As of right now, how many customers did you say of? 4,100. Oh my gosh. Almost $50,000 a month recurring. Yeah. Oh my goodness. It's the most rewarding thing. It's absolutely crazy. In less than six months, you're making tens of thousands of dollars a month in profit. Yeah. Doing something that you love. What could be better than that? What could be better seriously? Yes, business is hard. I'm not going to tell you it's easy. Yeah. It's a grind, but it is worth it. And it's absolutely doable. Even if you end up hating it and you go back to your job, it won't find, but just learn for yourself if it was for you. If you're curious, answer the question. Yeah. What a story I have for you today. This is Hannah down in Austin. She's been running this business for six months and she's making about $30,000 a month in profit. Her startup costs were next to nothing. You know the story, guys. She wouldn't be on this podcast if it wasn't an amazing story. This is a business that anyone, male or female could replicate in their own niche with their own passion. And if you want to copy this business, it is a great business to copy. And at the end of this, we talk about specific other niches that you could launch this exact same business with. And of course, most importantly, how to find a bunch of customers. It just says everything. It has all the elements. It's a lot of money in a short amount of time with almost no investment upfront. And she found her customers organically, no paid media whatsoever. Please enjoy. So why don't you just start by telling us who you are and what you do? I am Hannah. And I'm, I guess, the founder of the Tiny Project, which is a culmination of a lot of things. But most importantly, I think to me, it's trying to encourage people to start tiny. I guess a year ago, I had just quit my job and had started my own small tutoring company. And, you know, I was just so burnt out by working in corporate America and just the grind of it all. And I was like, I'll take a major pay cut just to be able to, I don't know, like have autonomy over my life. I started working with students in executive functioning, which is where my background is at. And for the first time, like in such a long time, I had all this capacity again, where I was like so inspired. And I was a very creative person when I was younger, but I never gave myself really the time to do that as I grew up. And so I just started getting creative again. I was making jams in my kitchen. I was really craving this like community and connection with my neighbors. And I kind of had a moment where I was like, if I'm going to complain about not feeling connected to my Austin community that I've grown up in, I'm not doing anything about it. So like, let me try to do something about it before I, I was going to move basically. I was ready to head out. And this was kind of my last stitch effort at connection. And I started selling jams in my front yard in my East Austin neighborhood. And it was silly. It kind of looked like a lemonade stand. But-- and I called it the Tiny Fowers Market. But in those first three hours in my yard, I had met more of my neighbors than I had in the three years that I had lived in that house. And it just completely sparked something inside of me. And I decided I would be really consistent with it and just show up every month on a Saturday. And I put up flyers in the neighborhood. And I would just say, hey, I'm here. I have free drinks for everybody. We can come hang out. And other vendors started to reach out. I started to post it on social media. And other very small business owners are-- I mean, at the time they did weren't even businesses. They just had hobbies. And they were like, maybe I could sell. And I was like, absolutely come on out. And it just started to blow up. And we have-- now we have 33 vendors that normally pack into the front and back yard with my house. And we always stick with the free drinks. We now have live music and face painting. And it's just a really fun way to connect with the community. And then we always give back to a local charity or a nonprofit. And so that's been something I'm also very passionate about. And while this was all happening and I was posting about it on social media, I was getting a lot of comments being like, oh, I wish this was near me or I wish that I had this in my community. And obviously, I can't bring the tiny farmers market to other communities, maybe in the future. But for now, I was like, I can't bring it anywhere. But maybe I could start some sort of newsletter or extend the community and connection further than my front yard, which was the goal of the whole thing. And so I started the tiny post, which was a snail mail club. And I just put together my art and a recipe that I was working on with my jams, a few stickers. And I put it all in a one ounce envelope and sent it out to anyone who signed up. And I charged $11 for it. And I just posted it on TikTok. And the first month, I got 50 people. This was in. This was an artist. Yeah, 50 people, I was like beyond excited about. I was like, this is the day ever. And at the time, I was like, my goal is to, by December, get this to 200 subscribers. And I was really like pushing for that. So I was 11 a month. 11 per letter based. With no turnover, 11 a month. And so I was like, I could get there. And I posted about it just consistently. And I shared a lot about why I was doing it. And where the idea came from. And the second month, we got 107 people. The third month, we got 1,200 people. The fourth month, we got-- What? --2,500. What? I know. So sorry, is this-- did you get up to 2,500? Or you got 25 new people? Sorry, I got up to 2,500. Say those numbers for me again. So the first month was 50. 50? Second one was 107. That's over $1,000 a month recurring. OK. Yes. And then October was our third month. And we got 2,500. And then November, we hit 3,200. December, we hit 3,700. Oh. I got it wrong. August was 50. I think you skipped 1,200 on the second round. Yes. Because then I was like January is when we hit the 3,700. And then February, which is this month, we're prepping for 4,100. But people are still signing up. So we're prepared for 4,500. But it's like, I mean, truly completely changed my life. And-- Oh my gosh. It's been complete insanity. But yeah. OK. So 50 people the first month, 100 and change the second month. So $1,000 a month. And then for a month, 2 to 3, you go from-- you 10x. You go from 100 and change to 1,200? Yeah. Yes. What happened in that month? We had a viral video. How viral? It hit 1.1 million views. Now, was that just you building in public? Or you over at least selling? What were you doing in this video? I posted up my phone to tell my husband. Because I'm kind of like you. I always have new ideas. And I posted on my phone. And he had just been through the ringer with me because I just started the tiny farmers market. I started a tutoring company. I'm just doing a million things. And I posted up my phone to be like, I'm starting one more thing. I'm just going to do something called a snail mail club. So real quick, you were like secretly filming him as you told him about this business. Yeah. And I'm-- OK. I'm going to start this thing. And he fully didn't understand it. He didn't get it. He's a major business guy, NBA, all the things. And I was like, I'm going to do this little thing. It's going to be fun. And then the video goes through the last three months and how it's just grown so much. And grown so much in the sense that it went from 0 to 100. And I was showing what we've done. And it was like a hope core video. I was just saying, this is the best thing ever. And those are so hot right now. And that's what I was going to say. So many of my videos are like, they strike a chord with hope core. And I mean, I feel like I'm definitely perpetuating that because it's been the coolest thing ever. But those that video just hit the for you page. And honestly, it also started a lot at discourse of what even is snail mail, which gave me a whole new platform of a thought-- like what you were saying earlier. We were just talking about this. He's a authority where I got to come and be like, this is what's feel mail is. This is what I do. This is what it means. There was so much confusion in the comments that almost helped with it, where there was a lot of educational opportunities to be like, this is what I'm doing. And this is why it's so fun for me. And this is the story of the Tiny Farmer's Market. And it opened doors for the story to get out, I think, and see them. So on that video, the video of you filming your husband was that old? Did you take that when you first had the idea and you just posted it a few months later? Yeah, I took it when I wasn't even really doing. Social media, I was like kind of nervous about it. But I was like, maybe I could use this in the future. Yeah, that's so smart. And your husband, I'm assuming he's very supportive and awesome and whatever, it just broke his frame a little bit. He's like, huh? Yeah, I mean, we're always talking about business ideas. And this is just such a-- it's tailored to a very specific type of-- like, mostly women. He didn't know what he even was. I didn't even really know the full extent of what it is or what it could be. I definitely didn't think it could be this. But yeah, he was supportive, but confused, I think. So what gave you the original idea? Like, where did you take inspiration from to get this? I have seen on TikTok. I follow this wonderful woman who does poetry in the mail. and she sent out a. tangible piece of poetry. I am like the target audience for that type of stuff. Like I love a tangible good. I love a letter in the mail like any like stationary goods, those things. And so I saw her and I thought that was just the coolest thing. And it was so affordable that that was like such a like the access to creativity and the access to somebody's art was so affordable. And I've always thought of like buying art as this almost unattainable thing. Her story and everything I was really inspired by and I cannot remember her name for the life of me right now. But she does the the poet club and her poem club. And it was super cool. And I thought, you know, maybe I could do that with my art. And I know that after I started it, I started to see a lot of other snail mail clubs that are similar and just different in like what their art is. It's like a really cool way to support an artist that you're inspired by. But that was where the initial idea came from. Okay. Brittany Wilder, is that her name? I think so. Yes. I just looked it up. We'll link to that as well. Now, are you a customer of poem club? I'm not. I need to be. I truly just haven't signed up for it. Yeah. But I know that she has like several thousand as well. Yeah. I think it's great that you're not because I mean, this is just like confirmation bias. Like, you know, we like people that look like us. Like that's something that I would do as well. Like I've taken inspiration from other businesses. And there's so much more research I could have done. I could have become a customer in order to view. And on Shopify, there's some tricks you can do where you can see the order number when you place it. And then you place another order exactly a week later. See that order number, subtract it. And you can calculate how many sales are doing a week. And then you can kind of guess how much their average order value is. And then you can multiply by 52 and say, wow, these guys are doing a million dollars a year or whatever. Like there's so many things you can do to reverse engineer things. Yeah. But when I take inspiration from someone like, if the idea just hits and it just feels right in my gut, I just do it right then. Yeah. I started, I think I had the idea on like a Tuesday. And we started it a week later. Like I try to support her in other ways. Like I would like shouting her out and all the things that we're supporting her now. Yeah. We're going to course. But I have a hard time as like a new artist really having to find my style and what makes my art my art. And so I also distance myself a little bit from other people's things. Just so I my fear is that I'll take too much of it. And so I work with like also just being like, okay, I'm staying in my lane. These ideas are coming to me from me. And I think I'll get better at that as I move into my creativity. But right now because I'm like so early on in any of my creative passions, I'm like, I don't want to be influenced by anything. But the idea itself was totally her. How much does she charge? Um, I'm not sure. I want to say maybe eight or nine dollars. Okay. And you just get a poem. It's a poem. And I think there's sometimes a sticker in there. She has really cute like decorative aesthetics that go with it. And she's a poet. So it's her poem monthly. Yeah. We do something like definitely very different. But I think hers is eight dollars a month. Okay. Has she ever talked about how many customers she has? Yes. She's very open to, which is where I draw like drew a lot of inspiration. She does these really beautiful like conversations with just her audience being like, this is why it's hard to be an artist or this is what I'm thinking. I think she has somewhere in the thousands though. Well, is that part of what gave you this idea? You're like, holy crap. She's crushing it. No, I mean, if I'm being completely honest, I didn't really have, this was not my main goal of growth or or financial freedom. Yeah. It was just a rabbit you were chasing that week. Yeah. It was just a little idea. And I really, my goal was to connect people or to extend what I was so passionate about. And so I was still very much like I'm growing this tutoring company. And it was growing at the time. So I didn't really even have like the forethought to be like, well, I even have time for this if it grows. I wasn't even thinking that it would grow. And I would have to prioritize my time in some way. Okay. So you went from one, uh, 1200 month three to what 2500 month four? Yes. What happened there? Was was there another viral video or just my videos were doing really well, but there wasn't another viral video in November. There was another viral video. And during all this time, it gets a little bit complicated on like when to go to a wait list or when to anticipate growth. And honestly, in October, we had, I cut it off, because I truly, I panicked at 1200. I was going to cut it off at 400. I was freaking out so bad. And my husband was like, we're doing this. This will be so fun. But I kept it open until 1200. But then I went to a wait list. And our wait list had over 3000 people on it. So we had maintained a lot of that growth. I learned a lot through a wait list, not a lot of those people signed up. And there wasn't as much offers I expected. But like as these months happened, I think there was a lot of momentum from past months happening. And then honestly, I think going to a wait list, it created this kind of scarcity. We're like, they wanted to sign up and opened back up. So you learned that of the 3000 people, how many ended up paying, would you guess on the wait list? I think we had less than a thousand people sign up from the wait list. Okay. How much time had it lapsed between signing up and having to pay? Oh, I want to say like maybe three weeks or two weeks. It was a little bit longer. And also something that I totally made a mistake of. I just threw up a little Google form like I wasn't even like thinking, but I didn't say that it cost money. And so I think a lot of people kind of lower intent that it was free. So that's something I learned there. But there was in the beginning, I think a lot of people and I still sometimes get comments where they're like, oh, add me to the list. And it's you have to communicate that like, no, it's a service that I'm that giving and I cost money. Do people complain about the price? Is that a common complaint? They don't push back. I was thinking about it today. I was like, I don't know if he's going to ask about any like reviews. I've never gotten any bad reviews or anything. We get cancellations. Like I plan on cancel like a 10% turnover rate, but it never hit 10% or probably closer to like maybe five percent. Is that 5% per month? Like if you have a thousand one month, you have nine 50 the next. Yeah, not including the new people. Okay. That's not bad. I mean, a forever stamp. Do you use forever stamps? Or just okay. So I mean, what's that 60 cents now? 70? 78 cents. 78 cents. And then you've got your, you probably have really high quality stationary and envelopes. And I saw on your website, you do stickers, you like your hard costs, not your time or your labor, but are we looking at like two to three two to four dollars, including stamp? Yeah, I would say closer maybe like three dollars. Okay. Depending on if I want to like throw something really fun in there, but honestly, the weight is what restricts us the most because we get over one ounce. Just so you only have to use one stamp. Right. 70% gross margins give or take. Yeah, without labor. And now you probably have quite the assembly line for packing these things. Yeah, if you've learned the power of this. Friends and family. Yeah. So in the beginning, it was all my brothers and then my brother in law. So my husband's brother and we were just doing it in the house and grinding them out. This month is the first month we've like really standardized and brought in more people. And that has like truly been a huge game changer. It's just it's too much to put on like one small group of people. And it's a lot more work than you would expect or just a lot more time because it's so specific to one week. We do it in one singular week. But yeah, the the labor is probably the most expensive piece. Actually, the stamp is technically the most expensive, but after that, we labor. If you're like separating out all the duties, you're probably only spending like one to three minutes per envelope stuffing. Yeah, we like we have it down. I think it's difficult because you have to like we do them in different steps. So like the stamp on them and we put the we stamp our address and then we the whole thing. But we normally can get about a thousand letters done in two and a half hours. With how many people? With six people. Okay. Wow. So let's call it three hours. So 18 people hours for a thousand. Or an eight or two. Man, that's really good. That's solid. Yeah. And I'm I'm sure you've looked into like machinery like automation. Like is there really something for your specific use case? There's not much out there. There is a machine that can fold the letters like inward. But you would still have to pack individually. And honestly, I think that's why this is something people love so much. And 100% because it's like they know I'm touching every single letter. Like I am in there. Like we are packing this and there's no way to make it there's no way to make it quicker. And because of that there's also nothing really on the market that's similar, I feel like. I mean stationary is it's absolutely stunning. And you can get stationary. But it's never going to be a handwritten letter. You know. Yeah. So I have to tell you a quick story. I I had an idea for years and it was called chunky mailers. And it was based on the premise that when we get something in the mail, even if it's marketing that has something in it, we will for sure open that thing. Yeah. Right. It's just human psychology one on one. And so for years, I wanted to start this business called chunky mailers that was like a direct mail marketing company.
company, but that didn't send postcards or envelopes. It sent marketing, flyers, materials, postcards in an envelope that had a straw or a penny or a figurine or something, something thin enough. It still has to be a quarter inch or less, so it's machinable. If it's not, you have to spend $3 instead of $0.70. Like, there's some technical things, but I partnered with a guy named Christian and my business partner, Kirk. And they launched it. They had a different name. They did it for a few years. It did all right. But I still think that this idea could be executed because direct mail is not dying. Like, it is effective. Depending on the offer and on the business and the targeting and all that, it is effective. And I think that chunky mailers, that's what I call that. Yeah, when they put in like the big credit card and you're like, should I just open this in case? It might be real. I don't know. It could be real. Yeah, totally. Like, we're just getting offline more and more. And I think that you're writing a title wave right now that is not going anywhere. I've talked for a while about getting offline, but you're doing something different. You're doing something like physical. And I just think that's going to get more and more popular. I think it's so smart. I think it's, it's, people need the, the thing to hold on to. It's like a tangible good where they're like, this was worth my money. This was worth my time. They know that there was care put into it. And I think as like, I mean, we're seeing same thing, the shift in AI and all these things. It's like, as that grows, this feels like it's growing with it where there's more and more people that are like, I need a tangible good in my life. And so it feels like a small little like act of defiance against that. Yeah. I mean, we need something to offset AI. Yeah. So as fast as AI is growing, we need something else growing fast to offset that. And I just interviewed a guy that sells beef jerky to gas stations and his interview crushed because it was the opposite of AI. And like, people are craving that, you know? Yeah, yeah, yeah, totally. So you may have already said this, but what exactly is in each envelope? So each envelope has a postcard that is also an art print. So on one side, it's an art print that I create. And then on the backside, it's a postcard. And then a recipe card, one side is like artistic. And the other side is a recipe. We normally do two stickers, depending on size, sometimes three, because of the weight. And then we do a surprise paper goody every month. So this last month, it was like a little collage pack. And it was all these individual pieces of collage. This month going forward is we're connecting everybody through pen pals. So we're trying to connect to everybody so that they have someone within this little network. And then my friend Hannah, who is also part of the labor cost, she creates these like beautiful little tarot cards. And she hand packs those and sends those to me. So those go in there. And then lastly, and the part that's most integral to why I started this and why I care so much about it is my letter. And it's normally just a long letter about why I was inspired this month. Normally it has some sort of personal experience. And I just am very vulnerable in it. And the whole point is to try to lead that to connection in some way or connect with people over that. Is it kind of like a public journal entry? Kind of. Yeah, I would say it's very similar to a journal entry. It's almost like a personal blog. A lot of it is like lessons I've learned really trying to influence people to care about their communities, care about themselves, just like feel good stuff. Yeah. And so that's what is, I'm trying to culminate that into the letter of just it's, it obviously has to cost money because I have to make it. But outside of that, I hope it inspires people to also start tiny and to feel that hope and to despite all the things going on in the world, despite the heaviness that you can still create and you can feel inspired. Yeah. I feel like we're kindred spirits in a way because we have so many of the same ideologies, just the word tiny. That's what I try to make everything that I post about, approachable to everyone. And how starting small is great. Starting small is awesome. Don't be afraid to start small. And to stay small, don't be afraid to stay small. If that's what you want, you mentioned something at the end there about like, despite the world being hard. Like, that's just my message to the world. It's like, yes, business is hard. It's a grind. Like you're going to fail a lot, but it is worth it. And it's like absolutely doable. Oh my gosh. It's absolutely like you can absolutely do it. It's approachable. Like you should try it. Even if you end up hating it and you go back to your job, fine. But just learn for yourself if it was for you. If you're curious, just answer the question. Yeah. That's what I say so much of snail mail specifically. Because it's so scalable, but it's also not scalable. Like you can say at 50 subscribers, you can say at 10 subscribers. And when I was doing the first 50 subscribers, I had my cup was filled to a capacity that like, I was so grateful and thankful. And I still feel that every time I drop off these letters, I'm like, what the hell? This is insane. But you could start this as a creative process. And it could build into something. I think especially artists, they're really trying to find ways to commodify and make ends meet as artists. And I know that that is so difficult. And this is, there are so many people in this world that can afford $9, $11 a month. And they want to support small artists. And this is just a perfect way to do it. You could do it as a side hustle. It could be 100 people. And it brings in an extra 500 bucks or whatever. And that is amazing. Yeah. And you found these guys through free mediums like this time, like free content. Not marketing other than just telling this same story. And it resonates with people. Yeah. Have you ever done paid marketing? We just started using Pinterest. And I did that because other people were putting my stuff on Pinterest. And so I was like, I guess I do this. I should own this. I'm going to put, yeah, if I'm going to send you guys stuff in the letters. So they were like taking my pictures off of Instagram and putting them on there. So I was like, all right, I guess I'll just start Pinterest. So I'm starting to run paid ads directly to my newsletter. Because right now, it's where I'm seeing the most potential. Because here's the thing, social platforms don't let you own anything. The algorithm changes and your reach disappears. Email is the only channel where you actually own your audience. And be high. This built for people who are ready to grow bigger than ever. It's got a built in ad network. Sponsors come to you directly through the platform. You approve, you get paid. You pay no platform fees on paid subscriptions. Whereas substack takes 10%. Dehive takes nothing. And now you can sell coaches and coaching directly to your list. You don't need to stitch five tools together. Be high. Let's you do everything in one place. And you pay zero commission forever. Name another newsletter platform that can do all that. I've been on be high for over two years. And it is without a doubt one of the biggest reasons my newsletter is growing like wildfire. So go move your email list over to be high now and get 30% off your first three months at behive.com/chris. That's be he H I IV dot com slash Chris. So I've started doing Pinterest outside of that. No, kind of what you were talking about with chunky mail. That is something we've been exploring because we had a realtor reach out and asked us to do a tiny post for them. And in terms of the tiny post for the people that are signing up right now, like I'll never put an advertisement in there. I think that would not align my mission. There are so many business owners that meet that tangible touch point with their past clients, with new clients. And they can afford to, you know, throw a few hundred bucks at this, you know, snail mail club. Yeah. Yeah. If we throw a little letter in there and say, Hey, this is from your realtor. It's a kind touch point that they could, you know, see every month. And so kind of looking into maybe reaching out to other realtor or financial advisors, bankers. I feel like there could be a lot there as well with that tangible, you know, to a point. I think we might do one for a run club, which I'm very excited about. But yeah. Oh, man. I'm like having all these realizations like my wife is huge on Christmas cards. Every December, it's like this friction between us. I'm like, babe, it doesn't matter. If that family we live next to 14 years ago, doesn't get our card, they're not going to even know it doesn't matter. It's not that deep. And she's like, they have to all go out and then conversely, we get 200 Christmas cards every year. And I love that. I enjoy catching up with people. But there's like two families that write a note with theirs, right? The Brock banks and the Gilberts. I know who they are. And I read that note. And even though like, I probably wouldn't read their Facebook posts, you know, it's just not out of, you know, it's out of sight out of mind. But I read their note and I enjoy it. And so I have another friend locally who I get her mailers. She's a realtor. I get her mailers because I live in her area. And it's like, this house is for sale. That house for sale. That's a picture of her. And she's great. If she were to send me like something chunky, right? With something in there with like a public journal entry, like I had a rough month, you know, we had two closings fall through. Like a public journal entry about her business. Yeah. I'd be like, you know what? I'm going to share that everywhere. Yeah. I'm going to share this with everyone. Like when I go to buy a house, I'm going to go to her. Yes. It's different, you know, about like vulnerability piece. It totally leads to an action. Yeah. And a lot of times like that extra 10 minutes of effort for her every month could pay off 1000 fold, you know, it doesn't always take a lot more work. It's just a different way of doing something totally. Yeah. from like a first principle's perspective is this concept of
you know, tiny letters. Is it viable for men like as an owner to start and for men to receive? Now obviously I just told you that it's interesting to me, but what are your thoughts on that? No, I've actually talked to my husband so much and my brothers because we're all here in this like packing letters for hours together. I think that in the way that there's this loneliness epidemic happening for men, I mean a man who's being a letter in the mail from another man that is vulnerable, I can't even imagine how much good that could do for the world. I think there's also like this narrative that men can't enjoy small, tiny, fun, cute things and they absolutely can. Like men have stickers, men have, you know, stationary. I think there's absolutely a way to conceptualize this for them. I'd love if men subscribe to my stuff. I can understand why they don't necessarily subscribe to it. Yeah. But there's absolutely like I think a way to, you know, push it in that direction. Yeah. Yeah. 100%. Like you could do one for about like classic cars, right? For car lovers. And every, every month could have like a hand drawing picture of like a gorgeous, unique classic car or for golfing or for hunting or for survival tips, you know? I was on Amazon last night with my boys buying a smelting furnace so we could take our aluminum cans and turn them into swords, you know? Like if I got a letter one month about how to do that, like handwritten, maybe even a QR code, I know this kind of goes against the purpose, but a QR code to a really cool YouTube video. Totally. You know, I saw this, this viral tweet last week and I still don't know if the guy was trolling or not, but it was a picture of like a, a three-ring binder, like a notebook. And it had every page just had a thumbnail of a YouTube video and a QR code. And they were like, I give this to my kids so they can look at YouTube without all the toxic thumbnails and algorithms influencing them and they can just scan the code and watch it. And I'm like, I don't know if he's trolling, but but there's something to that, you know? Merging the, like not fully offline, not fully online, but merging the two. Another thing that could be interesting too is like the dexterity piece of like like a little craft that you fold or that you like, or a gami or something like that, or like because you how to, I feel like Legos are very like huge, not realm. Like I think there's so much, like kids for kids, it could be a huge thing as well. And I've talked to a few people that, you know, might be going in that direction, but there's so many niches out there that these could be tailored to. And every single person I think loves receiving something in the mail that's not a bill. Or oh yeah, you know, I mean, you've got like a KiwiCray and Crunch Labs doing this with like activities for kids, right? To like make engineering projects. Yeah. Shrink that down to an envelope. Yeah, you know? It teaches them about the postal system. It teaches them about, you know, a stamp, how to write a letter, all those things that I think it could be really cool. Is this idea about to save the United States Postal Service? Like the USPS on it on my last one. And I was like, oh my god, lab of a century. Oh heck yeah. Yeah. Okay, so kids, men, like I'm biased, but I totally think this, this could work for men, like not poetry most likely, but anything that men like. Yeah. Do you have any metrics? I know you probably know anecdotally, but any metrics on how shareable this is. Do you see people posting about it? Are they tagging? Are they tagging you? Are they sharing it offline? And you're just seeing customers show up that you don't know where they came from? Yeah, so that's a hard piece to track that that specific piece of like where are they coming from? We just added a question of like, are you coming from Instagram, TikTok or Pinterest, which I would say and then other. I would say most people are coming from that, although we do sometimes get an email saying like, oh, my mom showed me this or you know, I have to cancel my subscription because I just got signed up by somebody else as a gift. Like I get a few of those online specifically. That has grown, I think my account so much because people do unboxings of snail mail and they show my mail to other people and people are interested in that. And it's so helpful too because I get to see in real time what they like and what they don't like and what they're confused by and what is really interesting to them. And in the same way that I still try to like not consume every snail mail just so I don't get influenced in a you know, problematic way. I when I get to see those those snail mail clubs like post about mine, it's so helpful to see what they really resonated with. And I know that a community that is like obsessed with snail mail clubs are junk journalists. Have you heard about junk journaling? I am so locked in right now what you're saying. I have never heard about that. But I will say, I don't know what you're about to say, but my mom Cindy, I love you. She is the most prolific journalist on this planet. A newspaper's local newspapers have written articles about her. She has hundreds of journals. She journals every day and has her entire life. Oh, that is beautiful. I want to hear this. I love that. Yeah. So junk journaling is like I think another one of those like getting back to analog going that anti AI route. And it's adding junk to a journal that you are writing in or not writing in. But you know, it's everything from like a receipt that you get at your local coffee shop to the ticket that got you on your plane. And it's everything, anything can go into this. It's just paper goods. And so many of my letters are going into junk journals. And so that's also been a piece of like sometimes I'm like, you know, what is all this for? Like I don't want to just overwhelm someone with a bunch of paper goods that they have no where to put them. But this is one of those very creative places that a lot of the subscribers are using it for. I'm like my mind is blown right now. I'm let's let's side note just for a minute. I'm going to share my screen. This is the Google trends. And if you're listening on audio, I'll describe it. This is the Google trends for junk journaling. The phrase junk journaling over the last five. And then here's 22 years. That's not surprised me. Up into the right now. Let's let's see what this is. Snail mail. If we search that, you know, it's kind of been trending down and then back upwards again. But that's not really your industry. What would you call your industry? Oh my gosh. I don't know paper goods or stationary goods. I don't know. Or like letter subscription. Maybe. I mean, look at that letter subscription and junk journaling are they look like mere images of each other up into the right. Have you heard of the flower letters? No. Oh, I did an episode about them last year. I'll link to it below. It's this couple out of Utah. They write books in letter format like historical fiction books, which my wife loves. That's her favorite genre. In the letter format. So once, twice, three times a month, you get letters that tell a story. And their turn must be close to 1% because how does it end? Yeah, they don't have to. Yeah. And I think they're like one year series. And then, but they they'll do another series the next year. These guys are doing my best friend didn't interview with them. I just did a deep dive about them without actually talking to them. I'll post both. But they're I think they're doing over 10 million a year. That's amazing. And it's like it's like yours and that like it's beautiful stationary. I think it appears handwritten. It's a beautiful story. But my idea last year on this deep dive was like flower letters for any genre for murder mysteries for thrillers for autobiographical, not, you know, novels or whatever or for men, you know, whatever. Totally. I want to go back to the the farmers market for a minute. Are you and or your neighbors making any money on this or is this just a passion project? Well, the people that are vending, I think they make pretty good money. Yeah. Yeah. I would hope so. But what about you? So I have a booth at the event. And I make I make a couple thousand normally. Okay. They're selling jams selling jams. My art. Sometimes I'll do salts. I did vanilla extract. Like that's kind of my creative outlet is whatever I'm wanting to create that month. And so that booth does really well for me. But in terms of what I expected the tiny farmers market, I don't expect it to be like an income to bring in a bunch of income. But it does bring in a little bit of money. And then I try to put the vendor fees back in like last time we had it was really cold. So we had heaters and things like that. I want it to be a unique experience. Yeah. And most people are just walking like it's mostly just your neighborhood. No, I would say a lot of people come from all over. Wow. That's awesome. Yeah. Our last event, I think we had almost 800 people come. Holy cow. So a couple thousand bucks in three hours. Yeah. With jams and homemade vanilla extract, that's impressive. Yeah. I definitely like that's a whole other thing that I feel just so grateful for because it was that was also just a creative outlet. But now I have a TikTok following that like I said, like people just really show up and it's so wonderful. And so I normally try to make like a lot of things because I hate to sell out. But it's also very fun. And now actually my husband just quit his job to go full time with the tiny project. That's amazing. And so now he can help me make jams, which has been wonderful. What was he doing? He was an AI consultant. Oh wow. Okay. We are doing full 180. What other ideas?
outside of poetry, outside of what you're doing in the snail belt business. What other ideas do you think there are that other people could, could capitalize on? Like surely you've had to like, reign yourself in, you're like, I should send letters about this or that. Yeah. So what I'm very thankful for is because I left it so open ended on the paper good and what goes into it. I get to be very creative in what that paper good is. And so I feel like I have been able to explore a lot of my ideas in that way. One of those things is like any sort of like build your own aspect. I don't know what we were talking about with with snail mail for men, but like little like Garlands or things that you can like put up in your house somewhere. I'm very inspired by that. I'm very inspired by like Valentine's or creating seasonal stuff, seasonal things for people to buy my goal at the end of the year is to really like launch a true stationary brand. That would be very exciting for me. But in terms of like snail mail specifically, I get to meet with so many people now when I do my little pick my brain sessions and some of the ideas that I've heard from other people that are inspiring to me like one person. She's been a photographer her full life. And she has no place to put all of her photography. And so she wanted to send it out into the world. And so she's sending like original pieces of photography that she just has no space for. I thought that was really interesting. There's somebody else that I've talked to that creates similar in like the storyline, but you're jumping in on like almost like a little like video game kind of like. It's called something crossing. Something crossing. I forget the name of it. Animal crossing. It's almost like you're you become a little character inside of this small. And you get bread and you get these things and you can trade them and things like that. So I think that's very cool. And then I'm always looking for opportunities to like, connect the mailers within each other. If that makes sense, I think that the pen pal aspect is very cool for people. And so that's what I get really inspired by is like, how can I take all these subscribers and have them be connected in some capacity. So that's been like an idea I've been really working with. Well, that should probably help turn to if they're connected. Exactly. On the poem club and with you are you and they only shipping out stuff that stays offline or is that letter posted online anywhere or is her poem posted online anywhere because I think that could be a critical part of this like. This will never be on a little bit. Yeah. So I don't post any of my you couldn't like see it digitally. I, I'm even protective of it when I'm making content. I typically don't show a lot of it before people get it because I want it to be like a surprise. But I don't think that she puts it online either. However, there is one caveat to that that I she does and that I'm very inspired by is is creating an archive of your letters so people can go into the past. So I'm really inspired by that and I'm going to try to do something similar to that in the next year because I do get a lot of people that are like I wish I had last month's letter and because my letters are so different month to month. I think that sometimes people sign up and they don't get that letter and then they're like, I wish I could have that and so I think having an archive shop is a really great way to. You still have access to it, but it's still tangible goods and it's not virtual. Yeah. Well, what if you had a second price point where you know, it was $11 for what you offer and then like 16 for twice a month, one of your new stuff and then one of an archive piece. It doesn't put any more lift on you to create new stuff. Yeah. It's more lift to ship and they're less profitable, but your average order value would go up. It's. Yeah. It's funny because you're telling me all these ideas and like I'm thinking like all right, viral marketing, she could put ads in the letters, but she could put a QR code and if they share it, then they'll get an affiliate and it's like, Chris stop like hard though. Our to stay grounded. It is hard, but it's like, I think that's why you're so successful is because you're not like pulling every monetization lever that you could like keeping it pure and. And they're so smart. They know what they know where your intentions are at and I had I had a company asked to put advertisements in and I'm pretty sure would have been a great financial offer, but that completely deteriorates the entire mission behind it. So maintaining, honestly, that's been the hardest part of being like a business owner, I think for the tiny project in this year is is maintaining that mission with the tiny farmers market with, you know, the tiny post, all of all of those pieces and making sure that it still aligns completely because yeah, the consumers, they know what you're doing and that's why they care about it. I'm going to do something I don't normally do and that's try to give you a piece of advice, even though you're you're like clearly winning at this. But this is the most hypocritical advice I've ever given anyone. Okay. You have these amazing ideas, you know, go for real to do this as a service, offer this as a business. I mean, your market penetration is like 7,000 people out of like 180 million female Americans. Yeah, you know, like you could only do this forever and it would be tens of if not hundreds of millions of dollars and never expanding outside about just being more creative, making this month a little better than last month. Like if and once again, completely hypocritical and I would probably not do this, but if I were you, I would try to like just keep doing exactly what you're doing, but like a little better every time, you know, yeah, I that's helpful advice because I mean, I think with trends with everything that's been my biggest fear is I'm like, you know, maybe snail mail is just this trend and I got a viral video at the right time. But I, you know, when I sit here and I get to talk about it, I think there is this like deeper thing behind it that people are really craving and that's what inspires me the most. And so if I get to do this the rest of my life, I, I've already won every single thing I feel beyond. Oh, yeah. I mean, as of right now, how many customers did you say have? 4100. So almost $50,000 a month recurring and I'm just going to guess like half of that is profit 25 30,000. Yeah, about. Oh, my goodness. 5,000. Yeah. And it just feels like I know it's, I've had a logistics company. I've stood in the assembly line alongside my hourly employees and packed thousands of boxes of peanut butter or chocolate or we've shipped everything. I've been there and it actually feels like really good like it is a grind, but it just feels so good to produce and to take it to the post office and never see it again. I always say I'm like, it's the best day because I get to see all the hard work. I get to see what 4,000 letters looks like 4,000 people. And then I get to send it off into the ether and just pray it gets to you. And it just feels like crazy relief. And just just producing something something in the world that I care about or like it feels meaningful. It's, it's the most rewarding thing. And it's not at all. I did my life to be. No, but that's, that's okay. That's great. I mean, in less than six months, you're making tens of thousands of dollars a month in profit. Something that you love. I forgot to ask you one thing about junk journaling. Is it just like, it's like journaling plus scrapbooking, like just to like back with that. Yeah, some people are journaling like actually writing and some people don't even write. They just, yeah, they just. Oh, really? And things in there and it's memories of like, you know, if you go on a trip and you see all the things in there, you remember what's in there. I've kind of tried to get into it. I'm strapped on time is what I'm realizing. But like, I think it could be a very therapeutic, fun thing and a lot of people are into it right now. Yeah. And they're not like scanning or printing anything. It's literally like a blank journal where they shove like receipts in ticket stubs. And then they just like refer back to it every now and then to. Yeah, I think so. I think just like seeing what your trip was to Paris that one time or sometimes people break down into days. Sometimes it's like months like. Yeah. And there's a whole other market for junk journaling now because now, you know, junk journal or junk journalists are creating their own journals that are more conducive. They can open up all the way and they're easier to use and. Yeah, like washi tapes specifically for junk journaling. There's so many other avenues that are being I think built out because of junk rolling as well. Now when it comes to your short form videos that have done well, I'm curious at like how, how much of a student of the game are you on short form video and like, how tactical are you being with the edits with the retention to hook the payoff. Are you being really tactical? Have you been learning and I say learning like just swiping reels like all of us do for years. That way or do you have experience or are you just like throwing it against the wall? I throw it at the wall and I hope it sticks that's learned. I'm realizing after about a year of posting, especially when I go back and I look at my past videos, I'm like, OK, I've definitely learned some things. I think some of that is like, I am a little bit more concise in the way that I talk. I'm a little bit faster. I really put myself in front of the camera, but I'm learning based off of how my videos do. I don't do much learning based off of like watching other content creators. If I like something, I'll be like, oh, that's a good idea. I'll show this piece or something like that. But in terms of what I've learned, it's truly been I think through like how my followers have received it. And that's validated my experience in it. And what I found is people just, they crave vulnerability and they crave authenticity. And sometimes that's really hard because I sometimes I'm like, am I being fully authentic and that's why I like love sharing the numbers and things because I want to inspire people to
to do it themselves. But one of my best videos was sharing a colossal mistake that I made in November when I spilled red wine over like all of the letters, right? - Oh no. - The worst end of the day. And people just, they loved that I was sharing that and then all the letters ended up being overweight. So we had to restamp every single letter. And it was just, honestly, it was like a hell on earth experience and I was transparent with it and I shared it. And I was like, if you have a drop or two of red wine on your letter, I'm so sorry. And people just like, they were like, I hope mine has red wine. - Yeah. - I got one. - Yeah, it's like good. - I was like, I'm like, "Golden ticket." - Yeah, and it really validated my experience with it 'cause I was like, okay, I don't need to hide this from people and like I can share exactly what made this month a little bit difficult and balancing that with like not being, you know, appreciative of everything but at the same time being like, oh, it wasn't all of those in sunshine. And that was the month that I ended up getting a studio because I was like, I can't ever have the letters in my house again. It scared me too bad. So sharing all of that with them. - Oh, that's awesome. Speaking of golden ticket, you should incorporate that. Like, you know, one person every month wins some sort of the award. Oh, really? - This month is our first one. - It's a good idea. - We have a golden ticket and it gives you and your penpal a free year of the tiny post. - Oh, man, that's awesome. - Yeah. - You should test it with other things. Like $100 Amazon gift card. Like something not related and just see if that, if that plays a role. I'm proud to say that I am your newest customer at your purchase. - How exciting. - I'm very excited. You might have to share it with your wife a little bit because I don't know how. - Yeah, yeah, first. But I get to open it. I get to look at it first and then I'll let her look at it maybe for a minute. - Yeah, I'm very excited about this one. - I think I'm like, I'm out. Like I'm really taken out. This was amazing. I've been intellectually stimulated. - Yes. - You're awesome. This is a great business and you're doing a great service. Like what an amazing way to leave your mark on the world is to encourage entrepreneurship with your farmers market. Right? And then delight people in the mail. - Yeah, that's my hope. That is absolutely my hope. - That's amazing. Well, Hannah, where can people find you? If they have questions or what are the best places to reach you? - The best place to reach me is on my Instagram. I'm Hannah underscore the tiny project and on TikTok, I'm Hannah the tiny project. And then if anyone wants to email me, they can email me at
[email protected]. - Okay, we will link to both of us. Thank you for your time. - Thank you so much. - All right, would you think, please share it with a friend and we'll see you next time on the corner office.
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