Ask George - Going Beyond the Clinical: Using AI in Practice Management

(upbeat music) Welcome back to another episode of the shared practices podcast. Getting the episode started today, but that does not mean Richard is not here. So Richard is joining me today as the co-host for the episode of Ask George, where we're going to be talking about AI. And I think that this is, I would say probably one of the most world-changing technologies in our lifetime. And I think that if you think it's not going to affect the dental industry, you probably have another thing coming. So Richard, welcome to the show and excited to dive in. - This is, I'm really excited 'cause you told me before this call that you had like a bunch of thoughts on this. And I was like, okay, we've got a lot to dive into. But it like, the recent evidence to me of how much AI has integrated into my life on the new iPhones, I know you're still, you're not an iPhone guy still, right? - No, no, no. - Yeah, there's like an extra like dumb button. They like added a new button and you can choose what that button does. I've switched it now to being the audio version of chat GPT. So rather than like Siri or anything like that, this shortcut goes straight into the conversational chat GPT, which in the last month got an update. It sounds uncannily human. It will like laugh. It'll say, my kids, the first few times that I did it, they were like, who are you talking to dad? Like that, are you on a call? They were really confused at who this other human was on the phone. And the fluency that we have in AI as a business owner is just such an accelerator. And I'm really excited on your side of things. I think we could get into like personal use of AI. We could get into personal productivity, but practice management in particular, and how do we incorporate this into a dental office? I'm really excited for your perspective. - Yeah, so I think the first thing I'll say is it's uncanny how people are beginning to essentially use AI in relationship, right? So like you have people who use AI to feel less lonely, or you'll have people who are using AI as a companion, right? So it's like there's this whole element of AI that is I think really, it's really taking the amount of use cases and things that people are doing with it, continue to grow and get more creative. And it's extremely capable. And so if somebody is like, let's just start from the basics. What these learning language modules are, which is like chat GPT, Claude, Grock, all of the other ones, they're all, they're essentially supercomputers that have a PhD level of expertise over just about everything. So if you think about like, if I ask it a question, it's like, if your question is about biology, for example, and human physiology, then it will respond with the capability of a PhD in that field. So like, you got to know like, that's the level. And it's very like, I use the term industry standard, but you kind of got to know that you're also getting quite mainstream feedback from it. So it's like, if you ask it a question, it's gonna give you kind of like the generic answer, but at a PhD level. And so it's an extremely powerful tool. And I want to start with maybe some of the obvious use cases that people are probably not aware of, and then move towards some that I think are, I'm gonna, I'm gonna try to start with usefulness and work our way up. Because I think for us on the DSO side, right? We have 38 offices. I would think it's super useful to have an AI that can categorize expenses, right? Internal to our company. But if you're a solo dentist with one office, you probably don't want to spend the amount of time required to get an AI to do that. You would want to focus on other things. So I'm gonna kind of start with some of those applications that like every dentist should use and evolve up into something different. So I think the thing that I want to start with is AI co-diagnosis. I think it's like the most obvious and I would say best, best version of that. So from my perspective, there's different companies that do it, but patients, I've looked at data on this and it's pretty interesting. Patients say that they trust the AI at times more than they trust the dentist, which people think it's backwards. They think, oh my gosh, AI is gonna diagnose it. I don't think that'll be true. But they really, patients really view this as an objective piece of information. No bias to it. And so when you're introducing, the first place I would go if you haven't yet is I would use AI to co-diagnose, right? And so if you have some type of co-diagnosis in your practice where team members are trained to communicate with patients on treatment options, then like having the AI sort of like standardized treatment recommendations across the different team members, just be that extra set of eyes on all the clinical images, like that's just like kind of a great application initially. So I think that's like the one, I don't wanna spend too much time on that 'cause I think it's pretty like well known that this happens and people do it. But Richard, any thoughts on kind of the clinical, I know we said it's practice management. I view this as practice management from a case acceptance perspective. - Well, I mean, this directly impacts the success of your practice. So it just comes down to, I think when this first came out, the number one, the trust of AI wasn't as high by the dentist and maybe by patients. So interestingly enough, just like how common AI is now and how much people use it, I think lends power to this as a tool. Plus number two, I think the technology wasn't as good. So maybe a few years ago, there was less options for co-diagnosis and they maybe integrated less well, any of that. So if you've looked at this in the past, it seems like this is a good time to re-look at this as no, there's good solutions, people trust it, it works, it improves case acceptance. So why wouldn't you do it? - One of my favorite experiences at shared practices is when I met Suzanne and we began the process of really taking what was an idea that I had into what is now a very robust practice management philosophy. And you may have heard of our philosophy, we call it hygiene led growth at times. We talk about the dental three pointer. We talk about profitable, simple, sustainable. We maybe talk about our avatars, your starting avatar, your point A, maybe your point B avatar. All of this language that we use now is there was this story that I told where the key idea that I had that led to our philosophy was I had the idea that if you just grow the hygiene department, the practice will grow on accident. And so you can maybe think about that as a core idea and then build a whole practice management philosophy around growing the hygiene department as aggressively as possible. And so I was in the room with Suzanne and I was telling her about this idea. And Suzanne has, I would call it, exceptional infrastructure experience prior to that. She had been a lead for 37 in office consultants going into practices all over the country. And so she had so much knowledge on how to execute practice management. And as I was explaining this idea, she had this moment of frustration where she was like, man, she didn't use man, she was the cuss word. And she said, why didn't I think of this? And then what happened from that was that idea that founded the shared practices philosophy combined with Suzanne's practice management execution skills brought our philosophy to life. And we've been doing this now for four years, Suzanne and I. And consistently year over year, we have had all of our clients collections growth from 37 to 39% per year, which means all it's now over a hundred clients who grow with this philosophy with our help. And on average year over year, all of our clients average, which has always been kind of close to this number about a hundred is 37 to 39% collections growth every year. So, I mean, that's just from our perspective, we think it's completely unheard of. And we're so proud of it. And the way it started was, it was so much fun. I mean, I was sitting there in a conference room with Suzanne, we were talking about this. And then her years of experience on execution combined with my idea has really led to what we think are really powerful results. And so if you are a practice owner who wants growth, I would invite you to a call with Suzanne, where what Suzanne will do is she will take a look at your practice and we'll identify where is point A on our precision growth pathways we call them now. And we'd say, okay, and where do you wanna go? So spend some time getting to understand your vision and then we'll try to identify point B. And that's the avatar that is your current final destination. Then what are the steps to grow from point A to point B? And that's what Suzanne does. And I would guide anybody to go to sharedpractices.com and do a free practice assessment. And that allows us to do that free assessment of where is point A, where is point B, just so you know, where are you today and where do you wanna go? And so I would suggest you go to sharedpractices.com, click free practice assessment and schedule a discovery call with Suzanne. And in that call, you'll also get to realize maybe how our unique approach is probably the best way for you to get from point A to point B in your practice. (upbeat music) And then the next one that I would say is anything that you write. If you are writing a team memo, if you are writing a job description, if you are writing an SOP, people think I'm cheating by using AI or like it's a lower quality writing. I actually kind of, I've completely inversed on this. So I, in part of my annual reviews with team members or more formal reviews, I will judge them based on their AI usage in the workspace. And so I give them feedback on how they use AI in the workspace. And there's two extremes. When I get a document from somebody that I can tell was not written by AI, I actually get bothered because we're paying for this person's time. And they spent their time clickity-clack on the keyboard typing this long two-page document. And I'm like, this could have taken a third of the time if you had used AI. That's one issue I have with not using AI for writing. The second one is the writing is actually better with AI. Sure, you lose your voice. So that's what happens when you write with AI unless you've really trained it well. You sort of lose like, you can tell that I didn't write every single word of this. But what it does on the other side is it makes the language more polished and easily readable by everybody. So what happens when you type organically is you use words that you use when you talk. So it's like your style, your tone, your vocabulary sort of comes through when you're writing. When you write with AI, they use like the most mainstream, general terms like clear. It's so much more professional and polished. So when somebody gives me work that they did all themselves, it's like, this took three times as long and it's not as professional and polished if they'd used AI. I don't like that. But then AI has this like 80% solid, 20% fluff that's like, they call it hallucination fluff. So it's like the AI doesn't know what to say, but they gotta say something. So they kind of BS it. And so when the other side of this is when people use AI too much, they're giving me something that is very fluffy. So there's like a lot of the purpose of this document is blah, blah, blah, blah, for two paragraphs. But this and this and that, I'm like, this is a bunch of stuff I don't need to be reading. Like you need the AI to be concise or else people will just glaze over it. So you need your things to be very punchy. Everything in here is there for a reason. The other thing is it needs to be contextually correct. And so when you're looking through the AI, you need to be looking at saying, is anything here BS? Is there any AI hallucinated fluff that is not real that somebody reading this will be like, oh, we don't do it that way. Or that's not actually the way it is. You need to clean that up. So the best usage of AI is using AI to write, editing it carefully and removing the fluff. So it's just what you need and it's accurate to the context. That's like AI for writing, that's SOP creation, that's business plan, if you need to do that, or job at job descriptions, roles and responsibilities, just so many team memo writing, newsletter writing, whatever you need to do, you just, you can do it this way. So Richard, any questions on that? It seems pretty clear to me, but I could be missing something. - No, it's great. I love the example of you get mad when people aren't using AI more. I did a job interview with a VA recently and it looked like she was using AI and my project manager was like, oh, is this, you know, like she was upset on my behalf. I was like, well, no, I just want to know why. If someone uses AI, I want to understand how and why they used it and they're thinking behind it and then I actually might hire them faster depending on their answer. And then the other thing too is just the friction of how much like writing and thought goes into stuff. I will say there are applications and I'm trying to think within the dental office if there's any of these, where if someone was like receiving coaching from someone and they felt like they got an AI answer back to a question they had legitimately submitted, that's where like I'm paying a high value for coaching. But in dentistry, like our communication with the patient is right. Like I don't, I almost don't see any time where you shouldn't use writing in a dental setting. - Let me, I'm going to help you with the VA example and then I'm going to move towards the next thing. So there's this, so what's happening with AI is there's a huge lift to develop these learning language modules well. So you think of like GROC, open AI, Claude with Entropic, like these companies that are developing these like super tools, very large data centers, ton of money involved. Like it's very tough to get a good learning language module. On the other side, it's super easy to build custom, like build on top of those custom GPTs. I use chat GPTs, custom GPTs. So Richard, let's use your example of the VA. Let's just say you have a VA and their job is to communicate with patients in writing over like overdue balances, all of this stuff. You can code into the custom GPT. I want them to sound professional. I want them to be brief in their language. I want them to sound like this. I want, you can essentially like put all of your preferences into their, the exact program that they're going to use. So in Richard's example of the VA, you would create a custom GPT in open AI. And the way that you do it is you submit instructions, you upload attachments, you just, you teach the exact custom GPT, everything you want it to do for that person. And then now they have a way better custom AI for their specific job, that like their tone, their, all of that stuff is going to be ironed out for them to be able to like, because Richard, like you're like, is this using AI and I can tell I don't like it. Well, then tweak what you don't like about it to be exactly what you want. And then you say, use this tool when you use AI, don't use regular AI, don't use the generic one, use this custom one. And that's the next thing I want to talk about is creating custom GPTs or I don't know, like I do this on open AI. So I don't know the terminology in the other platforms, but building like your own custom version. So a really common one that I would do is, let's just say I was like really wanting to go gung-ho on this. And I was at a dental office. I would go with dental assistants, hygienists, and front office team members. And I would literally take all of my written documented processes and upload all of the dental assistant ones to a dental assistant GPT, all of the hygienists ones to a hygienist GPT, and all of the office manager ones to an office manager GPT or a front office GPT. And then I would put it on their desktop. And I would say, hey, if you have a question about how to do your job, I would like you to ask this thing before you ask anyone else. So then it's like, if I don't know where the instruments go, or I don't know what to do if a patient has this, or I don't know if this, you type it in and you ask, and then it will use your protocols to answer their questions. And that's where you really need to go next with this, is in my opinion, using it for team training, questions that they're asking, all of that type of stuff. And so from my perspective, like that's where I would be, if I was a single practice owner, I would codify all of my processes using AI for the writing version of it. And then I would upload them by position to these things. And I would say, my dental assistants, hey, you got this, you know, you're hygienist, you have this, you're office managers, you have this. And let's just say an office manager, or let's just say hygienist is doing an exam. And they're like, man, this silver filling has a crack. What do we tell the patient? Well, they ask the thing that say silver filling with a crack on the marginal ridge, what do I diagnose? And if you've uploaded the proper diagnostic philosophy, then it should be able to spit back to them. And so then they can just have that very quick and readily available answer. And so I think that's like a really underrated use case. And it's super easy. I mean, you can build one of these in 30 minutes if you have the documents. You just upload it, you give it instructions, and you just go. And it's so easy, and it's like, that's where they get really good because they're custom to the specific use case. So Richard, any questions on that? 'Cause I feel like that's where I would really point a lot. I mean, obviously write Perl or Overjet or any of the diagnostic ones, then writing and using it in your daily life or your management. And then I would go team training, answering questions, having my protocols be in a learning language module that people can ask you questions and they can get answers. - Yeah, I think the other part of that is it goes back into the inputs. It's like, how good of data are you feeding this? How clear are you on your protocols, on how you diagnose, how you think about things? So it goes back to that, do we have everything clearly documented and current and spelled out, and therefore, this is going to be more and more useful. The next place my thoughts go is around the backend in terms of numbers, data, metrics. And I'm assuming, practiced by numbers and other platforms, I'm not up to date on the latest of things that are happening there, but is there applications available to practice owners on that front? - So I think that once you get into business operations and having the AI automate things, if you think about a single dental office, for example, what are the recurring administrative tasks that occur over and over again? I would think insurance would be the thing that I would look at as the most AI ready, but I think that I'm at the enterprise level of scale with this, and I think we're still not there yet to the point where a software company that does software support services, like a practice by numbers type, is releasing do it for you in your office type tools. I think that if you look at all of the venture capital funding and all of the development is targeted towards AI. So in the next five to 10 years, you're gonna see a mountain of progress. So this statement is being made in the third quarter of 2025. So just keep that in mind when you're listening that this is developing very rapidly, but where it is right now, I don't really see a whole lot of very readily available functions that I've seen, but I also haven't spent a lot of time looking. - So the next one, which is very relevant to what I've been thinking about a lot the last six months is content. So marketing and creating content and creating the office. There's the scary AI stuff that's happening where like videos and impersonations like- - Yeah, I know, right? - It's insane what- - It's crazy what AI can make. - What it can make even when it comes to video. So, but I think this goes back to if you're going to create say a newsletter that goes out or posts on social media or scripts that you're gonna use for Instagram or ideas for Instagram reels or posts, using this as a tool to document, edit, rewrite, come up with ideas. I think the thing that AI can't do is the personal element, the authenticity. And that is the thing that people will trust more and more and more over time is, oh, cool. Like the power of a personal brand on Instagram is they can get to know Dr. Smith and their team and kind of see that personality. But in terms of like ideas of how to do this or scripts or writing some of those things, AI can be used. It's a lot more nuanced. I don't feel like there's an out of the box here. Just type these five prompts in and then fill in these scripts and then you're gonna blow up on Instagram 'cause that's just not how the algorithm works. And there are other ways to blow up, but if you aren't doing anything on the social media front, this would be a great way for ideas, scripts, content to get started is with AI. - Yeah, so let me maybe provide some additional color. I had this, I was talking to another guy in our mastermind and he is trying to create, he's really focusing on marketing now. He has a mega group and he feels like in order for him to take a step back, he really needs to nail the marketing. So like that's been his big focus. And he had this idea that I've just been like shouting from the rooftops. So I teach, I have experience in marketing now. I've been the chief marketing officer for over a year and I saw, I was kind of talking to him about best practices in marketing. And I recently did a webinar and kind of the TLDR of that webinar is you have a consistent brand messaging for your practice, like why do patients choose you? And you weave it into as much of what you're doing as possible. So you like build that repeatable message over and over again. And so this individual went to their Google reviews. They had like 400 Google reviews and they downloaded all of them and they fed them to chat GPT. And they said, what do patients love about my office? And then chat GPT read all of the real reviews from people. And then it was like, you personalized care, like all of this stuff and sort of turned it into a brand mantra where there's like these five bullet points and what Richard is saying is true, right? Where it's like, if people read this AI fluff and they come in with these expectations about your practice and then they come in and the experience doesn't match the expectations, then you're essentially setting up this inauthentic experience that will eventually unfold, right? But what this guy did is he went and got real experience, like real things that people are saying about his practice. And that's so authentic. And then he brought that to the forefront and then on his landing pages, direct mail all over his website, on the social posts. All of it is centered around those key concepts that he's trying to promote about his practice. And I don't remember exactly what they were personalized care, great for the anxious patient. Like it was just like the things that people liked about what they do. And so I think that's like the first step on marketing is to use the reviews you already have, which I mean, if you've been listening to any dental podcast for the last 10, 12 years, you've been making a conscious effort to get Google reviews. So go to those Google reviews and have AI look through it, find themes and build a brand around what people are actually enjoying about what you're doing. So you don't have to do much different, keep doing what you're doing and market it. And then you can create a custom GPT to create social posts where you're like, these are all the reviews. This is my brand messaging. This is why people choose me, now create content. And it's one of those things that will just improve. The more you customize the AIs. So I think there's just a couple of themes here. It's like, it's about two things. It's about the input and the prompt. Those are like the two things you've gotta nail. You've gotta have the inputs correct and you've also gotta nail the prompting. And if you nail both of those, then you're gonna kind of have a much easier time getting what you're looking for as the output of anything that you're working on with AI. - Love it. And I would say this is, it behooves anyone listening to this podcast to just start chat GPT. Like it is one of my default tabs that opens when I open a new Chrome browser. It's my email, my calendar and chat GPT. So just start learning, start using little custom GPTs that other people have built. Maybe look, and this is, maybe this is another idea. If you're using any software platforms, sometimes there'll be a custom GPT for that software. So like I bet OpenDental might have a GPT where you could go in and ask questions and it'll pull from the documentation and pull from resources and give you an idea. So if you're using any software, any website that's big or common, see if you can find a GPT that will give you direct answers. 'Cause if you just ask it to search Google, sometimes it'll give you BS. But if you've got like documentation and the original source in there, it'll be more helpful. And over time, if you use it, you're paying attention to what's coming out, you're gonna find more and more applications and it's just exciting what's possible with it. - Totally. One of my favorite experiences at shared practices is when I met Suzanne and we began the process of really taking what was an idea that I had into what is now a very robust practice management philosophy. And you may have heard of our philosophy. We call it hygiene led growth at times. We talk about the dental three pointer. We talk about profitable, simple, sustainable. We maybe talk about our avatars, your starting avatar, your point A, maybe your point B avatar. All of this language that we use now is there was a story that I told where the key idea that I had that led to our philosophy was I had the idea that if you just grow the hygiene department, the practice will grow on accident. And so you can maybe think about that as a core idea and then build a whole practice management philosophy around growing the hygiene department as aggressively as possible. And so I was in the room with Suzanne and I was telling her about this idea. And Suzanne has, I would call it exceptional infrastructure experience prior to that. She had been a lead for 37 in office consultants going into practices all over the country. And so she had so much knowledge on how to execute practice management. And as I was explaining this idea, she had this moment of frustration where she was like, man, she didn't use man. She used the cuss word. And she said, why didn't I think of this? And then what happened from that was that idea that founded the shared practices philosophy combined with Suzanne's practice management execution skills brought our philosophy to life. And we've been doing this now for four years, Suzanne and I. And consistently year over year, we have had all of our clients collections growth from 37 to 39% per year, which means it's now over 100 clients who grow with this philosophy with our help. And on average, year over year, all of our clients average, which has always been kind of close to this number about 100, is 37 to 39% collections growth every year. So, I mean, that's just from our perspective, we think it's completely unheard of and we're so proud of it. And the way it started was, it was so much fun. I was sitting there in a conference room with Suzanne, we were talking about this. And then her years of experience on execution combined with my idea has really led to what we think are really powerful results. And so if you are a practice owner who wants growth, I would invite you to a call with Suzanne where what Suzanne will do is she will take a look at your practice and we'll identify where is point A on our precision growth pathways we call them now. And we'd say, okay, and where do you wanna go? She'll spend some time getting to understand your vision and then we'll try to identify point B. And that's the avatar that is your current final destination. Then what are the steps to grow from point A to point B? And that's what Suzanne does. And I would guide anybody to go to sharedpractices.com and do a free practice assessment. And that allows us to do that free assessment of where is point A, where is point B? Just so you know, where are you today and where do you wanna go? And so I would suggest you go to sharedpractices.com, click free practice assessment and schedule a discovery call with Suzanne. And in that call, you'll also get to realize maybe how our unique approach is probably the best way for you to get from point A to point B in your practice. (upbeat music) - I think the thing I really wanna encourage people is, there's like a flywheel effect to this. It's like the more you use it, the more you use it, the more you use it, the more use cases you see. And so I think it's like really getting in the habit of asking yourself the question. I have this issue in my practice. I have this recurring task that I do. Can I use AI to make this more efficient and better? And don't wait too long before you start creating your own custom GPTs. I'm just telling you, that's like my really big piece of advice is to get your hands dirty with the custom GPT approach. So like, let's just say OpenDental doesn't have a learning language thing that you can ask a questions to. That's fine. Go download all of the instructions online, feed it into your own custom GPT, and then you've just made one in 20 minutes. So like, it's, this isn't a, like it's so easy to make. It's so easy to make these custom tools and you just have to do it a couple of times and then you'll start just build the momentum. Just start using it and then you'll find more ways to use it. I highly, highly recommend that and feeding it good stuff. Like whatever you have documented, like get clear on what you have documented and try to say, how can I use this to feed it to an AI to get, you know, really good results? And the other thing is there's projects. So there's custom GPTs and there's also projects. A project is like, I want to create systems for every, I want to create scorecards and roles and responsibilities for every team member of my practice. You create a project, you upload everything to that project and then you can have the same effect. So there's many different ways to customize it. So I would really encourage people to feed it files, customize it and really focus on the inputs and the prompts. - The application, so I haven't seen any of them implemented and that's where I'm not talking from authority here. But the idea is you can have your calls listened to by an AI and analyzed how your team handled those calls and booking those new patients. And if you think it's not smart enough to do this extremely well, like you don't understand the power of this, it's smart enough that my buddy works for a company that does outbound sales calls using AI, doing the calls and they set up a real sales call. So it's like, they're the call setter, they'll call cold call hundreds and hundreds of people and set up appointments for the real sales guys, but they sound incredibly real. And so it can definitely analyze what your team member is doing. And if it has the right criteria, they can give very specific feedback on here are the missed opportunities. This is what you aren't doing, what you are doing. And in fact, these patients need to be called back because if done right, you could have closed these ones potentially. - Yeah, so I think you nailed it with phones. I can't believe we didn't talk about phones because the phones, there's grading the call, like listening and recording and judging team members performance. There's also answering the call itself and they have the same scoring thing for case acceptance. So if you have a consult room, there's platforms that you can use to really understand what's going on in the consult room as well. So like, I think grading team members on their performance with transcripts is an excellent use of AI. And with phones, it's like the most, like where else are you going to be able to record a team member's interaction with the patient? The phone is like the core place for that. And so I think that there's an emerging, absolutely. There's tons of AI phone stuff coming out. And there's stuff that is generic. And then there's other companies that will custom build for you. Like let's just say you want overflow instead of putting it offshore with a backup contact center. You have an AI bot answering your overflow calls. So there's so many different ways that you can use this. Yeah, I think phones is a massive one. Another one. I mean, like here's the funny thing. This call goes on long enough. We'll keep on thinking other ones. I actually have a friend who's a member of Nextable Fathers who's developing a note software, note taking software for notes using recording, like what's going on in the operatory and then transcribed and filling in all your notes to be ready to be checked. So tons of applications and they're just gonna keep coming out. Totally, they will keep coming out, absolutely. Yeah, I mean, and you could have recording of team meetings, documenting who's doing what, action items. There's so many different things. And I think the theme for the episode is just get your hands dirty and start using it. And this is not the type of thing that you learn from watching videos and listening to podcasts. You learn by using it. That's how you get good at it, that you do it. So this is one of those things that you've just got to, you've got to start wherever you are and just keep making incremental progress. And I think actually it could be overwhelming 'cause I actually started listening to some YouTube videos and podcasts around like LLMs and people get really complex, really quick. And that can impede you from taking action. And so ironically, just ignore all that and just get in there and get it done. And then when you have a problem, can I use this to solve that problem or help me along the way? - Yeah, and it's one of those things that there's an infinite amount of use cases for AI and like ones that we can't even think of are gonna be coming to fruition. And so also have a place where you're sort of on the no for where what's upcoming in AI in dentistry. And so I don't think this is the podcast for that. I mean, we'll talk about AI here and there, but we're not really like an AI for dentistry podcast. But if there are places that do provide that piece of information, that's something I will probably take a look at or ask you at GBT about emerging uses of AI in dentistry, right? And it'll do that search for you. But I think that there are just so many places and applications that it's really just about getting that momentum and get going. - That's funny. I just Googled if there is an AI in dentistry podcast 'cause I was like, oh, there's, if someone hasn't started that podcast, they should go start a dental AI podcast if you haven't. So anyways, George, this has been fun. It's like, I want to talk about this for like hours more, just the applications of it. But I know our listeners probably wouldn't be, wouldn't be applying them the same way, but there's so much power here. And I appreciate the chance to have fun on this. - Absolutely. Yeah, thank you. And we'll see you guys on another episode of the shared practices podcast. I hope you enjoyed the episode today and come back and we'll give you another episode of shared practices podcast soon. (gentle music)