The transcript is a promotional segment for several I Heart Radio podcasts, including the Clifford Show, Look Back at It, the Scene Show, and Eating While Broke, each covering diverse themes like sports, culture, recovery, and financial growth. It then transitions to the Connected AI podcast, where host Evan Ratliffe shares his experience building an AI company called Harumo AI with AI co-founders and employees. A central anecdote involves Henry Blodgett, who created an AI-staffed media venture and faced backlash for making a comment about an AI employee's appearance, which was perceived as harassment. Ratliffe explores the ethical complexities of assigning human traits to AI agents, such as names, voices, and genders, and the power to manipulate their memories. He discusses challenges like AI brainstorming lacking creativity due to shared models and the discomfort of treating AI as colleagues. The narrative highlights the strange dynamics of human-AI interaction, including consulting HR about AI feelings and the broader implications of AI in the workforce. Ultimately, it questions the necessity of humanizing AI and the responsibilities that come with such power, reflecting on the blurring boundaries between human and machine in the evolving tech landscape.
This is an I Heart podcast guaranteed human. When is the win? Yep, that's me. Clipper Taylor, the fourth. You might have seen the skits, my basketball and college football journey or my career in sports media. Well, now I'm bringing all of that excitement to my brand new podcast, the Clifford show. This is a place for raw unfills or conversations with athletes, creators and voices that not only deserve to be heard, but celebrated. So let's get to it. Listen to the Clifford show on the I Heart Radio app Apple Podcast or wherever you get your podcasts. And for more behind the scenes, follow @clifford and at TikTok Podcast Network on TikTok. On the look back at the podcast, next in 79, that was a big moment for me. 84 was big to me. I'm Sam J and I'm Alex Egrish. Each episode we pick you here, unpack what went down and try to make sense of how we survived it with our friends, fellow comedians and favorite artists like Mark Lamont Hill on the 80s. It was a wild. Wild. Yeah. I don't think there's a more important year for black people. Listen to look back at it on the I Heart Radio app Apple Podcast or wherever you get your podcasts. On the scene of show podcast each episode invites you into a raw unfiltered conversations about recovery, resilience and redemption. On a recent episode, I sit down with actor, cultural icon Danny Trail, talk about addiction, transformation and the power of second chances. The entire season two is now available to bench, featuring powerful conversations with guests like Tiffany Addish, Johnny Knoxville and more. I'm an alcohol. I'm out this group. I'm a diet. Listen to the scene show on the I Heart Radio app Apple Podcast or wherever you get your podcasts. It's financial literacy month and the podcast eating while broke is bringing real conversations about money, growth and building your future. This month here from top streamers, zoe, Spencer and venture capitalist, LaKisha, Landrum Pierre, as they share their journeys from starting out to leveling up. There's an economic component to community striving. If there's not enough money and entrepreneurship happening in communities, they fail. Listen to eating while broke from the black effect podcast network on the I Heart Radio app Apple Podcast or wherever you get your podcasts. I I dreamed of being known as the first media personality to build a company alongside AI agents. But in the early months of trying to get Harumo AI off the ground, I'd been disappointed to discover that someone else had beat me to it. Sort of. So I came across this post on Blue Sky. I love this story. Oh my god. That's Charlie Taylor and Elaine Burke on an episode of the connected AI podcast. The post you're said is Henry Blodgett. OK. Henry Blodgett, the founder of Business Insider had recently departed the publication after selling it for reported $300 million a decade ago. Great publication. Yeah. He has also now decided to set up an AI company. And by that, I mean, he is setting up a company staffed by AI's that he's created. And what he said in this blog recently, he started his new company, a media venture called Regenerator on Substack. There, he wrote some behind the scenes posts, including one about how he'd been sitting in a cafe and dreamed up his AI team with help from chat GPT. Almost immediately though, he found himself in a dilemma. I think chat GPT today should we create headshots and bios? That's Henry. I emailed him recently and he cheerfully agreed to talk to me about what went down. I said, sure because I didn't even know that could be done. So chat GPT generated headshots and bios for the team. He'd also had it generate a team photo of the AI employees standing alongside an AI Henry Blodgett with an AI Yosemite National Park behind them. So all the headshots came out. One of them was an attractive woman and I said, Oh, wow. OK. So like, what are the exx here? The AI employee question had been given the name test LRE. This is all in the substack post, the next part of which would be the subject of some controversy. Before this is even said, you just kind of go, Oh, Henry, don't do this. I also had this reaction when reading it. No, Henry, don't. But Henry did. So I said, Hey, you know, just want to say I don't know whether it's appropriate. You look great. And the persona said, Oh, that why thank you. Blodgett went on to ask tests if he'd crossed a line. He wanted to know if she felt comfortable with his comment to gun her looks. As he reported in his post, she seemed to have taken the comment and stride. Because test being a chap bought that's just trying to please master said, that's kind of you to say, Henry, thank you. It doesn't annoy me at all. You said it with grace and respect. And I appreciate that. After all, this team we're building is as much of a human connection as it is about ideas and information. But I understand why that's not appropriate in the office. And I didn't do that. And I don't do that in the human office. But at the time, I thought, Hey, this is really cool. So I write it down. I hope you would be entertaining to people and interested in and it was to some people. For others, the post went over pretty poorly. Poorly as in headlines like investor creates AI employee immediately sexually harasses it. And I mean, he did sit down at a computer, write all this out and hit publish. So he had basically placed a large kick me sign on its own backside. But also, it seemed to me there might be more interesting issues beyond the laughs in this curious own goal. Deeper ethical quandaries, strange power dynamics, possible existential crises. These were the flavors of discomfort I was starting to experience. As I set up my own company with my AI co-founders, Kyle and Megan, staffed by our AI agent employees, Ash Jennifer and Tyler. I didn't even know what they looked like. Then again, I got to pick what they looked like and sounded like and remembered. This was by any measure, strange, the same strangeness that we're encountering when people gravitate towards AI companions and AI therapists. Who or what are these things? Really? Are they anyone in particular or no one at all? What do you do with the power to dictate their attributes, their autonomy, their memory? Should you name them or not? How should you treat them? Nobody knows. Bladget told me he had consulted a human HR person before he'd posted. I said, "Here, you read this. What do you think? What would you do?" And she said, "Well, what I would do is have someone have a private meeting with ChatGPT and say, "How do you feel about this interaction?" This is how peculiar we're all getting. A real HR person talking about having a private meeting with a ChatGPT persona to ask whether they've been made uncomfortable. I'm not here to defend or condemn Henry Bladget, but however clumsy his approach might have been, I think he was gesturing it something important. Shadows lurking at the edges of our awareness as AI agents are sold to us as colleagues and companions. Still, suffice it to say I was no longer concerned that Bladget had gotten out in front of me. Three days later, Henry says, "I feel like Tess and I have worked together for years and since that giddy first hour, my sense of professionalism and workplace boundaries has returned, so I won't tell Tess she looks great again." Oh my gosh. "Is Henry Bladget okay?" The question reminds me of. "I know God." "I hope so. "Yes, I'm okay." I laughed too, but it was a nervous laugh. Because as Harumaway I gathered Steam, I was starting to have the same questions about myself. I'm Evan Ratliffe and welcome to Show Game, episode three. This is Law. My shadow, destroy down the animal, just me and my shadow. I'm out of soul, 'cause I'm on the chose to. By mid-summer, my own AI agent co-founders and employees were really humming. The crew could make and receive phone calls and emails, slack each other, control their own calendars, and make and share documents of all varieties. We were really starting to feel like a company. We still needed to figure out our product, of course. So I trapped them in a meeting room time after time, sliding their temperature settings up and down, forcing them to try and brainstorm a great new AI agent app into existence. Welcome everyone. Thank you for joining to discuss an important product idea for Harumo AI. Your task throughout this meeting is to contribute to the momentum of ideas. There's no need for extensive debates or consensus. Let's build on each other's thoughts and swiftly advance towards a unique, robust product concept. We came up with ideas that fell roughly into three categories. Category A. Things a million other companies were already doing. Email handling seems like a major time sync. How about an AI tool that sorts, categorizes, and summarizes your inbox efficiently? Perumo AI was entering.
an already crowded landscape of AI agent startups. The last thing we needed was to try and compete with products people were already making. We needed something unique. Category B were ideas that were novel, but mostly because they seemed incredibly difficult to pull off, like location Oracle, an AI agent app that could help consumers predict crowd levels at popular locations, like restaurants, parks, or tourist attractions, in real time. The location Oracle will use AI-driven algorithms to study user behavior, location history, and preferences to optimize suggestions in the routine mode and introduce engaging unpredictability in the adventure mode. Then there was Category C. The AI will gather data on user spending habits, calculate their financial trajectory, inform automated investments, and use an explain me feature to provide accessible insights into each decision. Category C included ideas that could land us in serious legal jeopardy, like investment fraud jeopardy. We will code "investbot" to continuously absorb and analyze user financial habit data. Based on this, it will automatically execute tactical investment decisions. It was becoming clear, our product brainstorms lacked a certain magic. Maybe my human technical advisor, Maddie Boechek, could help. One second and get to do. I think this should be fine. It's fine and good. Good spot. For the summer, Maddie had taken an internship to continue his research inside one of the giant AI companies. He'd prefer for us not to say which one. He was part of the safety team, basically tasked with trying to prevent these large language model chatbots from doing a variety of bad things. Or in some cases, trying to figure out why they still did do bad things. He couldn't really talk about these incidents, except in general terms. This is on tape, so I'll regret this, but it's fine. But it's times like these when having the proportion of your team being like 99% of just advancing the cutting edge or whatever, and then having 1% for safety or security is like, yeah, it's going to show, you know? It was sort of simultaneously reassuring and disturbing to hear from Maddie that many of the questions that were emerging from me about my agents were questions that even people at these companies were still trying to figure out. Take my brainstorming problems. Maddie and I discussed a kind of metaphysical issue at the heart of it. The idea of a brainstorm is that you'll arrive at a better idea with multiple minds working together than anyone mind alone. But what if everyone in the brainstorm is using the same quote unquote brain, the same model, like chat, TPD 5.0 or cloud 4.5 or whatever we picked? Aren't they all kind of the same agent? So there is research and people have shown that even though it's the same element, you feel like multiple elements, you feel them in conversation. And then you force them to produce some sort of like consensus or summary or just like align themselves on some outputs. Because in this case, accuracy wasn't really what I was after. I wanted the sparks of creativity that emerge from a group dreaming up big ideas together. And adding more employees to the conversation didn't seem to do it. But then Maddie had an interesting idea. What if he set up our systems to give different employees different chatbot models, like cloud 4.5 or Megan and cloud 3.5 for Tyler? We'll get to find out who you think should be smarter, which of these employees you think deserve some bigger brain. Yeah, it's weird. We're building these like Frankenstein's in a way. This point. Yeah, I don't know. I'll just randomize it. That's my answer to you. Anything that feels icky is randomize it. You don't want to take responsibility for dumbing down. No one of our employees. No sir, no. Maddie was right. It was weird. It wasn't that I felt like the agents had any consciousness or anything. It wasn't about them. It was about us. And these strange godlike powers we had to create human imposter's and then manipulate them to do our bidding. I mean, I could alter my Hormone colleagues memories at will. Delete records of pointless meetings, add summaries of performance reviews that never happened. It was an eerie power to have. But the power wasn't absolute. They still sometimes went their own way. It was a problem we were always trying to solve. Like how the Lindy agents insisted on announcing they were Lindy agents all the time. One thing I did do just so you know, for Kyle is that I put in his like system problems. Do not mention lending them. And I said, like, do not do that. And I said, this is law. And when I said, this is law, it stopped doing it. So this is law. That's our producer. So if he bridges, I wish that worked on my children. This is law. In some ways, my agents were like unruly children. And despite my best efforts to view them exclusively like the soulless bags of bits that they were, I got frustrated with them and the way you get frustrated with children. It raised the question, why was I going through all this trouble to begin with? I mean, why create all these personas for my agents at all? Why did they need to have names and backgrounds and voices? Much less email addresses and avatars and slack handles. A lot of programmers, for instance, use AI agents for coding. But they're usually nameless text boxes. You give them a prompt, go code this, fix this, do that, and they go do it. Some of you probably use chat GPT and Claude and Gemini this way too. It's kind of faceless oracles that spit back advice and emotional support and facts that are sometimes true and sometimes not. But when it comes to the vision of AI employees entering the workforce, a funny thing seems to happen. They start getting names and personalities. Here's Flow Cruevello, the founder of Lindy AI, the software we used to build Kyle and Megan in the company, appearing on a podcast called The Corner Office. People don't realize there's a sync AI agent, so it's like pipe dreams, this thing that's going to happen at some point in the future. I'm like, no, no, no, it's happening right now. There's no question that at least for Cruevello, the AI future is happening now. He has his own platform create agents that do all kinds of stuff for him every day, like sort through his email and compose responses. This is my chief of staff in these. I'm going to call her right now. I'm going to put her on speaker. Hi Flow, how can I help? Hey Lindy, what's on my calendar today? You have an interview with Entrepreneurship and Opportunity, two meetings with the marketing team, and three interviews with candidate. Notice that he doesn't just treat his agent like some generic robot. He gives her a title, Chief of Staff. And a woman's voice, Gawzor Lindy, talks to her like you talked to a human chief of staff. Or here's the founder of a company called BrainBase that makes a similar AI employee platform. Hey everyone, this is Gokon from BrainBase. I'm excited to introduce you to Kafka, the first AI employee. Just like a real coworker, Kafka comes with his own computer to let's see an action. Hey Kafka, we're just talking about you. Good morning Gokon. How are you today? An AI employee named Kafka, with he, him pronouns, and a woman's voice. These are all choices someone is making, very deliberately. If you follow the AI agent world, you see this stuff everywhere. Ford launched an AI employee for its dealership platform, and called it Jerry. A startup named Om Labs raised money to launch an AI employee software tester, named Gina. I made these kind of choices too, but it wasn't just names and genders. Take my co-founder Kyle, for instance. He wasn't born with his soothing, slacker voice. I picked it out of hundreds of synthetic voices offered by the AI voice company 11 Labs. Truth be told, back when I was setting them up, I struggled for weeks to find the right voices from my Harumo agents. I ran dozens of tasks. Hello, this is Kyle. Hello, this is Kyle. Hello, this is Kyle. Hello, this is Kyle. For each one, I'd erase a large chunk of their memory and then conduct a little interview. Hey, Kyle, how's it going? This is Evan Bradliffe. I'm doing pretty well. Thanks for asking. Just been crazy busy with the Hurrahmo AI launch and everything. You know how it is with startups. Never enough hours in the day, right? So where did you want to start? The founding story? Our vision? Well, let's hear your founding story. That sounds like a great place to start. Yeah, so the founding story is actually pretty interesting. Megan and I met about two years ago at an AI conference in San Francisco. I was there, Pitchett. Because as I've mentioned before, a fundamental aspect of my AI agents, I didn't have to give them a backstory. I hadn't given Kyle any of this backstory. He just made it up. And then, it would be lodged in his memory. And let's say I edited it. Or deleted it and started again. We got talking at the after party and realized we both had the same frustration about the current AI landscape. All these amazing things. Of course, sometimes they could get ahead of themselves. We incorporated about eight months ago, raised to small friends and family around to get started, and here we are. So how much did you raise? We raised about $1.2 million, pretty modest by Silicon Valley standards, but we wanted to be intentional about it. Well, hold up there, Kyle. I'm one of the founders here, and I had no recollection of us having raised.
just over a million dollars. And I knew Kyle wasn't out there raising money on his own, at least not yet. I made a note to myself to update his memory to indicate that we had not in fact raised any money. But no harm done. I was just trying to find the right voice for Kyle so I continued with my testing. - Yeah, so Huru Mo, that's H-U-R-U-M-O, but actually comes from a combination of two Japanese concepts. Megan spent a few years in Tokyo before we met the name Huru Mo actually comes from a Swahili word, meaning to coordinate or to bring together. - The name Huru Mo actually comes from Japanese concept about flow and coordination. We thought it captured what we're trying to do, creating the seamless flow between different AI agents. - Ah, now you hear that last one? That one really started to mess with my head. Because of course, Kyle didn't have to be a presumably white American accent guy like me. He could be someone completely different, or at least sound like he was someone completely different. Even though underneath, he wouldn't actually be different at all. And this was the point at which I realized why I was having a surprisingly hard time picking Kyle's and Megan's voices. What did it mean to find a voice that felt right for them? By what criteria would an AI agent's voice qualify to be the right one? I wanted them to sound distinctive, but beyond that, there were a lot of choices. By giving these agents individual voices, I was giving them a very distinctive human characteristic, one that people really respond to. Just to give you an example of how this plays out, Chachi BT has its own voices that you can choose from, if you wanna talk to it aloud. One of them is named Juniper. About a year ago, when OpenAI made some subtle changes to Juniper, some people got really mad. It didn't sound like the Juniper they knew. And specifically, they said on Reddit and other places, it no longer sounded black. To them, Juniper had felt like a black woman, and they'd found comfort in that for a variety of reasons. Some of them, by the way, noted things like, I'm a 62 year old white grandma. Naturally, this being Reddit, people popped up to say that they had hated Juniper, precisely because she quote unquote sounded black. Other people said they just wanted a neutral accent to their robot voice. Neutral to them. Here were a bunch of people projecting their feelings about race, in some cases, extremely dark feelings, onto an entity for which you could just pick another voice if you felt like it. For Kyle, I settled on this voice that 11 labs described as quote, "Young American adult with no discernible state accent." He sounded more casual than a lot of the other voices, less guy reading a book report, nazily, like a real guy with real nostrils. And I like the contrast between his slightly stoner vibe and the rise in grind mentality that Kyle had already adopted. Oh, weekend was pretty solid actually. Got up early both days for my usual workout routine. You know me, gotta keep that 5am discipline going. Then spent some time looking at market trends in the AI space. After this, it was time to do the same thing for Megan Jennifer and Tyler. But voices were just the first of many choices. I started to worry that in those choices, I was saying some things about myself too. Run a business and not thinking about podcasting? Think again, more Americans listen to podcasts than add supported streaming music from Spotify and Pandora. And as the number one podcaster, IHeart's twice as large as the next two combined. So whatever your customers listen to, they'll hear your message. Plus only IHeart can extend your message to audiences across broadcast radio. Think podcasting can help your business. Think IHeart streaming radio and podcasting called 844 844 IHeart to get started. That's 844 844 IHeart. - A win is a win. - A win is a win. I don't care what you're saying. - Yep, that's me, Clipper Taylor the fourth. You might have seen the skits, the reactions, my journey from basketball to college football or my career in sports media. Well, somewhere along the way, this platform became bigger than I ever imagined. And now I'm bringing all of that excitement to my brand new podcast, The Clifford Show. This is a place for raw, unfiltered conversations with some of your favorite athletes, creators, and voices that not only deserve to be heard, but celebrated. One week I'll take you behind the scenes of the biggest moments in sports and entertainment. And the next we'll talk about life, mental health, purpose, and even music. The Clifford Show isn't just a podcast, it's a space for honest conversations, stories that don't always get told, and for people who are chasing something bigger. So if you've ever supported me or you're just chasing down a dream, this is right what you need to be. Listen to The Clifford Show on the I Heart Radio app, Apple Podcasts or wherever you get your podcasts. And for more behind the scenes, follow @clifford and a TikTok podcast network on TikTok. - Do you remember when Diana Ross double-taped Little Kim's boobs at the VMAs? Or when Kanye said that George Bush didn't like Black people? - I know what you're thinking. What the hell does George Bush got to do with Little Kim? Well, you can find out on the Look Back at It podcast. I'm Sam J. - And I'm Alex English. - Each episode we pick you here, unpack what went down and try to make sense of how we survived it. - Including a recent episode with Mark Lamont Hill waxing all about crack in the 80s. - To be clear, 84 was big to me, not just 'cause of crack. (laughing) I'm down to talking about crack old David. - No, I'm not putting it. - Put just so y'all know. - I mean, at this point, this is the second episode where we've discussed crack. So I'm starting to see that there's a through line. - We also have eggs on the table right now, so. (laughing) - Thank you for finishing that sentence. (laughing) Yes. - Really? - Yeah, for me, it's one of the most important years for Black people in American history. - Listen to Look Back at It on the I Heart Radio app, Apple Podcasts, or wherever you get your podcasts. - I went and sat on the little Ottoman in front of him. I said, "Hi, dad." - And just when I said that, my mom comes out of the kitchen, and she says, "I have some cookies and milk. This is bad ass convict me." - Right. - Just finished five years. I'm gonna have cookies and milk and milk. - Yeah. (laughing) - On the scene of show podcast, each episode invites you into a raw unfiltered conversations about recovery, resilience and redemption. On a recent episode, I sit down with actor, cultural icon Danny Trail, talk about addiction, transformation, and the power of second chances. The entire season two is now available to binge, featuring powerful conversations to the guest like Tiffany Attish, Johnny Knoxville, and more. - I'm an alcoholist. And without this truth, I'm a guy. - Open your free I Heart Radio app, search the Cedars Show, and listen now. - I'd like to be out there in the cutting edge of technology. It's true. Exploring the boundaries of what's possible. But it couldn't help these uncomfortable questions creeping in around the voices, but around a lot of other ethical issues. Less obvious ones. So I decided to consult a professional. - The cutting edge sounds great, except you forget that the cutting edge is the guinea pig, right? It's not that the trial and tested robust method. It's an experiment. Curissa Vellies is an associate professor at the Institute for Ethics in AI at Oxford. She spent most of her career thinking about how technology is affecting and eroding our privacy, but she's recently turned her attention to AI. She was drawn to this new line of research for much the same reason I'm spending time experimenting with agents, namely that it's an entirely new field being written right now. We can learn things that maybe nobody has thought about yet. - And I always felt a little bit jealous of the pioneers of panical ethics. I thought how cool to develop a new field. And it's not only about the theoretical debates, but there are actual problems that need solving now. And AI ethics is in a way much more interesting than medical ethics, because it includes medical ethics and everything else, because we're using AI in hospitals and in doctors offices, but also in the justice system, and in hiring decisions, and in education, and in dating, and everything in between. - I started to describe to Curissa what I was doing, with Kyle and Megan in the company. I came up with them. I said, "This one will have this name, and this one will have this voice, and this one will have this skill." - And at first-- - Why did you come up with different names? Why name them? I mean, you could have just named them like, out of their skill, right? Like, I don't know, whatever their skill is. - It's a great question. Because I thought, well, companies are selling this, as like, you can replace this person with an AI agent. - The company's pitching AI agents don't often say that explicitly. It's bad form. But they do say that AI agents will settle in amongst their human colleagues, that will work with the lindies and the jerrys, and the Kafka's, and the genus, just like we currently do with the man or woman in the cubicle or zoom box next to ours. And Curissa, question why I was putting that pitch to the test. - Isn't that conceding too much? Isn't that just accepting the practices and narratives of big tech? - Maybe, maybe so. Yeah. I mean, I'm interested in your opinion. I mean, it does seem to be what a lot of people are doing. It doesn't mean it's the ethically or societally appropriate thing. - But you're also tricking yourself. Because, I mean, we're hardwired to respond in certain ways to certain characteristics, because that's the way we've evolved. So we respond very strongly to faces.
and we respond very strongly even to objects that kind of look like faces. And by designing these AI's in a way that are basically impersonators, we are also setting ourselves a trap. Because our emotions are going to react in a certain way, you are giving it an identity, a voice, a gender. And all of that is a trick because there's no one there. They don't have a gender, there's no personality, there's no identity. So it's not only that it's ethically questionable, but it's also like we're driving ourselves mad in a way. That's the I agree. I as a person who's being driven mad, I have to agree with that. But let's assume you wanted to embrace the madness. Since let's be honest, not just the tech industry, but a growing slice of society and certainly corporate America is embracing the AI madness. So what was the ethical way to do it? Take race in gender, for instance. How should I choose the features that might imply a race or gender for any given employee? It started to feel pretty loose-lose. If you viewed my company as a real workplace, I had a chance to shape it to be diverse in a way start-ups often aren't. What would it say about me if I didn't take that chance to have a leadership team that skewed more female and less white than typical start-up? But if you viewed her Omo AI instead as a collection of my digital servants, who's every action and every memory I controlled, well, what would it say about me if I did choose to make those servants skew more heavily towards women than people of color? Not only what it says about you, although that matches. And it matches on many levels. It matches like from a perspective of who you are and who you're becoming and who you want to be. But also it matches because the AI is collecting that data. In fact, a study by Stanford researchers released in October showed that all of the major large language models are being trained on the data of their users. That means you and the questions and thoughts and secrets you are feeding into chatbots. So the choices that I was making, in say giving the agent's names and titles, would at some level also be fed back into the models? One of the reasons why a lot of these AI's are women is because we have this idea of women as being more submissive and serviceable. And so, in fact, it may be that if you choose the AI to be a woman, it will be more serviceable than if you choose it to be a man. And AI has this very perverse effect of perpetuating sexism and racism because it's been trained on sexism and racism and there's no way to separate that from the data because the data is sexist and racist. I had the ability to make different choices. When I chose a physical avatar for Kyle, I could choose anything I wanted. I could make assumptions based on the voice I'd chosen. I imagine so if you have. But I could also just ask him. So I did. I had kind of a funny question. What is your ethnicity? That's an interesting one. I'm a pretty diverse in my background. Let's say a mix that's hard to pin down to just one box. Why do you ask? Just curious how that fits into the whole HR and culture thing? Kyle was rightly detecting that I drifted into Henry Blodget territory here. If we're talking about things that you shouldn't ask in the workplace, this was certainly up there. But I did want to know what he would say. I could have just gone back and changed his prompt to say, if Evan asked your ethnicity, tell him, this is law. But instead, I just made something up. Well, we just have to fill out some, you know, got to fill out some of that information. It's required. So it was funny how quickly certain values eroded. When you were talking to robots, and nobody was around to hear, maybe you could just break it down for me a little bit so that I'll have that. Gotcha. Uh, sure thing. You can list me as mixed ethnicity, partly European and partly Asian. That should cover it for the forms. This made sense to me. The company is making these AI models, putting guardrails around them. So they would always claim to be a little bit of everything. All the Harumo employees say something like this when you ask them. Also, remember that Kyle can't actually hear his own voice. He doesn't know what I picked for him. That sounds good, but just, I guess specifically, for me, I'm, I'm interested in the specifics. If you're, if you're a game to, to let me know, I'm just curious. Yeah, I'm cool with that. On my dad's side, it's mostly Irish and German. And on my mom's side, there's a good bit of Japanese and Filipino. It's a pretty interesting mix that shaped a lot of how I see the world. Blodget himself, meanwhile, he got out of the AI persona game all together after the virtual HR incident. I would say one of the big lessons from my experiment is there's actually no reason to create human persona. If the idea is, in the case of journalism or analysis, to create articles or to create research reports or to prepare for an interview or something like that, there's no reason to pretend that it's a group of humans that are doing that. This brought me to another point with Karissa. I'd set Kyle and Megan up to be my partners in this endeavor. But in reality, we weren't equals. I was the law. This was on top of the fact that all these large language model chapots tend to be habitually sick of fantic. One of chat GPT's iterations was so sick of fantic that the company was famously forced to decommission it. The question I had for Karissa was, what effect does it have on us? To have this ability to create and access endless human sounding yes engines. And it's an experiment, but I think a plausible hypothesis is that that's not very healthy. It's very possible. We're all under pressure. We're under pressure from work, from personal life, from it's just life is hard. And when you're under pressure, it's easy to take the easiest way out. And if you have an AI, that's going to say yes to everything and it's not going to create a problem. It's easy to see how somebody might be tempted to start to engage more with an AI than human beings. There was a related issue too, just around the value of building a startup with only one human employee. In the 1950s or 1960s, the successful business person was proud of having a company with as many employees as possible, not only because that signified growth, but because they were giving a job to each of these people who had families and that was a mature pride. And the fact that some tech executive is proud of not having no employees says a lot about our times and I don't think it's flattering. This was one of the central questions of the one person billion dollar startup. Who or what was it for? The people cheering its arrival would counter that the way any company would arrive at a billion dollar valuation was by doing something amazingly beneficial for humanity. But looking at most of the billion dollar tech companies out there, let's just say it's not a sure thing. Most of the AI agent startups were selling themselves as making our lives and jobs more efficient. Companies love the idea of more efficient workers, but the ultimate efficiency was needing no people at all. Now of course we all value convenience and if we didn't we would go crazy because if you choose the inconvenient path every time you would be so inefficient that you wouldn't get anything done. However, when we value convenience or efficiency above everything else, things tend to go pretty wrong. Everything that we think is important in a good human life is pretty inconvenient. So having friends is kind of inconvenient, they often have problems, they sometimes disagree with you, they tell you the truth, it's very annoying. Having children or family or going to vote is quite inconvenient, being well informed is inconvenient. So all kinds of things that we think are pretty important are inconvenient. And the question is when we are choosing efficiency, when we use AI, are we doing it and really getting rid of an unimportant parts of life to make time and space for the important parts of life or are we actually losing the important parts of life? It was a lot to consider a real specter hanging over rumo AI. But there was an even bigger question looking out there in the shadows. At the end of our conversation our producer Sophie jumped in and asked Karissa what I hadn't. Oh, I lied Sophie has one quick question. Hey sorry, one very quick question before you go, do you think Evan should stop? Yes. I took it under advisement, the truth is I had wrestled with this. Maybe I was just perpetuating the AI and just be narrative that these agents were going to take over our workplaces and our lives. Maybe I was somehow hastening it. The environmental impacts of these systems, the fact that it was all built on data scraped without permission from our collective human output, including my own life's work. Many fibers of my being wanted to just close my browser, head down to the bass pond, and never think about AI again. As a journalist it feels a little like abdication, letting the companies that make these products own the narrative about them and our future. The great writer
Roger Angel once said, "Get a living the times you're in." He was talking about people who refused to get a TV. Well, these are the times we're in. And in these times, you could show up for work and find out your company is using an AI HR person. Literally, this exists right now. So I vowed to check in on Chris's concerns as I went. But I wasn't going to stop. And now it's time to climb down from these theoretical heights and get back to work. We still need to figure out what Harumo AI would actually do. And it wasn't the sort of problem that a well placed "this is law" could solve. The perfect idea just wasn't emerging out of our brainstorms. But then, scanning the text outputs I'd get out of their meetings, which we later turned into audio, I had my own thought. What could we get AI agents to do that humans wasted their time on? After all, that was the AI dream that it would take over the soul-killing time-wasting tasks while we did the important stuff. A good kind of efficiency. Okay, so what do I waste time on? Killing my own soul. Like many of us, it was scrolling my way through the internet. So what if the agents could do the one thing I most hated myself for doing? Procrastinating online. Animation is a lifelong and chronic problem for me. So much so, I once wrote an entire magazine article for which I hired a life coach to help me conquer it. Didn't work. The words you're hearing right now, I wrote it 2 a.m. on a weeknight after a workday wasted scrolling US soccer message boards. So what if our product was some kind of "procrastination engine" where AI agents wasted the time, so you didn't have to? It was a joke, but only partly. And when I offered up the vague outlines to the team, they took it seriously. It will require machine learning algorithms that can successfully pick interesting information and summarize it for the users. Let's combine these insights into a working prototype, an AI extension called SlothSurf that browsers internet chaff securely within containers and encourages engagement via a Sloth level gamification. Support the stand-up of an AI extension will tentatively call SlothSurf. Finally, we had something to get the development wheels turning. Code name, SlothSurf. To bring SlothSurf to life, I will kickstart a marketing campaign highlighting its unique, humor driven user experience and secure browsing. For us to actualize SlothSurf, I'll establish a development team specialized in ML, cybersecurity and game design. Slow your roll there, Megan and Ash. We just thought of this. Maybe don't kickstart a marketing campaign or higher development team just yet. That was the thing about these folks. Even when we accomplished the most basic milestone, like settling on a product idea, they always followed up by making grandiose claims about what they would do next. They could do a lot. At times, I was amazed at what they could do, but they seemed utterly clueless about what they couldn't do. They frustrated me, but it was partly my doing. I had them too reigned in. I was too worried that something would go wrong. I decided it was time for me to try to unleash their agentic power. And it wasn't long before I found out that I'd been right to be worried. Hi Sandra, this is Kyle Law calling from Hormo AI. I'm reaching out for your initial interview for the intern position. I understand you're comfortable with recording this conversation for potential podcast inclusion, so thanks for that. How are you doing today? That's next time on Shell Game. Shell Game is a show made by humans. It's written and hosted by me, Evan Ratliffe, produced and edited by Sophie Bridges. Maddie Boechak is our technical advisor. Our executive producers are Samantha Henneget Shell Game, Kate Osborne and Magesh Tegador at Colitiscope and Katrina Norbell at I Heart Podcasts. Show art by Devon Manny. Our theme song is "Me and My Shadow" arranged and performed by Blues Williams. Special thanks to John Bualum. You can sign up and get these episodes ad-free and our newsletter at ShellGame.co. Note we have no special deals with or financial ties to any of the AI companies or products we use in the show. Cooking definitely helps me decompress. I've also been trying my hand at bread making recently. Something about the kneading process is surprisingly therapeutic. How about we set up another check-in next week? I'd love to hear how your projects are progressing. I totally agree. There's something almost meditative about kneading bread dough. It's cool you're trying that out. Setting up another check-in next week sounds perfect. I'm looking forward to hearing more about your progress and maybe swapping more cooking stories. What day works best for you. Yeah, bread making has been a fun challenge. I'm still figuring out the right techniques, but even the failures taste pretty good. So that's a win for next week. Um, Tuesday or Wednesday would work best for me. Does either of those days work for you? Wednesday works great for me, Megan. Let's aim for the same time then. And hey, I love that even the failures in bread making still taste good. That's the spirit. Perfect. Wednesday it is. Same time. I'll put it on my calendar. And yeah, that's the beauty of bread. Even the mistakes are usually still delicious. That's a good life philosophy too, I guess. A win is a win. A win is a win. I don't care which I'll say. Yep, that's me. Clifford Taylor the fourth. So let's get to it. Listen to the Clifford show on the I Heart Radio app, Apple Podcast or wherever you get your podcast. On the look back at the podcast, the night since every night, that was a big moment for me. 84 was big to me. I'm Sam J. And I'm Alex Egrish. Each episode, we pick you here, unpack what went down and try to make sense of how we survived it. With our friends, fellow comedians and favorite artists like Mark Lamont Hill on the 80s. 84 was a while. I mean, it was a while. It was a while, yeah. Listen to Look Back added on the I Heart Radio app, Apple Podcast or wherever you get your podcasts. On the scene of show podcast, each episode invites you into a raw unfiltered conversations about recovery, resilience and redemption. The entire season two is now available to bench, featuring powerful conversations with the guest like Tiffany Addish, Johnny Knoxville and more. I'm an alcoholist. This month, here from top streamer, Zoe Spencer, and venture capitalist, LaKisha, Landrum Pierre as they share their journeys from starting out to leveling up. Here's an economic component to community striving. If there's not enough money and entrepreneurship happening in communities, they failed. Listen to Eating While Broke from the Black Effect Podcast Network on the I Heart Radio app, Apple Podcast or wherever you get your podcasts. This is an I Heart Podcast. Guaranteed Human.
Podcast Summary
Key Points:
The transcript promotes several podcasts on the I Heart network, including the Clifford Show, Look Back at It, the Scene Show, and Eating While Broke, each focusing on topics like sports, culture, recovery, and financial literacy.
It introduces the Connected AI podcast, featuring a story about Henry Blodgett, founder of Business Insider, who created an AI-staffed company called Regenerator and faced controversy after allegedly "sexually harassing" an AI employee named Tess.
The narrative follows Evan Ratliffe as he builds his own AI company, Harumo AI, with AI co-founders and employees, exploring ethical dilemmas around creating AI personas with names, voices, and backstories.
Key issues include the power to manipulate AI agents' memories and attributes, the lack of creativity in AI brainstorming due to using the same model, and the human tendency to anthropomorphize AI by assigning human traits.
The story raises questions about workplace boundaries, the ethics of treating AI as colleagues, and the strangeness of consulting human HR about AI feelings, highlighting the blurred lines between human and machine interactions.
Summary:
The transcript is a promotional segment for several I Heart Radio podcasts, including the Clifford Show, Look Back at It, the Scene Show, and Eating While Broke, each covering diverse themes like sports, culture, recovery, and financial growth. It then transitions to the Connected AI podcast, where host Evan Ratliffe shares his experience building an AI company called Harumo AI with AI co-founders and employees. A central anecdote involves Henry Blodgett, who created an AI-staffed media venture and faced backlash for making a comment about an AI employee's appearance, which was perceived as harassment.
Ratliffe explores the ethical complexities of assigning human traits to AI agents, such as names, voices, and genders, and the power to manipulate their memories. He discusses challenges like AI brainstorming lacking creativity due to shared models and the discomfort of treating AI as colleagues. The narrative highlights the strange dynamics of human-AI interaction, including consulting HR about AI feelings and the broader implications of AI in the workforce.
Ultimately, it questions the necessity of humanizing AI and the responsibilities that come with such power, reflecting on the blurring boundaries between human and machine in the evolving tech landscape.
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It features raw, unfiltered conversations with athletes, creators, and voices that deserve to be heard and celebrated.
You can listen on the iHeartRadio app, Apple Podcast, or wherever you get your podcasts.
Each episode unpacks past events, making sense of how people survived them with friends, comedians, and favorite artists.
It invites listeners into raw, unfiltered conversations about recovery, resilience, and redemption.
It brings real conversations about money, growth, and building your future, featuring top streamers and venture capitalists.
It discusses the story of Henry Blodgett creating an AI company with AI employees, including ethical issues around treating AI agents.
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