Elliot Pence, the founder of Tofino Capital, discussed his background and experiences in international industries and market expansion during the podcast. Elliot shared insights on market expansion for multinational firms, highlighting the importance of being humble and adaptable in frontier markets due to different regulatory environments and contexts. He also discussed successful and failed market expansion examples, emphasizing the need for iterative learning and adaptability.
Furthermore, Elliot explained the thesis behind Tofino Capital, focusing on demographic growth and digital infrastructure in frontier markets. He shared examples of companies they have invested in, such as Cutstruck, a Nigerian construction marketplace, and Atmo, a weather prediction service. Elliot emphasized the importance of investing in people-centric ventures in frontier markets and discussed the potential for Western nations, like the US, to participate effectively by leveraging capital markets and building local investment vehicles. The conversation also touched on the need to develop capital markets in target countries and explore sub-national investment opportunities for sustainable growth in frontier markets.
Transcription
6945 Words, 39970 Characters
Hello, and thank you for joining me on the Frontier Markets podcast.
I'm your host, Krishan Kupjand, and my guest today is Elliot Pence.
Three quick facts about Elliot.
Elliot's the founder of a fund called Tofino Capital that invests in Frontier Markets.
Two, Elliot was previously the head of international and rural industries, a company I deeply
admire that is building the next generation of defense technologies in America.
And three, he spent a lot of time engaging in market expansion and international market
exposures elsewhere as well.
So Elliot, I think I've shared a bit of a summary of some of the high-level things you've worked
on.
I'd love to hear the story from yourself in terms of the timeline, the lessons you learned
from these experiences, and how it leads to you engaging in the thesis that you are with
Tofino Capital today.
Sure.
Well, great to chat, Krish.
Yeah, so I grew up in Canada to a South African mother and American father in a place called
Victoria, BC, which is kind of a beautiful British outpost on the west coast on Vancouver
Island.
Did my undergrad there, and then started working on the continent in Africa in 2004 as part
of a Canadian government sponsored program with a group called the African Virtual University.
So this was sort of the precursor to Coursera, a MOOC, I think we call it, a massive open
online course.
So that was really my first exposure to what kind of was going on in frontier markets and
how technology could play a role there.
I then did my graduate work here in the States at Yale and then moved down to DC, worked
for a consulting firm that was helping U.S. multinationals invest on the continent called
the Whitaker Group, was there for a few years and then worked for another consulting firm
called the Clardy Associates, started their Africa practice, worked with companies like
Walmart and Cargill and Archer Daniel Midland, Google, so got kind of wide exposure to multinational
interest in emerging and frontier markets.
Left that in 2018 to go to Andrewle, which was a client of McClarty's, was there for
four years, started their international focus and then last year left Andrewle and joined
a company called Cambium and started fundraising for Tofino Capital and we stood that up with
my co-founder sort of mid to late last year.
So that's me.
Fantastic.
Would you be able to walk us through the way in which market expansion happens for these
multinational firms and how they think about it?
Yeah, sometimes it happens, well, I guess the top line answer is it happens a bunch
of different ways and sometimes the firm is like fundamentally focused on growth markets
like China and India and other times they're not and we were primarily working with those
that didn't really have a sense of what was happening internationally.
So in many ways, it was sort of their first look at different regulatory environments that
were outside of, call it North America and Europe.
And so I think they would do so cautiously, folks that were moving into Africa would either
do it organically or inorganically sort of acquiring companies, testing the waters for
a few years, transferring some staff so that they could get some embedded knowledge about
operating environment and then allocating more capital off balance sheet to expand once
they've kind of got a thesis about where they're going.
At other times, it was a board member that grew up in a country, international place and
said we really ought to be kind of in this market that's growing at 78%.
Why aren't we there?
And other times, it was sort of an enterprising regional lead that had a friend in South Africa
or Turkey or what have you.
So I'm not sure if there's a sort of specific way that multinationals expand.
But towards the end of the 90s, there was a real push from at least US multinationals
expanding into places like Latin America and South Asia.
And that's really where McLarty got its start.
Mac McLarty was President Clinton's first chief of staff.
He then went to become his sort of special ambassador to Latin America and so had a ton
of connectivity on the continent.
They linked up with Henry Kissinger.
It was Kissinger McLarty for about a decade.
So obviously, Henry Kissinger brings sort of whole another weight in global politics
and strategy.
So I joined 2013 to help build out the Africa practice.
And in that time, what have you learned about the main levers for success in effective market
expansion into these front-toon emerging markets?
Yeah.
No, it's a great question.
And this is a bad answer.
But I think that the main thing that I've learned is you've got to be humble.
These are markets that don't operate the same way that the West does.
It's, in many ways, sort of 30, 40 years behind.
So the regulatory environment looks different.
The context looks different.
The capacities are different.
The technologies may not have been as diffuse in these markets.
It's not to say that they're sort of not interesting commercially.
They certainly are.
It's just to say that if you come into it with a specific model or mindset of how things
are going to happen, you're probably going to fail.
So you really have to be open to thinking about reorganizing your business in these
markets and being humble about the business model that you've built in the West and its
applicability to the market that you're expanding into.
OK.
Final question on market expansion.
Would you be able to share a case study or story of, one, a successful market expansion
and two, perhaps a failed one that kind of illustrates a lack of humidity or certain struggles that
may be embedded in this?
Yeah.
Well, almost all successful market expansions are preceded by failed market expansions.
It's hard to pick out one, but we worked with Walmart in Africa.
They acquired a company called Massmart.
I wouldn't call that a failure because it certainly wasn't.
But it didn't kind of achieve the expectations that I think Walmart had or had assumed the
continent was going to give them.
They tried to expand up into Nigeria and did and kind of had some back and forth with regulators
and misinterpreted some of the commercial potential.
But they've since kind of recalibrated and are kind of leveraging their know-how in a
much better way, working with the knowledge that they acquired Flipkart in India.
So presumably, there's some knowledge of operating knowledge that they've kind of embedded into
their African operations, working with local operators across the continent, not just Massmart,
which is kind of primarily a SATIC-based entity, and dedicating staff that had real power and
kind of real influence back home in Arkansas.
And so, I'm not sure I'd call it a failure.
I think it was sort of not what they had wanted, but they certainly kind of come back and renewed
their interest on the continent in a different way.
I mean, how to do it well again, like, it's a hard question because most companies that
have done it well have failed first, learned, and then integrated lessons from that.
I don't know if there's been kind of a one and done play for at least Africa that I know
of.
I appreciate that.
It reminds me very much of one of Jeff Bezos' shareholder letters.
He talks about expectations management in particular.
He talks about how long does the average person think it takes to learn how to do a headstand,
and you think maybe two weeks, maybe six weeks, no, it's like six months if you're at the
median, and most people are at the average or median, and most people quit at the two-month
period because they're like, "Well, screw this.
It's just a headstand.
Why is this taking so long?
Why is something wrong with me?"
But I appreciate that you shared that, oh, no, it's even for exceptionally operationally
competent firms like Walmart.
It takes multiple iterations to go there, and if one has the calibration you use that word
or patience, you can eventually unlock these new paths, which I think is fantastic.
Yeah, absolutely.
Moving on, could you share the thesis behind Tofino Capital?
Yeah, sure.
My co-founder and I, Aubrey Ruby, had been watching and really operating in frontier
markets for two decades, and we saw kind of a number of trends, but two in particular
that were exciting, and we felt like we're kind of almost laws of physics, so demographic
growth on the continent, and then digital infrastructure.
You'd see, if you looked at kind of Latin America or South Asia, you would see two trends
where startups started to take off the smartphone penetration rate and then the cost of data.
Once those things were diffuse enough within the population, you saw like New Bank or Grab
or GoTo or whatever pick up around 2011, 2012, and we kind of felt like something similar
was happening in Africa and other frontier markets, where data was starting to come down,
Africa still got higher data rates than most of the world, and certainly smartphone penetration
rates, but so those two things were major kind of influences.
The other thing that we saw was just the complete lack of risk financing, so venture capital.
India, Brazil, China all had per capita venture capital rates of sort of 20, 30, 40, 50 dollars
per person, and in the markets that we were looking at like Egypt, Nigeria, or Bangladesh,
it was sort of less than two or three dollars, and so we just kind of felt like the entry
price here was inevitably going to be much more attractive than other saturated markets,
and then there's other things, there's stagnant growth in internet businesses in the West.
There's some interesting things happening in health and energy and manufacturing that
was sort of decentralizing operations like off-grid energy, solar power.
During COVID, there was a conversation about what does MRI and A mean for places that have
pretty dramatic health challenges, obviously Africa sits there, and then manufacturing,
you've got interesting things happening, and kind of biomanufacturing, additive manufacturing,
kind of more localized context rich sorts of industrial development.
Those were the sort of main themes that we were looking at.
Fantastic.
In terms of over that kind of your 20-year plus experience of looking at these markets,
as you've developed your taste and your thesis when it comes to the types of companies that
are illustrative of either A, what Tafino finds interesting, or B, what you kind of
Percy find interesting within these markets, would you be able to share one or two of those
companies and maybe the stories behind them?
Yeah, for sure.
I think the headline point here is that most of the companies we're investing in, we're
investing in from a kind of people-specific or people-centric lens, and so we're looking
at the sectors obviously, I mean that matters, but I would say a lot of what drives our investment
is because of people.
I think this is where a lot of venture funds go wrong is that they think that the way to
invest in new markets is the way they invest in the markets that they've been investing,
which is sectors or trends or et cetera, and then you kind of just kind of find the team.
In Africa, the business is going to change multiple times, and the people that are able
to pivot constantly are really kind of critical.
That having been said, I think there are interesting macro trends, like the ones that we were talking
about earlier.
One company that we invested in a few months ago called Cutstruck is a Nigerian construction
marketplace, so it's basically organizing all of the needs that a general contractor
might have for a specific build.
This is an industry that's kind of dominated by one or two players and then thousands of
smaller players, and that's largely because the one or two players kind of manage the
information landscape because it's non-transparent, so like the price of cement or the price of
rebar or what have you.
The trend that they're really focused on is this kind of macro, Africa needs 100 billion
per year to fill the infra gap.
What got us really interested in this company was a study by Yale Prof that looked at urbanization
trends in Africa and estimated that per every 2.6 people that move into cities, of which
there will be several hundred million over the next decade, so this is a near-term trend.
For every 2.6 people, a single building is built.
You can imagine the macro tailwinds for an industry where you've got 500 million people
moving into urban areas and call it 30 cities over the next 10 years and 200 million buildings
being built.
Usually this is a play for Chinese or Turkish construction firms, but they've kind of been
pulling back.
Obviously Turkey had that disaster, but China is BRI and also they've kind of been pulling
back from large construction, and they're really focused on large construction.
A lot of these buildings would be kind of smaller household dwellings and small business
dwellings, and so there's an opportunity there for kind of SME contractors that we really
liked.
Another company that we really liked, and I guess this also kind of reveals a bit more
about our thesis, is that we do think that frontier markets are where you can get the
greatest return for your dollar, but that doesn't necessarily mean that they have to
be from those countries.
So Atmo is a weather prediction service started by I think a Canadian and a French guy that
are now based in Berkeley, and their basic thesis is that we have done weather prediction
the same way for the last 60 years, it's called the classical method, and that's really not
offered us a lot.
I mean, I can't think of a profession where you can go on TV and say there's a 50% chance
of something happening, and people coming back and being like, great, that was super informative.
So obviously weather and weather disasters play a major part in frontier markets, lack
of infrastructure, lack of planning, but five of Africa's top 30 deadliest weather disasters
has happened in the last 18 months, and so this is a trend that is continuing.
And so what these guys have done is they've built essentially a platform that integrates
local data and historical data from the markets into their prediction system, and that's able
to give you longer term what they call medium range weather prediction forecasts.
And that allows governments, it allows militaries, it allows companies to plan better with more
time.
Most of the way countries get their weather data is from, you know, they've got local
kind of base stations where they're getting some information, but they're also just licensing
it from NOAA from the US, and sometimes that can be an exorbitant cost.
So they're really bringing the cost curve down for understanding weather systems.
They're looking at some work in East Africa now.
They've got some US contracts as well.
So that's, I think, a super interesting and exciting company that we just invested in
a couple of months ago.
Fantastic.
A few follow-ups on that.
So one is I previously worked at this think tank called the Charter City Institute that's
very much dedicated towards this trend of urbanization that you cite and the potential
unlocking of A, new consumer bundles, but B, new forms of productivity as people agglomerate
away from, you know, fairly sparsely located villages, and you move to these urban centers
where, say, you have an industrial zone, manufacturing zone, mining, et cetera, mapping those opportunities
is an incredibly interesting thing there.
One thing that I wanted to ask about later on, but I think now is a good time to ask
instead, is you mentioned the Turkish contractors and you mentioned Belt and Road.
It strikes me that the US equivalent for kind of participating in these markets is not as
pronounced despite the size of USAID or despite the IMF, et cetera.
What are your thoughts on how the US and how Western nations, say the G7, can kind of more
effectively participate within these markets?
There is this quote that comes to mind, which is every single time the British go to Africa,
they give the people a lecture, every single time China goes to Africa, they build a hospital,
and it strikes you that, you know, building goodwill through enhancing productivity and
through kind of, you know, having the skills transfer programs matters a lot, but I'm just
curious.
What are your thoughts on that landscape?
Yeah.
There is a Chinese entrepreneur named Helen Hai that talks about how Americans are very
cautious when they explore new regions, and it's totally inconsistent with kind of the
American psyche, and I think she's totally right.
I mean, the country was founded on this sort of frontier mentality, and I think at least
as it concerns business and frontier, we've been unusually cautious.
I think one of the things that the US really has as a competitive advantage against countries
like China, because I don't think the US can really compete on a kind of just, you know,
allocated dollars or, you know, they're not going to start building bridges and stadiums
and palaces and stuff like that, but where it really does have a competitive advantage
is in its capital markets.
That's usually how the US expresses its power is the ability to invest, to leverage its
pension funds, its institutional investors.
And I think the challenge is in a lot of the markets that we're investing in, those capital
markets are super thin.
They are overcapitalized in some level, as in they don't necessarily, the companies that
are listed don't necessarily need to be listed, they're sort of forced to list.
And if you're a growing company that's 10 to 20, 30 million revenue, you're going to
list in New York or London.
And so I think as the US starts to reconsider its role from a kind of international expansion
and basis, they should really focus on how can we build capital markets so that we can
influence corporate expansion through our pension investors, our institutional investors.
Because really, we have spent a ton of time trying to convince Americans and investing
in places like Africa or Egypt or whatever in Pakistan, Indonesia is not risky.
And it's just not true.
I mean, it is risky and people should be aware of those risks.
What we have done little time doing is giving people that have already kind of come to terms
with that risk a vehicle to take risk.
And we just don't have that.
And that's what capital markets provide.
Yeah.
Do you have any thoughts on what the potential shape of such a vehicle may be?
I know there's been a lot of talk on stuff like blended finance.
I know there's a lot of potential in terms of lower cost securitization through tokenization,
et cetera.
There are ideas that are floated in white papers by the IMF and their kind of ilk.
And it strikes me that the manifestation of that in the marketplace, though, is not as
pronounced as one would hope for it to be.
What are your thoughts on how one may navigate that idea, Maze, if that was ace?
Well, it starts with building the capital markets in the countries in which the US wants
to invest.
And that's really a conversation with whatever version of the SEC exists in the countries
and saying, look, here's what we think would transform local or international investment
into your local companies.
I think another thing that was floated several years ago was the ability to invest sub-nationally.
So we have municipal bonds in the US.
We can invest in a city.
We can invest in a project, et cetera.
Those get rated, people, sell side by side folks can discuss what makes sense and where
they want to allocate risk.
There's no such thing in most markets across Africa, partially because the ratings agencies
don't see enough flow going into those places.
And so if it's not rated, people aren't going to invest.
What you see is just national bonds and those kind of ebb and flow and whatnot.
But if you could make vehicles that give you specific exposure to specific trends, I think
that would open up a lot more risk financing for folks in front of your markets.
Incredible.
You're totally right.
There isn't any kind of specific vehicle, apart from maybe investing in a publicly listed
retail thing that can allow you to say, oh, I want exposure to Lagos States or I want
exposure to kind of administrative apparatus.
One of the striking things in terms of internal capital market developments is in China, because
they had so many different types of special economic zones, they all had varying effectiveness,
growth rates, et cetera.
Many of them were structured on these triple P contracts where the private developers were
given essentially the capacity to tax within that region.
And the more lax those were, the more growth they were able to incubate because they had
ownership over the future growth as well.
One can imagine, what if there's a way for public investors to kind of get exposure to
that or pageant, et cetera.
Very interesting stuff.
In terms of the companies that you described before, what does the kind of growth dynamics
look like for these frontier markets, companies in contrast to their developed market peers?
Because I feel like you have good exposure to that side.
So what do the economics look like, what does the constraints look like?
Yeah, I think the thing that you have to understand first is you're just dealing with a very different
operating environment.
So most consumers are offline right now on the continent, the sort of bottom billion.
Yeah, they have smartphones and yeah, they might have data coming to those smartphones.
But if you're building a business that is exclusively online, because that's how you built it everywhere
else, you're going to fail.
And I think the core challenge for a lot of companies is to say, how do we kind of start
offline but over time shepherd people online.
And getting that mix of like offline, offline business model is not intuitive, it's not
easy especially for a high growth tech company that's looking to expand.
So there's a ton of product iterations, there's a lot of like unique cohort management, there's
assessments of consumer behavior, there's a ton of pivoting.
So I think the front end of these expansion efforts often look pretty slow.
But once you've got the model locked in, you've got kind of the agent network, you've got
the regulators where you want them, it can look like hockey stick.
But you really have to get through those first few years of volatility and doubt and so forth.
Because you're kind of both teaching the market, learning the market yourself, and growing
the market.
Usually, you want to just be doing and then finally you're selling into the market.
You really just want to be doing one of those things, selling into the market.
When you have to do four of them, that's kind of sand in the gears.
So again, it takes longer than you would expect, I guess.
Interesting.
Zooming out of it, what do you think are some underrated themes or even problems that haven't
really been solved within some of the sub markets that you've been looking at that, again, just
people aren't paying as much attention to as say certain types of fintech-based these
are more popular?
Yeah.
Well, I mean, I guess from my time at Andrewle, just realizing the cost curve of functional
defense and security, that's going down very quickly.
And I think to the favor of militaries that have limited budgets, so you've seen a ton
of emerging market multinationals looking at Ukraine and looking at, before that, Nagorno-Karabakh
wars and saying, "Well, drones are fairly easy.
You can build a drone for $500, $600 that could be effective."
So I think defense tech and security tech is an interesting theme.
It's hard in these markets because it's such a government conversation and it's so kind
of mysterious and cloak and dagger, but I do think that there is some truly transformational
companies that are coming out of Turkey, India, certainly Israel, obviously, in defense tech.
But it's a theme that I don't think a lot of people think about and one that I'm particularly
interested and excited about, Ditto Space in these places with the cost of sending something
to space going down exponentially.
I think there's a lot of interesting opportunity to revisit how services, some services are
provided on the continent and in frontier markets.
Fantastic.
One anecdote that I will share with you, which is related to those two themes right at the
intersection, is a friend of mine is building a company that, and I may have shared this
with you before, it essentially has these balloons that go into space and that have applied machine
learning to the visual model of what's going on as it looks down below.
And as a result, you just have incredibly high fidelity capacity to track what's coming
in and out of an area.
And if you're looking at certain areas in, say, for example, Nigeria, massive landmass,
certain pockets of these various states have certain problems when it comes to terrorism,
etc., the ability to have this one macro map of the ins and outs of certain areas from
a security perspective is transformative.
And so they actually sell, in this case, to middle-sized governments in Europe, but they
were also going to contract with a few countries in Africa.
And I think that's an example of, as you mentioned, that lowering cost curve or defense.
As a more macro observation, I would say, I think of Kagame and Rwanda, where there's
this acknowledgement after such a brutally chaotic, non-Leviathanesque kind of genocide
that took place there, they realized, okay, security is number one to having a foundation
to build up a civilization and a society and an economy.
Without that, you are nothing.
The cost is too high.
You just have chaos.
You don't have the capacity to do things.
Mozambique is a good example where they had struggles with liquefied natural gas and the
kind of rebels that kind of came up.
And so this is a very exciting theme, I think, a morally very important one as well, despite
some other people may seeing it differently.
Yeah, I agree.
So the follow-up there is, what do you think an overrated theme is within these markets?
Well, I think any kind of copy and paste model from Silicon Valley into these markets, it's
just hard to do.
I think Last Mile is super hard.
Unit economics on Last Mile are difficult.
Managing staff that size is difficult.
Obviously, a lot of the, part of the crypto craze, I think, has kind of fallen by the
wayside.
I think there's still promise in things like stablecoins, and you'll certainly hear that
in venture communities across frontier markets.
But like NFTs and stuff like that, I don't think they hold a ton of immediate promise
maybe in the future.
And then any businesses that's fully online and kind of doesn't recognize the fact that
offline is kind of how you get folks online.
Very interesting.
You mentioned Silicon Valley.
What are your thoughts on strengthening the relationship between Silicon -- so for example,
you mentioned before, strengthening the relationship metaphorically with New York in some sense
and frontier markets because you're thinking about the financing, right?
Then there's the development and maybe structural adjustment side, which comes from DC, more
policy side.
Then there's the vanguard of technology, which is Silicon Valley, and its interactions
with frontier markets.
What are your thoughts on that interplay of these different cultures perhaps trying to
interact with these markets, and what does it mean to strengthen that in the longer term?
Yeah, I mean, the reality is they each have very different but very specific interests.
So New York obviously has an interest in expanding capital markets and looking at trying to find
out essentially alpha and arbitrage across capital markets.
The Valley has a specific interest in user growth, and a continent like that, Africa
offers some interesting, attractive user growth potential as does LATAM.
And then in DC, it's much more -- for frontier markets, it's a little bit -- it's more diluted
the interest.
I think we're entering a kind of era of great power politics, and frontier markets may not
be getting the kind of attention that somebody who invests in them might want to see.
I also tend to think that some of the institutions in DC, like the World Bank or IMF are frequently
fighting the last battle, so they're approaching the opportunities with tools that might have
been relevant 20 years ago.
And this happens with the military, I think it happens with those institutions.
But I think that they think that they're being innovative, you know, and when you're sitting
in downtown DC and looking at regression models and data that might have been provided six
years ago, you're by definition not connected to what's happening.
So we'll see what the new president and World Bank, Ajay Banga, has to do about that.
But those sort of ways of being are pretty persistent.
Interesting.
How do you approach fund construction and setting up nodes for deal flow across these
frontier markets?
Yeah, so we have a very specific fund, like portfolio approach here.
So we're kind of early in, early out, and then very late in, and then late out, sort
of a barbells approach.
So what do we mean by that?
We really think the opportunity is, can we source the deal, can we source the opportunity,
can we get a good valuation, and can we get the right people around the table to get us
out, not at series C or series D, but at series A. So one example of that is we just made
the first investment in a Somaliland company, a healthy RP.
That's a huge company, comparatively speaking, with a very limited valuation.
They were being courted by the largest multinationals in Somalia, the Hubsheel and the other Telco.
And maybe we exit to them in the next year or two here.
So that's kind of one example on that side, and then on the late in, late out, what we're
really talking about there is, how do we get into companies like a Flutter Wave or a Chipper
or a Andela that are series D plus have plans to IPO, and we get kind of a bump on the IPO.
We bring a slightly differentiated kind of capital, so we're obviously not going to get
in because we have a quantum of capital that exceeds others, but we do know regulators.
We do understand the political dynamics of large companies in these markets, and so we
could be valuable.
So that's the thesis, we'll see if it plays out.
Could you share more on the value-add component of the fund?
I know you guys previously ran a expert network type thing, I think.
So in 2014, we started an expert network called the Africa Expert Network.
That failed, but we pivoted into a PR company called Insider PR.
And really, it was through the PR company that we got the idea to start investing.
We saw these phenomenal entrepreneurs that just weren't getting noticed, and we kind
of realized that that is itself value.
And when you're at a PR company and when you're working for these customers, you get
a very good sense of how they operate and how they handle stress and challenges.
And so it gave us this sort of free diligence, like subsidized diligence platform.
And we still get deals out of Insider PR, so that has 10 people.
We had expanded it into Latin America and Middle East.
We've since pulled back from those markets and focused exclusively on Africa.
But the value-add there is we understand media, we understand PR, and we also understand kind
of how regulators think about media and PR.
So that's the value-add.
Fantastic.
Could you share more on the Somali ERP company in terms of what is the backstory behind how
it's founded?
Where does that fit within the kind of healthcare system of the country?
Yeah, for sure.
I mean, the founding story is fascinating.
So it's this Somaliland kid.
It's a founding team of three.
So just as kind of background, Somaliland, it's the top end of what was Somalia.
It's been functionally independent for the better part of 40 years now.
Tech system reasonably well governed, obviously has had this challenge of being attached to
Somalia and so hasn't been able to get kind of financing, has been sort of bolted on to
all the challenges that Somalia has had.
But there's also a fairly sizable diaspora.
So it makes what you would think is a low-income country kind of look more like a middle-income
country because of the diaspora.
In fact, one of the largest companies across Africa and maybe the most interesting, successful
company, a company called Dahabshil, got its start in the region kind of providing remittance
flows.
And so he was on a kind of vacation back home, I think I'm remembering this correctly, had
a incident where he needed to go into the clinic.
The clinic had records going back 30, 40 years so that the ERP system was all written in books.
And so what he essentially did was to say, "Look, let me take a picture of each of those
input logs and I'll just digitize it and give it to you on your phone so that you don't
have to like flip pages to find out when my last visit was to this clinic or to see kind
of what the condition of my parents was and to assess my current condition based on that."
So it was kind of that idea of how do you set up a back-end ERP system so they're now
operating in 30 different clinics and hospitals.
They also do medical tourism so they facilitate surgery to India, they've got kind of a service
that provides kind of end-to-end for that if you've got a deeper challenge or a surgery
need.
So it's a very interesting platform that you would never really hear about because that
entrepreneur was just going about his business digitizing and transforming the healthcare
system in Somaliland.
Brilliant.
All right.
Cool.
Final two questions, one is what other strategies do you think may work for funds that you mentioned
for example the barbell strategy that you guys approach.
What are some other strategies that may kind of work with a fund that has a different type
of scale or a different type of mandate that maybe doesn't exist right now in the market
but you think someone else of the right type should approach?
Yeah.
Well, I'll maybe start by saying what I think is the most challenging fund structure which
is these kind of series A, series B growth funds right now.
Part of the reason why and I didn't kind of mention this when I was talking about our
barbell strategy is we do that partially because it gets us better valuations but also because
it avoids this currency challenge.
So when you're very young startup, you're not being valued on P&L or EBITDA or whatever,
you're just being valued on traction.
Likewise, when you're a much bigger company, you've kind of figured out your unit economics
so you also don't need to necessarily worry as much about currency.
When you're in the middle, you're really trying to figure that out and you're trying to tell
a narrative if you're the company that you're going to figure out your unit economics or
your unit economics are great or don't worry about currency because we've got this hedge
or that hedge or what have you.
But it's not a clear story.
So I think the biggest challenge with investors is understanding the currency risk and how
to get around the currency risk.
Most of the successful businesses over the last 150 years on the continent have been
either kind of USD backed or commodity backed plays.
And so currency risk has rarely been an issue.
But this new breed of company that is doing kind of consumer plays are going to need to
figure out how do we deal with that problem, you see it with Jumia now.
Jumia in some ways has been a great company and in other ways has been a disaster from
a public perspective.
And I think a lot of that comes down to managing unit economics and making sure you're not
paying more per dollar to get the new consumer in.
So fun strategies, I think there's look, it's dramatically under invested frontier markets
are by definition dramatically under invested.
I think just being a fun period is a good thing, even if you're in that middle space.
I think we've got the best strategy.
I think as capital markets get developed more, there's probably a role for a kind of public
play in some of these places.
And then obviously like, you know, and I think this is a very interesting model is the is
the vultures folks that are kind of identifying the companies that are just like Ponzi schemes
or lies.
This was a case and is a company called Tingo a couple months ago that was essentially revealed
to be a total lie by Hindenburg.
So like short selling companies that you know, we just don't make sense.
It's also kind of an interesting opportunity.
I think that a lot of people don't really look at that well.
Awesome.
Final question is any recommended resources or just a course to action for our listeners?
Recommended resources.
Look, I do a lot of quote unquote research on Twitter, on, you know, WhatsApp groups
that I'm a part of and Telegram groups.
So you know, to the extent that's possible for viewers getting kind of monitoring those
more and getting involved in them and being active in those sorts of forums, I think the
better beyond that, it's kind of a lifestyle thing.
You just kind of have to be in it.
Fantastic.
I actually just realized there's one final question here, which is, I know you've been
doing some work thinking about the application of AI and LLMS to markets.
Would love if you could share some of the insights from that.
Yeah, look, we think that there is a low key, very interesting opportunity with LLMS on the
continent, largely because, and this is not kind of a unique thesis, but we don't think
it will be a replacement.
So I think that the canonical thinking is, oh, you know, low cost labor will be pushed
out because AI will replace them.
That might happen 20, 30 years down the road.
But for the next 10 years, at least for the fund life that I'm running, I think what you'll
see is sort of extreme augmentation of human capabilities and capacity.
And where this is relevant for Africa and other frontier markets is specifically in
junior coders.
So Ndela is one of the largest startups on the continent.
They train coders, but they usually get them to kind of junior mid-level.
And anybody that's worked at a software startup knows that the sort of allure of the 10x coder
or the senior developer really adds tremendous value to business operations and potential.
And so where I see this playing a role is Africa's got 700,000 junior coders if they
can develop kind of tools to make these junior coders mid or senior level developers.
And that's already happening.
I mean, you got the GitHub co-pilot, you've just got ChatGPT that can do it itself.
You've got other things.
There's a startup called Talstack that's very interesting that's trying to build this.
Then you've got kind of like almost a leapfrog effect in the developer community, which I
think is very exciting.
So I think that's where LLMs hit first.
Who knows where they go kind of after that.
And to be honest, I'm not too, too worried about the idea that frontier markets are going
to be passed over by LLMs, you see kind of less expensive, smaller models being developed
every day.
So I'm not super worried about the GPU effect and the cost of running LLMs either.
Got it.
All right, awesome.
Elias, thank you so much for making the time for this interview.
It's been fantastic.
Likewise, Chris.
Great to meet you and look forward to hearing it.
Podcast Summary
Key Points:
Elliot Pence is the founder of Tofino Capital, investing in Frontier Markets.
Elliot has a background in international industries and market expansion.
The discussion covers market expansion strategies for multinational firms and challenges in frontier markets.
Summary:
Elliot Pence, the founder of Tofino Capital, discussed his background and experiences in international industries and market expansion during the podcast. Elliot shared insights on market expansion for multinational firms, highlighting the importance of being humble and adaptable in frontier markets due to different regulatory environments and contexts. He also discussed successful and failed market expansion examples, emphasizing the need for iterative learning and adaptability.
Furthermore, Elliot explained the thesis behind Tofino Capital, focusing on demographic growth and digital infrastructure in frontier markets. He shared examples of companies they have invested in, such as Cutstruck, a Nigerian construction marketplace, and Atmo, a weather prediction service. Elliot emphasized the importance of investing in people-centric ventures in frontier markets and discussed the potential for Western nations, like the US, to participate effectively by leveraging capital markets and building local investment vehicles. The conversation also touched on the need to develop capital markets in target countries and explore sub-national investment opportunities for sustainable growth in frontier markets.
FAQs
Elliot is the founder of Tofino Capital, invests in Frontier Markets, and has experience in international industries.
Elliot did his undergrad in Canada, worked in Africa and then at Yale in the US. He worked for consulting firms like Whitaker Group and Clardy Associates before joining Andrewle and later Cambium.
Multinational firms may enter frontier markets organically or through acquisitions, test the waters, transfer staff for local knowledge, and gradually allocate more capital once they understand the market.
Success in frontier markets requires humility, flexibility, and a willingness to adapt to the unique regulatory environments, contexts, and technological landscapes of these markets.
An example of a successful market expansion is Walmart in Africa, which recalibrated its approach. A less successful expansion was Massmart, where misunderstandings and regulatory challenges were faced.
Tofino Capital focuses on demographic growth and digital infrastructure trends in frontier markets, aiming to address the lack of risk financing in these markets and leverage opportunities in sectors like health, energy, and manufacturing.
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