Alex Sloane & Matt Perelman – Buy-and-Build Playbook in the Core Economy at GSP
63m 57s
The transcription features an interview with Alex Sloan and Matt Promen, co-founders of Garnet Station Partners, a $4 billion private equity firm. They share their unconventional path from banking and private equity careers to becoming Burger King franchisees, starting with 23 units and growing to 1,100 before selling the business. Their lifelong friendship fosters a culture of debate and disagreement, which they view as essential for avoiding groupthink and making sound investment decisions. The firm's strategy involves consolidating fragmented markets, particularly in founder-led core economy businesses, by acquiring "lighthouse" companies and scaling them through M&A and organic growth. They emphasize the importance of diversification to reduce micro-market risks, such as customer concentration or weather dependency. The conversation also covers lessons from navigating downturns, including COVID and inflation, which tested their resilience and forced them to adapt, such as building a distribution network. They highlight the role of mentors like Royce Yudkoff and the Harvard Business School network in their success. Overall, the discussion underscores the value of operational experience, disciplined capital allocation, and long-term value creation in private equity.
being small as scary in a row up. And it's true because if you take any one of these consolidations that we're involved with and you pick one of the underlying assets, there are fundamental micro market risks to that asset. Perhaps they have one customer that makes up 20% of the revenue or if it's a business that's dependent on traffic patterns or whether you have the micro market risks of traffic patterns or whether through scale and diversification of those revenue streams, those numbers on a percentage basis and on a overall risk basis start to come down. So that 25% customer in the scheme of our dinner prize becomes 2%. That weather event that could have swung your revenue double digits in Q4 now can only swing it by 80 basis points because it's blended into an overall consolidation. On Ted's sideys and this is Capital Allicators. My guests on today's show are Alex Sloan and Matt Promen, co-founders of Garnet station partners. A $4 billion private equity firm focused on buy and build investments in founder-led core economy businesses. Alex and Matt are lifelong friends who took an unconventional path out of business school acquiring a 23 unit burger king franchise in North Carolina that they scaled to 1100 locations before selling it back to the franchise or that operating experience became the foundation for their investment firm. Our conversation traces that evolution from operators to investors. We discussed their share desk partnership and culture of debate and the Garnet station playbook from sourcing lighthouse businesses and moving quickly in fragmented markets to building diversified platforms through discipline capital allocation. We also covered lessons from scaling through cycles, the role of speed and integration in buy and build strategies and how they think about risk, exits and long term value creation. Before we get going, it's still travel season. Partner meetings and board meetings that Capital Allicators CIO summit, Berkshire and Milken. Across plain strains and automobiles, you're bound to run into a few snacks. When they're unavoidable, I try to remember Will Gidero's story of the pilot who gifted everyone's spirits by bringing families into the cockpit. But it's not always easy, which leads to my most recent pet peeve, speed limits. When I travel to certain places, everyone religiously follows the speed limit. In Florida along A1A, if you go much over 35 miles per hour, there's a good chance you'll get a ticket. In Sun Valley, I once got stopped for rolling through a blinking red light at a whopping 4 miles per hour. Once I adjust, I find it relaxing to drive slowly. It reminds me of the Pixar movie Cars when the old timers off Route 66 drove low and slow. However, when I'm in Connecticut or New York, I'm a totally different driver. I need to get places, and if I'm running late, I'll end up on a single lane road for 5 miles behind someone driving anointingly slow. That person is probably driving 35 miles per hour, the speed limit. But it's common knowledge in those parts that the flow of traffic is well above the speed limit, with maybe 7 miles per hour over as the whisper number statu. For the life of me, I can't reconcile the two. Either we should drive the speed limit or not, or maybe we need a lot more variability in what the safe speed limit should be. So my new pet peeve depends entirely on where I am. If I'm in Florida, get off my tail. I'm already going the speed limit. If I'm in the northeast, you better hurry up if you're in front of me and you're only driving the speed limit. The only way I know to gain the benefit of such different perspectives is right here on Capital Allocators. Thanks so much for spreading the word. Capital Allocators is brought to you by AlphaSense. 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It's built for institutional investment teams and trusted by asset owners and managers overseeing $4 trillion in assets. See why 75% of the top 20 US endowments have partnered with BIPSync. Visit bipsync.com/capital allocators to learn more. Please enjoy my conversation with Alex Sloan and Matt Perone. Matt, Alex so excited to do this with you. Thank you, Ted. Nice for having us. I think what do you guys need to go all the way back to your upbringing? Matt and I grew up together. We've been best friends since we were little kids. We grew up three blocks from each other. We started our careers. I was investing in banking in Goldman. That was in city. I was at Apollo. Matt was a caterton doing private equity there. We went to business school together, planning to go back to those jobs after graduation. While we were there, we developed a thesis around franchise consolidation, except every franchise brand rejected us as franchisees, except for Burger King. I know you did an episode with Dan Schwartz and Alex Behring from 3G. They talked a bit about giving young people the opportunity is to be successful. That's what happened. We first invested in a 23-unit Burger King franchisee business that was based in the Garnett Street train station in Henderson, North Carolina. They gave us this shot. We were successful with that business that allowed us to grow. We ultimately got to 1,100 franchises. We were the biggest in the country. It took the company public and sold it about two years ago now for over a billion dollars back to the franchise or so. It was quite a journey and a lot of ups and downs, but that's the origins of it. That's how we started the firm. I want to pick through some of that. How does being best friends growing up translate into working together? I think it's an asset from the standpoint of we know each other for 30 years. Matt, we're older than that. It used to be 30 years, but belonging to that. Yeah, we know each other for far more than 30 years. We share a desk. We have one big polytime speaker phone between us. Take all our meetings together, all recalls together and all our travels together. There's something to the fact that having known each other for so long and being so comfortable with one another, we can get at the truth. We can get away from worrying about people's feelings versus getting at the right answer. People who start working at GSP that are initially terrified because they see the two of us yelling and bickering and arguing with each other all day. But that's very much part of our process. We can say things to one another that perhaps in a private equity firm where two partners came together and spun out from larger firms and everyone's being a little more polite. It would take longer to get to the right answer or to get to a place where there's agreement or disagreement. Because we know each other for so long, I think we can short-circuit a lot of that. How does that play out in your respect to personality types? For those that know us well, they know we're actually very different. We look similar. I take offense to that. We grew up together. We were trained at similar parts of the cycle. Different firms with different investing styles, certainly. But on the surface, there's a lot more similarities. We've both been happily married since we were young. We've each got three kids around the same age, go to school together, spend all of our time together. But we're actually very, very different people. To Matt's point about bickering and fighting and disagreeing, we take the opposite side of pretty much every argument. I tend to be the optimist, which is strange because of having been trained at Apollo. Matt tends to be the pessimist. He hates everything, which again is strange having more.
and take offense to that too. - Yeah, I'm a cat or 10. But then when Matt loves something, I hate it. I don't know whether that's intentional or if that's reflexive, but we have an executive coach that we work closely way that we've worked with FERP. A decade who helps us manage through conflict and think through strategic issues and people issues. - The fact that we are the same age, we're trained during the same financial cycle at some more institutions makes the fact that we disagree on everything important from the standpoint of, I think one of the real risks to our firm of the last 13 years is groupthink. Having an environment where people are supposed to disagree particularly as you get closer to potentially closing a transaction and avoiding groupthink is something that, I know the two of us spend a lot of time on or seeing your team spends a lot of time on and our executive coach spends a lot of time on Alex's line from one of the Adam Grant books that he's always espousing around our office. The book was called Think Again. That's a huge part of our process is you can get in a room, everyone nods their heads and says yes, this is a great idea. Are we gonna make three times or five times who knows but it's gonna be great? Well, let's think again there because some of those sorts of discussions are actually the most dangerous ones. - So what looks like a traditional background? - New York upbringing, banking, private equity, Harvard Business School. - How did you decide to do something different from what would have been going back on that traditional path? - I always remind people talking to investors, prospective LPs or prospective team members who spend a lot of our time recruiting. You have to think of GSPL differently in the sense that it's not like I was a partner at KKR and Matt was a partner of Blackstone and we got upset with our economic arrangement and decided we could do it on our own. Our firm was very much built organically. We think of ourselves as entrepreneurs, we run a business. Our business is there to produce extraordinary risk-adjusted returns. We had this idea which literally started as a phone call four days into business school where I called Matt and said we should open a Wendy's or an anti-ans in Harvard Square. That led us down to Rabbit Hall where we realized that there was a compelling opportunity to buy resilient businesses at very attractive prices, add technology, data science cap, but all cap law, location, management talent, grow them through M&A and organically, it was an entrepreneurial idea. And when our office, we have the original business plan from the first deal we looked at was five KFCs in Vermont. Ultimately that KFC deal didn't work out. But what we realized while building value in the Burger King business was that there was a massive opportunity to invest in fragmented markets, high quality businesses behind this baby boomer, generational transition, 10 trillion of assets or a subset to change hands over the next two decades, where we could build an engine to be the capital partners of choice to America's best founders. And we built an engine to go after that opportunity set, which is ultimately our firm today. - Where did entrepreneurial instinct come from? - I think we had the benefit when we were at business school in our early to mid 20s of being inexperienced, relatively dumb and very unencumbered. So we could go and take a risk, which to us, it didn't feel like much of a risk, because either it would work out and hopefully the transaction would be successful. And perhaps we could do a second one or a third one. We had no money, we had no mortgages, we weren't married yet. We had no people relying on us. Our view was, even if it doesn't work out, we'll have become hopefully far better investors from the operational failure and the things we would have weren't for men. Surely, Catterton and Apollo, our former employers would be even more interested in hiring us 'cause we've operated and weren't from the experiences in the failure. So today would we go out and sign a bunch of personal guarantees and put it all on the line? - I hope not, with my wife's listening, then we definitely would not. But at the time, it felt like a total risk reward in our favor was either heads we win or tails we can potentially win it in a different way. - I'll just say our prior firms were incredibly supportive of us, which I think was amazing and were forever grateful to those mentors there who've enabled us to take this risk and feel like we could do it. And our parents too, our families who were super supportive, I think we joke about our mothers who were a little bit confused when we told them we were leaving our fancy private equity jobs to become KFC franchisees. That initial conversation stung a little bit, but incredibly supportive families and incredibly supportive former firms that gave us the confidence to go out and try it. - So before we dive into what happened with the Burger King franchisees, what did you get out of going to HBS? - HBS was an amazing experience. We learned a ton and made a lot of great friends and built out our network. That's been great to us. I would say though that it starts further back at Harvard College where my group of friends has been incredibly successful and helpful to us as we built the firm and it's people like Josh Kushner from Thrive and Alex Taubman from Long Lake and Reed Raymond at Apollo and Brian Feinstein at Bessamer, my brother Jake was also in school with us and built an incredible business at Springdale. The list goes on but without that group of people being very, very close to us, I really believe wouldn't be able to build GSB. - The other benefit of going to business school is it gives you two years to spend a lot of time on whatever entrepreneurial pursuit you wanna think about. The other thing, which I don't think we'd a full appreciation for until we started reaching out to people was an HBS email address is a really powerful weapon. We would email CEO's of huge companies that we were trying to learn from and they would all reply 'cause of the email address. I don't know if they thought we were trying to write a case that he about them or what, but we always tell younger people, you have two years to use this weapon, use it because people will reply. - Royce Yardkov was our professor. We met at Business School Royce, the R.Y. and Abri built Abri with his partner, Andrew Banks. Royce teaches a class at Harvard Business School called Financial Management and Smaller Firms, which is the most popular class at HBS. It's three sections standing remotely, very hard to get into. Matt and I were fortunate that we did get into the class and in some ways changed our lives because the support from Royce gave us the confidence to keep going. It certainly helped us institutionalize the firm when we went from our initial set of investors to building an institutional investment firm. Royce was instrumental with that in making introductions and serving as an advisor and reference for us. So another person who without his mentorship and support I think we wouldn't be here today. Alex, you mentioned buying a franchise with 23 selling entertainers later with 1100 franchises. There are probably a lot of steps to get from 23 to 1100. What were some of the highlights of that journey? - I was thinking of the lowlights. It certainly was not a one way street up into the right from 23 Burger Kings to 1100 and the billion dollar sale. There were a lot of ups and a lot of downs. There is that saying the lows are so much lower than the highs are high, which is how bad and I feel about it and one of the reasons why I'm so grateful for having Matt and my partnership with him because that is what kept us going is having each other in some of the darker days. When I think about that journey, I think more about COVID when the stores were being shut down and our suppliers were filing for chapter seven and we couldn't even get hamburgers let alone people to staff the restaurants. The banks were agitated and we had to jump through a lot of hoops to get liquidity and then you got through COVID and all of a sudden you got punched in the face yet again with all the inflationary challenges and evaluators. I think about the resilience that that showed and our ability to get back up and fight through it, get extra liquidity and stand up or distribution business so that we could distribute hamburgers to the restaurants and all the things that we had to do in order to make it through those really tough times and see the other side of it. I just think about the bad times also. When we took the business public, it was May of 19 and we wereverse merged our 220 unit Birken and Popeyes business into a larger Birken business and became the largest shareholders of that company. The day we did the deal, we merged in at 835 a share and the stock ran up that day to 10 and we're high-fiving. We think we're geniuses. This is amazing. Eight months later, the stocks at 98 cents because of COVID and a bunch of missteps we had made. You can imagine the stocks at 98 cents. Alex and I are some of the only people in office in New York City in March. The bonds are trading in the 70s. The lenders are organizing against us. However smart we felt the day the stock popped to 10 when we did the merger, we felt 100 times dumber on that day. We ended up battling through that and did a bunch of stuff that was relatively smart and rich respect. The stock gets back to seven and we're okay. We made it through and now it's middle of 21 and then boom, inflation hits. Our beef costs go from $2 a pound to $4 a pound, lower income consumer, which was our core consumer was relatively squeeze and the stock goes back down to a dollar. We're ready, it's again. Fortunately, we were able to bring in a new CEO, Deborah Derby, who's now at the CEO of one of our businesses. She took earnings in that business from a trough of 60 million a year at year end, 2022, to when we sold the business a year and a half later, 150 million, talking about the highs being high and the lows being low. You're never as smart as you look and you're never as dumb as you look. The truth is somewhere in the middle. George Roberts from KKR has a line, as long as the capital keeps flowing, eventually good things will happen, which that story would be.
certainly be true for. And Royce Yagaf has a line as long as he keep the chess pieces on the chess board, he can keep playing. We would repeat those two things to ourselves during COVID when can imagine our entire portfolio walked like some version of that birken business because it was all revenue zero and it was start days for us. Where you guys started was operating these franchises. What did one burger king franchise unit look like when you bought it and what did you do to improve it? I'll take you back to 2014, which was the first birken investment we ever made. The unit economic at the time was about 1.1 million of sales per box and about 11% store of a margin. What we saw is that through technology and thoughtful capital allocation, there was a real opportunity to increase the overall equity value. What we were able to do pretty quickly was a line up all of the 1.1 million dollar birken P&Ls in the country that had similar wage state profiles through benchmarking see that these particular restaurants were off by about three to 400 base points. Some of that was food costs. Some of that was on the labor line. This was our first iteration with investing in technology to grow the enterprise value of these businesses. Within that business we put in food costs software which allowed us to pretty quickly see where the variance in cost of goods sold was coming from. Was it waste? Was it a reportioning or was it theft? Then we were able to start managing to that. Eventually we moved the store of margins within that business from 11% to closer to 15 or 16%. If you think about a business that beneath that store of all EBITL line has GNA, so the 11% store of margin was maybe 7% EBITL margin and we moved that up to 12 or 13%. That's quite material. The examples today are similar to the examples back then, perhaps on an larger scale with 4 billion of AUM today versus 23 birkenes. But you'd be surprised how many founders we come across and will show them what tech adoption can do to their business. Their first reaction is yeah, but I don't want to invest $2 million in whatever enterprise solution you guys are talking about. We'll show them that the $2 million investment yields an 18 month payback and here's how we can finance it more often than not. White folks starts to go off in their head and that's been a real important driver of organic growth. As you're building growing this franchise business, what point in time did you decide to branch out and create a net station? Pretty quickly. About a year into building the birken business, we got a call from the former CEO of Birken who took a job running another franchise system and said, "I've watched what you guys have done providing capital, technology, data science, organizational design, and rolling up the birken system and helping professionalize it, would you consider doing it in our system?" That deal led to then the former chief marketing officer Birken called and said, "My wife runs this business. I think you guys should consider helping her professionalize it by it from the founders and grow it one deal led to another deal led to another deal." You look today, we have 36 investment professionals, 24 operators, 14 and back off the staff. That is entirely been built organically when we realized we need operating partners to help us bring the technological changes and the innovation and the supply chain and the marketing and the integration because it used to be Matt and I running our birken business and now we need to build a real firm to go do it. It was very much organically. It was COVID when we realized coming out of it that we should build an institutional investment firm as opposed to deal by DLSPV family office capital because we felt like having lived through that cycle and fought through all the challenges that came with it demonstrated that we could invest through cycles. We started in 2013 through early 2020-19, everything was up into the right. The fact that our returns were good, it was almost like table stakes, but surviving what was a very challenging period for our portfolio getting through it and not losing a company, not needing a dollar rescue capital, growing equity value across the portfolio and then exiting those businesses, prove to ourselves and prove to the institutional LP world that we can do this in a repeatable way and that's what inspired us to build an institutional business. I'd love to take a step back and break down how you go about doing all of this. If you think of GSP, what is it that you're looking for in the type of company that you want to buy and build? The first thing we are looking for is we invest in founder own businesses. We feel like a lot of the alpha that we've been able to create over the last 13 years is partnering with founders, being the first institutional capital into their businesses and helping them scale those businesses usually through M&A, ultimately to a scale, to a level of diversification, to a level of revenue mix through integration, technology, capital allocation, managerial talent and governance create platforms that larger private equity firms want to buy. That's not something we've learned in business school, that's not something that we learned in investment banking. That's what we learn from getting our teeth kicked in as operators ourselves. We're CEOs of our working business for the first few years and made mistake after mistake after mistake, those mistakes have added up to a healthy appreciation for operations, for integration, and for what true partnership with the founder looks like. That's been the single biggest overall alpha generator. We care deeply about the quality of the business, even if it's a single unit. We do basically two things at GSP. We do what we call start small scale fast build-ups where we have a thesis around industries that we want to pursue. We'll also value oriented discipline on price. We say we're purchase price matters investors. To the extent we're not able to find businesses in those industries that meet our quality bar that are of a size and scale 20 plus million of EBITDA that we can buy at our purchase price matters valuation. We build them. We start as small as a million of EBITDA, board directors, management team, a technology stack, and we go out and we'll literally buy one unit at a time done that 20 times across the portfolio. We are willing to buy businesses that are only one million of EBITDA or one unit, but they have to meet our quality bar. In order to meet our quality bar, you have to have been through multiple economic cycles. In our experience, you can't have a quality business without a quality founder. Are we willing to put in a new management team when we invest in a company? Of course, but we care deeply about the founder, not just the business they built, but also the type of person they are. We will not do business with bad people. That's a core tentative firm. When you're buying a business firm founder, there always going to know far more about the business than you certainly up until the point of which you buy it. If anything, they've probably forgotten more about that business than you're even going to learn after you own it. The integrity of that founder is critical because we've done so many of these founder owned acquisitions of the last 13 years. We probably have a decent sense for what good looks like. We don't invest in newer brands. We don't invest in newer business models. The youngest business we've ever invested in at GSP is 17 years old. The oldest is 90 years old. The average is somewhere in between. That's critical. We need to be able to doage and understand what do cycles look like for these businesses. If you take some new hot, sexy brand or business model or sector concept, people can certainly make money doing that. That's just not us. We're not smart enough to make a macro call or a brand call or take a bet on something new. You don't get paid for degree of difficulty. Restaurants are hard. They're really hard. We're very proud of our returns and restaurants. It's about 20% of what we do, but we have very much diversified away from restaurants trying to get into better businesses. If you look over the history of our firm early on, you could argue we were guilty of value traps buying businesses cheaply for a reason. What we learned is that we can buy high quality found around companies in good industries with real tailwinds and you can do it at our purchase price matters, value discipline. We don't have to buy challenging businesses or turn arounds or businesses and challenging categories. That being said, if there are 10 to 12 investments into one of our funds, they'll be anywhere from one to two restaurant investments. Quality Bar is a critical part of the evolution of the last 13 years. If you look at our earlier deals versus today, there's a much more clear set of theoristics for what quality looks like. If you take multi-unit businesses of which restaurants would certainly be one of them, they qualify for investment from us. Business has to have at least 20% store of margins. Business has to have new units that pay back in three years or less and has to have the number one average volume or sales per box in its category or micro category. If you look at our first two deals, we'll be over three on those quality heuristics. Now, the first one being the Birken Business was ultimately a successful outcome, but I do think there is something to the, we don't get paid for degree of difficulty. Let's raise the quality bar here and make this a little bit easier without sacrificing price discipline. The maddically, what are some of the areas you've gravitated to? We are fast followers, one of our favorite ways to be inspired for
themes is to look at what some of the great firms that are bigger than we are and have done successful consolidations. Industries that are large, highly fragmented by number of units, organically growing with real secular tailwinds, industries where bigger is better. So there's real industrial logic to the consolidation. Industries where other firms have successfully consolidated before. We never want to be the first ones through the door. We want to benefit from the technology that's there to help manage these businesses in a consolidated way. We believe experience matters from a management talent perspective. So we love to bring on management team members who've been part of successful consolidations from other firms. And then we want to know that there is a put to the strategic. So we want to know that there are a bunch of strategics out there that would want to buy our businesses once we've built them. The last thing I'll say is we're value oriented. We care a lot about multiples on single unit acquisitions. We won't do consolidations or we won't build businesses in industries where bolt-ons don't trade at our target risk rewards. So those are the key criteria. We have franchise investment. We have consolidation in commercial services, residential services, auto services. We estimate of the 10 trillion of assets set to change hands over the next two decades. Within that 10 trillion, we estimate about 1.2 trillion is the tam that GSP that we have right to win. So it's a massive market. And whenever we get questions about oh, there are a lot of firms doing buying builds, that's great. We welcome the other firms in the competition. These industries are so massive. We have a consolidation entire and auto services business we invested three years ago. We had less than 5 million of EBITDA today. It's 25 million of EBITDA. It's a $250 billion market with 150,000 emanate targets to go after. So it's an amazing place to invest. These are very fragmented markets and we feel we have a long runway before these things get too consolidated. Whether it's a platform or an add-on acquisition, what does your diligence process look like to get comfortable that something makes sense? On average, it takes us two to three years from when we first are working on a theme until we get a deal done in that space. We have a whole process for how we attack the battlefield in these categories. Ultimately, what we're trying to get at is what is the lighthouse? What is the lighthouse for business quality in that specific industry? And we're not doing rocket science. The beauty of being industry specialists, there are three numbers that matter in these businesses. Once we've mapped out and gotten comfortable with what that lighthouse looks like, we can tell you quickly whether we're interested in investing in your business and what price we'll pay. One of the advantages of doing a deal with us is we can move very quickly. One of the reasons we love doing roll ups, build ups is because the nature of investing in consolidations, no individual deal can kill you. We're investing between 100 and 150 million of equity, but individual deals can be as small as 5 million of equity. You can afford to get one or two of them wrong if you're buying 20, 50, 100 acquisitions over the life of your deal. And in fact, Matt has the saying, if every deal is right in a roll up, we're either not taking enough risk or not moving fast enough. It's okay to have a bad deal. That's the beauty of the model. You're able to get the most amount of capital into your winners in these consolidations strategy. So that's one of the reasons why we love these build ups. It's an elegant model. That's a great point. You're able to buy them reasonably well. So your unlevered in place yield is pretty high that affords some real downside protection above and beyond the fact that we're typically structurally senior to the roll over. And on the inverse of something's really working, you can continue to feed the capital and grow it to be larger, more concentrated position with less risk than doing something upfront and putting 15% of the fund into one deal. If you look at our largest investment to date, it's a consolidation called authentic restaurant brands that we started four years ago with a $20 million equity check today to several billion dollar company across a number of different brands within that portfolio that's gone really well. So we've continued to feed the capital and we feel like that's the de-risk strategy in terms of how to allocate capital across a portfolio. We're going to take a quick break in the action to tell you about SRS Aquium. Want to make sure your M&A processes aren't stuck in the past? Partner with a company that's been defining the future of deal making for nearly two decades instead. 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And when you think about what drives a multiple of a business, its growth and stability, the nice thing about diversifying and getting speed in these consolidations is you are adding diversification, your improving stability in the consolidation. Alex's brother Jake, who is a very successful investor, has aligned being smallest scary in a roll up. Through scale and diversification of those revenue streams, those numbers on a percentage basis and on a overall risk basis start to come down. So that 25% customer in the scheme of our Drener prize becomes 2%. Whether event that could have swung your revenue double digits in Q4 now can only swing it by 80 basis points because it's blended into an overall consolidation. So that's why speed is important and being small scary. The way that we counteract the speed point with safety of principle and downside protection is we've rarely used leverage upfront in these consolidations. That's a big part of our model that allows us to go faster without having the risks of senior bank covenants. And when I say go faster, I don't just mean on the M&A side, but on the team building side. We're taking businesses that typically have anywhere from 1 to 3 million of G&A and over the course of 2 or 3 years that G&A is going to approach $8, 9, 10 million doing that in the face of bank covenants while you're doing a bunch of M&A while you're integrating to us adding leverage on their deals like an undue risk, particularly when the in place on lever yields are high enough where you don't need the leverage to make the math work. That's part of why when you look at our team page, we often joke we must be world's worst GP owners because we have so many people relative to our 4 billion of AUM got 70 some odd people. It can seem ridiculous on a head count per AUM basis, but that's very intentional. Our model is people intensive. It's time intensive. It's all encompassing. We joke about some of our mentors and friends who run firms where they're buying incredible businesses, paying market multiples and showing up to port meetings and everything seems to go up into the right. That's not what we do. We are buying founder and companies. Our GSP playbook is very involved. We have an incredible operating partner, a valuation team and operating executive team. Them and our deal teams do a lot of the heavy lifting in order to build these consolidations in a thoughtful way. It's also why we care a lot about getting the industry right. If you get the industry right and the trends right and you're investing in sexually growing industries that don't have risk from disintermediation from technology, you're going to have secular tailwind from the industry. We believe we'll continue to grow over time. If you do it with low leverage and great management teams, we believe we're going to win over time. That's why we have the confidence to move quickly is because we're picking industries. We are very, very thoughtful about the long-term growth prospects for. And so long as we don't lever them too much up front, we feel like we can get through cycles and get through any blips. I want to circle back on something we talked about earlier, which is if you bring together the tailwinds that you've done your work on, you understand what the lighthouse is, you want to move fast. How do you prevent yourself from group think of doing acquisition after acquisition and making mistakes a lot of the way because you want to move fast? So much of our process is looking back at the acquisitions. That lighthouse changes over time. In fact, some of our best deals don't go all that well from the beginning. We did a funeral home consolidation. The first quarter was a disaster under our ownership and that ended up being the best NYC deal we've done at our firm. So long as you're willing to think again and make changes to what business quality is and retract great management teams. Get the big.
big trends, right? You can build a diversified platform in a growing category and benefit from the tailwinds. In Microsoft Excel, every rollup looks easy. But in reality, operations are hard. These are people businesses, particularly in a world where technology is changing so fast, building in technology change management. Rollup is actually really, really hard and particularly through cycles. If you think about what blows up, rollups over time, at least in our experiences, two things. It's leverage and lack of integration. We touched on earlier, but we don't use leverage upfront in these consolidations. We'll add it later once they're 10, 15, 20 million of EBITDA and if quote unquote, earn the right for leverage and have the GNA in place, stand on it. And the integration side, A, we're J curving the GNA of these businesses dramatically to absorb the incremental units and the assets acquired. And B, Alex touched on it earlier, we're only doing rollups in categories and asset classes and businesses that have been consolidated before the benefit to that is there is off the shelf tech solutions that have been created to manage these businesses in a multi unit way. So you don't run into the problem, which happened to us in our second deal. The only deal we've ever lost money on where we had disenergies every time we bought an additional unit, we actually had to add GNA because we did not have the technology in place to manage it in a multi unit context. There's plenty of people who can be pioneers, be the first to roll up a category or maximize leverage, catch the cycle the right way and make a 14 X. That's just not our model. What are the biggest challenges of integrating additional adonacquisitions or stores? Visibility. People think about back office as some back office function in our experience, getting the CFO right, getting the systems right, having treasury and cash management and FPNA and right dashboards in place is so important. You can really fool yourself with run rates and add back nonsense, particularly in a roll up or your vinyl out of stuff. At some point, you have to figure out what are the cash flows of that business. Having a warning light system in place, which has become so much easier to do with the advent of AI and all the technology that's been invented, you can identify problems in real time and you can fix them. These are people businesses that we're investing in. In our experience, we believe culture matters, people matter, labor matters, having the systems to identify where the problems are, what the cash flows look like is important. I think a lot of people dismiss that. How long does it take to buy a platform that you've done an acquisition and have the right tech pipes in place so you have the dashboard you need to run it the way you'd like to? Before we go, we will not invest in a consolidation unless we have a lot of confidence in the tech platform. That is table six for us. When I said it takes two to three years from when we first start looking at an industry until we get a deal done, part of that is figuring out what quality is the lighthouse, but a lot of it too is making sure we have those pipes set up in place well before we even have the first asset. I want to ask you about capital allocation. Your buying businesses, there's a financing component. What do you see if the most important levers of capital allocation in success of one of these businesses? Two things. One is what is the pipeline and opportunities set for inorganic growth. We are actively avoiding categories where the bull dons are trading outside of our price range. There are categories today that people are having success rolling up whether they be Razzie HVAC or pest control or in a prior cycle for perhaps VET where the platform's traded big prices, but the bull dons also traded big prices. You have relatively small bull dons trading at maybe eight to eleven times cash flow. For us, that is fundamentally less interesting than similar and markets where the platforms are trading at 12 to 15 times, but the bull dons because of micro market risk or just lack of private equity heat are trading it. It's called five to eight times. To us, those are more interesting opportunities. A lot of the time we spend indiligents on a category and on the initial purchase within that category is spent on building out the pipeline. We can think about within how much confidence interval range do we have that we can get the next 30, 40, 50 million to work at an unlevered low to mid teens return and then with a drop of leverage once the business is ready for it. Now without even getting into organic growth, you're up into the high teens or low 20s. The second capital allocation decision that is critical to us is where are the pockets of technology implementation and investment to drive organic growth. Directionally speaking, the businesses we're investing in are GDP plus growers. Perhaps their markets are growing at three, four or five percent. We have found that through partnerships with our operating partners and management teams and founders with tech implementation, whether it's estimating software or with management tools or site selection, we're able to increase that organic growth rate, typically by two or three hundred basis points, which in pockets of venture capital might not sound enormous. But with us for buying a business and creating a platform for six times cash flow and we're taking the organic growth rate from three to six percent, 40 plus percent of that increase in sales growth is flowing down to our bottom line. That's material in terms of equity value creation, particularly when you pair that with the fact that we are able to typically sell these consolidations for a larger multiple than we create them for because they're scaled, they're diversified, they're professionally managed, they're well integrated, and they look like what firms want to pay up for because they are B&A engines. How do you decide when a business is ready to take on some leverage? It's a combination of two things. One is what is the depth of the G&A line? Do we have a CFO, a controller ahead of Treasury and Cash Management are all of the warning lights that we touched on earlier in place so that we're able to spot things in real time if something isn't coming to fruition in a way that we underwrote it. So that's the people side of it. And to a size and scale, we have found that the credit markets are far deeper, cheaper, more flexible, less covenant-laden, and friendly are to consolidations that are, let's say, 15 to 20 million of EBITDA in size and scope versus something that's five. What does that mean in terms of practical timing for us? That's usually 12 to 18 months after we invest in a business. We've typically deployed the preponderance of the equity we've allocated to that roll-up. The team is fully formed. We have all the warning lights in place, and it's at a size and scale where we can then go to the market and get a number of term sheets and create real competitive tension around that financing. More of the reasons why we love investing in these categories is because there are tons of high ROI opportunities to redeploy the cash flows. Before we get involved in these companies, typically these founders are not differentiating between investing and spending their measure of success at the end of each year is how much cash do I have in my bank account, and we totally flip that mindset to how many 20 plus percent I/R projects can we find. It's particularly true as we've done more of these commercial services consolidations where working capital is the real thing, and you think about a founder and business. Maybe it's a third generation family that's got a bunch of mouths to feed, even though there are tons of growth opportunities, they have to think about the working capital investment and go capture those projects. Those are opportunities that we love because they're not capital constrained in that way and don't think about businesses that way. It's funny because the Wall Street Journal had an article the other week about how popular these halo businesses are, high asset intensity, low obsolescence. This is in reaction to some of the AI and software problems. What we have been doing for these last 15 years has been so out of favor and so uncool. It's funny to see this swing back toward these types of companies. The other point I'd love to make here is that every one of our partner companies we think about is that we're going to own them forever. Obviously, that's not the model. We sell companies to a big part of our process, but our view is what gets us to the returns that we're proud of is having the mindset that's why we care a lot about price because our view is if you're buying a business at a double digit in place free cashly yield in a growing category with a great management team and you don't put too much debt on it, that is a recipe for success. So every decision we make, we make as though we're going to own it forever and we care a lot about integrating these businesses and we care a lot about how they're managed. I think that's been a big driver of the returns. When you come at it with the mindset of wanting to own something forever and you have an example like a tire company with 150,000 units, you can imagine continuing to do this for a long time. How do you think about the exit strategy? We fight about this all the time, Ted. Our view fundamentally is investors give us a dollar, our goal that we're striving towards every day is to give them $3 back within a reasonable time period. That's a 25% or so gross IRR. Our job is to build these consolidations to a standpoint where they are M&A machines that can continue to buy things at reasonable prices, integrate them and grow the underlying business they bought so that they bought something for six under our two-dollage. They've integrated it down to four and some other buyer can continue to underwrite that. We should consider selling. Larger firms perhaps have different costs of capital than we do. Larger firms are able to whatever things when they buy them from us in a way that we couldn't. When we started them, market forces are going to be market forces in terms of what's popular and invoked.
for people to buy today. So when you put that all together, a lot of our job as managers is to listen to the market and to understand where the pockets of opportunity are for us to create liquidity for our investors and for our management teams. Having said that, we're glad to roll. Most of the exits we've had, we've rolled equity into the deal. We've benefited from that, not only economically given, the buyers have tended to do well with businesses. We've sold them, which is a good thing. But also we've learned a ton from remaining involved with a bunch of these businesses. There's a firm on the West Coast, who I'll give a shout out to, side-door equity partners. We've been on two boards with them from businesses we've sold. We've learned enormous amounts from watching them deal with founders and management teams and think about different growth initiatives and how to prioritize and size the prize of those. That's been hugely beneficial to us over the last 13 years. When I said we fight about all the time, I think it's part of our process. On the one hand, we're building these businesses we're really proud of. And we talked about be able to feed our winners and continue to grow and compound. On the other hand, we have the scars with some of the early businesses of having lived through cycles. We understand that when the opportunity is to return capital to our investors in generate great returns, that's the tension that we have that versus the incremental IRR. When you're talking to a founder that you're trying to win the deal, how do you position that tension with wanting to be their partner forever and treat it that way? And the knowledge that in the structure that you're in, you're ultimately probably going to sell it in a few years. We're very upfront about the point that we are a private equity firm. Our goal is to monetize the investments within a reasonable time horizon with our founders at self-soacting. If they have an issue with that, there's probably not going to be a partnership. And if they don't, then let's turn over the next card and talk about it. That also comes to the discussion around incentives and incentive alignment with us and the partner companies. One of the things that we've spent a lot of time, effort, and energy on over the last 13 years is coming up with incentive and governance structures in place to make sure that people are maximally aligned to a successful exit. And so what does that mean? For us, that means the importance of role over in a founder on transaction. Founders are typically rolling. And they were from 20 to 50% of a transaction with us. Also, incentive economics above and beyond that. General private equity hygiene is to allocate a 10% management incentive plan at the time of the deal. And we do that. And that's important. But what we found is going above and beyond that to create even more alignment in some of the, I'll call them, upper tier outcome cases. When we do a deal with a founder, we present to him or her as well as their whole team what the management option program looks like. But we also explain that if they are willing to write a new check into our deal side by side with our security, we will give them additional one-to-one options on that dollar. So if you're ready to check for $100,000, Mrs. Regional Manager, we will give you above and beyond your base options another $100,000. In addition to that, we are forward about providing incentives above three and four X outcomes. We call them super options. Our view is the incremental delusion above a three or four X is more than worth it for the incremental incentive for these people to be maxed-by-line with us. And we've had a number of those outcomes come to pass. And that's the best part of ringing that bell. With you guys as founders of the business, your own operating experience, what you've done, how have you gone about building Garnet Station to take all of those lessons and scale them with your team? We review the opportunity to bring in great people as an investment. One of the effects of the DPI problem in the broader industry is not just on LPs. It's also on investors, right? And you think about VP, Principal MD, even partner level investors have been at firms for a while and haven't seen their carry paid out, there are succession log jams that have only gotten worse. We've really gone on offense to recruit talent from other great firms, people who we brought on that years ago we never could have got to join our firm. And that's one of the ways we've been able to grow our business is attracting great talent and investing in the team, not just on the investment side, but also if you look at our operating team and value creation team, we brought on Wilgads in our COO and partner about four years ago. It's an unbelievable accelerator to the business. I will often say to each other, I can't believe we ever had a firm without having Wil there to really manage and shore our processes and our back offices up to the same standards as our investment activities. Our third hire we ever made is our partner Howard Norwitz, who we call him the left tackle of the firm Howard, it's a 35 year background in debt and distress. When we brought Howard on, we certainly could not afford him. That was an enormous investment, but an example of looking back without Howard, we never could have built the firm. So I think investing in talent, not just at the partner companies that we've talked so much about, but also at the firm has really allowed us to grow the business. There's been tactical things we've done as relates to hiring from having operated the companies in the early days that we've learned. For example, we have an operating executive program where these are all full time employees who go and live in market, shoulder to shoulder, with a CEO of each of the consolidations and help them with executing and implementing the 100 day plan. When we were running the businesses ourselves in the early days, one of the things we quickly noticed was they would always take us a lot longer than 100 days to implement the 100 day plan and make sure that all the integration and the tech adoption and the things that go on with institutional ownership were happening. And aha moment occurred to us as we started doing this at Hawk in an informal way years ago, where we would have people spend real time down in the portfolio companies was that if we actually put someone there whose sole job was to project manage that process, that was a real accelerant for us. So I think that's been a huge part of the value creation the last few years. Then two, a lot of it's good luck. Honestly, I mean, Alex talked about Will and Howard who we built the firm without, but our very first employee and hire was at the time a 24 year old named Jordan Gare who came to meet with us to get advice on going to business school. And now 12 years later is mission critical to the firm. He's our right hand guy and we couldn't have built the firm without him. How have you systematized and organized the 70 people underneath that leadership? It's no different than a lot of firms, but we have an investment team. Jordan helps oversee that. We have a number of deal quarterbacks on the investment team who report into us and have a VP. Those are principal and partner level. And they have a VP, a senior associate and often an associate on deal teams. They then report into me and Matt or the investment committee. Will oversees our CFO and our back office activities. We have a business development five person team that's done an incredible job helping source opportunities and give me and Matt leverage or we used to have to do every first meeting. Now with a business development team, every first meeting with founders and our business development team is able to not only handle the first call, but actually handle the first meeting and then help decide whether Matt and I should fly out and spend time in person with the founders, which is a big part of our program. So investment team, business development team and then all the back office activities of the firm. How do you think about where to take GSP from here? That's a question that Matt and I think a lot about. I'll say one of our mentors, Brian Friedman from Jeffery, is a really thoughtful guy. We were meeting with him a couple of months ago, partly on this question, where we come out is putting one foot in front of the other. Not having these big hairy audacious goals. Proud of the business we built. We've got an incredible team. We're investing in industries that are growing with huge tam. Rather than saying, oh, we have some goal that do X number of deals and Y sectors. Continue to put one foot in front of the other, stick to what we're good at, what we know, the playbook that we've developed and continue to generate great returns. We certainly don't have an AUM goal. That's not the business. Our goal is on the incentive side. Brian was very helpful in clarifying that type of thinking. I think the problem, if you say, well, we want to do a deal in this space or we really want to do a deal of this size or we want to get to this AUM, is that you may make decisions to force yourself into that. And ultimately, that may prove to be missed up. So it firmly agree with Alex, putting one foot in front of the other and not changing the model has gotten us here. And hopefully we have our 30 or 40 years of doing this. And we love it. We have the best time. We love what we do. We love working together. We love working with the team. Our favorite part is working with the founders. So these businesses, I was on spring break with my kids, but I was on the phone randomly yesterday with Tony Lamb who's the founder and CEO of Konai, is one of our best friends. Been invested with Tony and his wife, Suzy, for seven years now, unbelievable founder, person, close friend, talking about AI and technology and innovation and learning from him. He runs a food truck franchise or business. You might think what Konai Lamb do to help you with AI and innovation in our firm, but Tony is brilliant. He's extremely helpful to us and a great friend. So we love what we do. We're just going to continue putting one foot in front of the other and continue to grow. All right, Matt, Alex, you know what's coming. So, my good chance to ask you a couple of closing questions. Before we get to the closing questions, I want to tell you about one of our strengths,
strategic investments. We've made a few, and each are working on a product or service we think will be valuable to our community. One is Ascension Data. Ascension provides workflow software for compensation that allows you to track, plan, and take care of your team. We're excited for you to check out how they can help solve the sticky pain point of compensation. There's a link in the show notes so you can learn more. And here are those closing questions. Matt, what was your first paid job and would you learn from it? My first paid job was when I was 14 years old. I worked at a pet store in Connecticut called pet pantry. It wasn't old enough where they could pay me in cash compensation. So they paid me in kind and I had a lot of pets. They would give me pet food and dog food and interesting wheels and contraptions for my various animals at home. And God bless my parents for putting up with that. It taught me a the value of hard work because every day I came in, I would clean out the exact same cages and refill the same bowls and food. It was relatively rote, but I think doing that at a young age does teach you the value of showing up on time and working hard. And I think there's something to be said for everyone having to work in retail at some point and deal with tons of people, tons of different personalities and some of the more complicated factors being relatively young and working in a retail environment is something I learned a ton from. I will certainly force my kids to do something similar once they're 14 years old. It was a great experience. Alex, what's the best advice you've ever received? My favorite advice is my wife's grandfather. It's an incredible entrepreneur built an amazing real estate business from nothing used to tell me when he was alive, every deal is the enemy. And never forget that. We talked a little bit about group think and our fear of group think and think again. And every deal is the enemy is hung signed in our office just to remind us on the one yard line, never get comfortable, never let inertia take you through a deal, never let quote unquote pattern recognition allow you to invest money. Make sure you're thinking again on every single assumption and every set of diligence. We say that a lot in our office. So every deal is the enemy is my favorite piece of advice. Each two people have had the biggest impact on your professional lives. For me, I would say number one is my wife Annabelle. She's allowed me to spend the time effort and energy traveling around the world with Alex the last 13 years doing the things we need to do to build the firm and she's picked both of us up off the ground from the lows over the last 13 years. But equally as important, she actually suggested that Alex and I work together while we were in business school. So GSPs very much her brainchild, her and Alex have actually known each other for longer than I've known either one of them. They went from preschool through college together. We both give her and Alex's wife, who's also named Alex, a ton of credit for helping us in the early days of figuring out our partnership. Two is Royce Yudkoff who we mentioned earlier, who is our HBS professor for me and I'm sure Alex agrees has been our most impactful and important mentor and thought partner over the last 13 years. Even to this day, almost 15 years later, whenever we have a serious problem, our first phone call is to Royce and just an unbelievable thoughtful, smart, humble individual who we'll add to. I'll start with my wife as well. That was my planned answer, but I'm going to get a lot of trouble. Probably a good most. My wife was an incredible, amazing person and wife and mother and business person in her own right. Keep going. But in terms of most impactful on my professional career, the two from Paul Freiburg, who is now the executive chairman of Continental Grain, who was the CEO of Continental Grain, has been my mentor for 27 years. I guess saw something in me when I was a teenager and has been there for me every step of the way. So our largest investor has been there, the depths of COVID every Sunday, two hour phone calls to strategically and psychologically get us through the lows. I'm forever grateful to Paul. The second person I would say is a, maybe I didn't even mark back or who unfortunately passed away about two and a half years ago. Mark was one of the very early partners at Apollo, one of the first employees there and the senior partner there. Mark was the first person I met in business other than my father, who I wanted to be like. For me, it was the first person other than my dad where I saw you could be very professionally successful, family successful, philanthropically successful. And I wanted to be like Mark and I still do what's your biggest investment pet peeve? My biggest investment pet peeve is when people seem to have all the answers and won't simply say, I don't know, let me get back to on that. Particularly with our team, I'm completely fine. I know Alex agrees with people wanting to go do some extra work or analysis to get at the right answer, but I am not a big fan of people responding to things off the cuff without full diligence and confirmation there. Drives me nuts. For me, it's when people don't write things down. I can't stand where meetings and people aren't taking notes. It drives me insane. All right, guys, last one. If the next five years are a chapter in your life, what's that chapter about? Certainly the first 10 years of us building the firm was very much that it was us building the processes, the team and building the overall enterprise to go execute on our mission of fully continuing to generate attractive risk adjusted returns and do it consistently. When I think about the next five years, I feel like today we're very much in replication phase. Over the last three or four or five years, the engine has started to hum where Alex and I don't need to be involved in every single decision. We don't need to negotiate the same credit agreements that we used to 10 years ago or put our nose and documents that maybe we would have six, seven or eight years ago. The team is in a place today where we feel like everything we're doing is based on processes and decisions and substance and form that we put into place four or five, six years ago, some intentional, some unintentional today. If we were to look at the next five years, it would be the replication phase or hopefully of our firm. I'll just add to that, which is not only replication phase, but what gets me so excited is all the AI and all the technology that's changing and focused on how we bring Matt to help grow our businesses and improve our outcomes. I get jazzed about all the things that are happening and we're very much leading into all of the innovation and change. Matt, Alex, thanks so much for sharing your journey. Thank you, Ted. Thank you, Ted. Thanks for listening to the show. If you like what you heard, hop on our website at capitalallocators.com where you can access past shows, join our mailing list and sign up for premium content. Have a good one and see you next time. All opinions expressed by Ted and podcast guests are solely their own opinions and do not reflect the opinion of capital allocators or their firms. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. Clients of capital allocators or podcast guests may maintain positions and securities discussed on this podcast.
Podcast Summary
Key Points:
Alex Sloan and Matt Promen, co-founders of Garnet Station Partners, transitioned from traditional finance careers to franchise ownership, starting with a 23-unit Burger King in North Carolina and scaling it to 1,100 locations before selling for over $1 billion.
Their lifelong friendship enables a culture of open debate and disagreement, which helps avoid groupthink and improve decision-making in their private equity firm.
The firm focuses on "buy and build" investments in fragmented markets, targeting founder-led core economy businesses, with a playbook centered on sourcing lighthouse assets, fast execution, and disciplined capital allocation.
Key lessons from scaling through cycles include resilience during crises like COVID and inflation, the importance of diversification to mitigate micro-market risks, and maintaining perspective through highs and lows.
Their entrepreneurial journey was supported by mentors like Royce Yudkoff and their Harvard Business School network, which provided credibility and resources.
Summary:
The transcription features an interview with Alex Sloan and Matt Promen, co-founders of Garnet Station Partners, a $4 billion private equity firm. They share their unconventional path from banking and private equity careers to becoming Burger King franchisees, starting with 23 units and growing to 1,100 before selling the business. Their lifelong friendship fosters a culture of debate and disagreement, which they view as essential for avoiding groupthink and making sound investment decisions.
The firm's strategy involves consolidating fragmented markets, particularly in founder-led core economy businesses, by acquiring "lighthouse" companies and scaling them through M&A and organic growth. They emphasize the importance of diversification to reduce micro-market risks, such as customer concentration or weather dependency. The conversation also covers lessons from navigating downturns, including COVID and inflation, which tested their resilience and forced them to adapt, such as building a distribution network.
They highlight the role of mentors like Royce Yudkoff and the Harvard Business School network in their success. Overall, the discussion underscores the value of operational experience, disciplined capital allocation, and long-term value creation in private equity.
FAQs
Garnett Station Partners is a $4 billion private equity firm focused on buy and build investments in founder-led core economy businesses.
They started by acquiring a 23-unit Burger King franchise in North Carolina, scaling it to 1,100 locations before selling it back to the franchisor for over a billion dollars.
Their 30-year friendship allows them to argue and disagree openly without worrying about feelings, speeding up decision-making and reducing groupthink.
Their executive coach helps them manage conflict, think through strategic and people issues, and avoid groupthink, especially as deals near closing.
During COVID, stores shut down, suppliers filed for bankruptcy, and their stock dropped from $10 to $0.98, requiring them to secure liquidity and build a distribution business to survive.
They mitigate micro market risks by consolidating assets, so a single customer risk drops from 25% to 2% and weather impacts shrink from double digits to 80 basis points.
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