How I’m helping thousands rebuild their lives after prison | Susan Burton

You're listening to Ted Talk's Daily, where we bring you new ideas to spark your curiosity every day. I'm your host, Elise Hugh. A quick heads up, this talk includes discussion of the loss of a child, along with addiction and incarceration. What happens when you really listen? For criminal justice reformer and author, Susan Burton, listening can change everything. After the death of her son sent her into a spiral of addiction and incarceration, she walked into an AA meeting and for the first time found people who just listened. I kept talking and they kept listening. I shared all the thoughts. I had spent decades trying to silence. As they listened, I began to heal, listening saved my life and it opened the door. In this talk, Susan shares how that moment set her on a different path. When someone listened to me, with compassion, rather than judgment, it changed my life. My story since that day in 1997 shows what is possible when people have support, hope, and determination. For years prior, Susan had been cycling in and out of prison. One time she even asked a judge if there was any help for her and was told there wasn't. So after receiving life-changing support from her community, she decided to pass it forward. Working out of a house in Los Angeles, Susan made women just like her a single symbol offer, a safe place to land after leaving prison. That one house became a new way of life reentry project. Now a network of women helping each other across the country. Susan's talk is a testament to how being truly heard at the right moment can change not just one life, but many. That's all coming up after a short break. And now our TED Talk of the Day. On October 4, 1997, I walked into a room unlike any room I'd ever entered before. People were standing up, sharing their stories. A wave of relief watched over me. I got a cup of coffee and just took everything in. At that point, I was at the lowest point in my life. I was out of ideas and I didn't know how I was going to make it out of the condition I was in. Before that date, my life had not been easy. When I was 25 years old, I gave birth to a son. We called him KK. The next thing that happened changed my life forever. He was struck by a car. That is the day I lost him. At only five years old, he was gone. His laughter, his love, his energy was all taken from me. My life became a downward spiral. I began to drink, drinking led to substance use. For the substance use, I was in prison. Every time I left prison, I swore I wouldn't go back. But I did. Over and over and over again. I remember one day standing in front of a judge and asking that judge, is there any help for me and the judge sentenced me to prison one more time? No one cared. No one was listening. But when I walked into that room in 1997, I was ready to be heard. In the rooms of aquaholics anonymous, they listened. I took a deep breath and stood up and said, look what drugs and alcohol have done to me. The immediate compassion, empathy and love that rolled off these complete strangers was enough to put a size of a dent in my pain, my shame, my guilt and all that sorrow. I got sober in Santa Monica and a fluent part of Los Angeles. And I noticed something there. People in Santa Monica, they weren't going to prison for substance use, for aquaholism. And I thought why didn't that judge give me a paper and say Miss Burton, go to AA? Was I not worth a piece of paper? Was I not worth direction toward a solution? So as I got stronger in my recovery, I thought about women just like me cycling in and out of prison, looking for safety and not finding it. So I got a job, a minimum wage job. And I saved $13,000 and I took $3,000 of it and put down on a house and I bought some furniture. Every morning I'd wake up and I'd go down to the Greyhound bus station where women leave and prison were dropped off. And I knew that station well because I had been dropped off there so many times myself. And as they got off the bus carrying a trash bag of belongings and hoping their heart, I would walk up to them and I'd say girl, I have a house. And if you want to come live there, it's a safe place to be. You can come live there. And before long there was 11 of us living in that house. We cooked together, we went to meetings together, we shared resources, we laughed together, we cried together. But most of all, we healed together. Before long people saw what I was doing and they joined me. And we created a team. Today there's 12 houses across Los Angeles. Thank you. What we built was a house of women helping women. Each house is staffed to support its residents who pay rent, do chores, buy groceries, and learn to be accountable, responsible members of the community. We helped them find jobs, learn financial literacy, and help them with any legal issues. As a result thousands of women have came back to the community and hundreds of mothers have been reunited with their children. In 2017 I published my memoir, "Becoming Miss Burton" from prison to recovery to leading the fight for incarcerated women. In order to tell my story, I held book talks all over the nation behind prison walls. There I would listen to women. They were pleading for a place to go after they were released. They were sitting with tears streaming down their faces, wanting to rebuild their lives, be reunited with their children, find a job in their community, break free from the criminal justice system. Every year in this country around 2 million women are released from prisons and jails. They walk out with a trash bag of belongings, hoping someone will listen, hoping someone will help. When there's no help, when there's no safe place to land, too many of them will go back. I knew I could not provide resources of a new way of life to all those women. So I created safe, sisterhood alliance for freedom and equality, to replicate my model. Our first training was with 13 women. To date, we've trained over 700 to listen, to create support, to give hope. When women like me have safe housing, families reunify, recidivism drops, and community stabilize. I started with one house of women helping women. Today, there is a tire network of women helping women in 20 US states and also in Uganda, Kenya, and Nigeria. We have replication down to a science. The leadership is there. The demand is there, and the goal is clear. More houses and more cities. More mothers reunited with their children. More women break in a cycle that has lasted generations. I believe we all share responsibility to heal the harms caused by the criminal justice system. This is public safety. This is family preservation. This is community repair. When someone listened to me with compassion rather than judgment, it changed my life. My story since that day in 1997 shows what is possible with people have support, hope, and determination. I cannot bring my son back, but I know every time a woman walks through the doors and finds safety, every time a child is reunited with his mother, every time a woman breaks free from a cycle that once held me, his legacy goes way beyond his years. I believe he's smiling down on my efforts, and I hope he's proud of his mother. I am so grateful to be on the Ted Dot. And this happened because someone listened with compassion rather than judgment. Thank you so much. You are listening to Susan Burton at Ted 2026. If you're curious about Ted's curation, visit Ted.com/curationguidelines. And that's it for today. Ted Talks Daily is a podcast from Ted. This episode was fact-checked by the Ted Research Team and produced and edited by our team, Martha Estefanos, Oliver Friedman, Lucy Little, Emma Tobner, and Tonsica SunglearniVom. Additional support from Daniela Ballerizo, Christopher Faisy-Bogan, Valentina Bohanini, Ban Ban Chang, Brian Green, and Lainey Lot. Learn more at podcast. Ted.com. I am Elise Hugh. I'll be back tomorrow with a fresh idea for your feet. Thanks for listening.