#59 Dalibor Pulkert: Je důležitější zamilovat se do problému než do nápadu

[Music] Dear listeners of the socially innovative podcast "Minister's One-Man" Have a nice day. I'm Petr Havlíček. The host of this is designer Dalybor Pulkert. Together we will talk about how to draw ideas into practice, reconfirm the original ideas and successfully pull them all to the end. [Music] Both are involved at the beginning of each event, which leads to the creation of some project or foundation. However, a person should not paralyze the event, so that his idea remains in his head. In order for it not to happen, Dalybor Pulkert is helping the host of today's episode, designer and founder of the innovative Lab and startup studio Outboxers, where they help companies believe in ideas on the market. With the organization Dementia, he cooperated on socially innovative projects aimed at supporting non-formal deaf people and creating the so-called "Dementia Friendly Society". Hello Dalybor and welcome to our podcast. Hello, thanks for the invitation. I changed your role in the collaboration with the organization Dementia, and I wanted to support non-formal deaf people in creating a visual being for a person with Alzheimer's disease. But finally, a unique game was created. Why did it change from the idea of a visual being to a unique game? That's a nice question. I will think about how to answer it in a short time. I will have to expand a bit, if you don't mind. No, thank you. My question is, when we started collaborating with Dementia, by the way, the big credit to the whole team, as a great squadron, we really wanted to have fun with them. Anyway, my question was, how do we move the language sector to the human center design and thinking about the design of the new industry? And so we started, as the saying goes, we did our homework, we played with the whole team, which was non-formal deaf people, we played with other people in that context, we mapped out a lot of problems that were there, and from them, we faced some ideal techniques to how to solve it. So even at the beginning, there was such a premise, "Hey, what if we did it wrong, so that we would show that being, so that the idea should not work, so that it should be prepared?" It was just information, like a line. Where is it? When we put the questions that are there, and we tried to answer them, like, out of the box, we actually found out that there is a great potential to show it so that people can enjoy it even with emotions, because people prefer to learn better when they have emotions. We wanted to create fun. We wanted to create fun, so we wanted to enjoy it. At the moment, when the person who is not yet a non-formal deaf person, we wanted to understand and understand the person who is going to enjoy it more than the information. At the same time, it is good for working, I understand it, but at the same time, when the emotion can overdo it, things will be different. It is one of the problems that we decided, that non-formal deaf people, with the ability to fight in some way, compared to the role they played, maybe only from the side, for a hearing person who does not know, non-formal deaf people are the term from the technique in which it is said that when you fight a person with dementia or Alzheimer's, you can be formally related to it, you can be certified and so on, but non-formal deaf people are often partners of that person, or family, or children, or friends, but just someone who did not get formal mandates other than the fact that this person - It is not a lot of work. - It is not a lot of work, that he ended the diagnosis of his illness in his family and so on. And these people, in addition to the fact that they have to go through the classic treatment of dementia, that he really changed the status of a person who was also a partner for his whole life, besides the deaf people, so it's hard, but one of the problems that we are often faced with is that it does not accept the environment, that is, the non-formal deaf person can accept it in some way, but whoever does not accept it, the environment is like children, neighbors, friends, relatives, and so on, and they light it up and say that it is just a simple triviality, that is why they do this, those nice unspeakable advice, but do not be able to understand and experience what it is to have a person around you from dementia. - It is also the fact that they know that person when he was still in the hospital and then the degree is there and they don't understand, it is hard to understand the degree when they remember it as a different state. - Exactly, and in addition to that, they are also non-formal deaf people. And DemetriX, as Weronika's team named it, DemetriX.cz, I recommend you to enjoy it, try it out, it is just like making a unique game from the beginning, so that it comes to calling the emotion or calling out the emotion and understanding why and what has changed in that context. So a long answer to that, we wanted to start informally and we ended up with the fact that it should have an effect on change, as a credit for the development of social services. So that it should have an effect, a person has to get to the emotion and experience it, like, what the fuck? Like, fuck? Like, this is how it happens and it can be experienced by a person who is non-formal deaf or in DemetriX. - So, Weronika will be in the circle of the person from dementia. - Yes. - And it is not just about how it should look like an ideal being. - Yes. - So, you actually led a group based on what you measured, which was non-formally deaf, to spread around those people who were able to experience how it is to use a person from dementia. - Yes. And in a moment, it is really nice to see at the designer's work that we will start with that we define that our target group, who we want to help non-formal deaf people for a long time, but rarely the target group is in the water alone, it has some context around it. When we were doing these deep talks, it was really fast, like, what do you need therapy for? Well, therapy, my sister didn't really understand what I was experiencing, and we didn't really care about it, but we were just working our legs and just really fast from the experience. There is a person who says, "Oh, so we would have some way to make this sister non-formal deaf, who I personally want to help, she had a easier life." - Yes. And mainly, what we are actually doing in business or in a social relationship is that we are trying to calm down some problems, create the value and change it here, change the amount of money, or just in terms of feeling good, or the fact that we have a social impact. But it is also always a problem of the solution of the added value and the added value for good or for finance. And in a moment, when we look at it as if we have identified this problem for the purpose of the group, we are doing a huge short-circuit, and it is a huge part of the homology. So the basis of alpha and omega, that is why I started to answer this question, is that we are trying to completely understand the purpose of the group, but that means to find and tell a lot of things. Because there are a lot of things, when you go to the questioner and now you write down the problems that you solve, they will start to be technical and they will start to respond pragmatically and informally. Because you don't call this emotion directly to your life. Exactly, you don't have empathy, you don't have an active listening, you don't have the fact that the person on the other side really believes that you want to help him and that you will help him systematically, for an hour, an hour and a half, for two hours, where he is, what he is, what he solves, what he is doing, and so on. It's not about the emotions, but it's about the memory, because the memory doesn't work when you have a long empathic conversation with a person. Exactly, a lot of people use it, the so-called behavioral questions that are made in the past, what was the last time you went, when you were at the end of our 12th year, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you 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when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end 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the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, when you were at the end of your life, 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