these have anything to do with the actual work that you're doing. Interview Academy might be the perfect thing you're looking for. Interview Academy is a course Sarah has been working on after delivering hundreds of interview coaching sessions and getting incredible results. But unfortunately, I'm only one gal living in an Aussie time zone who works a day job and all of that mean I can't help everyone one-on-one, which drove me crazy. So for over a year, Sarah's been working on turning all of those amazing lessons into an on-demand step-by-step interview prep course. We hold your hand through the entire thing and you can do it at home in your own time and get instant access right now. Check it out at interviewboss.com.au/interview-academy. The link is in the show notes. Yeah. Now, also, read as much as you can get your little mitts on. If it's quiet, a lot of internships. There's a lot of awkward times where you just kind of look around, you don't explicitly have anything to do. Get on the internet, read some handbooks, read some manuals, just absorb anything and everything you can. Yep. Anything you can get your hands on, read it. Old company pamphlets, like old company books, like newsletters from the industry, they're sitting around in the break room, like read stuff. It is so helpful for you to just be consuming as much knowledge as you can. But in saying that, don't be just reading for six hours a day. You need to be proactive in asking for things to do or more work if you're done with something or you're not sure what to move on to next. Again, I've trained people before where we want to be moving quickly. I'm like assigning them something and then I'm doing what I need to do. I want them to yell out when they're done and they're just sitting there and I'm like, "Oh, you're done. Please let me know when you're done and I'll come over." Like, I'm busy. That is such a classic. I think this has got to be high up there of frustrating for people when they've got someone new starting. You need to come back to the person and say, "Hey, I just did that. What would you like me to do now?" Did you want to take a look? Yeah. Turning up to meetings. I think you should try and be a couple minutes early. I know, Em, you're going to hate that. You probably don't have that many meetings, though. But I think this is all about the easy stuff. It's so easy to be on time when you're an intern and you don't really have that much on. That's very true. It's the least you can do. Other people can get a pass when they're late because they have other stuff going on. You are an intern. You probably don't have that much going on. Make sure you're on time or make sure you're a couple minutes early and you're prepared. Also, this is a little side note that's related to that. Prompt your boss and your colleagues. If you had a meeting with them and you're sitting there waiting going, "Oh, are we meeting yet? Oh, I don't know. Your boss is over there and you can see they're not going to the meeting room." them. I think this can feel really awkward and you're just kind of waiting following other people's leads. If they put it in the calendar, you have my permission to go and check in with them. Hey, are we catching up? Hey, is this meeting still going ahead? Yeah, simple communication. Another big tip is not to hand things in until they're polished. So the little things like, you know, adding headings on the document, basic formatting to the spreadsheet so it looks presentable and nice. This doesn't mean perfect. You're an intern, obviously. It's not going to be published ready. But if you're asking someone else to review your work, you need to review it first. We're not handing in a dog's breakfast for them to pretty much spend just as much time as you did on fixing it. This really grinds my gears and this is more of a don't do than a do. I think if you were already doing this, you would be like, it's not even really a tip. It's more just imagine you ask someone for something and said, "Hey, can you put this news together?" And they just did it really roughly and then handed it back to you. You'd be like, "Is this a draft? Why am I reviewing this now when you're not even done with it? You haven't even looked at it a second time yourself and you're making me review it. I've received stuff that is just halfway done. I open the document and it's immediately full of errors. It's giving weaponized incompetence. It hasn't taken it off your plate at all." And I think sometimes, yeah, I'm giving people a little bit of grace, right? I think sometimes where it's coming from is the person kind of feels like, "Well, I didn't want to do all the polishing finishing stuff because I'm not sure if I'm on the right track. I want to make sure I'm doing the right thing before I finish the rest of it." And I understand that. That is valid. You don't want to waste all your time making something pretty when they're going to say to change the structure of the whole thing. But if you need guidance halfway through for something like that, ask for some help or ask someone, "Hey, can you have a look at what I've done so far and ask them a specific question? Is this structure okay? This is what I've started so far and I'm planning on doing XYZ. Does that sound right? Am I on the right track?" When you hand it in, I actually feel like I want to say I feel like it's rude to have sent something to someone else more senior than you to review when you haven't even done the basics on it yourself. I think like I'm cleaning up your rough work, let alone getting into actually reviewing what you've done. Yeah, part of doing a job is getting the rough copy out there and then going through with the fine tooth comb. You can't just outsource that entire process. Yeah, it's like I didn't give this to you to just do the rough part. I gave this to you to complete the work and it's okay if I have to fix mistakes and find things because you're an intern like you're still learning things, I'm going to have to give you feedback. I understand that, but I expect you to have at least given it a good try to begin with before it's worth my time to give you feedback. Like I'm investing time and energy in giving you feedback. I want it to at least have had effort up to that point. Another thing you can do to impress is to turn up to any optional events, whether that's a morning tea that's being put on, everyone's meeting for lunch in the kitchen, even if this isn't a formal thing that's been organized, but you can kind of see that people are congregating or go and join. This is the way that you're making an impact, get to know people and the more people that come across you and think you're lovely and pleasant, the better your chances are. And I think those examples are very like in person in the office, but I think that also goes for digital spaces. And if you will remote, then your company would have some version of that. It might be a Slack channel where it's like the Slack channel where everybody's sharing their dogs or something. Like there's always some kind of a social type thing. Like go in there and comment on some people's posts. Like Georgia asked us about networking and I think it's such an underrated way of getting to know people. Is like someone's shared something. There's a social event. There's an opportunity to interact with people that's not directly work related, jump in and participate. Yeah, definitely. And introduce yourself to people. There's going to be awkward kitchen moments where you're washing your mug and someone's trying to get to the microwave and you do the, how are you? And you know, take some time to go, I'm Emma, I'm the new intern. So lovely to me. What department are you in? Oh wow. And what's that like? How long have you been there? Get curious. Yep. I think that's great. And also if you're shy, like Georgia said she is, do this step. But when it relates to work, like if you have to email some people or you have to reach out to someone and ask them for help on something or you have to send something to someone, like introduce yourself at that point. Hey, instead of just saying, hey, someone's told me to ask you for the whatever report. Hey, I'm the new intern. I just started this team. I'm helping this with this project. So I think you could help me with this thing. Like take the time in your work context to introduce yourself as well. I have an ear con that note when people say, lovely to e-meat you. No. Funny. Yeah, I think we can just say meat, right? Like I think you can just say meat. I mean, you can say e-meat. I don't think everybody hasn't eek about that. But I kind of get what you mean. It is I feel the eek even when I do it myself. It reminds me of like, Wally, the robot, like coming up and being like, lovely to e-meat you. I don't know. It's weird. Do you know what I also do that gives myself the eek that I'm doing? Is waving at the end of a call? But I can't stop. It just feels, yes, it just feels like sitting there and wave at your webcam. Oh my god. But having a straight face and pressing the hang up button just feels like psychotic. No, it's like, I just got it just stare at your webcam and creepily wave. What? No, I'm just like, okay, thanks. Bye. And I'm just it's like my sign that I'm about to press the thing. Like I can't help not doing it. Wow. Learning things about you. Everybody back me up. Do you wave on a Zoom call or are you like, no, I'm telling you I get the eek. I'm not saying I'm I'm not saying I'm pro. I hang up before the last goodbye. I said I could be like, oh, thanks so much. Yep. All right. See you later. Okay. See you. Yep. Right. I hang up and often I hang up on when they're doing the last I get the part. But I'm like, we've already once is enough. I don't need to hear the last bit. I always hang up first. I think on a group call, I get what you mean. I think I'm less likely to do a big wave on a group call, like a large group call. But when it's like one or two people, it feels more personal. And I feel like I can't just disappear. I don't know. And then some platforms, Zoom is notorious for this. You click the end button and you have to click confirm. Like when it's your meeting, you have to click it twice. And so I'm always like, if I've got, okay, bye. And then I'm pressing it and then pressing the second button. I don't know. I just feel like I need to do something to fill the time. Do you also wave goodbye in person when you've just leaving the boardroom? No, but it's because they can see me getting up. You know, like the version of that in an office is that I'm like standing up and being like, clearly, I'm about to leave. You know? Yeah. Okay. And that's what I feel like I'm missing. I need to send a spy to check that you're not waving in boardrooms. Anyway, let's move on. I just thought of something else. Okay. And this goes to the technology thing that we talked about learning how to use your laptop, learning how to use outlook and whatever. Learn your offices or your companies, tech, system support, IT, yeah. And also how you connect, how you share your screen, how you connect to the boardroom, like presentation thing, how you join into a team's meeting and like all of those things, you will be so valuable if you are the person who can help troubleshoot when like, oh, how do I get my screen up there? Like these aren't things that are hard to learn. If you're in a meeting with someone who does that kind of thing, just ask them as you're walking out, hey, do you mind showing me how you did that? Or like asking your colleague, hey, can you show me how how I would share my screen, how I do XYZ? If you see it once, ask about it, get the knowledge. Then you know how to do it next time. And aside known as well, if you have a tech problem, flag it straight away. Like the rage I felt when a new person like, did a shift or something. And I see that no emails were opened. And I'm freaking out. I'm like, what, like so much stuff got missed. And I asked them about it. And they're like, oh yeah, well, I couldn't access. I had trouble. And I'm like, what do you mean tell someone as soon as that happens? Like, I don't know. I'm trying to give the benefit of the doubt. It might come from not wanting to bother people or trying to trouble. But like when there's fundamental tech problems, speak up about it. Yeah. Seek access. But you can't access something or you can't find it or you've lost the login or it's broken or you were meant to have access to that. But you don't like anything like that. Yes. Absolutely. And I think a lot of these things are very kind of corporate focused. And that's because George's question was specific to being in your first ever corporate role, right? But a lot of these are going to be relevant, even if you're not working in like a desk job. There will be some form of technology and you should learn how to use it. And you should also flag, hey, I don't have access to do that. I don't have keys for that. I don't have a log in there. Like whatever that looks like. I haven't been shown how to do that yet. Speak up. Yes. Also finish your work rather than dropping something at a certain time because you didn't get to it. Does this apply to like your finish time if you're my definition five, but your midway through something complete it. Yeah. And I didn't want to make it about like. how many hours you're doing and whatever. Like I do think that there is an optional strategy that you can stay back and get something done. And if that's the version of you that you want to be and depending on your workplace culture and what the kind of norms are and whatever, I think that can go a long way. Certainly people in law consulting different areas like staying back working long, when you're new to the career, is looked upon really favorably. Again, depends on your office, it's an optional strategy. But what I do think applies to everyone is making sure that you're being clear about what you're going to get done and when you're going to leave. And I think the idea of just going, oh, I know I was meant to get this done, but I run out of time, it's five o'clock, I'm just dropping it. Just be conscious about that. Like I worked with someone who I really, really liked working with who was like more junior than me, a little bit experienced, would always check in in the afternoon to say a couple of hours before the time when they would normally leave. Hey, I'm just working on this for the afternoon. That's my priority. So I think I'm going to get all that done. Is there anything else you want me to look at before I go? How great is that? Like what good feedback to be like, okay, I'm so clear on exactly what you're going to do before you leave today. And like you're setting expectations up front rather than going, oh, I'm just going to work on this task until the time comes and then I'm going to drop it. If it's a task that's not due for a little while and well, then that's fine. You can just drop it at whatever point. But either finishing it, staying a little bit back to just finish that thing and send it off, or trying to communicate up front to say, hey, this is what I'm working on. Should I try and get that done by the end of the day or can I finish it off tomorrow morning? It's got this much left on it. Or this is my priority. Is there something differently you wanted me to focus on before I left? Would you say this extends to say to like a lunch break hypothetically if they said to you at the start loosely? Yeah, 12 o'clock, you know, that's normally a good time. You can go have a break. And if you're stuck in something and then you're so rigid on like, all right, 12 o'clock, I'm out of here no matter what chaos is happening. Like I'm not saying don't take your lunch break, take it. But can you take it at one once the chaos has passed or you've finished that or the meeting's done or just showing that you're a team player? It's just about everybody understanding what you're doing. If someone gave you something and it was relatively important for you to get it back quickly and they said I need this back today and you did three quarters of it and then just immediately dropped and went to lunch and you didn't kind of tell them, hey, I've nearly finished that. I'm just gonna go have lunch and I've just got a little bit to do and finish it off. You should be with you at whatever time. You could still drop it and go lunch the same way but that person then understands what's going on versus if they come around to check hey where's that thing? Oh, she's at lunch. I don't know where it's at. Not sure, haven't heard. You know, like it just, people are chasing you for stuff. It seems like the key theme of this episode is about not giving people the opportunity to make assumptions. Yeah, that is very true. And not having people have to chase you for things or follow you up for stuff. Like communicate, be proactive and don't leave room for uncertainty and like, oh, I don't know, nobody knew. Like make things clear so that you can get feedback responses instructions, et cetera. And then there's your actual job. I think if Georgia follows all of this advice, I just know she's going to get the job offer at the end of her internship. And how amazing that they offered that to her as an opportunity. She obviously really did impress in the interview and it's a great reminder that getting a no or a inverted commas rejection sometimes is redirection and there's sometimes something better coming. Good luck Georgia. Thanks for listening to interview boss. If you want to request an episode on your specific and under and for all industry, send us the details. Email us and slide into our Instagram DMs. But if you DM us on Instagram and you're not following, Emma won't be happy and she will judge you. I really will. We believe in paying it forward. So if we've helped you spread the word, you know the drill. Follow, review, find us on Instagram, LinkedIn, it all helps or you can go the old school way and tell someone else about the show. (upbeat music) - Emma, can you believe we started interview boss in 2021? - Not really, it's insane. That's a lot of episodes and a lot of hours of talking. - Oh my gosh, it is. And if you're scrolling through all of our episodes, you might scroll straight past something that you really, really needed. - Yes, we're always getting messages from people asking us to do an episode on something and I'm like, we already have. So we've put together playlists to help you find the episodes that are exactly what you need suited to your situation. They're all categorized. If you're applying for jobs, we have episodes about resumes, cover letters, job ads. If you've been offered your dream job, we have episodes on resigning, exit interviews and how to impress at your new company. And we even have a very special playlist that's very popular for if you have an interview coming up immediately and you need just our most recommended hard-hitting episodes between now and then for all our last-minute listeners. It's all there for you. You can browse by category and check out all the playlists at interviewboss.com.au/podcast. (upbeat music)

Podcast Summary

Key Points:

  1. The podcast hosts discuss listener feedback on their popular pep talk episode, noting initial confusion from new listeners and their solution of adding a disclaimer.
  2. They share a success story from a listener who used the podcast to successfully change careers after 14 years in one industry.
  3. The main advice segment focuses on how to impress during an internship, covering dress code, mastering workplace technology and systems, organization, note-taking, asking questions, and proactive learning.

Summary:

The podcast episode begins with the hosts addressing listener feedback on their popular short pep talk episode designed for moments right before an interview. They explain that while loyal listeners love it, some new listeners found it confusing as it contains no concrete advice. To address this, they added a disclaimer redirecting new listeners to other content, which has proven effective.

They then share a positive testimonial from a listener named Christina, who credited the podcast with helping her confidently navigate a career change and land a new job. The core of the episode is dedicated to answering a listener's question about how to excel in a corporate internship. The hosts provide practical tips: dress smartly to make a strong first impression; proactively learn essential computer systems like Outlook and organize digital tools; use a notebook instead of a phone for note-taking to appear professional; set up email delay sends to avoid mistakes; ask insightful questions to demonstrate engagement; and actively read available materials or seek more work during downtime.

The overall message is that mastering these foundational, non-skill-based aspects is crucial for making a positive impact during a short internship.

FAQs

You can support the show by buying the hosts a virtual coffee at buymeacoffee.com/interviewboss, which helps them continue creating content.

The most popular episode is 'Listen to this right before your interview,' a 7-minute pep talk designed for moments just before an interview, but it contains no specific advice, so new listeners are directed to other episodes first.

Handle it by calling ahead early to inform them, explaining the situation calmly, and listening to the podcast episode on what to do if you're late, as it can help you manage the situation effectively.

Focus on getting the dress code right, learning company systems like Outlook, setting up organizational tools, taking notes properly, asking smart questions, and proactively seeking work when it's quiet.

Using a phone can seem off-putting or unprofessional, especially for young interns, as it may lead to assumptions about texting; instead, use a notebook or computer to avoid misunderstandings and confidentiality issues.

They provide free templates, coaching services, and an on-demand interview prep course called Interview Academy at interviewboss.com.au/interview-academy for more comprehensive help.

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