Does your website read like a committee of ghosts wrote it? Logos, vague promises, stock photos—and no real humans your audience can actually trust?
In this episode of the Spin Sucks Podcast, Gini Dietrich introduces author footprints: a simple way to turn your internal subject-matter experts into visible, credible sources for both humans and AI.
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Most websites read like they were written by a committee of ghosts. Logos everywhere, vague. We help leading organizations do blah, blah, blah, blah, blah. Or we help every human being on Earth language. Maybe a stock photo of someone smiling at a laptop. But when a real person lands on those pages and wonders who actually knows this stuff, there's no one there. No names, no faces, no proof. That is a problem for both AI and for humans. People trust people. We don't trust logos, we don't trust brands. And AI systems are trained to look for the same exact signals. Real experts with real names, consistent bios, repeat bylines, and links that say this person talks about this topic a lot and others trust them enough to quote or invite them back. When those signals are missing, your content is easier to skip over in searches, short lists, in boxes and AI answers. And last week's work, you started to fix that by building anchor hubs. These are clear structured pages that answer the big questions your audience asked early. This week, we're going to attach humans to those hubs. The goal is to make your internal experts findable and credible. By the end of this episode, you will have three things. Two subject matter experts clearly defined as the brains behind your key topics. Simple, proof-backed mini bios or brief bios you can reuse on pages, decks, pitches, and in your PR. And six byline article ideas ready to turn into articles, posts, or talks in January. In other words, on this week's Spinselg's podcast episode, I'll teach you how to stop looking like a ghost site and start leaving author footprints, your audiences and the bots can actually follow. If you're a communications pro who works hard, doesn't compromise quality, and gets the job done, welcome home. We'll share our tips, tricks, and stories. And together, we will change the face of PR. Spin sucks, but we don't. With the SpinSucks podcast, here's Ginny Dietrich. Welcome back to the SpinSucks podcast. I'm Ginny Dietrich. Before we get started, I have a little tip for you. Do you know we also have a video version of this show? Check us out on YouTube where listed a SpinSucks there and make sure you subscribe so you never miss an episode. When we talk about author footprints, we're talking about the visible, repeatable traces your experts leave across your content. Not just a name slapped on a blog post, not a one-line bio that says VP of strategy. Author footprints are the pattern that says the person is real. They know what the heck they're talking about and other people trust them enough to quote, "invite" or hire them. In practice, it looks like this. A short, consistent, mini-bile that appears wherever they publish or present, mine is like three sentences, I think. And consistency is key. They can't have one bio on the website, another on LinkedIn, and yet another in-trade publications. It should also demonstrate clear topics they can own. In other words, the same two or three themes that show up again and again. It also should include proof points, such as talks, reports, marquee projects, media quotes, and awards. And it should link back to an anchor hub or resource page that collects their thinking. These anchor hubs is what you're working on right now, so you will link their bio back to the anchor hub. Individually, each of these things is small. Together, they form a trail, a buyer or a reporter or a partner or an analyst who clicks around your site can quickly see, oh, this is the person who really understands X. And they've been talking about it for quite a while. That's great. Now I know they're an expert. That trail matters for two reasons. First, humans. Most of us skim content making snap judgments about who to trust, right or wrong, that's what we do as human beings. Named experts who have lots of social proof and proof points from external sources lower their risk of having to do a bunch of time sucking research. Because humans are humans and we always, always look for the easy answer. Second, machines. AI systems don't just read your words. They look for patterns. They notice when the same name keeps showing up around the same topics. That's one of the ways you start to look like a source, not just another page. Your anchor hubs that you started building last week tell the world what you want to be known for. Author footprints tell the world who is behind that expertise and give both humans and bots a reason to believe you. All right, so let's get to work. Set a 60 minute timer and get your button gear. For the first 10 minutes, you're going to choose your first two experts. Just like we did with the anchor hubs, we're starting small on purpose. I want you to have all of this created by January. So start small. Think about the people inside your organization who always get pulled in for their opinion on things. Maybe it's the person that sales calls when a buyer has a weird edge case question. Or maybe it's the person who product leans on to translate features into benefits. Or maybe it's the person who already shows up in customer meetings, panel speaking engagements and webinars. You have experts internally. That's who you're going to turn to. Those are your first two subject matter experts. Write their names at the top of your document. These are the humans you're going to make easier to find and trust. For the next 25 minutes, you'll focus on drafting an author block for each of them. This is what you'll drop onto an about page at the end of articles or on your anchor hub. Use this simple structure. Number one, who they are. Jordan Smith is director of customer service at Acme Health, where they've helped more than 150 clinics simplify complex patient journeys. So that's who Jordan is, what they know. Jordan focuses on care coordination, patient communication, and operationalizing new technology inside busy teams, where they've helped. Jordan has led CX projects recognized by modern healthcare and regular speaks at the connected care summit. And then how to cite them. Link their name to one or two existing assets such as a blog post they've written or slide deck webinar replay or report. Eventually when your anchor hubs are published, you'll link to that. So who they are, what they know, where they've helped and then cite them. Do this twice, one for each subject matter expert. It does not need to be perfect. It's going to change. It just needs to exist. You can and will update it later. So just get it done. Now you're going to spend 20 minutes to make your experts byline ready for January. For each draft three short article talk post titles that map directly to the topics in your anchor hubs. They feel timely for the start of the year. So it might be planning doing things better, avoiding mistakes, losing weight, eating better, eating more protein, lifting heavier, whatever happens to be. And are specific enough that your audience can immediately see value. When you're finished, you'll have six byline ideas you can turn into blog posts or LinkedIn articles. Remember that AI answers really, really like LinkedIn articles that you can pitch these industry pubs. Again, really like our media or uses topics for webinars, podcasts or conference abstracts. Now take the last five minutes and drop each mini bio into your anchor hub or about page. Then add the six byline ideas to your content calendar or pitch tracker so that you're ready to go in January. That's it. In an hour you've gone from ghost brand to two named experts with social proof and a pipeline of ideas to keep them visible. In just a minute, I'll be back to talk you through where your author footprints show up and how to know if it's working. I'll be right back. Welcome back. We've talked about how to spend an hour to get author footprints created. Now let's go through where your author footprints show up and how to know if it's working. You've done the hard part. You've turned internal brain power into clear proof backed humans. Now the job is to put those humans where people will actually see them. To do that, you'll think in three layers on your site. In your content and inside your workflows. There are specific areas on your website that she consistently display your subject matter expert footprints, anchor hubs, articles, blog posts, resources, the about page and the contact us page. Each anchor hub should clearly feature the expert or experts who own that topic. Add a short bio block near the top or the bottom that includes their name, their brief bio, and links to more of their work. Wherever your subject matter appears as an author or key contributor, use the mini bio. If you have author pages, ensure their topics and proof points align with what you've just written. On the about us page, create an expert section that groups subject matter experts by topic or audience and then link each expert's name to the anchor hubs they support. On the contact us page and where appropriate, introduce key experts as part of what buyers get access to. For instance, you'll work directly with Jordan Smith, our VP of strategy who blah, blah, blah. These placements make it easy for both humans and bots to connect. And one more thing, make sure that their bio that you're using on the website is consistent across everywhere. So all of their social media platforms need to be changed. So they all match everywhere they have a bio. It needs to change and be updated with this mini bio. Anywhere your content travels, your experts can travel with it. That means in your white papers, your playbooks, your ebooks, your one pages, you'll add a short expert bio on the inside cover or back page. For webinars, videos and podcasts, you'll use the brief bio on registration pages, show notes and event descriptions. Repeat the who they are and what they know lines in your intro. So the script matches the site. When you feature an expert's content in newsletters and email campaigns, you'll add a one sentence version of their bio and link to the anchor hub. And in slide decks and proposals, you'll include their bios in meet the team and who you'll work with slides. Reuse the same language you have elsewhere. So buy or see the same story everywhere. This is one of the biggest mistakes we all make. In fact, I just realized the other day that I updated, my LinkedIn bio to have that I'm legend on Peloton. And I don't have that anywhere else. So I need to add that to the other places, either that or take it off. LinkedIn, but I think it's funny. So I'm probably gonna add to other places. This turns every asset into another surface where your author footprints consistently appear. Experts stop becoming website decoration and they start driving deals and coverage. In sales and customer service email templates, you can drop in one or two sentences. Something like, I've looped in Jordan Smith, our director of customer experience who blah, blah, blah. And then link the experts name to their bio or to their anchor hub page. You can also use them in proposals, RFPs or QBR decks. Use the full mini bio on team pages and capability overviews. If you have a media room or media page on the website, create a spokespeople or expert section featuring your subject matter experts, their topics and proof points. Include one click to download headshots, bios, previous quotes and sample topics they could speak on. And for conference and awards submissions, reuse the same bios when nominating speakers or submitting sessions. Over time, event organizers and judges noticed the same names associated with the same expertise. And then finally, plug your subject matter expert into the places your team and the AI tools look for information such as your internal wiki or knowledge base in your AI knowledge packs as you're training your AI and in your CRM. Now of course, it would not be genetic content without some measurement. I'm not going to make you do dashboards or Google Analytics or any math. Nope, it's going to be super, super simple. You'll look for both internal and external signals. From an internal perspective, if sales can copy and paste a subject matter expert intro into emails without rewriting it, you're winning. If people stop asking you for information on your SMEs and they just grab it from the website or internal wiki, you're winning. If new decks in one page were used the same expert verbs instead of inventing fresh fluff every time, you are winning. If all you did this week was make it easier for your team to introduce your experts in a consistent, similar way, you are winning. And then from an external perspective, you now have six-byline ideas ready to pitch or publish. Partners, event organizations, and journalists respond better when you send an SME with a clear mini-bile and specific topic ideas. Prospects start asking for time with a particular person. Could we talk directly with the person who wrote that article or loved that webinar? These are small anecdotal signs, but together, they tell you your author footprints are working because your experts are becoming easier to find, easier to introduce, and easier to trust. Last week, you built your anchor hubs so your best content has a home. This week, you're going to attach real humans to that content, experts with names, social proof, and clear topics they own. By now, you should have two subject matter experts identified as the brains behind your key topics, short proof-backed mini-bios you can reuse everywhere and six concrete byline ideas ready for January. That's the foundation of your author footprint strategy. No rebrand, no giant project, just an hour of work that makes you look a lot less like a ghost site and a lot more like a team of real people who know what they're talking about. Next week, before US Thanksgiving, we're going to take those byline ideas and start turning them into content that AI and humans cannot ignore. So your newly visible experts don't just exist on your site. They start showing up wherever your audience is already paying attention. I'll see you next week for that. If you're ready to change the face of PR, make sure you subscribe to the SpinSucks podcast. If you enjoyed this episode, leave us a rating and a review.
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