CLIENT CARE Is Your TRUE ROI!! | Bourbon of Proof vs. Andy Seavers
32m 59s
The transcription is from an episode of “Urban Approof,” hosted by Bob Simon, featuring Andy Siebers, founder and CEO of Case Status. The core message is that lawyers must truly care for their clients, not just advertise it, as client focus has measurable ROI. Andy shares his journey from being in a punk rock band in Hershey, Pennsylvania, touring in a van, to studying at Belmont in Nashville, and eventually moving to Charleston to start Case Status. Case Status automates client updates, acting like a “Domino’s Pizza Tracker” for legal cases, using AI to improve communication—the number one complaint in legal malpractice. The show includes sponsors: EvenUp, which automates mundane tasks; Attorney’s Share, for referral tracking; Justice HQ, a legal community app; and Coastal Research, for insurance limit investigations. The episode also features the Brown Water Society, with a rare 144-proof rye whiskey made from a revived local rye strain, shared during the Charleston live event. Andy’s company now has 75 employees and attends 90 conferences yearly, reflecting growth from a solo vision. The conversation highlights the importance of client-centric products in the legal industry, blending personal stories of music, entrepreneurship, and community events.
We want to help lawyers better care for their clients truly. And I think it's the secret that lawyers say they care. It's the big thing they put on their website. It sounds really good, but if a lot of lawyers actually look at themselves, it's the last thing they invest in. Because to them, they don't see a big ROI in caring for clients. But we don't have a business. We don't have a law firm. We don't have anything without the clients specifically. We put all of our focus there. And what we've been able to prove is that it has real ROI. I mean, it's just quantifiably better. [MUSIC PLAYING] Hey, this is Bob Simon, the host of Urban Approof. This tour we couldn't do without our sponsors. Even up, Justice HQ, Attorney's Share, Move Docks, Coastal Research, Trio, Libra, Legal X, Law Pods, Strategy, and of course, law firm rides providing transportation for clients and lawyers nationwide. Even up is an artificial intelligence platform that automates a lot of the mundane tasks that lawyers and law firm staff do from demand letters to running playbooks, to opening up claims, or in police reports, and doing those so you can spend more quality time with your clients in the courtroom or in their living room. We also have Attorney's Share. Attorney's Share is a product to be able to have lawyers find more cases in their wheelhouse to help clients without having to have the market spend that's out there and also tracking all of your referrals in one place. It integrates with all the major. Case management platforms, and it allows lawyers to really better serve their clients. And also refer out clients and other jurisdictions and practice areas and be able to monetize all of that good wheel that they blame. Other sponsors, Justice HQ, Justice HQ, is a mobile app bringing together all the community in the legal field from vendors to staff to paroligos. They have own masterminds. They have our podcasts are on there, other lawyers podcasts are on there, on demand education, every event in the industry, and you have direct access to the best of the best. And of course, Coastal Research, Coastal Research helps all of us injury lawyers find out the insurance limits to investigation. That's on the other side. Whether you know it or not, they're not required to in many states to tell you how much insurance is for the person that Catastrophe harmed your clients. But Coastal Research is able to do it very quickly. And efficiently for you, they have an actual technology platform that's so easy to use and pushes the data back and forth. We only let people sponsor the show if we use their products and believe in them. Welcome to this episode of Urban Approof, where we interview those who are in both successful at law and life. And today we are live from Charleston, at Uptown Social, guys are going to round applause for Charleston. [APPLAUSE] And we have one of Charleston's finest, one of the legal tech pioneers who has a local office here in Charleston. We have Andy Siebers, what's up, brother? It's not, man. Good to be here. Oh, look, he's got the-- he knows how to put the mic on his chin. Look at that. Oh, yeah. Which is-- I'm going to take a nap right here. Yeah, that's-- And of course, our amazing sweetheart of a co-host, Mara Fiori. Thank you, Bob. That's choir. Thank you, thank you. We were looking for you earlier, but he was at the Nike store, because apparently he's going to the Ryder Cup tomorrow. He made a last minute decision. Yes. Well, I'm already pretty much-- already out near New York, so I figure, fuck, I'm going. Yeah, you're going to be close enough to be there. Not near New York, I mean, it's still like a two-hour plane ride or something. Yeah, but I mean, close enough. Geography's not his strong point. No. So we're here at Uptown Social, and where's Casey? Casey? Can we start something off with-- yeah, she's coming on. We have something to start off with. Can we start off with the poor here? I talked to her. Her name is Spacey Casey. She goes by. No, no one calls her that. Ask her. Yeah, so Andy-- you don't know this, but Andy has a huge office. They even have a basketball court. Really? They're office. Man, that'd be fun. Yeah, another software company's paid for it, and we get to use all of her-- Where's Casey? Oh, there we go. Thank you, Casey. She's the bartender here at Uptown Social. And we fought-- I mean-- is this real with-- This is-- I've had it before, yeah. This is the screw ball, peanut butter whiskey. Screw ball, peanut butter whiskey. Now, do you get a lot of people that order this? Casey, do a lot of people order this? I do. Hey, I have a peanut allergy. Uh-oh. I mean, you got to probably-- You got to go home. No, I don't. All right, gentlemen. There are not real peanuts. So Andy's here-- Andy, just drink it out of here. You don't want to desecrate the glass of peanut butter. You don't want to sip this. It's not a super-- Oh, cheers. He already's shooting it. I mean, that's good, man. Yeah, but it's like 20 proof and it's peanut butter. It's good. I mean, I thought about the peanut butter allergy thing. I doubt there's any peanuts in it. No, no. All right, now we're going to get into the real stuff. Where's Will? Let's do Will first. So Will from Burbin and Bubbles are Burbin Stewart with us last night just showed up again. And this guy brought something special. All right. All right, guys. So I've got a Sanzarac 18. It is part of the antique collection from Buffalo Trace. It only comes out one month of the year. So super hard to come by. Sanzarac is the parent company of Buffalo Trace. They're originally out of New Orleans. Hi, Ryan Mashville. There's always a Ryan when it's a Sanzarac. So it's going to be a little bit more burn for you than you're typically used to. Lower proof for you, though. This one's coming at 90 proof. So we're not looking at a huge amount of alcohol content burn. It's going to be a rye burn as you get from this. It's a tell people if you like something, melt your face off. Sanzarac is the way to go. Beautiful. I want to do this for-- I mean, this is-- you know one of those bottles that it's hard to find that come by, the Sanzarac 18. So if you see it on the shelf, Sanzarac-- it's usually pretty good. The Sanzarac rye, that's their base one. But this is like their unicorn. This is the highest one that Sanzarac does, right? I don't think I've had this one. Yeah, I don't think this is the one that's going to burn the most. No, no. I know which one's going to burn the most. Cheers, guys. All right, so they're real poor, Sanzarac. Cheers. Oh, damn, it's smooth. A lot better than peanut butter. So Andy-- Andy's a founder and CEO of a company called Case Status. And what Case Status does. Look, this beautiful. That's a great logo. What did you say about the logo the other day, Maro? It's cool. It's like a briefcase. Yeah, but he likes the hat. So you brought him a hat? Yeah, just some hats. Yeah, these are expensive hats. He gives away good swag. Bob was one of the pioneers on that. Bob's always given away really high-end swag. And I'm glad that you do. But a lot of the companies I go to these conferences that give away really shitty stuff. It's like, why would I just throw it in the garbage? Your hats, I keep them. I wear them. I like off with these hats. They're good. Oh, yeah. I was in Arizona and put one of the branded bills hats on. I thought, oh, yeah, we're going to-- That's Case Status. Yeah, for sure. Yeah, and it would even ups ones here. They give up the high-end yetis. And they put opposing councils tears. And everybody-- I see them all over the place. Yeah. Those are like $40 cups, man. Yeah. But why don't skimp on them, man? People use these. So Andy's CEO of founder of that company. And-- but it wasn't always like that, right, dude. I mean, we go back to Sazza Rik 18 when Andy Severs was 18. He was a punk rock band. Yeah. Garage band. Yeah, started there, for sure. Yeah, it was in a pop punk band that based in Hershey, Pennsylvania. And we just-- we did it for fun. I was just talking to my friend over there. It was in a hardcore band in Pittsburgh. So we were in a similar scene. And-- Rogers in Pittsburgh? Yeah. We're going to talk about this. What years were you in Hershey? I'm going to grow up there. I went to Nashville in 2010, so it was before that. So 2008, 2009. But we got signed when I was a senior in high school, pushed college back a little and did a couple years of touring. So I was joked that the lawyers were the only ones that ever got paid. So that's why I ended up in Nashville to try and be an entertainment lawyer. But didn't end up going that route. So Hershey-- so I grew up in Pittsburgh. Hershey's where we played all of the state championships. Oh, yeah. I think people have random stories about Hershey. It's one of those most well-known small towns in the US. And my dad as a picture-- back when he was the captain of the basketball team, they won the state championships when he was there. It was in Hershey P.A. He still has that clip. I mean, this was mid-70s. The shorts that went up very far. But Hershey, man, that's pretty cool. Yeah. My first job was at Hershey Park when I was 14. He worked in games. That's not something you want to do. That's an amusement park, right? Yeah, it's an amusement park. Like Bush Gardens or Six Flags. But none of the parents want to pay for the games. And they're all rigged. We'd sit there throwing a softball backspin into a milk jug that seemed really easy. And then they'd go drop 200 bucks and not win. But it's wild, dude, because like-- you have a ginormous legal tech company. But you started out in a freaking punk band. It's signed, tore for two years. Where did you-- were you just in Nashville? Did you go around? No. Did we tour around? Yeah, yeah. So when we got that deal, we did a four-song EP. There is a music video out there. We don't typically tell people. We've got a fight. We've got a party. We've got a party. What was the name of the band? Oh, so you're going to have to find that yourself. Oh. [MUSIC - "WARNING THE STUDIO"] Oh, we got to leave that stuff. And so we did a circuit, really in New York, Illinois, Texas, and Florida, and everywhere in between. So we never got west of that Illinois Texas line. But yeah, I've slept in a lot of Walmart parking lots in our 15-passenger van. And yeah, it was quite the experience as an 18-year-old. Because we have law firm rise been driving around in our tour bus here in the show. It reminded me of it. It's so much fun. Yeah, that's way nicer than ours. Our 15-passenger van was some Chevy. The compressor went out one tour and no air condition. It was-- we're in-- We just took a trip from Atlanta to Savannah and the air did not work. Yeah, I should tell you. I went up to 98 degrees. We were sweating as we were in a real true hot box. Yeah, we were in Oklahoma one time. And with the sweat in the snowstorm, so it was bad for me. Yeah, I bet. Yeah, we were in Oklahoma. There was a heat wave. And we had to sleep in the Walmart parking lot because the place we were going to stay bailed. And so it's like 105 degrees. And we woke up, and just the windows were just wet. Just like not what you want. But it was-- Yeah.
memorable time. - Bro, so then you moved to Nashville. And then how did you get to Charles? - So I wanted to be an entertainment lawyer, so I thought, oh, I'll get a Belmont, and they've got a good music business and pre-law track. And so that was fun, and I had a startup in college, and then kind of was interested in the tech thing. I clerked to the couple law firms in college. - Do you go to law school? - No, so I was in Vanderbilt Law, but I had one night class to finish at Belmont, because I transferred in, so I had to push law school back a year. And I thought, okay, well, I'll go work full time, and no law firm would hire me. They're like, ah, you don't have a degree. I'm like, but it's one night class, and I, you know, you don't have a degree. So I went to work for a tech company called TechnologyAdvice.com. Similar to Captara or software advice that you're familiar and worked there for about a year and realized, man, I think my track might be off. I think I'm supposed to be an entrepreneur full time. So I quit that the week we were closing on our house, our first house in Nashville, to be an entrepreneur full time, whatever that means. And a couple of years in, we had some friends, moved to Charleston, a friend that started a church in this area and was like, hey, you guys should come, and I said, well, at the heck is Charleston, I know, I'm not moving, and we came to visit, rain the whole time, and we thought, this place is pretty awesome, and ended up here less than a year later. - Man, are you still involved with the same church here? - Yeah, still, it's awesome. - And my wife leads the music team at the church, so I play a lot just because of that. So she schedules me, so I play guitar, and I'm seeing in the play drums now, I just thought that would be fun to pick up. So like in our church, they rotate, like they have the drummer bass guitar, or a band guitar singer, and then every week, but they change, it's pretty cool. - Oh yeah. - So that's like, they all do different stuff. I was wanting to be a bass guitar, so I was thinking that was so cool. - Yeah, you could look like a bassist, just to see if you could-- - You'd probably have it up real high, like-- - Exactly, yeah, yeah, that's what I really do. But I don't think I could do the drums. - Yeah, that's been a fun challenge. - So, Maro, do you know any lawyers that were in a famous band? - Do you know the famous band? - Yeah, I know Matt Wibbly. - Yes. - Matt Wibbly was a keyboard player in some 41. - Oh, yeah. - This cousin is Derek Wibbly, the lead singer of-- - Oh, okay, God. - Who was Mary Dabra Levine. - Oh, I don't know that. - Yeah, he was a skater boy. - He stuck you later, boy. - Yeah, well that's what she likes, right? - We just skater boy? - Oh yeah, yeah. - And he was anything else-- - So another guy back here was a skater boy. One of her guests later-- - Oh yeah, there we go. That was never any good at skateboarding, but snowboarding, that was our thing in the Northeast. And what's his name? - Wibbly claims that he really couldn't even play the keyboard that well, but his cousin was like, yeah, we're gonna form a band, you can play. He's like, well, I really can't play that well. And he ended up in fucking some 41, touring the world. - Yeah, you don't have to be that good to play punk music. It's four chords, and you jump around the lot, and the 14-year-old just got crazy. - Nobody to do, like, when he went into the loss, he's super smart, like, top of his class. - He's a great, great, great trial lawyer now. But he showed up for loss, and he was like, long hair, no sleeves straight off of like a rock tour. - That's awesome. - He was like, first or second as class, or something crazy. - Yeah, no, he was a great lawyer. - Yeah, we never got that far. We played with a bunch of great bands, but when we were on tour, the lead singer had a mental breakdown and quit the band in the middle of one of the tours, and then our transmission died that night. It was a really bad night for us, but that way. - You guys, K-Status is on tour. We were talking earlier. You guys were doing 90 conferences this year. - Oh yeah. - 90? - Yeah. - I just saw his guys in Spokane two weeks ago at the Washington Association for Justice Conference. - Yeah, if you don't see us there, it's pretty surprising, but we have a pretty large sales team now, so I try and pick and choose where I go. - Yes, but when you started, I mean, it was just you and a vision, and now how many employees you guys got now? - About 75. So what does K-Status do? 'Cause I'm not familiar with, I mean, I wear their hats, but you're the biggest supporter. We have you everywhere on the website. - I think you actually do use them. - Yeah, I use them. - I'll talk to your COO. - Okay, yeah. - They automate keeping your clients updated on what's going on in their case, so you can even set like protocols, reminders. So this is what a deposition is. You can record a video, it keeps them constantly engaged, so that the number one complaint for lawyers, for malpractice, or reports of the bar is, no communication with a lawyer. - It'd be crazy for any middle-large business and not a software to support clients, but that's been the norm for the legal space. And so it's designed in the unique way that lawyers care for clients. And we started, we were called at the Domino's Pizza Tracker for your legal case, but now we do a lot with AI, and we call client intelligence, we launched this week, and it's really, how do we unlock the knowledge that we have about clients to provide the best service and care for them the best way? - Yeah, that's about the new frontier is just the clients, clients, centric products. Where's Jason from the Brown Water Society? All right, we're gonna come, so we know the Brown Water Society 'cause Andy Severs told me about it a year ago, and I was like, what the heck, what is that? He's in the society here with Jason, and Jason was on the show last night in Charleston, and we had some amazing shit last night. - Yeah, but get ready for this. Is this the one that we had last night? - Oh Lord. - Oh wait. - This one is a special one. - No, no, no, no. So I cracked the bottle open at 10 o'clock at the hotel last night. He had, no, so last night we're at the hotel, and they come over and say, hey, you can't crack that open here. And he's like, no, it's T, and he starts, he starts just chugging the bottle. - 'Cause I was trying to like, we're cool, just like T. - And when he talks about it, you'll understand why that's a bad idea. (laughing) - So the proof is 144. - Oh, 72% alcohol. - This is higher than the one we had yet. This now is the new highest proof we've ever had. - Yeah, this is definitely the highest proof bottle so far. - And it probably will be for the rest of your whole time here. This one is as old as the Brown Water Society itself. So some of the founders actually cut the rye. They made the mash, they did the distillation with the local distillery. The barrel moved around a lot. There was a period of time when we thought it was gone. And then it just randomly popped up because they did an inventory of their barrels and said, hey, we have this barrel. We want you to get it out of here. - And so we dumped it in December or January and then bottled it and we just released it Tuesday. - Yeah, I left our conference on Tuesday to go. - You're right to our conference. - Yeah, to the event, to get a bunch of bottles to come right back to have. - Yeah, and have a bunch of bottles to give to whoever wants one. - Oh, beautiful, thank you. - I have like five bottles to give away. - Thank you, thank you. - Yeah, no one will remember this event. - Yes. - So this one is 100% Rens of Brute CY. It's a rye that is local to South and North Carolina. It's one of the revival series. So it was one of ones that was almost extinct and brought back from almost extinction. But this is a very unique rye and I just don't know how else to explain it, but to just let you taste it. And it definitely does not taste as much heat as it has. So. - It doesn't drink one for that. - It does not drink one for the four. Just don't smell it. - Yeah. - It'll burn your eyebrows off. - Yeah, to street lawyers and street justice and keeping our clients updated on all. - Cheers to that. - Yeah, man. - Oh, that's so good. - That's my kind of whiskey right now. - Yeah, the brown water system. - Oh yeah. The Brown Water Society has a number of restaurant tours in Charleston, people that work at some of the best restaurants. And because of that group, we have a number of different distillers that'll come to town and do private tastings. I think he's got a bottle of forbidden, which is the. - Shh. - Oh, sorry. - Now I'll tell you what I'm gonna buy. - You did have that yesterday, it was good. - Oh yeah. - So last night, when we were supposed to go to the steakhouse and I saw Andy randomly, and he mentioned he had a bottle of this 144 proof and I was like, "What did you say?" So that's, we abducted Andy to get in the bus. The tour bus went back to his hotel. (laughing) I did chug a little bit and it was delivered. - He did. And then he doesn't remember it, which naturally. - I mean, I had 30 whiskeys before that. - Yeah, yeah, no judgment there at all. - No man, but like. - Did it go dry? - The brown waters, so it's weird, because now we do this talk show, people reach out all the time. So somebody DM me this morning and it's like, "Hey, I saw the show." And he's like, "Would you be interested in like tasting a Louis XIV?" And I was like, "Yeah, it would be." And then somebody else DMed and she said that her. She's a bankruptcy lawyer and somebody's going through a bankruptcy proceeding and they have like some rare whiskey collection. And for some reason I thought of you, would you be interested in like, "Yep, I probably would." But this is like that kind of stuff, man. - Absolutely. - Oh. - Wow. - Big by the estate and by their bourbon. - Yeah, but you probably could get a huge discount if they're just doing it. - Yeah, of course. - Well, you're a lawyer, so you could get a huge discount. - Yeah, I don't know, man. - And a write off, 'cause it's. - There you go. - You know, Marwanneik and Al write off everything we drink. - Oh yeah, that sounds great. - Yeah, well, it's one of the perks. - Yeah, so what is your plan now? Do you have 75 employees at Case Status? I know you have a lot of new technology and you're thinking about things, a lot more unique than other folks, right? Some people, it just started, "Oh, it just keeps clients updated." They can maybe get reviews here and there, but that's not what it's about. Like what is the mission statement of Case Status? - Yeah, I mean, we want to help lawyers better care for their clients truly. It sounds really good. But if a lot of lawyers actually look at themselves, it's the last thing they invest in. Because to them, they don't see a big ROI in caring for clients, but we don't have a business, we don't have a law firm, we don't have anything without the clients specifically. And so we put all of our focus there. One of our firms that was here in town, they have a data scientist on staff, 8% higher settlements in a pre-lit case when they're on Case Status versus not. 65 day faster resolution.
71 that promoter score versus you know 30s. I mean, it's just quantifiably better It's also the biggest ROI is your current past clients because they refer you business and I mean right Marlick Some of my biggest things in our class. I've been practicing a long time and I get most of my business from my old clients not gonna would but I know lots and lawyers Find what I would Some would someplace but I know lots of lawyers practicing law for a long time that don't get any repeat business because they don't treat their clients well They don't communicate with them. They don't make the clients a priority and that's how you lose all that repeat business and their friends and their family and in my office If you don't keep our clients happy you're out. You're not working for me. Yeah, that's my priority Yeah, I mean what we found with the ABS firms is they can raise hundreds of millions of dollars But without local reputation. It's really really expensive and so firms misunderstand how their poor reputation in the market has impact And I mean we always joke it's like online banking like when online banking first came out It's like okay access money online now if your bank said hey We're gonna give you the best experience but we're gonna call you every week to let you know how much money you've had You have like that that doesn't I don't care about that at all I should on my time be able to know what's going on at any time when you think it's about you and your availability You've completely missed the mark and so case status first meets their minimum the minimum by letting them control their access to justice and you have all the Intermations with all the major plans. Yeah, we completely built build into their own process And so we've we've spent seven and a half years You know advocating for this and believe me when we started this nobody cared about legal tech nobody cared about the client You guys were the OGs in the space now there's a few other Competitors because I saw they started because of that yeah, and I was like well, it's I remember the one group was talking to me and they were like Do you want to invest in our company or do you know so you're doing with case status does like? Yeah, but okay, so what's different? We're new but that's not different So yeah, man, it's funny being the OGs were only seven years in I mean you got like a Cleo like you guys are on Cleo right you They've been going for what almost 20 years now They're really the OGs in a lot of ways, but yeah, they were the first cloud-based case management software I mean that's it's just crazy that that seven years in we we feel like we're really at a special time I mean as so like I just saw every time somebody starts a new referral network marketplace. I'm like Proof of concept right, but you don't you want competitors in your space? Yeah, because I want everybody everybody know any of you hear this especially lawyers We all think that it's our turf we stand on our turf or we're own our own tech companies Why is having competition good for you? It's it's way too expensive for us to try to Educate a complete market on why case status matters why clients matter we it's you know It's Uber Uber had what's called a virality coefficient where they could never have raised enough money to get enough drivers and enough riders They and they raise like billions of dollars and they have to for every person you sign up There has to be belief and and the willingness to share and competition Multiplies that and so for us if we're the only ones trying to solve this problem the reality is maybe it's not a real problem Now over the last seven years we've actually seen maybe two dozen competitors the reality is it's just a really really hard problem So I really actually like this the competitors because they've been able to solve what many haven't which to me shows a lot of Scrappiness and tenacity and as long as we remain first they can keep going so I you know I think we're having a great time and the fact that everybody is talking about legal tech especially around AI I get super pumped about that because you're not first tomorrow cannot first. We know first your lens. That's right Ricky Bobby. Yeah, shake and bang shake and bang Do it does it does the brown water society have like a secret handshake? I couldn't tell you if we did Here's what I hear's what here's what it is Yeah, that's what it is I knew it. We're in Honorary members But is it is brown water society just Charleston? Where you guys are? I believe so I think it's just Charleston I've never I've never met anyone who is outside. It's invite only which is not as special as you think But it is a really great group of people who you know because of this this kind of center of gravity We get a lot of really interesting parties looking at Charleston and bringing whiskey here You also have humidity tumultuous weather. We had a lot of high wires at what it's called. Yeah I mean their stuff was awesome. Yeah, they got some good stuff. They're apparently right here Yeah, so Charleston. You know, I've never been here Walking around the streets for the last couple days seems to be like a Place where a lot of people come to hang out and have fun. Good. That's like a like a Las Vegas type of vibe by get here Yeah, it's a little bit like that now. We're deep downtown You know, this is King Street. We're near the French quarter This is a very touristy part of Charleston and a lot of tourism drives the city, but Charleston's a little bit like Nashville There are pockets all over the city that have a little bit for everybody So I live 15 minutes up the road in a neighborhood called Park Circle That was really up and coming eight years ago and now they're over 40 restaurants and it's a golf cart neighborhood But we don't get tourism there and so I love it So we spend a lot of time there and less time down here But it just depends what you're interested in. I mean you go to the beach and you do whatever On the show and we're in one of the middle episodes went out I saw one of my friends from LA that they then he went to Arizona He just moved to Charleston. He's like I just moved here three weeks ago. I was like what that's crazy He's like the original man one of the original members of just H2 and we're walking down the street last night and I saw Yonnie Boran with his wife who's pregnant. I was like, what are you doing here? He's like, what are you doing here man? He's like, this is my town Just random like it was just walking down the street, but it's such a cool. I was last year 24 years ago and this This didn't exist. This was like a dead area town Nothing was here. It's funny because I was just talking to somebody yesterday about this Charleston has this way of Connecting you could you know you could be anywhere in town But you might run into someone you know and it's it's a really weird thing But we were at the the Emeline where we're having our conference and a guy walks in and I had pitched to their venture fund a year ago Up in New York I thought he was here for the conference and he's like no I'm here for one day and coincidentally walked in when you just happened to be in the lobby It's like how did this happen? It's just a weird thing that happens in Charleston all the time. I don't know what it is Yeah, so Andy at the end of the end of every episode as we get there By the way, how do people find you like they just Andy and K status like how do they find we will come to you? I like yeah K status calm It's pretty easy. I mean yeah, but being the OG you get you get a great domain and a lot of that By the I'm gonna bid on that right negative bid ad we're doing this soap effed up. Yeah, so what's your your podcast? You're coming out with ethical ish. What is it called? Yeah, so we've just finished our first season of what we call ethical ish It's about it's debates and conversations with lawyers about topics. They think are ethical ish Cool. All right, so at the end of the episode we always ask you what's your bourbon approved now you could pick a Poor we had on the show or what is Andy severs like go to Like you're a one if you had something you could drink every day. What would it be? Oh, man? So I'm truly a Scotch guy and Yeah, I know I'm not in here. Yeah, I mean, you know, I like an abrador single malt. It's an easy drinker It's something that you can get everywhere. It's a called abrador. It's a single malt, but a mictor's rye That's my you know, I'm at a I've got a we've got a 60 it's it's called paticken whiskey It's up in park circle 60 foot bourbon bar and in a mictor's rye is just a classic if I'm not trying to Pay attention to what they have they you know, it's usually there I like mictors - mictors good. We actually poured our own bottle at mictors. Remember this was a year's out of the barrel Yeah, we went to the distillery and we filled our own bottle from the bear. I still have it. Do you open yours? No, I have not opened mine. I still have myself. All right. I'll be at your house in the next couple days If you ever come to my house, we will open that bottle. Oh, that sounds fantastic and it's They engraved it like we poured it straight. Yeah, we have photos and video. This was long time ago That's awesome. Yeah, we're it's pretty cool. So Andy severs. Hey guys. Let's give a round of applause to Andy Yeah, it's awesome. Hey, thanks for having me And I I mean first of all I love that this human being came on the show and he took off his jacket because he really is really nice jackets And before the episode we were talking about who does your tattoos, right? Mara. Who does your tattoos? Actually a guy that's He's a cartoonist at Disney at animation studios in LA and He's a tattoo artist as well. So he comes to my house and He you know, he doesn't leave. He can but it's more it's easier if you're at your house You could do eight hours session at your house, man. That sounds awesome. Yeah, we have I've break through tattoo Tony Gachi And he's he's the man. He did this guitar kind of the nod to the band days. That's awesome Yeah, he's he's what but what was your favorite instrument? What is your like thing that you like to do? Truly. I'm an electric guitar player So Bob, I mean, you know this one surprised you but my guy names Tony He said he's been tattooing for 30 years He said I'm the only person who ever fell asleep while getting tattooed Shock. Yeah, he said I've never seen anyone Sleep and I used to sleep all the time when he tattooed me. He'd have to wake me up because I'd be like slumped over I mean it didn't doesn't really bother me that much. Yeah, there's actually something a little therapeutic about it So we were taught the last time I got a tattoo was at the Dordek Trial College because Nick Rowley brought his guy from Iowa So the last one I had is right here at a at a at a trial lawyer conference. We did this in 45 minutes. Oh nice Oh, yeah, my last this one done in an hour pretty wild. Yeah, crazy We have friends that they'll hire a tattoo artist for parties. They're like hey, if you get like a little thing Yeah, well, they're like throwing 50 bucks, but then they have everyone has
tattoos that they regret from this party. I said, that's how I want to be remembered. - Yeah. - You should do a case status tattoo party, give people drunk, and let's put it on here. - Oh, that sounds good, Bob. That's where you want it, right here. A tear drop, it's good. - Oh, thank you. - If you did a tear drop case status, I mean, I wouldn't get the briefcase. - There you go. - Before we end this episode, Roger, come here. I gotta ask you a question. - So Roger's the sound guy. - Let me introduce Roger. Roger is our silent sound guy, but Roger doesn't talk much. - So, I am so glad I called out Roger. - No, because I want to know now. So Roger being in a band in Pittsburgh, I need to know the-- - Roger doesn't say anything ever. - No. - Yes, sorry. I wanted to be very silent. I mean, I want to know-- - Did you know what I was from Pittsburgh? - I didn't, we talked about it once, but I know he was in a band in Pittsburgh, so I want to know-- - Bob, have you ever talked to this guy before? - He doesn't talk back. - I can't tell you that. - He knows better. - No, but I want to know, what type of music did you do, what instrument did you play, and where were you at? When you did these things? - I played guitar. I was playing hardcore music, so not being, like, hum, like, cool? - Like, cool? - Well, what music? - No, just beat down. It was like the easiest music to play. It's just bar chords and strumming, and then just like-- - Lots of screaming. - Going fucking wild. Yeah, a lot of screaming. - But where did you play when you were there? You made the venues? What? - Do you remember the venues that you did at the time? - The Alter Bar, oh fuck. (laughing) 'Cause we were telling this story last night of, I don't know if it was on the show or after, have you ever been on, it was on the show. On the stage at a concert, we got up on Weezer one time, when Weezer was a garage band in Pittsburgh, and it was them super drag and like, three other people. It's for some reason, I envision you playing at a venue like that, where it's like, maybe a hundred people, the venue fits, and-- - Oh, a hundred if we're lucky. - Yeah. - Like, I played so many dive bars and like, VFW halls and just basement shows. - Well, that's awesome, man. - You guys, you gotta get the band back together, Andy. - Oh, I don't know, but, yes, my staff, if you give me a microphone, I might end up singing. - So, a lot of you grow every year, they give a guitar that's signed by all the performers, so I have one coming in. It's last year we had Kulio, Son, Nick Carter, we had Enfo, and it's sitting there, I look at it every day. And I don't play the guitar, Leys and gentlemen, I have no fucking clue. - Leys are like, start with G, I'm like, my fingers are jubby, I don't know what to do. - Hey, Bob, if you're asking me to sign that guitar, you can't afford me. - Thank you, no, you can't afford me. - All right, Leys and gentlemen, thank you for being on this episode of "Reverving Andy Seabirds" "Well Played." (upbeat music) (upbeat music)
Podcast Summary
Key Points:
The speaker emphasizes that lawyers should genuinely care for clients, not just claim to, and that client-centric focus yields real ROI.
Case Status is a legal tech platform that automates client updates and communication, addressing the top complaint of poor lawyer-client communication.
The speaker’s background includes being in a punk rock band, touring, and later pivoting to tech and entrepreneurship, founding Case Status in Charleston.
The episode features sponsors like EvenUp, Justice HQ, Attorney’s Share, and Coastal Research, which support lawyers’ efficiency and client service.
The Brown Water Society is highlighted with a high-proof rye whiskey (144 proof) made from a revived local rye strain, shared during the event.
Summary:
The transcription is from an episode of “Urban Approof,” hosted by Bob Simon, featuring Andy Siebers, founder and CEO of Case Status. The core message is that lawyers must truly care for their clients, not just advertise it, as client focus has measurable ROI. Andy shares his journey from being in a punk rock band in Hershey, Pennsylvania, touring in a van, to studying at Belmont in Nashville, and eventually moving to Charleston to start Case Status.
Case Status automates client updates, acting like a “Domino’s Pizza Tracker” for legal cases, using AI to improve communication—the number one complaint in legal malpractice. The show includes sponsors: EvenUp, which automates mundane tasks; Attorney’s Share, for referral tracking; Justice HQ, a legal community app; and Coastal Research, for insurance limit investigations. The episode also features the Brown Water Society, with a rare 144-proof rye whiskey made from a revived local rye strain, shared during the Charleston live event.
Andy’s company now has 75 employees and attends 90 conferences yearly, reflecting growth from a solo vision. The conversation highlights the importance of client-centric products in the legal industry, blending personal stories of music, entrepreneurship, and community events.
FAQs
Case Status automates keeping clients updated on their case progress, using protocols, reminders, and AI to improve lawyer-client communication, addressing the top complaint of no communication with a lawyer.
He was in a pop punk band that toured for two years after being signed in high school, then studied at Belmont to become an entertainment lawyer, but shifted to entrepreneurship after working at a tech company.
Lawyers claim to care about clients but often don't invest in it because they see no big ROI; however, the speaker argues that without clients, there is no business, and focusing on care has proven quantifiable ROI.
It's a group in Charleston involving restaurant tours and private tastings with distillers, known for creating unique high-proof rye whiskeys, like a 144-proof bottle from a revived rye grain.
Sponsors include Even Up (AI platform for legal tasks), Attorney's Share (referral tracking), Justice HQ (legal community app), Coastal Research (insurance limit investigation), and Law Firm Rides (transportation for clients and lawyers).
After living in Nashville, friends who started a church in Charleston invited him; despite rain during his visit, he liked the area and moved there less than a year later.
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