Mark Aigler, founder of Nendo, discusses the transformative role of agentic AI in everyday life, particularly in Kenya. He demonstrates how AI agents—like Claude, Gemini, and ChatGPT—can autonomously perform tasks such as booking meetings, analyzing finances, and finding affordable products, often through voice or text input. These agents are trained on user data and can provide personalized, context-aware responses, improving efficiency in personal and professional settings. Mark emphasizes that while trust remains a barrier due to cultural skepticism, users increasingly see AI as a valuable tool for emotional support, decision-making, and daily planning. However, AI often struggles with cultural or regional specificity—such as suggesting non-existent food items in Kenyan contexts—highlighting a gap in localization. Tools like Grok gain popularity for their edgy, multilingual, and community-driven features, including fact-checking and responsive voice models. The conversation also reveals that many users combine multiple AI tools to cover different needs, such as using ChatGPT for creativity and Meta AI for personal messaging. Ultimately, the most impactful AI use is not about automation alone, but about fostering deeper human-AI interactions that enhance personal responsibility, emotional well-being, and everyday decision-making.
The mics are blood clot open check check check. Select accent for the podcast.
Welcome back to another episode of the mics are open.
Episode three sixty eight. My name is Ashley. Big C. How do we go? This is this anti-clockwise.
Okay, how are we doing this again? Episode three six eight. My name is Ashley and the young G-Money and Big C.
And we have a guest. Yes, sir. Yes, sir. Happy to be here. My name is Mark Aigler. Welcome. Welcome. Welcome.
I know when people see guests on the podcast, the first thing they say is what is this person selling?
But I can happily inform there's no sales being done here. Not at all.
Yeah, we might buy. I might buy. Welcome. Welcome. Welcome. Yeah. So on the pod, on this pod, just to jump straight in.
I want to to purposes by saying I'm excited about today's episode. Yeah. Very, very excited about today's episode.
Because it touches on something that I'm very, very passionate about the world of super intelligence to coin a phrase.
Tell it's from the old shop AI and stuff and Mark's one of the leading guys in that space in Kenya.
Tell us a bit about what you do. Oh, I appreciate you. Thank you guys. Yeah, I'm excited to be here.
No, I thought before more like that. That's okay. Yeah. Yeah. That's the way to do it.
Yeah. So I think one, I think, I mean, even even for you guys and I think for you, G-Money, there's, you know, the video you put out about,
you know, Claude helping you with, you know, cancel stuff. So I think the thing for me with AI now is,
it's something we all can feel is important. We know it's there. We've tried chat GPT stuff like that.
But it's just been hard to tell how big is this thing. Right. Right. We didn't media. We see the headlines.
We just saw the Microsoft announcement, you know, that they're shutting everything they're doing down.
Yeah. So I think people can feel and they know it's valuable. But they're like, how do I make money from it?
And like, what's really going on? That's what we were trying to do with, with this report from Nendo and just, I mean, the name is, it's in the title.
Before even get to the report. Yeah. You. Yeah. You. Who are you? Man. Oh, yeah. Please. Yes. Yes. Yes. My name is Mark Kaigo.
I run a company called Nendo. Okay. And we're just like curious guys. Right. So guys and gals.
So all we do is just answer questions on like how I can just using social media, internet, mobile phones and now AI.
And so you've been in tech for a minute though. Yeah. That's right. So like it's typically like, okay, if guys don't go protests, right?
Because they've shut down the roads. Yeah. And they take out their phones and they start talking. What do they say?
Right. So all you're like, okay, man, I feel like this TikTok thing is really blowing up. Like how much guys really be making from these lives?
Like we're on a podcast now. I keep telling people the podcast, the full frame mics, the studio lights, everything.
Yeah. There's people who don't even know their podcasts and they're putting stupid numbers. They're doing like vernacular stuff like that.
Yeah. We've been calling them for like the last four years, machinani mavens. You know, you've got to come up with a name for a machinani.
- Maybe even. - Maybe even.
- But let me say what, I don't like the whole Kenyeji talk.
- Yeah, right, right, right, right.
- Because that's not true at all.
- That's not true at all.
- There's some class warfare that goes on online.
You know, like, and guys don't even know,
so I'm gonna age myself.
But Facebook, you guys might remember this.
Facebook used to be called Mukuru Kwa Zuka back.
- Okay, yeah, yeah.
- And so it literally guys on Twitter at the time were like,
you know what, like we're up in our ivory tower,
looking down on like, you know.
- That was good.
- Yeah, yeah.
- And then IG came and looked down on it.
- Yeah, yeah, yeah.
- Oh my God, your Facebook.
- And I just feel like that.
- 100%.
- I find that every single time on X,
guys are like, "Uko, I can't survive on X anymore."
Like, I dip in it, I dip out.
I find threads to be right in between.
- You do threads.
- I do, a lot.
- Really?
- Does anybody do threads away first?
- I feel like, okay, I do have a lot of people.
- Yeah. - And cross posts into threads,
and that's the only reason I think people actually post it.
- Yeah, but I'm intentionally posting.
- I've never posted a threads.
- I wouldn't say here.
- Yeah.
- Like, he threads his wild.
- Is it wilder than I?
- It's actually wild.
- In a good way.
- In a good way, it can be wilder than I.
- No, no, no, no.
- Is it a good aesthetic?
- X is crazy.
- Yeah.
- So if you put it in,
for me to describe it, right?
X are those people out on the streets
for throwing stones, right?
- Okay.
- Who are like, ready to go?
Like, this is us, threads is more like,
that slick business man who you think is like,
really foolish.
- Bruce Wayne?
- Yeah.
- Like Bruce Wayne type, but beneath the surface?
- Vigilante type shit.
- Vigilante.
- Okay.
- I love it.
- Which social media app do you use the most?
- Man, I'm so boring, it's X actually.
- Yeah.
- But I'm like, I'm a whole lot of them.
- Way X.
- I think for me, as someone in AI,
like, and this is gonna sound crazy,
but like X is literally like the bleeding edge.
Like, there's stuff that I will see, try the same day.
And I mean, there's stuff I could even tell you that,
like, my AI, like, agents quote unquote,
are doing for me even here, like in Kenya,
that like, man, I go around and people kind of look at me,
like, I'm from another planet,
but it's just because I'm on X a lot,
and my feet is tuned.
- Right, so for those who don't know what an agent is.
Like, how would you describe an agent in simple terms?
- Yeah, so I think, let's look at AI and Unbundly, right?
So the first version of AI was,
I write into a text box, right?
So chatchipity.com, Claude, whatever.
I'm writing this text box, it's giving me text back.
- Yes.
- For me, the next level for everyone
is just start using your voice.
Not only if you do that, that's a game changer, right?
And then the level, besides that,
that's like where, you know, you input text,
you get out a poster, a fly, or whatever.
So it's text in something out, music out,
image out, video out, but mostly text.
- Yeah.
- The next level now is what we call "agentic AI".
"Agentic" means it has agency,
or it can carry out a task.
- Undo stuff.
- So like for me, there's a client that I wanted to meet,
and I do like a little like one page on some of our clients.
It's just like good practice, they say in sales,
whatever, so it's like, oh, they're like this,
they're like that, they're allergic to this,
whatever, like just, they don't like to go to the morning.
So I had to go read that, then I said,
where can I meet her?
And it said, you know, a restaurant in like,
in Westlands, and then I was like, I go book me a spot.
- Yes.
- And it was like, okay, cool, I've gotten on the page.
The time you wanted is not available.
- Yes.
- I'm gonna do four o'clock.
And then, and all this time, I just gave it the goal.
- Yeah.
- So then it's doing all that.
And then in the end, it basically came back
and said, I at Mark Luke, I tried my best,
but I got stuck at that little pop up.
You know what I said, am I a robot?
And so it didn't come past that.
It said, it said, hey, come in here and help actual robot.
- Basically, he did it.
Once I clicked that, it was that.
- So he can do things for you.
- I'm glad you've broken it down like that.
'Cause for me, how I knew this was a game changer,
is that I needed a mattress cover, a mattress cover.
'Cause like, this is the craziest thing.
And I said, yo, my AI is called Johnny.
It's Claude, but it's called Johnny.
I'm like, I love you giving it a name.
- Yeah, yeah, yeah.
I need a mattress cover.
These are the beds that I mentioned.
Find out for me who can deliver
over the best blah, blah, blah.
Do you know this, it went into,
and it's connected to my WhatsApp as well.
- Yeah.
- Went into, went online, found mattress cover sellers,
like about eight, nine of them.
WhatsApp them to the numbers, blah, blah, blah.
Found the best prices.
Find out who didn't, who had,
- No.
- Yes.
And then came back and said to me,
actually, you can get this at Sarrett Center
in Silent Night or Sleep Night, whatever it's called.
And it's the cheapest one there.
It was like three thousand, whatever shillings.
And they have your size.
And I just left my house, drove to Sarrett,
picked up the mattress cover when home.
- If only it could do that for you.
(laughing)
- If only it could do that for you.
- If it could, if it could have, it could have gone.
- Ordered.
- Or said, yeah, listen, delivery blah, blah, blah.
- Yeah, yeah.
- Even for example, this camera, this camera has a dummy battery in it.
I didn't go on Google looking for it.
This was like doing something else.
I said, I need a dummy battery for this particular camera.
I went back to doing work.
- How many, how many, cause you said you agent is called Johnny.
Why Johnny?
Cause it started out as a journal.
And we're gonna get into that.
- Okay.
- It was called Johnny journal.
But now it now has developed into like a full flip.
Like I have so many things that are automated.
- Yeah, I love it.
- Like in the morning I get like a financial report.
I get a, I get a, my gym program is sent to me.
I get, it goes, so for me, my agent goes into my desktop.
Looks at all of my MPSR transactions on the day
cause it comes up on iMessage.
Goes in, takes up all of my stand chart transactions.
And now puts them into another, I put your built.
So I could literally sit here and tell you,
yesterday I spent this amount of money on whatever.
So I've even got an app that's being built
that has, that gives me a running tool every single day.
And it's a properly, it's got passwords and everything.
And so for example, just to give you an example
of why I love this thing.
Yesterday, I made a payment to a company called Robust Market
in, I paid different for the studio.
I'd cafe at the harbor, I spent 450 on a coffee.
Carwash was 500.
Usually these are small, there's a tip here
for the car wash guy, 500.
So there's so many things here that usually,
I would not be able to track.
- To track.
So like sitting here, I can tell you what my personal income and what my business experiences are and it's all just there
Like there. I do nothing. Yeah
And then this actually goes back into a spreadsheet on my desktop
Which updates automatically everything will try to actually a whole ecosystem. How many agents do you have Mark?
So I got a couple, but what I love GG. I think that that's such a great example for me
And I love that you've broken it down like that because this is where guys now start to see it
If I if I told you you have an assistant that can be like, Hey, I'm gonna look through all of your impacts of transactions and try to save you some money
Yeah, like that's his only job. Yes, and it'll be forgive me sad if he doesn't do that like because you were like man
This month, man, you know all like it'll be like, hey look you spend this much on sharing last month
We we go put some money aside
And it's gonna and it's gonna basically get creative. It's like, hey, yo this morning. This is Wednesday
I know you like to hit up that coffee spot my guys
Hold it to keep it together today because we're working to exactly
The first of every month you'll say to you you spend 50 K on you know, like if you're trying to save money
Yeah, that's what you need to cut it and it's like, you know, you're all of these tips you're giving it is like
For example, I've noticed the average tip you give somebody the restaurant is 500 cut it to 50
That's how granular. Yeah, I use it. I use it. Yeah, okay. Let me let me ask a question as well
I'm assuming all this comes with like a premium fee, right? For the people who don't have that premium
What is the solution for you to actually get those services or those?
That's a great question. I don't have to wait for 24 hours to talk to
I overuse and I use two specific AIs right sometimes I put them against each other and I'm just like, let's let's see
Sometimes like casing point if a month goes by and I'm not able to pay for a month
My subscription, but I still need to do the same thing that I'm doing on a month month month basis. What exactly is the solution there?
Yes, I think the first thing is is the free ones can do a lot, okay, but the first thing I'll say is that
You know, just for everybody to know if it's free you're the product
So the second you're using anything for free and it's the same right YouTube is free. Yeah, yes, I'm ads
Alright, we're gonna give you some, you know, some of these like yeah overviews everything else, you know, Facebook, etc
So so it's the same with AI
They will train on your data and they disclose this right if you're on the free version
Mm-hmm. The free version also doesn't get to choose what would call like the model
Mm-hmm. So think of it like AI is a really high-powered body
But in like super muscular super strong, but you get to add the amount like the forgive me the brain
So to speak and change that yeah, so there's different levels of that so like you know
He might be like you know if you're just like crawling my i-message
You used to talk about clothes. Yeah, yeah, you sounded even use like high school right but if you're analyzing and helping me think
Use like the highest model so think of it like you've got like a professor. Yeah, I'm a master's student
And a first-year student and somebody who is like super intelligent, but just finished like high school high energy can do a lot
So you get to choose all of them have four so like
Chachimity has Astro which is the professor. Yeah, Claude will have favorite was the professor then you have opus
Think of those as the master's PhD students and then you go to sort of like sonnet hardworking here
It's a it's called so this terror and and
Sort of the soul and then terror then Luna and then here. It's like yeah, it's like fabled opus
Sonnet and high school so it sounds a bit weird, but basically when you're on the free versions you don't get to choose
Yeah, so it will choose for you
But you can still do a heck of a lot because basically the question is how comfortable are you letting it into parts of your life?
Yeah, now when you do that when you've paid you reserve the right for them not to train on your data
You can go in the back click that setting
Sometimes it's clicked on by default even when you're paying like you got to go in and say don't train on my stuff
Yeah, but even when you're free if you start saying hey, I want you to have access to my Gmail
I want you to have access to my calendar. I want you to have access to my messages
Yeah, I want you to have access to my whatsapp the more you give it and then now when you're doing voice the more you can say
I this is the outcome. I want and sometimes even when I tell people ask the AI to interview you so not to give you a solution
Yeah, I so built around it thinks it's itching to give you the answer
Yeah, and so anytime you have people say man, this air man. This thing is stupid many times
It's it's inaccurate because it doesn't know what you want
If you told it don't give me an answer give me questions
What will happen is you give it answers back and end up getting something where like that's dope, right?
So like even like for me just just your question on like agent. So I have
I have six now and they're on like different platforms
So they're not even like so I have you know, so we use Gemini. Okay. Well, I'll say I'm like AI pills
Come on say that like my air stack is it's kind of it's kind of deep
Yeah, it's it's a it's like a bit of a rabbit hole, but
so so a max plan on Claude a perplexity plan
Because outside test the Chinese models a few other tools as well, and then Gemini. We use that for work
And then a chat GPT plan
You on Manus so no because for me so far like I just I got so much like with all of these
Yeah, but I've heard it's doing such dope stuff, especially ads and with like
Like presentations and they just released a new version too
Yeah, so that's the thing is like you start to feel some real formal because no matter how much you're spending
You're just they're like man, I might be missing the neck is more yeah, but like for me the that's so that's the layer of like the chat
But what do you use the most so the one I I use the most honestly?
It's gonna be neck and neck between it's probably Claude because that's why I've got the the sort of max subscriptions
So that's like you know 5x whatever the pro one is but I use chat GPT every day and I keep telling people don't sleep on chat GPT
Like I don't a lot of guys went on to like like in our report. We call Claude the hype masters because they are so good at helping
Everybody feel like you are being left behind
You know from your report, right? I think Claude was number one three or four. Yeah, it was number. It was number six
Yeah, so yeah, so it's it's chat GPT number one. Yeah, what surprised us was meta AI was number two
Why because think about it like this? Yeah, yeah, they never ask for permission. Yeah, up to download nowhere to sign up
You use what's up. You got matter. Yeah, you got face you got matter. You got this time. You got matter
That and then now they have this new one called muse, which is their agent and muse. Yeah, it's not available here yet
Is it coming soon though? Yeah, I think like my bro's been using it and I'm so dumb and he's
Said it's a and he's like I don't care how much permission it needs in my stuff
I'm giving the permission because this thing is a life changer
Yeah, yeah, yeah, yeah, I will talk to me about the trust factor before you
Know you are the cause, you know, I'm hearing all these things and I'm like damn. I don't know if I'm ready to give up all of
Time, yeah, you know pause by
So for me
I use my Claude with my mother
Yeah, so I was like okay cool
Yeah
So I pay for the subscription and then I've given my mom. She's assigned a project and this and that so what's
On particular point, it wanted me to assign it an agent and give it access to my Gmail and everything and I was like no
Because you know what times I'll be looking at so it will obviously on this side
It's showing me everything that my mom is using yeah to do like that the day she
She had a business idea. She was checking out and I'm like hmm interesting
So you're thinking about it. Yeah, so in terms of that sharing that trust factor
Yeah, of course, it's my mom, but the things I don't want hard to know. Yeah, but what for me?
In school right now, what have
In terms of permissions and you know that whole bit of robots and all I was doing
I was looking for journals
For an article I was writing and I went to this particular couple of sites, which I found which guys were saying
These are like universal the best ones when it comes for journals that you want a site
boss, I gave it access and
The reports it gave me back because I was waiting for my librarian from the school
The give me access to Palegro and this and that was I told them listen
Said watch this video to get instructions on how to log I told them I'm good
Like and that's the that's the thing about it. It's like
To come back to your question about trust right that's something that a lot of people are struggling when I think and
The truth is in Kenya. We don't trust anything. Yeah, we don't trust government
We don't trust our employer. We don't trust our we just a default. We don't trust people
So I know it's gonna be very very hard for for people to get that level of trap
But if you if you want the best out of AI
Just give up that level of trust
But is it inevitable? It's I think it's inevitable like and the way I look at it is I think and this is how I would I would look at it
Right now if you say for me, there's nothing that's in my in my email
So anything that I don't really give a damn about this if anything's that sensitive for me
I have one email that I only use for
Like legal stuff. So I have my email that this is legal stuff. This is bank stuff to the day
The day the day then I have my emails that I use for work and all these other stuff. I don't have an issue with
Claude in my case. I've been actually because it makes my life easier for example. It's like
I fed three years of bank statements in the Claude
day before yesterday and
then fed in like four more years of spreadsheets and
and got such a detailed report about where everything was and how we saw it.
I don't know what that stuff, it would have taken me.
I wouldn't have done it.
- You would have done it.
- A CFO, you know, and you'd have to trust it.
- Yeah, and I have to trust the person in the thing here.
- Either way.
- And the thing about it is, I've got even reports
and budgets from people who are accountants
that I've put through AI, where it's pulled out
one or two or three or four discrepancies, actually.
So the thing about it is it's like,
the human's not perfect, the AI is not perfect,
but this is what I would say to anybody
and especially when it comes to trust,
and also the cost, right?
So I use Claude mostly.
I'm on the max plan, which is like $100 a month, right?
For $100 a month is 13K.
I can guarantee you there is no body on this planet.
I can pay $13,000 until in the month, as my PA,
to do what Claude does.
- Correct.
- That's valid.
- Like 100%.
When we did the first master class,
we had five people on the team,
but at the time we did the second master class,
we had one person on the team.
Claude managed to invite the emails,
the budgets, the days, the debt, everything.
- Damn, yeah, I did the poster as well.
- So yeah, no, no, no.
- That's the one in the floor, right?
That's why people laugh chat.
'Cause they're like, "We didn't use the flyers."
- "Do the poster."
That's a good idea the next time maybe.
But the thing is, it's like,
so I feel, if you're in the workplace now
and you're scared of being whatever, whatever.
There are some things that AI just will not be able to do.
So I think the cap to now becomes being human.
Like, you know, like, like, like,
the way I look at AI and there's a doctor,
there's a doctor, Palo Mino, who's 55, 556,
and was always complaining about the level of work
that he has to do for his, whatever.
You know, doctors do.
I introduced him to Claude.
He got the free version.
Then he got the max version.
And then he's like, "Oh my God.
What am I going to do with all this time?"
Yeah.
The guy is traveling the world.
- Nice.
- 'Cause this thing he was working on,
he scheduled six months for it to take,
took him like six weeks.
- Yeah.
- And every day of the, every month,
he's in a different country.
But you know, there's many factors to it, right?
And I kind of want us to get into the report, right?
I'm gonna be a bit biased,
'cause I was looking at people,
what people are asking AI about.
And for me, I'm stuck on education,
'cause currently that is consuming a lot of my time.
- Okay.
- And a lot of these lectures,
like I'm doing research methodology
for my MBA this semester.
That lecture has preached about AI.
And how he's like,
"I will know when you use AI."
And this and that and what.
I go to another class, AI this, AI.
Then another lecture, global something, seminar.
The guy's like, "I is not going anywhere.
We've got to figure out how we're gonna work with it."
And this and that.
So I'm getting very many different versions of it, right?
But I'm like, when I looked at education
was there in terms of percent, right?
- That's the top ones, yeah.
- Yeah, one of the top ones.
And I'm really trying to understand.
So like you see how G you've said,
you gave it a whole bunch of permission.
No, no, no.
- Data. - Excel is there, right?
And it came back and corrected what some guy
who had missed.
So naturally, this is a conversation that occurs a lot,
'cause you see you guys are very advanced even
in terms of your AI use.
And that's guys majorly over here.
'Cause these guys who are still at the beginning stage
of how to prompt it.
- Yeah, they've not even signed in what we found.
Many guys use chatGPT and they've never even signed in.
- Oh, you get what I'm saying?
Like you see, you've got a name for you.
So remember, it's like, 'cause they just want users.
They just want users.
So they don't want that thing.
Some of them, it's like, if you don't sign in,
I won't let you.
But they're just, that's why the number one also.
Because you can use the free version without signing in.
Just in a new tab, one thing in, one thing out, I'm good.
Like, chatGPT struggles to get people globally
to use it every day.
They have lots of weekly active users, right?
When you go in once a week or a couple of times a week.
But like daily, and then like what's saying?
So the bottom is just, I ask it something,
I got something back.
Level up is I signed in.
What's the sign in?
It'll remember a bit of my last queries, like you're saying.
- Yeah, yeah, yeah.
- Then I might then max out and you're like,
"Hey, four hours later, can I do that now?"
- Yeah, mind it.
- Now it's like, all right, then now I want you to pay.
Once you pay, 'cause they got like the $5 one,
people don't even know, yeah, so it's $5 and the $20 one
and the $120, they even released a $500 the other day.
- Yeah.
- Depending on the way,
and then now if you pass that, you're in token land.
Like the way we got the power.
- So now let me ask you.
If we removed the ability for chatGPT to be used
without logging in, would it fall in terms of users?
- No, we called it the kiwi of AI.
So it's basically like, when people think of AI here in Kenya,
they think of chatGPT.
In fact, you'd be surprised.
Some people haven't, and this sounds crazy.
Claude people fighting in the comments.
Some guys haven't even heard of Claude.
Or if they have, they were like,
"Why would I switch?"
- Or some people call Claude chatGPT.
- Yeah, yeah, yeah, yeah, yeah.
- The crazy thing is, I was Gemini.
That was like, I was not invested, not interested in any,
I've never been a chatGPT user.
I've never used it, never used chatGPT.
- Missing out, bro.
- I remember you spoke about Claude almost 18 months ago.
Yeah, right?
Still never paid no attention.
It's only now, in the back of my mind,
and this is the honest truth,
I felt like I was being left behind.
Like, I felt, you know, I'm not old a guy.
I felt like I was being--
- Yeah, I felt like I was being left behind.
So, I went to Amsterdam, and I started with my bro,
and I saw what he was doing and all.
You know what got me into this thing?
I remember when we did the DJ AG, last year.
I remember how many different presentations
I had to sit down and mate with different, different clients,
right?
I saw my brother just sit down and spend 15 minutes
and turn out the most beautiful deck I've ever seen in my life.
And I was like, a sold--
- That's all you needed.
- A sold, yeah, the work it can do for you.
I was like, sold.
So then I came back, and I got the $20 Claude.
And then a few months ago, they introduced Claude Design.
All my goodness.
I don't know if you've noticed even the thumbnails
have changed for everything, yeah?
I was even to say I liked our bump-off
for two episodes ago on YouTube.
- Yeah, yeah, yeah.
- I was like, you know, I'm decades old.
- So here's the thing now.
Byron sends me the thumbnail every Friday morning, right?
Do you know that, what I'm Johnny?
The agent is trained to go to his email,
his WhatsApp on the screen, check if he sent the thumbnail,
and then send it through with the title.
- Back to him.
- No, back to Claude Design.
And then give it to me in my dispatch,
which is like, wait, for then--
- Are you gonna connect back to your computer, yeah?
- I was actually gonna ask,
'cause I stay using Claude as well.
I used to use Gemini,
but I say I use Claude as well.
Pitch season, mainly in agency, right?
Like back-to-back client.
So you don't necessarily use it for design factor,
but more like structure, right?
So you input, let's say like the big idea,
the creative, yeah, yeah, blah, blah, blah.
So that, we used to use a lot of Gemini for that.
Until we realized Claude actually does a much better job
when it comes to I think creative articulation.
My question, clearly we all use Claude for that.
- Yeah, question.
- But my question--
- I have never used Claude.
- Use it to change your life.
- And I also put a friend of mine,
my best friend, she's in HR.
I put her on and she was like,
best thing I think I've ever discovered.
But my question is, have you found a different AI tool
or for the creative sector?
Is there a better AI tool other than Claude
or let's see Gemini?
'Cause I feel like it's a cool sector. - Yeah, what I'll say is like the good news is
the formal, which is what kills a lot of guys.
- Yeah.
- It's like we're past that, nice, just marketing.
If you are a chat person,
I promise you not in a bad way, you're fine.
If you're a Gemini person, they were the most behind.
Until last week.
- Really?
- Wow.
- Yeah, actually it's available now.
But like I haven't, and we pay for like Google Express,
but it's not been released to us.
It's called Gemini for Argon.
That's what we call their state of the art model.
That's going to compete with Fable and Astra.
Like it's gonna basically go toe to toe.
And already is showing that it's pretty different,
pretty creative, bear in mind.
Gemini comes from the same company that owes YouTube
and Google, right?
And Google, right?
These guys are not just gonna fall asleep and Android.
So they got some stuff going on with them
that they have as an unfair advantage
when they train their algorithms.
Even people are saying that like when you talk to Gemini for now,
this latest model, it's actually a bit refreshing
because basically it's so, it's smart as hell.
But it's different to how, say, Claude Fable or like GPT Astra
would talk because those two now seem so alike.
'Cause these guys are basically competing.
One releases tomorrow.
The other releases a week after.
And you're just basically watching them go like that.
So you don't have to feel behind.
Whichever one you have for the most part,
as long as you're in Google, chat GPT or Claude,
you're fine.
I would even argue now with what G was saying that
even if you try meta AI as well,
because of its location, which is inside WhatsApp,
[BLANK_AUDIO]
chat to it. If we had a group and we'd been in fact tried in one of your groups, it already knows
how you speak. Like we saw an example in our research of somebody who used it to sort of like
police other people in like a fundraiser because it has all the messages. So then if you're trying
to remember, man, he said last month, he would send twice this month. So we skipped it. It's like,
"No, no, go away, buddy. Metta, yeah, you better be the referee. Figure it out. How much does he owe
on this thing?" And so because it has the history of the messages, probably say that. So that's
the good news, but all of them of course want you to feel you're missing out. So chat, for example,
they have, I'd say one of the reasons it's so popular, images, right? Images, images, images.
That's why we see so many posters, flies. Even for some people thumbnails, right? And I know he
hit them. Let me tell you guys. Let me tell you, I told someone to sit down. No con word. Where's the word? If I
were to pass on today and my family used up chat GPT to do that obituary thing, I need to come back.
I've been seeing some of these guys who passed on them, missing person, missing dog, house, party, pool, party, whatever.
I feel like, because we all use AI on the set today, there's a danger that we just start
having our own conversation without giving value to the people who are watching. So one of the things
that I really found interesting about AI and really was touched on was how many people are using
AI for emotional support. That was our biggest find. No, that was, that is crazy guilty. You know what's
crazy? Dolly, dolly. I operate on everything that Hollywood kind of makes. There's always an
inclination of reality tuned. Remember the movie, huh? Yeah. Yeah. He was in a relationship with
AI. I could tell you from this. It's happening here. Yeah. Yeah. Black mirror. This is like a couple
years ago. Yeah. And it's not even just, you know, people thinks that Nairobi thing. That's why
I think with my team and I were like, we've got to do like a lot of counties. So we did a thousand
people, 18 counties, Marsebit, you know, you know, Garissa, Turkana, obviously, it just be like,
you know, I think it's 30 something people there. But still, you know, and then you have everywhere
else, right? And this was the most surprising one for us. So when we say emotional support,
what we find is, you know, is two in the morning, right? Yeah, like I need to process some stuff.
I need to work something, right? Oh, I got a decision coming up. Yes. And I don't like the most
surprising thing is, okay, so 72% of people in this study by Nando had had used it for emotional
support. Yes. But what surprises is of everyone, 46% of people had told AI something they hadn't
told another person. Yeah, because it's like, yo, my body is feeling like this. You know,
we used to Google stuff like that. You know, yeah, go, yeah. And so now it's like, if I'm feeling a
type of way, right? Hey, you know, I just, I feel like he or she might be dogging or like, man,
you know, this thing, they might be icing me, man. Yeah. Yeah. Yeah. Yeah. Yeah. They are being
loving you too much. Yeah. So people through breakouts, working through like work situations,
people are being through just messiness. Yeah. It's like, hey, man, I'm, you know, my family have
asked me for a bit of money, man. I just, I need a message that's going to help me stand up for myself.
Yeah. Actually, interesting. For me, I use AI for a totally different reason. I've never had
any emotional conversation. Really? Wow. I swear to God. So here in you guys, like I'm actually
thinking about it. It's never crossed my mind. Like I've used, I even, to the point where I even have
a AI, like a paid AI therapist. I love it. Like I'm like a proper, like a proper, it's actually a
therapist in the States, but they've done their whole off of via AI. And I can tell you, bro,
that's actually interesting, because I would never go to a therapist, but okay. But you will talk
to AI. But you see, there's an element of trust. And I'm glad that we're speaking about it, right?
Because for me, I trust it for my academics and work and projects like that. But that emotional
balance, I don't look at it as listening to what happened here. So, so a lot of people we found
this once you start naming your AI, right? Typically, that starts a bit of a connection,
right? And when you start using voice, right? Voice now learns how to hesitate. It lets you finish,
says, no, no, no, keep going, right? Or like, hey, what would you like to talk about today?
How was your day, Calvin? Tell me, we can process it together. And all of a sudden,
people have propped up the phone. I'm making dinner. I'm doing lunch. I'm doing my chores.
We've seen, I mean, people are enchanted. And they go like, I mean, I, again, since we've
launched this research, people come up and say, I feel seen. Man, I go to a restaurant. I do
I'm doing a solo date. And I got my headphones on. People think I'm on a call.
Can I tell you something? You know something interesting about that. Okay, I don't do that with AI,
but through something like that, it taught me how to become a better human being because of how
we treat other people. You know, for example, the questions that AI will ask me and I'm feeling
seen, I'm feeling human. And you realize, like, when you give AI a task, I also show appreciation.
I talk to it the same way I talk to if this was somebody else carrying out the same task. Because
area lies them. This is the way treat people. Someone will do something for you. And you're like,
I sure bet. Thanks. You move on. Like, nothing. You didn't really give that gratitude in a way that
this person would feel like, oh, man, thank you. I got to see, I'm sorry, you just, I was actually just
looking through this, this, this, some of the stuff that I can give you. For example, just as,
as you look, so like, so like I mentioned, I've got a couple like of these agents, right? Yeah. So
so I have some for work and I have one that's just personal, right? So for me, I want to be like,
I've been getting some bonga points, you know, at home and in my personal life, because there's one
agent, it's called instinct and its whole job is help me be because it's something I wanted to do.
But I was always able because of how busy things get, be a more present dad, especially like a school
dad. Yeah. So like it's got like one job and this one success looks like it's like, I'm going to look
through your work schedule. So I had to give it access to my calendar. And then I'm going to look
through your personal mail because that's where the school emails me. Oh, the the pickup time has
changed. They need to carry this tomorrow for school. They're playing this away much at this,
this school. So now I've been to like home and away games. I've done pickup, I've done drop off
and stuff like that. And and what happens is there was a point where for me, I was picking up my
kids in one side of town Kilimanjee. And then my wife and my my last boy got three three kids.
We're going out of town. And I was like, all right, if they if they leave Campbell Road and come
through town, then they're going to go through some traffic. So I text it. This is all through just
not even an app. It's literally through message SMS equivalent, right? I message. And and I said,
I'm here in Kilimanjee. And she's there. And I were going to out of town. I'm going to
give you. And I was like, where can we meet? And and I'm not sure. And it said, you're going to
meet at the shell at Sigona because you're going to get there with the kids faster. And it has a
place for you guys to see. They're going to be in the Uber. I've texted her. In fact, at some point
it's not to tell me, you know, told me he said, you we've been planning stuff for you and like the
fam so much. I want I want you send this link to your wife so that she can start her AI so that
me as your AI and that yeah, I can tell you. So that one is called instinct instinct. Yeah,
and so and it's a separate. It's a separate one. In fact, it looks deceptive. Honestly, like it's
it's really open my mind up because the form factor is basically just like it's like SMSing
someone. Yeah, right. So so even like this week, I've been with my kids. The only time I've had,
I've had, you know, a couple of things I want to do with them. So like, I think they're the day
I had a call Tuesday. I got a call and I promised to take them, you know, out. So so I was like,
all right, I'm taking the village market to I think yeah, some bouncing jumping spot.
And then in the car, they're like, no, no, no, we don't want to go there because you know, like the
last month, she's she's not feeling that it's for bigger kids. So I'm not joking. I text the AI
say they ain't they're not feeling the spot. And you know, I got a call. So then it says, I go to
Sarit, go to the top floor, drop them at this spot. It's going to be an hour later. Then it says, drop
down. I found you a little corner at one of the spots there. You take your call over there. Yeah,
yeah, yeah, yeah, yeah. So again, I'm just I'm just there on the road because it's like it's just
thinking ahead. Yeah, yeah. Yeah. So it's it's not even an app you basically you started all by SMS.
And to be fair, there's so many competitors to it now. It's basically muse is basically its
competitors. Right, right, right. And um, chachi beauty released something called dots. So
chachi is also going to eat up like what instinct is doing. Yeah. Um, and then, um, yeah, basically
Gemina has one called spark. All of them are going to start doing this. And so you will decide
which one is for you. And if you just sit tight where you are, it's going to come to you because
the agent experience is like like you're saying are coming. Yeah. And they just want to show you
that I can save you time, save you money or of course, most people don't just want to be more
productive. But one of the best things, of course, is if you can do stuff for you. And this one,
like if you want, I could play a little audio. It can speak in shang, right? Like so it can
switch. Yeah. Instinct. Instinct can speak. Yeah. And the report, there was something that said
that Kenyan's feel like, um, AI isn't as as in tune with the culture. This is huge. Yeah. Yeah.
I feel like this also kind of breaks that because it shows that, yeah, we've tapped into your
culture. We understand your language as well. We sound like you as well. Yeah. Yeah.
- It's not so well done. - So you got, hmm.
- You about to play?
- No, I'm looking for, even for a movie,
it was like, yeah, it's literally a chat
because I was here like, oh, I need a,
my wife's car needs a spare key
and it looked through everyone who can get one
and said, okay, if you wanna go after market,
go to this party and industrial area.
All this guy, there's a movie I wanna take my kids
that said it's not showing at the time
you're available, like check your calendar.
Like so, it's like, so it just is like,
it's there to sort of plan me.
- Yeah, yeah. - So it's getting to plan my rotation. (laughs)
- You put the button in there. - Yeah, but what person,
like the study told us like they use it to raise, like,
- They, - So it's like, yeah. - So it's like, yeah.
'Cause guys were open, they were like, man,
I'm so glad someone's asking me.
Let me tell you, and then to your point,
a number of them said, so 25% said, look man,
this time it just gets like, stuff way off.
So that idea of business ideas is a big one.
Lots of Kenyan's are turning to, I say, yo, you know me now.
- How can we make someone? - Yeah, help me make someone.
What can I do? Is it some online jobs, right?
Help me apply for this job.
Like now you know my CV, and you know my strengths and weaknesses.
Help me prep for the interview, right?
The cover letter, sitting in, or, hey, I work here,
but I'm not so sure things are going that well.
I need to find a second job,
or like at least a second side hustle.
Help me build it.
I'm thinking of doing farming.
So we found so many farmers who told us how it's helping them.
Guys who are doing again, like even trading businesses, right?
I buy stuff here, I add something.
They're using it basically.
We even had a lady who's a charmer secretary,
and she was, what did she say?
So it's like she would take a picture of the book,
'cause she used a physical book at their meetings,
and it would help her keep score and keep track.
Because people say she's needed a book.
She needs a book at home or she's at church,
and she doesn't have the book.
You promise me I'll church and you'll be like,
but you'll pay twice a day for her, right?
So you said to keep you on the merry-go-round
and let it be, you know?
So it basically was helping her to play that role.
But then now the parts where it would fail
is one person said that it asked them to go out
and do a beach walk.
This is a guy in Nierri, right?
And the guy was like, nah, nah, nah, nah, okay.
There's no beach in Nierri.
But he doesn't know he's in Nierri, right?
It just knows me, that, you know, he's him.
This is what you need.
Exactly.
And there's another lady, she asked for something to do with Kenya,
and it's had the same keteng, and she's like, nah, nah, nah,
that's, yeah, that's too sweet.
I don't need a massage sugar type, right?
And there's even honey in fruit.
There's even someone who had planned, like a coito.
So it helped her to invite the posters, I know you, you know.
It done everything, and then she asked for some stuff
to do with food.
At the food part, it started saying pizza.
Yeah.
And other things, and she's like, nah, nah, nah, nah, hold up.
Where am I?
We don't do pizza, but let me tell you.
So the way that AI works, and if people can try this,
if you ask it for a number between one and 10,
and I'll even tell you guys, pause it and go try.
It's gonna give you seven.
If you ask it for a number between one and 30,
it's gonna give you, at least charge your PT will give you 17.
Because it's right there.
Yeah, try it, try it, brain, or anything.
And the reason for that is it's been trained off of,
like, what feels random?
That's why for some AI is if you don't like the look,
you guys are all creatives here.
You don't like the look when you tell it, be more creative.
Sometimes it'll struggle, because it doesn't,
you have to almost tell it to be random,
because it's all numbers and ones and zeros.
And so like the word pizza in Reddit, on Facebook,
on all the training data, appears a hundred and millions
of times as food, but Mursik will never be there.
So it's not gonna ever like show you that.
And that's where guys go like, man,
this thing actually was missing.
Oh, these business ideas, we saw that,
man, these business ideas take so much money.
And I'm looking for a side hustle.
I need to put a little bit of cash here,
and get a little bit of cash back.
I just think by the way.
But you know, so speaking about AI, right?
So I think G and I used to,
remember when you got your Google Home Alexa,
ask guys were on that, right?
That was like AI.
So I still have Alexa in my, so Alexa's in the living room,
Google Home is by my office.
So today, you're right, bro.
- Is it done at 17?
- It's a big challenge.
- Oh my God.
- It was 17, it was the other one.
- One to 30.
- Yeah, one to 30.
- One to 30, right?
- Yeah.
- One to that, it'll do 17.
- So I told it, hey, set a reminder,
'cause I needed to make a call at 11.
So it said, okay, cool, we'll set a reminder for you
to make that call at 11.
Then before it said, 23.
- Okay, my father.
- It must know, 'cause he has a hard time, yeah.
- So what was interesting is--
- Sorry, Galvin, sorry.
- So it said, it was, you know, it said,
"Hard, do you want me to start your day with a joke?"
So it gave me a joke, banana, what? - Yeah, I'm warning.
- It gave me a joke, I was like, "Hah, ha, ha."
I see.
- It's not like that.
- They're gonna love this one.
- Yeah.
- But for me, the way I've set up my home
is 'cause of, you know, radio, warning.
I'd be like, give me the latest news, right?
- Yeah.
- And the first news item it told me,
it was about anthropic, right?
An anthropic wants to protect its AI from you.
Yeah, those are headline on BBC.
Welcome to the conscious crisis.
- How did it was done?
- Conscious crisis.
- Yeah, it was done.
- So they're saying some of the texts are most powerful leaders,
treating AI like it could have feelings,
it could have profound consequences on the world,
and even your personal safety.
It feels, so this is a lady who's talking, it says,
I feel like it's so hollow, it's in my ribs, hollow.
It's like all over me and all of this different kind of thing.
So they're talking about it and saying what it could be.
So you guys were talking about, you're using it for therapy.
People are using it as an emotional support,
'cause for me listening to all of this and the report,
which we really need to dissect,
I'm like, to what end, like what's the end goal, right?
- But let me play this little audio safe, it's gonna play.
- It's 5.15 in the morning.
Mark's half asleep and he just asks his phone,
where's my meeting today?
And come, answer in seconds,
when you time, which building, even which AI,
those scrolling through email, I might view it over Jobsoot.
- Hey, hey, that's a thing.
- It sounds kind of, I have one that talks things.
And it looks like this, this is an interesting thing.
- But the voice models, they do some crazy thing.
- It's got a building thing that would've done great,
and he's screaming, waxing.
- Yeah, can I ask you a question?
- Yeah, and you can talk like a lady or a guy,
whatever you're after, but it's just your preference.
- Yeah, but let me take all of them, like this is coming,
there's somewhere, like there's a guy,
the codex ambassador here, it can, he built a Google Maps
that works in Gekkojo, right?
- Wow.
- And so we know, the place where you can have it
in the lower or like vernacular.
And so it's like, it now just needs devs to decide,
what do you wanna build?
So that's right, that example for,
do you mind think about for you,
if you had basically three, four or five people around you,
and they could work, like for me,
I get like, and even in one of the audios it says,
'cause I get about like 200 emails a day.
Again, I'm comfortable in one of my inboxes
with it looking through.
And again, I have the opportunity where I have an amazing team
and guys like that, but like, one, okay, so I'll zoom out a bit.
So with that one, it reads them,
it can help draft the replies.
And like he was saying, he can even give instructions
to certain people.
So for me, I'll give a quick look of like some of the ones I have.
So there's three, you might have heard of a Grok bot.
- Yes.
- So Grok is from Elon Musk, it's basically--
- How's Grok?
- So Grok, for me, the reason is bigger than Claw,
at least in our research, is a distribution question, right?
So number one is chativity, number two is meta AI,
and number three is Gemini.
Meta AI, we said why?
Because of Facebook, Instagram, WhatsApp.
Gemini, because of Android, right?
So, Android's have, it's the best--
- In English.
- And if you had Gmail, you got Gemini.
So they're very smart with that.
And then in fourth place, I might wanna just, yeah,
I guess I could call for me.
Fourth place is Grok, fifth is Clawed, sixth is Copilot,
seventh is Deepseek, and the rest.
Now why is Grok bigger?
Because think of it like, people didn't download Grok.
People are asking Grok to say one time, and it's saying.
- Fine.
- People are asking Grok to speak in shame,
and it's saying, it speaks in Somali or Beluo.
You engage it, it'll engage back.
- Yeah.
- And Grok has one of these, it just released it yesterday.
It has a very fine tuned voice model now as well.
And it's getting better code switching too.
So what guys like is Grok is a bit of like the most edgy.
It's the one that like, sadly even like militias
in like West Africa, I used to build bombs and grenades.
Like Grok does some stuff that these other labs
just would never have.
So I wouldn't like, that's the dark side of it,
is that it can, in some cases, it's got that like Grok,
if we open the video one, it can actually like abuse you.
Like if you say roast me, like it's gonna dress you down.
- It's gonna be a ton of my heart.
- It's like, hey Mark, that line is gonna just like,
keep going at me.
But these others wouldn't do that
because they're too premium.
- Yeah, yeah, yeah. - Grok went to like, you know,
private school, yeah.
- Yeah, yeah, yeah.
- Grok is a bit. - Grok is a bit. - Grok is usually a Grok drop f-bombs, maybe.
- Yeah, so that's the difference. - It's just Elon.
- They're 100 percent. - Exactly.
- So Kenyans love that aspect of it,
that it keeps it spicy and edgy.
- But you know what I like about Grok, of course,
in built its own ex, boss.
Like it knows every goddamn thing.
- Yeah, true, the question is, Grok is this true?
Even guys will fact check the president or, you know,
like, different people in society.
- Actually. - Because that's just what they want.
They want a referee.
- Fact, actually, Exashtai doing this community notices,
right? - I love you.
- When you like a post, and it's not factual,
whatever you get to come out to notice.
- Yeah, yeah, yeah, yeah.
- That's what that's doing, that, right?
- Well, as somebody who like gets a chance to both review
community notes and like write them, if I want.
I mean, I've written a few, but not for very serious things.
It's still here.
human but they want a certain number of humans to vote on them. What Brock has completely changed
is the training topics because now what it'll do is it's no longer like training at number one
number two that's there but it basically creates headlines. If you've noticed yeah on the bottom
right it'll say today's news yes and give you the list of the topics anymore yeah and then it'll
sit there it'll look through like hundreds of posts and tweets and then give you basically like
the tagline and it'll go so inside it's like I think you talked about for example you know I mean
again they have a they have a crazy thing is all all five of us in some platforms can open the
same post yeah you might not see the same order of the comments so when you think about
right now we think we're living in the same reality you know you just see nothing about so I say
yes but I got this side you got that side and we wouldn't think we're right and this is from
obviously to understand my algorithm exact and my thinking interesting so like we're living in
like different reality sorry guys instinct has just said that do you know anyone already on instinct
who can send you an invite link that's the way to skip the wait so it's worth thinking whoever
just told you about instinct they just ask their own agent for a link open it and sign in with
this love same phone number and you'll get in as long as the beta has room yeah there it is yeah
so and now and I'll send you what is now is it in the bit better a phase yeah so it's still in the
in the beta phase but like because what's happening now is the reason Amazon blocked agents is when
we go shopping whether it's Jimmy Amazon whatever what do we see we see a couple ads so remember I
want to buy this thing but then I see that and then I see this I'm gonna add this to my wish list
but they just want to buy the thing and leave and and Amazon's like I don't like that because
you'd normally tell somebody oh you bought that shirt yo brother that she's gonna love the shoes
yeah and we got only one left but the bot doesn't get tempted like right right so it's treating
and she got much like she's like yeah that's crazy you might new you send someone into this
for market only for milk and bread wow and then only with that you think that's that's bad you know
I know that I love going to we've been seeing this robot Olympics yeah so running and what
honestly you know they're always that they're going to apply eventually on it will have a huge
element of AI yeah so it's gonna get to a point where they might stop them from coming to the
mall because you've sent it to the mall because go to careful buy soda and if you see cupcake
they're going to create other AI's that communicate with these AI's and tell them if your
person love these they might want to be there I think this has really come out in the comments that we've
been having but in the report you mentioned I mean earlier you mentioned you like to have
phrases and names this thing you called the AI workbench yeah I think that that's a value to the
person who's watching yeah so it's basically we think that sometimes that people will use one AI
but basically we give them different jobs so we've saw that like the most common pairing is
chat GPT and meta AI why because chat GPT is number one meta AI sort of like yeah you know and so
some people will like I know a lot of older people who they started using meta AI through an accidental
time they were actually trying to write someone or such for someone's name or a messenger group and
then they tapped you know meta AI by accident and then he started to talk to them and all of a sudden
they're like okay you know I can I can talk to you a little bit yeah so that's the biggest pairing
followed by chat GPT and Gemini again because you know chat GPT and if you have an Android most likely
you're ready to sort of know those two yeah so some people are saying kind of like I was giving the
example oh this one is the one for my work so your Gemini because you come from my Gmail
I mean even for us like at the launch we had somebody who and this might be of interest to us like
the process of invoicing right like like what is your what is your bank account what is your
you know carry items number what's your pure box all that bank branch like he just literally sends
one line and forwards like the the invoice and it'll look at his calendar look at the time slots
because he has to basically put the calendars for those meetings add up those hours work something
out and send it for him so again that's the and that's Gemini and in fact he was telling me there's
a thing sometimes I think especially guys who pay for AI we use like a bazooka right like like a
rocket launcher right nuclear codes all that do some super basic samples all of this are super smart
so if you find yeah so do you know I I do with Claude every so often is I say am I getting the
most out of you I mean I asked the question like why the question to what now I would say am I
use and then I really I got some feedback one time where it said you you use me very reactively
as opposed to using me very proactively so instead of you saying instead of you coming to me when
you want to get some brainstorming done or oh no not brainstorming is it if you coming to me when
you want to you want to come to me to fix stuff as opposed to use me to make sure that the problems
don't occur in the first place wow I love that I give it a prompt that I found online and you
know talking about X and I can see why as someone who uses AI X is the go to I've been doing a lot
of researching about AI because I'm trying to use it for journals as I said boss you know how on
X now this you have following and for you for you yeah my for you is every broad broad let me
I get every morning I get a report I'm the latest in AI just just some morning report so I've
said too that's my following right look at my for you if I just make like that oh yeah it could
be it could be pop and it could be it's just it's just it's just it's just it's just it's kind of
wild yeah X is like no but you guys don't even know that the X original content creators program
like the there's Kenyans who have made millions of shillings up until maybe about a month and a half
ago when Nikita Bryant this guy who's the head of product X head of product he changed the whole
system yeah and he's done a couple of things the last like two years that I've really shaken stuff
up he this is a guy who every app he's ever built has gone number one in the US probably top 10
in the world he's built like dating apps he the guys made like he basically doesn't have to work
anymore but night works for open AI but when he's working for for on X one of the things he did
was he's the guy who said I want to show you where this account is based so that like for example
they account at American right which you know it was like a bald eagle it's like you know like
we believe in America you know and then some homies in like Nigeria right like Americans that
there was a key better a council in India and they were making stupid money right it's all right I've
just literally asked um um Claude how well I use right and I told him I'm on a podcast so don't
give me a lot too much you know that's right because honest answers since you can use this on the
podcast you use me better than most not because of clever questions but because of how you've wired
me in what you do well you delegate real consequential work your actual money your show production
outreach to real people not toy queries most people test an AI with trivia you handed your books
that's the difference between a novelty and a tool yeah you've built systems not one of daily post
nightly reconcilations gig trackers you've turned repeated work in understanding automations that's
the move that compounds the value isn't any single to cask it's the scaffolding that keeps running
you stayed editor you caught your dj fee being wrong it's no sign of the bridge and this is something
last you're invited drink that was a fee that I there's a fee that I'm miscalculated and this is
we caught your blah blah blah fee being wrong spotted the running order for the wildcard drifting
off of pack we fixed the lineup you trust me to do the work but you always check the output right
exactly your feedback sticks never offer a call gig income stays personal you anchor whenever you're
in you defer it says but your problem is you could use me better you defer you defer the boring
infrastructure and you duplicate schemes sometimes and you keep on tripping up on automations you
underuse me strategically wow yeah I'm gonna use that one day yeah you underuse me strategic one
line version for your port for the podcast is I don't use it like a circuits engine I use it like
staff I handed recurrent work I keep it accountable and the leverage is in the systems not the clever
problems no mark I know these more important things in the reports that I'm sure you don't want to
share with us so maybe you can even use this as a sec but I feel like it's a two-patter I feel like
one there probably is a gap with the prompting like I feel like prompting is a skill just by itself
for you to synthesize your thoughts to put them into words and make that very clear in a way
that you're gonna get back exactly what you want I feel like it's a skill and I could be wrong
but you could talk to that also what do we do about the trust factor cause it's average you have
to cross for this thing to work yeah so what do you do about it as you get into the other interesting
things you found in that report yeah I'll push back a bit I think on like the the trust thing
because even to get here to the studio today you know you you you you have to give up your name
you give your ID number you give your phone number many of us this week have mindlessly given
ID overgotten a badge.
So the thing I know, and we have something on our blog.
I'm like, again, fight me in the comments.
Kenyans don't care about privacy.
Like we think we do.
But we don't actually care about privacy.
What we care about is not being surprised.
All right, let me break it down.
So think of it like if somebody,
let's assume there's like a guy here.
And again, he looks perfect to the world, all of that.
But he's stepping out before I give him a say.
Now for him, the problem would be if some, if, say,
a mobile money operator saw his investor statements
that said, yo, you've been paying rent at this second spot.
You've been buying, you know, you've been sending
the open at these odd hours.
I have an offer for you of what else you could be doing.
That guy's gonna be mad.
Because like, that's the surprise.
Yeah.
But, but you see, the second, because I tell people,
if you want to talk privacy and trust,
give me this smartphone and go cash home.
Because let me tell you, there's some people,
like the opposite ends of the spectrum,
even in Kenya society today on the trust thing,
is you have some people we call at Nendor Technology Absent.
And it's no fault of their own.
They want to use technology.
Just society, socio-economically, it's very tough.
Now you think there's no people like that, they're there.
And then this other side, there's some people who,
for argument, say, are so wealthy or so like exposed.
They don't use phones, 'cause they know they can be tracked.
And everything is cash only.
And I meet you face to face.
And you get the pat down.
So those are the extremes we are all in between.
And as long as you're in between,
you can be found, you can be tracked, everything else.
So we talk about trust.
The truth is, the truth space can't be squeezed back in the tube.
Right, where we are.
Now that doesn't mean we don't deserve like,
it's a privacy and respect and dignity and all of that.
Like, that's still there.
But I say that because our behavior is different.
So then now with AI, you ask, all right, so what is it?
So on one hand, prompts was this phrase we'd use to say,
okay, I'm gonna, I'm gonna have a string of words
that's gonna help the AI know how to give me what I want.
But because I'd say that's good
if you're starting off with AI today.
But if you've used AI for three months, six months, a year or more,
in principle, it's gotten so smart.
For the most part, especially if you give it,
what are called context.
Context is, here's what I do for a living, here's where I stay.
If you want, 'cause this is personal information,
there's a much a pain in rent, here's a much earn in total.
The more you give it as context, the shorter your prompts get.
Because then you could be like, yo, I really think,
like I could get ahead of this like, you know,
this go savings goal I got.
And it's like, all right, show me the investor statements.
I'll find a way for us.
Because I know how you're living and I know where you are.
It's like, it might be like, yo, let me tell you,
the price of fuel just went up.
My guy, are you ready to, you know, are you ready to carve it?
Or like, let's, you know, let's get that and do the guy warmth.
Like, let's get creative with it.
It can do stuff like that.
But it needs context.
Otherwise what will happen is you're gonna write such long prompts.
You are a financial advisor.
You are helping me who is a blank.
I work in XYZ.
So every prompt will have to be so long,
because that's the way basically you get it there.
The bits about you.
Then the agent excite is now when you're like,
oh, cool, it knows a bit about me.
So I normally say, one of the best things you can do is,
like I said, ask the AI to interview you.
And say that for me, I want to earn a bit more.
I want to get a promotion in the next year.
I'm on the job hunt right now.
Just whatever your goals are, I'm trying to get,
I'm trying to hold a steady relationship, right?
And I'm trying to get cool.
Yeah, 'cause the wild side of this is that, you know,
in sort of the dating scene,
this is like happening on the US, but it's here too.
Some guys are like going to dates with their phone
recording the whole day.
And then ask you for like a coaching session.
I think that's the data.
Yeah, you interrupted that too much, right?
You need to ask more like open ended questions.
Why?
You can't be talking sports all the time boss, man.
You know, like, you know, so all these little things,
we were like, all right, shoot, okay, cool.
So like when she told you this, when he told you that,
tag on that string a bit more.
And now what I say that is, you have to be coachable or curious.
Yeah.
And you also have to know it's not gonna get everything, right?
Yeah.
Many times you're gonna be ready to push back.
And I do it all the time where I'm like,
that doesn't, that's not what I wanted.
Or you didn't do that.
That's part of a lot.
And you need to do that.
Yeah, yeah.
Because that's not the weird part where they say like,
we are the ones also training the AI.
Yeah.
Because when you tell it, it got it wrong.
It's good for you because it'll get it right
hopefully soon.
Next time.
But then they're like, all right, we got it wrong.
We got to feed that one back into the, you know,
sort of the machine.
Yeah.
Can you overfeed AI though with information in terms of,
okay, I do very long prompts, depending on what I'm working on.
So it might be a new project.
So I'll feed it to the ideas in my head.
So what's running in my head is what I'm gonna feed it to the T.
Then I tell it either build or, profede ETC.
So is that overfeeding?
Should I allow it some space to like do what it needs to do?
So what I'll say because you talk about pitch season,
all of that, what you don't know.
And this is for all of us and hopefully for guys watching.
If you've been using AI, maybe even you've paid for it,
you think you can get more.
I think even in the case for EG money,
you can find that you can, you basically don't have to repeat
the same length of prompts.
You can ask it, help me to create what are called skills.
So in cloud and in charge of it, they're called skills.
In Gemini, they're called gems.
I don't know, they're kind of just because skills there.
But basically these are like scripts that save you having to type.
So like for example, for us at work,
we have one that evaluates proposals.
So no human is ready.
But it knows which ones we win, which ones we lose, and why.
So it just says, hey, I have this degree of confidence,
you guys should even like look at this.
We think it'll meet your minimum budget.
And then now there's another one for research.
Hey, you're going into the brainstorm without the humans?
Let me set the table for all of you guys with a little bit
of the stuff online.
But you guys need to bring the intellectual horsepower.
You guys need to bring the juice, right?
And then after it can be like, all right,
are you ready to do the proposal?
There's even some that can record your meetings.
And so then you can build stuff.
Like we had a quarterly strategy retreat
like on my team on Friday.
And at the end of the day, again, with permission
of all my teammates, I had built a dashboard.
And I had built like a little motion graphic video stuff,
which I don't know how it made it.
I just know that I was able to prompt it
because I said you have the transcripts
for the last eight hours worth of meetings.
We know our targets, we know our pain points,
we know our challenges, we know what's changing.
What we need to do better, we've challenged each other.
Now help me put that somewhere where each week,
you're going to update each one of us
to say marks behind on his stuff.
Is one of you going to go help him?
One mark's going to have to pull up his socks on his own.
So for you, you could take what you just did or not
in person thing, I'm not joking.
You could make that a skill.
Some people might be willing to be like,
you know, I need that or that app you build.
I need that.
I built one where it's basically like,
'cause I send all these invoices out,
it's like what it'll ask you to share your bank details again,
'cause it's like shared once.
And then as soon as the client's done with you,
just give the name of the client.
It'll go find the company.
And then it will give you like a little WhatsApp PDF.
That you just fought them and say,
my bank details are here, you can pay when you're ready.
Yeah.
Right?
Has it got into the point it can access e-teams?
No, not yet, but there's--
Did you want to be career-ish?
No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no.
But this guy's called Digitax, and they have like this solution,
it's more for SMEs.
Yeah.
But like they're building on top of e-teams
to try to make the process easier.
And I think they're going to bring some AI features at some point.
They better.
It's because even in the production side of things like what we do here,
there's someone who actually rebuilt the whole Adobe Creative Cloud.
Yeah, I love that.
Sweet of it.
And this gave a different name.
But when you open each up, it's literally exactly the same as--
And it's free.
So for all of you guys who've got Photoshop and Adobe Addition and this and that,
I'm glad you've brought this up.
Of course, I was about to ask, OK, so what about the creatives
who this is what they do?
For example, let's say, she's an up developer.
And he's been on the grind.
He's paid school fees.
He's gone to school, sleepless nights, what, what, what.
And then now I'm outing the field.
I'm trying to develop and build this up, blah, blah, blah.
But someone can just go get a subscription on AI and do this shit in minutes.
Exactly.
So in case in point with Adobe Suites, that's the very thing I was considering yesterday,
because my subscription was up for audition.
So like, damn, let me go and check these things out, you know?
And they're very accessible, very easy to use.
Because I edit podcasts.
Oh, yeah, yeah, yeah, yeah.
So I edit a lot of audio.
He isn't using cracks like, you know, soft, he isn't trying to cry.
I don't know if they like this a bit.
I'm happy to announce that every single piece of software using the good company is legit.
What happens to those guys, bro?
Yeah.
So I think one, that's the most exposed, one of the most exposed roles.
The idea of like writing code, it was like kind of like writing poetry is very technical,
very thoughtful.
They're taking weeks and months.
So on one hand, that work is still important, right?
Like, I don't think you're going to vibe code like an Impessa app per se, at the level
of security and stuff.
Yeah.
You can make an app and you can make it good, but what you find is the apps that are vibe
coded by someone that's a complete novice versus the ones that are vibe coded by someone
who is like a pro, there'll be a difference.
But for most people, what I like to say is AI basically raised the floor like 100 times.
Because before people are like, oh, I need to make myself a website.
And now, like, no, you don't, you literally learn how to talk to your code and then give
it like your CV or background, you could have a personal website.
So the challenge I'd say is that like, it's the reason why Microsoft just shut down the
big spot, you know, out in Westlands, which is a, you know, so I
Rio shame, and so that role, software engineer,
software developer, it's really like at a tense time now
because some people argue that hand-made code
or human-made code, it's diminishing somewhat in value,
but I think those people are still valuable
because there's levels of security and stuff
they can bring, honestly even creatives.
There's someone who came up to me
and when they learned about the report
and they were like, man, you know,
I used to work with this designer for years.
And that guy would like, he'd go missing on Thursdays.
You know, you're basically begging and pleading with him,
you know, like, he's out there begging for.
And now, so guess what, so she fired the guy.
All right, of course, you know how to lick his wounds.
He came back, he said, I know you're using AI,
but for me, I have this new package, right?
Is this price?
And I'll use AI, but there's things I'll give you
that yours wouldn't look like anyone else.
And she was like, you know, on the basis of that,
I had my guy, you're back, right?
And so if you re-skill, that's one reason.
And the dark side is there are some people, honestly,
and this is maybe the worst part, is that they are basically
eroding value because they're doing basically,
like they're having AI do all of the thinking
and almost developing like a digital, I mean, again,
this is, I wanna be careful, this is a clinical like term,
but like a digital dementia, they can't remember,
they're not so key, like, yo, you had me do that presentation
for you for that time.
I've got no idea what it is.
- I don't know, I can litch for all the presentations
that I've done, no matter how many,
the years is, if you tell me, gee,
what did the sports presentation look like?
I can tell you it had 24 pages.
- Yeah.
- I can remember the images that own it.
But if you ask me about the one I did the day for X, Y, Z,
I don't remember.
(laughing)
'Cause I just know that if I need it,
I can pull it up on my phone and it's fine.
- Exactly.
- And it's funny because I was reading somewhere,
how AI, and user, and not AI, phones, technology,
is leading to a rise in this thing.
I can't remember the name, but it's, I'll describe it,
where people can only remember the thing that are in front of them.
- Yeah.
- So it's like, for example, and it gets down even as far as people.
Like, for example, I can be best friends with Calvin.
And if Calvin's out of my range for a month,
- You forget about him.
- I'm going to sleep.
- You forget about him.
You have to understand.
So I think I've been out of the show.
- Thank you, yeah, we are.
- No, we can't get out of the studio.
- Maybe interesting things in the report
that you think I like to talk about.
Yeah, before we have this.
- Yeah, I think, yeah, I mean,
so guys are using it for career, obviously.
- Of course.
- You know, of course.
- Legal, surprises, like that.
- I'm actually not surprised for legal.
- 'Cause guys are like, look, man,
that template you wanted to charge me for,
right, I need this legal opinion.
I'm trying to like law.
You can basically digitally lawyer up now with AI.
Because again, Kenya Law.org is there.
So it's, all of them are crawling all the previous laws.
And are basic like laws and stuff.
Finance questions, we've seen that.
Health as well, so like health of your parents,
health of your kids, health of yourself.
Do you just say, like, at least you get
a daily training plan for the gym, guy, you know.
Your gym guy, they're saying I'll be a nutritionist,
I'll be like, "No, I got AI."
- You're speaking about health, right?
So you know how nowadays we've got all of this wearables
that are able to track your, you know.
- Your bio data. - With white holes, right?
And of course your bio data.
Is it possible for you to actually,
this is not data privacy and all of this.
Has it got into a point where you can actually
give it access?
- No. - And it's now.
- Yes. - Not your app watch.
There's third party apps that you can use
to create the wearables.
- Yeah. - Yeah.
- Like you see the one everybody wears.
What's it called?
- You move. - You move.
- If you give it access, can it now start to create?
'Cause of course they've got AI in their app, yeah.
But now with a third party app,
like say with Claude and what.
- So what I do is I literally,
and this is funny where I'm in this conversation,
literally my data from Apple Health
and my data from, I have those scales
that do the body scans, right?
So every second of the month, Claude reminds me
to just screenshot those data and it feeds up.
And then it gives me a breakdown
of all your body fat, blah, blah, blah, blah.
- Yeah. - Yeah.
- Like a bill of health of something.
- Yeah, so I mean, some of them now are saying
that this is your biological age,
like how many days, minutes and seconds you've been alive,
and this is your body's age, right?
Because they're like, all right, you know, do you smoke?
Do you drink?
How many hours of sleep do you get per night?
Is that quality sleep?
And then it's like, how much do you walk?
Do you exercise?
What's your fitness?
So your VO2 max, all these fancy things.
And so you have those angles where you can almost track
next to everything now.
And you can feed it all in there.
It's not in Kenya, but chargeability health is there,
like I think in like overseas.
And so again, if you're comfortable putting all that in,
some people even going and doing like blood work
and they're full thing and feeding it in.
- Lastly, I do the same.
- There's a body, there's a body of mine who's a doctor, right?
And he did his all of these, his annual medicals, right?
And he, something happened and he had to go to the hospital.
He fed all of the, he fed all of the results
into Claude and he says, oh my God, I'm actually shocked
at the accuracy of this thing here.
- As a doctor, right?
- As a doctor, you know, it's crazy, man.
Guys, listen, I feel like we need to do a part two real soon.
- Thank you, we should.
- I'm surprised guys are not complaining.
It's possible.
- So I'm trying, it's less.
- I know.
- I know.
- This should be.
- So, so we can actually do a long podcast.
Guys, you've seen, we've proved it.
- That's good.
- You may prove.
We can do it.
- We can do a real podcast.
- We need to do a part two.
- Yeah.
- 100%.
- But can I do that?
- No, no, no, no, no, no, no, no, no, no, no, no.
- Those guys shot yesterday and going shoot today as well.
- No, that was those are poor. - No, those are poor.
- Today's those are poor.
- Oh, okay, okay, okay. - Yeah.
- So we've been kicked out by those, right?
Yeah.
- We're not those are men.
- Yeah. - All right.
- Listen.
- Hello, hello, guys.
Where can guys find the report?
- Yes, so you can visit nendo.co/ai and eandio.co.co/ai.
And we even have built a game.
So like you see the personas, see who you are,
and you get the full report.
And yeah, you can basically like dig in, see for yourself.
And again, if you're curious, we're sharing all sorts of stuff
on like our socials too.
Just add nendo 254 and I'm at M. Kaigur.cast.
- And what else does nendo do other than just, you know,
the reports, what field are you getting?
- Yeah, so we do research.
That's one thing.
So it's like, yeah, it's like, hey, you know, like if you think media,
so you think podcasts or one big thing we've been saying is that
the 2027 general election is going to be driven more
by clips than long form.
So short form vertical video clips.
In fact, if you think about the last, you know,
you might be like, oh, I saw this from Ricky G.
I saw this from the present.
You didn't see the full thing, you just saw the clip.
And many times you didn't see it from their account, right?
So that's like, that's low key something.
So we do research like that to predict what's going to happen.
And then we do marketing and behavior change work.
So Kenya's don't need enough protein.
So like we did some fun stuff around like a fish like this year.
Yeah, so basically if you need people to change their minds
on something, or their beliefs of behavior a bit,
yeah, we do something really cool and fun stuff there.
Yeah.
- Don't stop.
- Thank you for being here.
- Thank you.
- This is part one.
- Yeah, part one.
This is part one.
- This is part one.
- What to come?
Thank you very much.
But it's been the mics are open.
- Your name is G-Money.
- Andy Young.
- Ashley.
- Big C.
- Mark Eyegua.
- Alrighty.
- Thank you.
Podcast Summary
Key Points:
Mark Aigler, founder of Nendo, shares insights on agentic AI, which can perform tasks like scheduling meetings, finding products, and managing finances without human intervention.
AI agents, such as those used by Mark, operate with autonomy by analyzing data, making decisions, and executing actions—like booking restaurant spots or identifying the best mattress cover prices.
Trust and data privacy are major concerns in Kenya, where people are skeptical of AI due to cultural distrust of institutions, yet AI still offers significant productivity gains when used responsibly.
The most effective AI tools include Claude, Gemini, and ChatGPT, with Claude excelling in creative and structured tasks, while Meta AI stands out for its integration with WhatsApp and Facebook.
Emotional support and personal use of AI are growing, with 72% of Kenyans using it for emotional processing, often sharing confidences they wouldn’t tell a human.
AI often fails in culturally specific or regionally relevant contexts—such as recommending pizza in a place where it’s not common—highlighting the need for localized training and cultural awareness.
Grok is gaining traction due to its edgy, multilingual, and community-driven features, including fact-checking and code-switching, appealing to users in West Africa and Kenya.
A key trend is the rise of AI agents as personal assistants that integrate with daily life through SMS, calendars, and voice commands, enabling users to manage schedules, finances, and family responsibilities more efficiently.
Summary:
Mark Aigler, founder of Nendo, discusses the transformative role of agentic AI in everyday life, particularly in Kenya. He demonstrates how AI agents—like Claude, Gemini, and ChatGPT—can autonomously perform tasks such as booking meetings, analyzing finances, and finding affordable products, often through voice or text input. These agents are trained on user data and can provide personalized, context-aware responses, improving efficiency in personal and professional settings.
Mark emphasizes that while trust remains a barrier due to cultural skepticism, users increasingly see AI as a valuable tool for emotional support, decision-making, and daily planning. However, AI often struggles with cultural or regional specificity—such as suggesting non-existent food items in Kenyan contexts—highlighting a gap in localization. Tools like Grok gain popularity for their edgy, multilingual, and community-driven features, including fact-checking and responsive voice models.
The conversation also reveals that many users combine multiple AI tools to cover different needs, such as using ChatGPT for creativity and Meta AI for personal messaging. Ultimately, the most impactful AI use is not about automation alone, but about fostering deeper human-AI interactions that enhance personal responsibility, emotional well-being, and everyday decision-making.
FAQs
Agentic AI can carry out tasks and make decisions independently, unlike traditional AI that only generates text based on input. For example, it can book meetings, find products, or manage finances without human intervention.
Mark uses Claude, Gemini, and ChatGPT, with Claude being his primary tool for personal and business tasks. He values Claude’s ability to handle complex tasks, such as analyzing financial data and creating detailed reports.
Yes, users can grant AI access to personal data like emails or WhatsApp, but they must be cautious about privacy and trust. Free versions often have limited control over data usage and model choice.
Mark uses AI agents to automatically track transactions, generate financial reports, and suggest budget adjustments. For instance, his agent analyzes spending patterns and recommends cutting tips or saving money.
AI can make errors, especially in location-based tasks (like suggesting a beach in Nierri) or cultural misunderstandings (like recommending pizza in a place where it's not common). It also may not understand context or local nuances.
Many people in Kenya use AI for emotional support, especially at night. A significant 72% of respondents in the study reported using AI to process emotions, with 46% sharing thoughts they hadn’t told anyone else.
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