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a16z's New Media Playbook

48m 28s

a16z's New Media Playbook

The discussion centers on A16Z's shift from traditional to new media strategy. Historically, media involved a narrow funnel (e.g., major newspapers, TV) where cautious, polished messaging aimed to avoid offense, but this often led to irreversible misinterpretations. The new approach embraces the internet's democratized channels, prioritizing speed, authenticity, and being interesting over being inoffensive. Key principles include "flooding the zone" with proactive content across platforms like podcasts and leveraging long-form formats to provide full context, which minimizes misrepresentation. The strategy also moves away from abstract corporate branding to highlight real individuals and founder CEOs, whose original ideas naturally engage audiences. This reflects a broader industry shift where attention is scarce, and direct, compelling communication trumps traditional, defensive media playbooks.

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This episode is from a recent A16Z all-hands meeting where Bedmore with Mark and Reese and Deny discuss the firm's new media strategy. We cover why the old media playbook no longer works, why be interesting matters more than being inoffensive and how speed and authenticity have replaced polishing cautious. Really stoked to be making this happen. Today's gonna be a fun one. We're gonna dive into all things new media. First start with a high-level conversation about what is new media, how the media industry has changed, and then get into what the new media team is doing here at A16Z, what we've done so far, what we're focused on, and where we're going in 2026. But first we thought we'd start with a little sizzle reel that gives a little bit of insight into some of the activity that we've done here. So they pitched to us this idea of working with a virtual production using Marvel's scene. And we look at the calendar. This is such a crazy idea. Hi I'm Jessica. Hi I'm Jay. I'm Kevin Moody. Founder of Budalax. E? Stola has raised a 17 million series A led by A16Z. Mark the 7th of Sam. Ju-Jane. Welcome, welcome, welcome to A16Z. We've entered a world where attention is the scarce resource. There's unlimited channels and then the brands are mostly people. If you grew up in marketing your whole concept of the laws of physics is different. You have to approach new media with new media thinking new media people that kind of thing. The world of media is completely different from what we've seen. We've seen some market themselves. There's actually tremendous hunger in the country and in the world for actual law form intelligent commentary. If you want to do something larger than yourselves and make the world a better place, we are 100% for it. One quick story I want to tell is to the video that we put out for the fundraising announcement, which is our third most popular post ever on the last night before putting it out. We had trouble getting one of the rights cleared for one of the songs that actually was like the backbone for the video. So the team using 11 labs recreated a different song that I think was actually better, but it was a sort of an amazing last night's sprint to make it all work. And I want to start there with the fundraiser announcement because Ben you had this quote which I think summarizes one of the main principles of new media. I just want to read a small part of it and then have you elaborate. Old media is defense oriented. In new media offense is always better than defense. We've spent many years fretting about our results being leaked. Old media tries to please every audience. Old media is terrified of upsetting people and new media only cares about being interesting. When in doubt, flood the zone. Yeah. Yeah. That sounds like something I said. Well, you share some of the tenants behind that idea and how you came to it. Yeah. So actually it's interesting. It's a really weird adjustment going from, you know, I mean, I spent my whole career in old media or dealing with old media. Now we're in new media in the history of the firm. The one thing that we really, really, really, really defended against was basically leaked results. And the reason and it goes back to in the pretty early days of the firm, the New York Times got a leak of our results. And I mean, we were like a young firm. So most of the funds were like a year old. And venture capital firms don't have high returns in the first year because nothing happens in the first year. It's not like a stock market type thing. And so they miss or maybe it's a Wall Street Journal. It was one of the two, but they misinterpreted the results. So they kind of said, well, the early funds were good because those had enough years to get kind of returns in them. But funds were even terrible and like, and so forth. And because old media was still powerful, it was very hard to combat it. We put out statements in this and that and the other blog posts explaining like why they were wrong, but it didn't land. And it was such a like a inside the firm. It was such a big crisis that actually I'm pretty sure biology quit because he thought we were dead because the New York Times had just ruined the whole firm with that article. So it was like that kind of existential threat. And so we were very oriented around, okay, don't let anything out. That could be misinterpreted or this or that because you can never correct it. It goes out there and you're never going to kind of come back from it. And see more about the flood the zone concept in terms of why it works and why it's so different than what would happen in the past. So in the past, traditional, he didn't count if it wasn't in the Wall Street Journal or the New York Times or like the economist or CNN or like there were maybe eight channels that could save something. And then whatever they said was permitting in that. Once it was out there, it was very hard to deal with. And it would be top of Google results like the whole thing. But now, like Mark and I, if we really had a problem, could go on 30 podcasts, all of which get a much bigger audience than any of the publications I talked about. And we wouldn't have to talk about that. We could go talk about something else, more interesting and erase that from everybody's memory very quickly. So it's just without commenting on what's about a world like the laws of physics are completely different in this world than the other world. And I think to be effective as an organization in marketing and media, you have to embrace the new world because you can't be half and half because the whole motion of the old world will kill you in the new world, the Envice versa. And so you have to kind of commit to we're going to really care about what goes down through the old channels, or we're not going to give them. Sorry to use language. And we're just going to say interesting things and flood the zone. And we're doing the latter, by the way, there's a whole history to this. But basically like the whole idea that there's like a quote unquote corporate brand like the whole idea that there's like a corporate like trademark and then the whole idea that you like is a business you basically load everything in that thing. And that thing, whether it's general electric or international business machines or whatever, the idea that that thing is somehow abstracted away from the people involved. And then that the people involved their main job is to try to kind of buff that thing, which kind of led to this, what do we look at it as like it led to this like 80 year kind of reign of everything being synthetic and plastic and boring, right? Where like Ben and I've had this experience for many many decades at this point, it's just like the job of a corporate CEO for a very long time was to get up on stage and just say absolutely nothing in any sort of public event. I actually was on a board of the CEO who very firmly believe this and he literally would come off stage having very deliberately said absolutely nothing it would have been thrilled because like he had made no news like mission accomplished, right? Anyway, so Eric, your question like basically I think the retrospective view on this what happened was basically in the past, communication channels were just like super narrow, right? And so how could you get a message through to the mass market or to your audience here to your customer base? You could only do it by kind of sending in a message that was encoded into as few bits as possible, right? Because that was kind of your only shot because it was always limited by TV broadcast airtime or was limited by newspaper column inches or whatever. And so you just you had to kind of crystallize everything down to this kind of minimal and sort of least offensive kind of possible position. But it's always been unnatural because it's human beings like it never felt right. I always felt like weird because it's like this corporation is like this weird other kind of alien thing. It always felt weird and uncomfortable and we just kind of got used to it. And it just it turns out as a friend Mitt Romney famously said corporations are people too, right? And like Corbin. Right. Yeah, he was using it in a different context. He was not calling the change in PR. But for our purposes, it's like it's all about people. It's all about the decisions that people make. When a big company or a government agency or a nonprofit or a venture firm or a startup is like making decisions and acting in the world. That's people. Like there are some sort of people who are sitting around making that decision. And then it's kind of this almost I don't know like shock therapy or something where it's just it's the people who are actually making the calls actually show up and talking their own behalf and explain themselves and actually say what they think it like blows everybody's minds, right? You know, it's the response people have to Elon Musk, response people have to certain other people who are now kind of very notable in environment who are running large things who are very public and vocal. It's just kind of his thing. And it's just almost like this thing where it's like, well, they can't say that. And it's a little wait a minute. Number one, they can't say that like they're allowed to. They're like an adult in the United States of America. Like they're allowed to say whatever they want. Number one, number two, how about they actually tell us what they think? Like how about we hear directly from them so that we can actually understand what they're thinking and who they are and how they're processing reality and what their assumptions are. And of course, the technological cost for this is just that that narrow media funnel just got like completely blown to smithereens, right? In large part as a consequence of all the work that all of us have done on this call over the last 30 years. And you could kind of maybe say love it or hate it like the days of kind of this narrow channel, narrow casting. And then what I would argue is just this like inherently deceptive practice of abstracting things away from people that world is just clearly fading. And in the new world, we're just going to hear direct from people. Hey, look, I'm not a utopian and it's not going to be like 100% better, but I think there's no question it's a big net improvement. Yeah. And by the way, the other thing that's really interesting and retrospect is the things that people got in trouble for, cancel for, fired for, etc. In the past that they said in the press were all just misinterpretations. You know, with somebody saying something and because it was so narrow and because you could never erase it and because you could never come back and defend it because the audience would be, you know, a thousand of the size on the defense. You know, it wasn't, I said what I thought and people thought I was a horrible person. It was, I said something, it got misinterpreted and people thought it was a horrible person. So now in this world where like, you know, people say much more like aggressive things, I would just say in terms of, you know, not being mainstream thinking, but have room to explain it. That really happens anymore. So like, I mean, everything from like how are deemed to, you know, you name like in today's world that that would be nothing. But in that world because there was no chance to say, well, like this is what happened. You know, like there were just thousands of times when people got into incredible trouble for things that they said that were misinterpreted that they could not correct. Yeah. And Eric, you know, Ben, Ben Jamie Good advice, you know, actually before you came on board, which I am trying my best to stick to, although I will tell you it is a significant personal challenge. I can't was not eating an entire box of Oreos and drinking entire bottle scotch every night, both of which I'm also trying not to do. Cause we live in a healthy world now. So, let's self-destruct the world. So, you know, Ben, Ben pointed out like what Ben just said, basically applies into the new world actually just as much as the old world in the sense of like when every time I've got myself in a like serious trouble, like in public over the last decade, it's because I tweeted something. And I mean, you know, everybody on here probably knows so much. I love Twitter and like it's great to be able to rip off the hundred, you know, and I was really good at like compressing something super controversial and 140 characters and then really letting it rip with 280 characters. But Ben pointed out like, look, every time, every time somebody gets mad at you, you know, I would just just like completely ripped at you over that. Basically what's happened is it's out of context. And so what Ben said is, look, just say everything that you think, but say it on a podcast, right? Say it in the context of an hour and a half discussion so that you can, whatever it is, you've surrounded it with the full explanation or say it in the form of an essay where you've like fully articulated your argument and it's fully in context. And just observationally like in not just applying to myself, but just more broadly, it's actually interesting if you watch this to this date with public figures to get blown into the reins. It's almost always because of something that's basically too short. When people actually do the full long-for-arm explanation about they think even if it's on a highly controversial, you know, even if it's imputed to be highly controversial or whatever, if it's the full explanation, it is actually harder to blow people up. And again, you could kind of say it's actually really funny, you know, when I was a kid like, you know, the moral panic was around television, right? Kind of pre the internet. And the moral panic, a lot of moral panic intelligence and always was around the concept of sound bites, which is you only ever get to hear like five seconds of what anybody's thoughts are. And somehow television is now the gold standard, you know, for information transmission, the internet's evil, like somehow it all flipped. But anyway, the point being is like the internet gives us the chance to not only express ourselves like in short form, the internet specifically gives us the chance to express ourselves in long form. Right. And fully explain things. And that's just so different like the hour hour and a half, two hour discussion with somebody who's like deeply into something and is really involved in something. Like, yeah, we all experience this as consumers. Like, it's just so much better than the than the 30 second death that you know, might have been on the NBC Nightly News 30 years ago. And by the way, you know, the long form of almost anything that's interesting, complex systems problem, which is most everything in politics and in technology, you need the long form. There is no sound bite that gives you any information. And so you have to have a long conversation. So it is actually much better. That was for me. As far as I see, there's always that thing with sugar, you know, using bones or whatever to be wider and that kind of thing. I'm going to eat a gigantic package of Oreos tonight in Debra's honor. I really believe in you. The, well, yeah, we've also talked about, you know, media training of the past used to be around sort of, you know, how to stay out of trouble. This kind of thing. And now you, you know, if you're a CEO, you want to be, you know, something of, you know, Jordy from TVPN as its concept of a Joe Rogan CEO. I use someone interesting enough to go on Joe Rogan for three out, you know, someone like an Alex carp, someone like a Palmer lucky, right? And because in the flip side of that is that, you know, if you're interesting, you know, if you're powerful, you're because you're interesting. Because that's what people, that's what people want to work for. It's, you know, people want to be customers of, it's people want to invest in. And if you're powerful and interesting, you're going to be controversial. And, and that's something that you guys have also helped me get more, more accustomed to is like, hey, you know, this is the big leagues, you know, and there are people like who are going to be mad at what we're doing. And, and that is that's in some ways, that's a good thing. That's, it's evidence of our power and our stings. Yeah, no, I think that's right. And I think that, you know, it's hard. Did this is another kind of crossover between the old world and the new world? Because if you're a corporate brand, then, you know, you try and keep all the dust off the brand and, and, you know, try and be something that nobody hates, I guess, for lack of a better word. And then, you know, I think in today's world, to be good at marketing, you've got to be interesting to be interesting. If you're interesting and powerful, there are going to be a lot of people who don't like you. And that's, it'll like that's a good thing. And I was very happy to see by the way, the infrared piece because we can get like a nice piece on like a subsection of the firm, but nobody's ever going to write like a really nice thing about the whole firm. I think that, you know, also, it's a, this whole new world is much better for founder CEOs because to be a founder, you have to have an original idea. And original ideas are interesting by nature. I think that professional CEOs often get to that position through very careful, politicking, which kind of is the opposite where you want to be uncontroversial. Like nobody can ding you right as you get to the thing. And you know, Mark and I have been on, you know, Mark mentioned where they're me, but been on large boards, where in the large boards, you know, when it comes to picking the professional CEO, they're all about what's not wrong with him, not what's right with it, or let's right with her. And so you get these very vanilla characters who definitely could not go on Joe Rogan. And that, you know, is all to our advantage because we basically deal almost entirely with founder CEOs. I want to transition to one more structural mechanic because it's a segue into how we've built our team a little bit. And it's, this markets is a McLuhan quote, you know, if it's on TV, it's a TV show. And to talk about how the different formats yield different, different types of content. You want me to do it? Yeah, yeah. Okay. Okay, this is the thing. Okay. So yeah, Marshall McLuhan was a great media theorist of the TV era. And actually his work has actually held up really well and it's worth reading. But he had this, this thing, an air just that he said, if it's on TV, it's a television show. In other words, like, basically, the, you know, as he said, the medium is the message. Basically, what he said is like, look, like TV TV TV is a specific kind of technology, specific kind of media technology. And basically, like all of the questions around TV are like, you know, is it a, is it, you know, it's all basically just, like the only real parameters length, like is it a three minute news segment, is it a 20 minute sitcom, is it a 40 minute drama? Like there's very little kind of variation in like what you can do, because it's just a linear, you know, it's just a straight, you know, just, you know, broadcast video, you know, mass broadcast video. And so he said, you know, basically the medium and it's first, you know, 10 or 20 years evolved, you know, basically the concept of what we now know to be a television show, which is basically either a comedy or a drama or a combination of the both. And it's basically a little story and it's a little story that plays over 20 to 40 minutes and it kind of has to be a self-contained story, because you don't know when people are going to watch it. And you know, now they're doing, you know, now they're doing, you know, streaming and doing serial stories. But, you know, television shows properly generally where, you know, where everything was on one off, you can watch up and so's out of order. And so there's like, they're the, they're these very like self-contained little basically, you know, plays, little stage plays, broadcast on video. And then they're, they're these self-contained little stories. And then, and then they need to kind of appeal to emotion, because it's like an emotional medium, right? It's not like an information dance medium. It's a, you know, it's a, it's a, it's a, it's a medium that literally puts somebody in your living room. And so basically it's like these little morality plays, right? And there's got to be like, good guys and bad guys and kind of a very simplistic story. And there's like a few, you know, a few mile plot twist and then everything kind of wraps up at the end. And when he says sort of the consequence of that is like everything on television has to be a television show. And that includes everything in the real world that gets talked about on television has to be turned into a television show. Right? And, and this is kind of, you know, the running joke of like following, you know, I don't know, whatever current events or politics on TV right now, which is kind of running joke, which is, you know, an either party, which is just kind of like, oh, you know, you know, you know, oh, it's, you know, it's time for the next season. Oh, you know, this is the new, you know, main plot that's happening. And then this is the new secondary plot that's happening. And if you watch CNN every night, you know, they're just kind of, you know, they're kind of just playing with these stories, you know, kind of over time, the way that the way that a soap opera might or that, you know, that a that a drama might or occasionally, you know, how comedy might. And so, so basically we just like lived in a world where it just seems like everything's a TV show. And it's, it's a world where like all the edges are sanded off and everything is kind of very smooth and professional and everything is kind of within this very narrow band of what can be put into these kind of little, little morality place. Okay, so Marshall McLuhan unfortunately is long dead, but I assert that if you were alive today, he would say, if it's on the internet, it's a viral internet post, right? So like, what's the native medium of the internet? Like, what's the thing that what's the form of media on the internet that like rips and dominates? And it's clearly the viral post, right? It's the viral tweet. It's the viral TikTok. It's the viral Instagram, right? It's the, it's the, it's the viral Facebook post is the viral substack. It's the viral YouTube video. Like, it's very clearly to post and specifically, it's the viral post. Like, it's, it's the one that really rips. And so so basically, you're right, right? So my theory is if it's on the internet, everything is a viral post. And then you just ask yourself two questions, which is like, okay, what's the characteristic of a viral post? And, and like, nine times out of 10, it's something that like really gets people cranked up, right? Like on whatever topic, right? It might be on whatever your favorite pop star said yesterday or it might be on whatever, you know, with a politician's saturday, it might be on whatever, you know, a business leader's saturday, whatever. But like, it's something that like causes people to like flip out, right? You know, and maybe some people flip up possibly some people flip up negatively or something cause people to flip out. And then the other thing with viral posts that's really interesting is you're going to actually observe this in the data. They have this really rapid rise. Like they tend to, if they're going to take off, they tend to take off within like 12 hours. And then they spike like crazy as everybody retweets their posts and, you know, emails that are out of talks about it. And then there's basically just like half life fall off where like within 24, it's like 12 hours up. And then it's like 24 hours down. And then 36 hours later, it's like gone from our collective memory. And the reason is because another one has popped up and has taken off instead. And if you kind of take a step back and kind of chart the media landscape that we've all been living in for the last whatever, you know, for sure, five years, but you know, you can even say probably 10 years. What we've lived through is just literally, literally just like thousands of cycles of viral posts. Okay. Is this good or bad or something in the middle? You get a big debate about that. You know, I would argue it's its own form of emotionality, right? It's basically things that spike the cortisol and so that, you know, it's sort of things that are controversial. And so it leans into that. But, you know, the other side is it's things that are interesting, right? And then the other part is, you know, the people get a vote of a viral right? It's not just up to a news producer. What shows up on TV? So there's that aspect to it. Another aspect to it, by the way, is that stories come and go much more quickly now, right? And so there will be some thing that pops. And it's like the world's biggest crisis in whatever sector is talking about. And it's just like everybody in the world has an opinion. This is where I was using a while back to the meme of the current thing. Like it's the current thing. Everybody has to have an opinion on the current thing. It's the most important thing in the world. And then 24 hours later, it's like it never happened because something else has become the current thing. And then that leads to, you know, the new version of the old time on a strategy of getting through media crises, which is like just like basically make sure something else, you know, becomes the new viral post, you know, gets something else elevated into that thing. So that, you know, there's the there's the there's this way to kind of deal with these things. But, but anyway, I just think like as long as the internet is the medium of choice, we're going to live in a world in which this is what you know, this is the cycle now. It's like a 24 36 hour cycle. By the way, the traditional media and the forming newspapers and television, like at least the way I read them is they're basically covering whatever was the viral post like yesterday or a week ago, right? And so, right? So they're being driven by the internet viral post, which is, which is, you know, which is why I think that, you know, the internet viral post is the higher order thing. And I also think like that, that's not going to change like they had the whole long thing I can do on that. But like they literally if you're a television, if you're a television producer or if you're a news editor or whatever, like you, you can't possibly move your organization fast enough to stay ahead of these cycles. And so what you end up doing is you end up chasing them. And that's basically the role of mainstream media for the rest of our life is just going to be to follow the internet viral post. Yeah, there was a funny joke on the daily show years ago where they were talking to the newspaper guy and he said, why do you call it news? You should call it old. That's good. He was, he was, he was the internet, at the time, the managing editor of the New York Times, when he was in his office and the near times, you know, he was expecting to get this glowing coverage on the daily show. And whoever it was shows up in the office and says says what Ben just said on the guy and the editor is just like completely confused like he clearly has no idea what the daily show guy is talking about. And he's like, well, like what do you mean? And he's like, he points there. There's like a pilot, literally physical news papers in the guy's best. And he says like, look, it's, it's all old news. And he's like, no, no, it's today's paper. And he's like, no, no, it's yesterday's paper. Like I know everything that's in that. Like, you know, and so, and yeah, and like it's just basically like, again, what do they have? They're very proud of this. They have their editorial process. They have their publication process. Like the multi-layer, you know, bureaucratic mechanism for, you know, all the news is fit to print. You know, it's at least a 24 hour cycle to figure that out. And I mean, and you know, 24 hours later, the internet has already moved on from whatever the last thing was. And so it's just, it's a, it's a, it's another example to dog chasing the car, except now they have to chase it like every single day, which might be why they're so upset all the time. Yeah, they are pissed. You know, we've really made sure it's a higher people who really understand the platform, not just how the platform works technically, but also the vibe and the taste and the, and the spirit of the platform. And we've gone all in to start on on X because that those are just where the most interesting conversations are happening, where, where people are the most plugged in. And it's a way I think of the first. It must have tech world design X, you know, like it are not like our world lives on X. I'm just because that's also where all the, both the kind of AI researchers and the AI influencers and the crypto influence it like, like everybody in our world lives there, you know, at least in part. So we can't avoid it, even if we didn't like it. Yeah. Where we love it. You're about to say something more? Oh, yeah, no, I was just going to say, yeah, no, what Ben said is, yeah, so like this is a, I posted a link to it called the true believer that kind of talks about this is, you know, the, the old characterization is elites and masses, which is a little bit 20th century. But yeah, like the, the like people who are spending 24 hours a day trying to understand, you know, basically in these domains like AI or, you know, politics or whatever, like they're on X like that. And that's, and that's, then that's not the mass market. Like, that's not most of humanity, but like that's most of the people who are like basically in the, what you might, I don't know what you want to call like, knowledge, synthesis, business, or whatever, where they're trying to like understand the formula policies on things and so forth. I'm obvious, obviously it's also true. The TikTok and Instagram, you know, have just like much more reached, like they're, you know, they're just much bigger, you know, they reach the mass kind of global audience more. And so they certainly, they certainly play a role. But if you're on the leading edge of the field, like, you know, it's very aware that whatever is kind of the, you know, the, you know, kind of the edge of that process of kind of idea, formation, propagation, people, you know, in positions of authority kind of figuring out what they think. That's almost all entirely honest. Well, either way, this is another huge difference between old media and new media. So if you come from old media world, there's just reach. Yeah. Right. Like the targets, you know, if you were going for a target audience, there was no real easy way to do it. And all me, I mean, you know, like maybe like viewer sports, you'd be in sports illustrator, whatever. But like, there wasn't really a way to do it. But now with podcasts and blogs and accents, you can go to an exact audit. You can really get down to an extremely narrow target in new media world. And, you know, for us, that's great because the audience are audiences founders, not the world. And so, you know, having a way to talk to 90% of founders as opposed to 4% of the world is just much better than for us. Yeah. Two more structural things, Mark, I want you to explain then I want to present some slides, you know, give some detail about what we're doing. That relate to one about to say, one is, I want you to explain the, the void loop and why, you know, that makes Twitter and social media so much more powerful in terms of, you know, forming consensus. And then the other is the difference between written and oral culture and what's prioritized in, you know, as we transition to oral. Yeah. Okay. So these are both long topics. And so I'll try to do the clip notes version. Yeah. So I'll link to the book on this. But in military theory, there's this kind of so called maneuver warfare, which basically just says like speed speed wins, like speed speed wins is compared to mass, mass winning speed wins. And so if you, if you, if you believe that, then there's basically, there's this framework called called the Uda Loop OODA loop, which originally was developed for fighter pilots and then later for, for broader military strategy. And the Uda loop, that what Uda stands for, it's an acronym, it stands for observe, orient, decide, act. And so it's basically the decision making cycle, right? And so, and observe is like view the outside world, orient is like figure out where you are in respect to the outside world. Decide, of course, decide what to do act, act. And basically what this guy boy, who came up with this idea said was like any military operator, any fighter pilot, any military operation, any, you know, basketball player, any, you know, company, any government, basically, it goes through a decision making cycle that's like that in order to make decisions. What we just talked about in your times has their own Uda loop. It's like 24 hours to go through their process, right? And so, and so, and so, and busy what he said is like if speed is a thing that matters, then the person who gets through that cycle, the fastest is the one who's going to win. But he said, there's a second order thing that happens. So one is just like, is your Uda loop faster than the other guys? So that's one question. But he said the other thing going to happen is if you, if you can have a sustainably faster Uda loop processing cycle than the next guy, then if you think about what happens, like let's say it takes, you know, you whatever, you know, an hour to figure something out. It takes the other guy to hours to figure something out. Think about what happens is like, okay, you start out on even playing fields. You both start your your decision making cycles. You operate, you make your decision within an hour. The other guy is still, it's gonna say, is inside his own Uda loop when you make your decision, right? And so, you make your decision, you act within an hour. He's only halfway through his process. He now has to start his process over, right? Because, because you've changed the landscape, you've changed the parameters of what's going on. So he now has to go back and re-observe and reorient and start over, right? And then, of course, project forward is like, okay, then you decide again within an hour. And then by the time he gets, and again, he gets halfway through his process, he gets interrupted. He has to go back. And so what he says is if you can be sustainably faster at running your decision loop, you can get inside the other guy's loop in a systematic and perpetual way. And basically, the result of that is psychological breakdown. Basically, you destroy the psychology of it inside because they just simply, they just can no longer operate or function at all. They just like basically going to complete panic. Nothing seems to make sense. They can never get oriented. They can never make decisions. They can never, they may become completely defensive, completely responsive. You completely dominate, you know, basically the playing field. And he, you know, and he was a famous fighter pilot. He was a famous fighter pilot called 15-second boy because his claim was in, which was true, as he could beat any other fighter pilot dogfight within 15 seconds using this method. And so it's basically this, this, this, premium on speed and quality of execution, such that you are actually causing the side to have a have a psychological break. By the way, like again, go back to, like I think this is also a big explanation for what's happened to traditional media. The fact that the internet moves events so much faster and the sort of internet collective crowd decides what's important so much faster, causes all the people who were television producers or news editors who thought that they were in charge of the narrative to just basically have a psychological breakdown. Like how can you even function when the internet is just basically cycling much faster than you could? And I think this, by the way, the same mystery of companies, you know, this is what Elon does, you know, to his competitors like in the defense, you know, in the aerospace industry. This is what Andrews now doing companies in the defense industry. You know, this quite frankly is what we try to do, you know, to our competitors in the venture industry. So yeah, so that now to do that, you have to be willing to commit to being fast, right? And so you can't, you can't have long bureaucratic processes, you can't have, you know, a risk adverse posture, you can't, you know, stress, you know, you need enough time to make the decision properly, you know, but you can't, you can't run the fully deliberate, you know, strategy that a lot of companies used to have in the past for it was days, two weeks, to months to figure out, you know, what they were going to say about something. By the way, in politics, they adapted to this probably 30 years ago with the concept of the war room. And there's a famous documentary and a Clinton campaign. And I think in '88, or they called the war room, or they show this. And now they call it rapid response. And if you, if you go to basically any, any political operation on the internet right now, you know, they'll have an ass account. This literally, they call it like rapid response. So it's like, actually, Department of War has wanted just this example, Department of War rapid response. And it's literally like they're responding in real time to stuff that's happening because they want to stay inside, you know, everybody else's Udalu. Yeah, okay, so there's that. And then yeah, the, the, the oral versus written thing is it's probably taken an hour to kind of go through the whole thing. But yeah, the, the longest short of it is there's, there's basically, in sort of human culture, there's kind of two ways to communicate. There's two fundamental modes. There's oral communication. There's written communication. You know, oral communication, you know, is the original form. And you could think about it literally as like people around a campfire, telling stories, singing songs, you know, reciting poetry. You can think about written communication would be, you know, kind of famously the book or the scientific journal article, right, or the math equation or the business plan, right? You know, you know, a written artifact. And that basically, the characteristic of a reality or oral communication is it's sort of inherently emotion first, right? Because it's, it's, you know, literally, you know, live interactions with another person. The characteristic of written communication is sort of abstraction, you know, and then, you know, hopefully logic, the scientific method, you know, intellectual rigor and analytical rigor. It used to be the case that you could kind of really divide these, you know, like in traditional mass media, it used to be the case. You could say that like newspapers and magazines are written and so they would be like more calmer and more dispassionate. You could say, you know, television was oral, right? It was people literally people talking. And so we was going to be much more emotional and how headed, you know, basically like, you know, that that that's all broken down because of everything we've talked about. But the modern version of that is like the internet, like, okay, is the internet and oral culture or written culture. And it turns out the answer is the internet is both because the internet is everything, right? It supports every kind of media. And so a YouTube video, I will say, for sure, a short form TikTok or Instagram reel for sure is oral culture. Like it's something short and bursty and emotional and interpersonal and it's experience. A long form sub-stack post is for sure written culture. But then things get more complicated because a short tweet, even though it's written is actually an oral culture thing, right? Because the fact that short means it has to be like this, again, this sort of this burst of sort of, say, triggering emotionality in order to go viral. So so actually tweets, I would say, or oral culture, even though they look written. And then long form podcasts are actually written culture, even though they look oral, right? Because if you're going to talk about something for three hours, like that's necessarily something where you're kind of getting into abstractions and depth, you know, beyond just kind of a flash moment of emotion. And so the internet lets you kind of play with these formats and the kind of impact that you want to have in a way that, you know, in the past was kind of determined by exactly which fixed media you were in. But look, we all live this. Like if you want to have the internet experience of like doom scrolling again, you really pissed off at the world, like you go to TikTok and X and you can do that. If you want to like learn a lot of stuff, you can go on sub-stack and long form YouTube podcasts and you can live in that world and like you can like, you know, raise your IQ at a point today, like, you know, it's absolutely amazing. And so there is a choose your own adventure aspect to it. And then of course, you know, we, you know, firms like ours need to think hard about how we communicate because of the differences. I love that as a segue because it just emphasizes how different every platform is. And it's not, you know, a lot of people or companies will just, you know, have one idea and then cross post it, you know, across every platform, but it doesn't fully appreciate, you know, what that platform is built for and what that platform rewards. And so for every platform that we have, we have a, you know, with sub-stack podcast, Instagram, you know, X, YouTube, etc. We have an expert running it who is obsessed with that with that medium. You know, on Instagram, we're up 35%. You know, month to a month right now we have this guy, hero, who's, who's 18 years old and has been, you know, grew up on Instagram and knows it like the back of his hand. And that really matters. That makes a difference. And so with that as a segue, I want to do a share of just a few slides that just show a little bit about what we've done so far. So what we're really trying to do is, is King Make Our Companies, right? Is, is, is give them such a super power in terms of getting their message out in terms of reaching their customers, in terms of reaching their, their talent. You know, the superpower that companies like Anderl have to, you know, punch way above their, their way class and, and other brands, you know, wish that they, they had that level of resonance, that level of reach. We're, we're, we're, you know, trying to give them those superpowers and we do that by, by building our own channels, our own, you know, media empire across platforms. We do that by making sure that we know everybody else who's got those, my screen pause for some reason, okay, screen check. But everybody else who's, who's got those powers of distribution and, and having great relationships with them. And then also by just, you know, making sure that we have the expertise to be able to deploy to, to, to, to our companies as well. You know, Lulu put this, put this well, you know, that people don't really invest enough in, in, in people running these, these platforms. And, you know, we've really, uh, recruit, spent a lot of time recruiting the, the right expert talent to, to do it. So I'm, I'm stoked because now that we've had them build our platforms, we're going to deploy them to, to work on behalf of our companies. And so we're, we're, you know, Casar from applied intuition. You know, he's, he's always been, I was a angel in, he has, he's also known for a while and he's always been complaining of like, Hey, you know, why are we not valued more? Or why do we not have more resonance? Why do people, you know, why is everyone talking about other companies, not, not our company, give it how good we are? And I'm, I'm, I'm, I'm, I'm a, Casar, you know, you never tweeted in your life. How do you expect to have tremendous, tremendous mind share? And he, he finally, you know, thanks to a lot of pushing that, that we did, bit the bullet and his first tweak out like 4,000 likes. You know, the first product we have, I'll get to in a second was this launch as a service. The second one is going to be this, this founder, go direct motion. You know, we're working with Casar, we're working with Garrett from Flock Safety, you know, that's a heroic company that should be at the stature of a Andrews well and, and I really helped them build that machine. So speaking of the launch of the service offering, this was, you know, inspired early on, I was asking, you know, some of the GPs, hey, well, would, where could we make the biggest difference? Like what new products should we have? And, you know, Sarah said, if we could guarantee a viral announcement, you know, I think that'd be a superpower for us. So we built out this, this launch as a service, you know, everything soup to nuts from, from, you know, all the social media copied, the messaging, the, you know, the, the rollout, we created these custom videos. You know, we hired Richard, another 18 year old who, you know, we convinced him to go straight from high school to the NBA, I, you know, go to college, or at least not right now. And he, he had previously done the Cluelie video and, and the browser-based video. And he's just got this, you know, phenomenal taste for, for what really does well. And so we built this video team, Richard, Ben, you know, Henry, you know, has really led this, led this product. And you could see the views here. It's, it's just on phenomenally well, you know, millions of millions of views for, for companies now scaled up this offering to, to, to offer it to, to all, all of our companies. And, um, that, that's our first product, you know, from there, where we're going to go deeper and do more embedded engagements, not, not just, hey, let's get this announcement viral, but let's, let's build this repeatable motion to, uh, to, to help companies, you know, build their foundations. And, and that's one thing I also want to call out. We, um, after working with companies, companies were saying, hey, you know, how do I hire people like that? In some cases, they were talking to them individually and seeing if they were poachable. And, uh, we said, hey, no, we can't lose that, you know, they say, how do I find someone like Henry or Brent or, or Richard or whoever? And so we said, hey, we want to, well, first, we're trying to hire more of them too. Um, and so let's, let's create this fellowship. And, and, and that's the new media fellowship was born to, to help us hire them, but also help, help our companies hire them. And so, uh, because, you know, there's this sweet spot where you need to be online enough to really know the, the, the, the, have a taste and, and have a sensibility and understand these new platforms. But, um, you also need to be functioning enough and professional enough to work at one of these companies. And, and there's not many people can, can, can do both. And so we really, uh, you know, tried to create this, this, uh, this program to be able to identify these people and then just give them a little bit more sort of technical know how. And so our first fellowship, uh, we, you know, 2000 applications, we picked 65 people. We think we think they're incredible. Uh, we, two hires from us came, came from that so far. Um, and we think this is going to be a franchise, um, to come. And, and then the other part of it, I'll just leave is, um, you know, I think we were really popularizing this term new media, seeing a number of people with, you know, new media, JD's, they, they, they want ahead of new media, they're, they're, they're looking for that. And I think we're, uh, sort of in, in the way that we popularized American dynamism, other people have American dynamism practices. Um, we're starting to see that with, with, with new media. And so it's cool to, to see our thought leadership there. Um, and, uh, you know, more to, uh, more, more to come. So, so, yeah, those are the things I'll, I'll leave you with in our, our presentation, the, um, you know, our, our channels are up tremendously. And we're continuing to, to invest in them. We, um, we've got this portfolio offering launches of service. We're, we're, you know, now launching our go direct motion of really helping our, our CEOs and companies do that. And it has to come from the CEO. So every engagement we do, the CEO is, is tremendously engaged. Um, and then we're really building out this, this new media category creation is new media talent based for, for us, because we're continuing to hire, but then also our, our, our, our, our companies. Yeah. So Ben, any closing thoughts? I'm, I, I would just say that, uh, you know, particularly if you spent time in, uh, the prior media regime, um, you know, of all media, you know, you really have to rethink every instinct that you have, because it's, it's, it's one of the, weirdest things where all your instincts are wrong. I mean, we're actually experiencing a little bit of this in AI too, which, you know, Martín wrote a great post on, which is like in the old world of software, the one thing you knew is you couldn't throw money at a problem. And now you can throw money at a problem. And so like, you don't even realize how much of your thinking is affected by that old rule. Um, and, you know, uh, I would say this is that in spades where, like, every single instinct you have is incorrect if you're in this world, and you just have to let it all go. And this is why, you know, this is people, um, oh, like, the right wing built this big podcast, network, and blah, blah, that's not what happened. What happened is, Trump just understood new media. For whatever, I don't know why he did, because he's so old and he's been in old media the whole time. But like, he just rolled right into it. And, you know, not at a technological level, but out of the media, uh, as a medium. And I think that, uh, you know, we've got to do that. We have to understand it. Uh, and, and we have to kind of play by the new rules. Uh, all my favorite comedians, podcasters, et cetera, always tell their guests, don't read the comments. Uh, what do you guys think? Do the manic Reddit posters drive your nuts? I have not dived into our podcast comment section, but I have seen a 60 z rage on Reddit, not surprising. Uh, for what is worth every technical conference? I've been out all the day. Sixteen Z has always had an a 16 Z fanboy raving about our podcast. Yeah. So Eric, read the contents or read the comments. Don't read the comments. Uh, don't read the comments if they're going to affect what you say. Um, it's kind of like the yelp prop, you know, people who care enough to post either, either absolutely love it or absolutely hated it. And we've definitely got at this point. I, it doesn't affect me. So I read the comments. But, uh, you know, I, um, I, well, you know, in Mark, I've helped me not, uh, not get too concerned about some of the, some of the commentary on Twitter by, you know, certain anonymous, uh, Twitter posters who, who, uh, you know, raging other basements, et cetera. But, uh, yeah, in short, don't read the comments. Yeah. So I'll just, I'll just maybe close on two things. Um, so one is, um, uh, there's a long history of this. And so, uh, if you read any sort of biography or autobiography of any sort of professional author, you know, um, uh, you know, rights, rights books for a living, like 100% of the time, at some point they will tell you, oh, the one thing I never do is read, read, read the, read the critics, right? I never read the reviews. Um, and then, and then they'll say, well, actually, no, that's not true. I always read the reviews. Um, because I know I shouldn't, right? Like, I know I shouldn't. I know I shouldn't because like critics, like my definition are like, you know, basically bitter, you know, bitter people, um, uh, you know, who are, who aren't writing novels or whatever. And so of course they're going to be mad. Um, um, and, and I know I shouldn't read. I know it's very bad for me. I know it's going to really screw me up. Um, and, and, and I try and then it's like a magnetic pull. I always end up reading them, you know, because it's like three in the morning and I can't resist. And then I always end up getting mad. Um, and so there, you know, there is this push and it used to be right. Only professional authors or professional filmmakers or whatever had critics, right? Yeah, we're using now basically right the entire, the entire world is a critic. And so I think we all, we all, we all, we all kind of have that. It's, it's a little bit of a, it's a little bit of a push and a pull. Um, and so, um, uh, that is, uh, that is a little bit, a little bit difficult. Um, you know, I will say I, I think maybe a thing to kind of bear in mind. Um, I, I couldn't resist. I posted a link to it. Another book, um, on this topic with it has a great title called Kill All Nirmies. Um, and it's just, it's a book actually from like a decade ago that talked about like this kind of very angry internet culture, you know, the kind of developed after the 2000s. Um, and, um, because, by the way, the internet was not always like this, like in the, in the very, very early days, the internet was so hard to get onto that the only people who were on the internet were like basically super, basically like smart, super successful people. Yeah, news groups are really good then. Yeah, yeah, like pre-1993 news groups are like utopia. Um, and then, uh, and then, uh, and then sort of post-1993 things started going sideways and then things start that the modern kind of cost again and that culture really developed in the, in the 2000s and 2010s. Um, but, but basically it like, it actually turns out there's like a, a genealogy to it and it actually turns out like a lot of it is literally, literally it's, uh, it's like call of duty lobbies, um, uh, for online gaming. So it's like, literally like online gaming lobbies, um, because like when the Xbox and the PlayStation, you know, kind of rolled out voice, uh, you know, voice interaction for the first time, you know, they're like, "Oh, it'd be great for players to be able to talk to each other," and it turns out you just get like, you know, 12 year old boys in these lobbies just like torching the fuck, you know, out of everybody. And, and, and literally trying to get under their opponent's skin and, and then being willing to, you know, anonymously say absolutely anything to do it. Um, right. And so that led to, you know, you know, very, very coarse, very vulgar, very offensive, you know, kind of thing. And then that, you know, kind of flipped, you know, that kind of culture kind of expanded into early internet forums like something awful. And then it started metastasizing into things like, you know, like YouTube comments. Um, uh, and then, you know, and then obviously social media kind of blew that open. And so, um, there is this, um, uh, you know, there, there is this kind of, you know, I don't know, like rage, undercurrent to everything. And I guess you just say, you know, just got, you do kind of literally have to think about it. These are people literally in their in their in their parents basement. And by the way, the other thing is generally when we get attacked on the comments or or stuff like that, it's somebody with like four followers or like a bot or something like that. Yeah. And by the way, that, that, that, that, that, that's very, very interesting to read in that. Yeah. And that includes when it's Hey Montreve. Yeah. Yes. Yes. Thanks for listening to this episode of the A 16 Z podcast. If you like this episode, be sure to like, comment, subscribe, leave us a rating. We're review and share it with your friends and family. For more episodes, go to YouTube, Apple podcast and Spotify, follow us on X a 16 Z and subscribe to our sub stack at a 16 Z dot sub stack dot call. Thanks again for listening. And I'll see you in the next episode. As a reminder, the content here is for informational purposes only should not be taken as legal business, tax or investment advice or be used to evaluate any investment or security and is not directed at any investors or potential investors in any A 16 Z fund. Please note that A 16 Z and its affiliates may also maintain investments in the company's discussed in this podcast. For more details, including a link to our investments, please see A 16 Z dot com forward slash disclosures.

Podcast Summary

Key Points:

  1. The old media strategy focused on being inoffensive, cautious, and controlling information through limited channels like major newspapers and TV.
  2. New media prioritizes being interesting, authentic, and engaging directly with audiences through diverse, long-form platforms like podcasts.
  3. Speed and proactive content creation ("flood the zone") are more effective than defensive, polished messaging.
  4. Corporate communication is shifting from abstract brand management to featuring real people and their unfiltered perspectives.
  5. Long-form content allows for proper context, reducing misinterpretation compared to traditional sound bites.

Summary:

The discussion centers on A16Z's shift from traditional to new media strategy. , major newspapers, TV) where cautious, polished messaging aimed to avoid offense, but this often led to irreversible misinterpretations. The new approach embraces the internet's democratized channels, prioritizing speed, authenticity, and being interesting over being inoffensive.

Key principles include "flooding the zone" with proactive content across platforms like podcasts and leveraging long-form formats to provide full context, which minimizes misrepresentation. The strategy also moves away from abstract corporate branding to highlight real individuals and founder CEOs, whose original ideas naturally engage audiences. This reflects a broader industry shift where attention is scarce, and direct, compelling communication trumps traditional, defensive media playbooks.

FAQs

Old media is defense-oriented, trying to please everyone and avoid controversy, while new media prioritizes being interesting and authentic, embracing offense over defense.

In today's fragmented media landscape, flooding the zone with diverse content across many channels helps control the narrative, correct misinformation quickly, and engage broader audiences more effectively than relying on a few traditional outlets.

New media moves away from abstract, polished corporate branding to focus on people—allowing leaders to speak directly, share authentic perspectives, and build connections through long-form content like podcasts and essays.

Authenticity is crucial; it involves leaders expressing genuine thoughts in full context, which builds trust and engagement, contrasting with old media's often misinterpreted sound bites.

Interesting content attracts attention and loyalty in a crowded attention economy, whereas inoffensive content often fails to engage; controversy can signal impact and authenticity.

Founder CEOs often have original, interesting ideas that resonate in new media, while professional CEOs may prioritize being uncontroversial, which can limit their appeal in a landscape that values authenticity.

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