12 Persuasion Hacks I Use to Sell Anything | Ep 927
36m 27s
In this episode, Alex (@AlexHormozi) breaks down the 12 internal persuasion rules that drive every ad, video, sales page, and email he writes. This is the exact framework he uses to drive massive sales for real companies with real money on the line.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his pa...
Transcription
7996 Words, 42457 Characters
I've been in business for 14 years we spend tens of millions of dollars per year in paid advertising and in this video I'm gonna share something I've never shared before which is that I have 12 internal hacks that we use whenever we write any piece of advertising or copy that goes out to sell stuff and I'm gonna give you all of them. Alright this is very exciting I haven't shared this publicly ever before and so I want to give you 12 persuasion hacks to get anyone to buy and I'm calling it that but fundamentally I have rules of copywriting that I have as an internal document that I check when I write every piece of copy and so fundamentally no one knows you exist they don't care about you or your product and so you have to convince them and so I've spent tens of millions of dollars on ads just like last year alone and these are the commandments that I check off for every single piece of advertising that we write every piece of messaging every video sales letter every landing page and this checklist is my internal checklist and I'm just gonna give it to you so there are 12 let's start with number one which is headlines come first for a reason and the reason I have it as the first one is that it is the first and most important so to quote David Ogilvie once you've written your headline you spent 80 cents of your advertising dollar right and so that means that the vast majority of people will only see the headlines in whatever it is that you make it it almost feels unfair that a headline is just a phrase or one word or one question but it is also the thing that is ultimately to get the most people to have the biggest lever on whether your advertisements do well so think about it like this because it's the law of small numbers which is if you go from let's say a 1% click-through rate to a 3% click-through rate you triple the amount of people who are also going to see everything else that you have and so there's very little things that happen in the rest of the entire funnel to have the ability to triple sometimes you get 20% lifts 50% lifts they'd be a monster split test but a banger or killer headline can absolutely outperform the control by two three sometimes 5x right that is why it's so important it feels unfair because it's so short but the thing is is the best advertisers the more they've been doing it the more they obsess on the hook they obsess on the headline because they know that's where the money's at right like if you have a winning hook for your ad campaigns you keep using it to death and you try and beat it and so here's the here's some of the things that I write down which is curiosity is king different is ideal and sexy works and never run an ad without a headline because the thing is is all ads have headlines there's just bad ones and good ones because if you don't write a headline you do have a headline it's just not very good and so fundamentally the headlines serve to give us a different wrapping paper for the same offers and you want this headline to be so powerful and I like this visual it grabs the reader by the throat right and so bonus points is how can I know that something's going to work ahead of time one of the best ways to test headlines and hooks is to look at your organic content or other people's organic content or other people's ads look at the first three seconds visually and verbally what are they saying and what's happening in the background and those are the first places that I'm going to look in order to model what headlines apply to me now the the really sexy hack around this is can I take can I steal like an artist from a different industry can I look at ads that are working well in the travel space and use them in business can I look at ads in the weight loss space and use them in business or whatever space you're in and so some thoughts I have our curiosity quotes questions are there kind of emotional outcomes or experiences that I'm describing one of my favorite headlines of all time is how to yay without boo even if you biggest insecurity right I'll say that again how to yay good thing without boo bad thing even if you biggest fear how to speak confidently in front of strangers without ever practicing even if you're deathly afraid of speaking in public FYI there are entire books written on each of these 12 pieces that I'm going to talk about I'm trying to give you the 80-20 because at the end of the day when you're writing ads you're not going to read 12 books before you write the ad you have a little mental checklist that you go over and that's the checklist I'm giving you and so each of these bullets are kind of like the best like best converting nuggets that I have on each of these kind of mini topics and so this is like my little cheat sheet so whenever I get stuck or I need a new idea or for a new image or video or copy this is what I use to kind of remind myself number two say what only you can say so if you've done something remarkable or different you want to say it proof will always outdo promise so the reason at the very beginning of this video I said we spent tens of millions of dollars on ads last year between our portfolio companies so this isn't like we don't have an agency that's actually us spending money in our actual companies so it's not like me taking credit for all the clients that I have like it's not that it's like these are companies that I own that we spent money on to generate revenue right so we risk real money behind these things now if you're the only triple black belt in your local area say so if you're the only person who's helped moms over 35 who are vegan powerlifters say so if you're the only person who like the thing is is that what you want to do is you want to be one of a kind but the beauty is that you get to control what the pond that you're one of a kind is and so the friendly reminder here is that competitors can copy your offer but they cannot copy your proof that has to be earned it's one of the big reasons the big defenses that I believe exists for people who have done stuff which is why you should do stuff is that it doesn't matter how many AI avatars come out the AI avatar can never have done something in the real world they can lie but they can never have done something and so no one can take your story or your experiences away from you and this is one of the things that excites me about the future of AI is that story is still going to be paramount why should I listen to you is still going to be a question the top of everyone's mind and in a world where trust is going to get diminished very rapidly where we're not going to know what's real and what isn't verification of facts is going to be even more important so say what only you can say number three always call out who you're looking for and bonus points who you're not looking for which is actually even more powerful than the original call-out so because it's one thing to say hey you know I'm looking for business owners but if you say hey if you're below $250,000 a year you're below $500,000 you're below a million dollars a year hey this isn't for you go consume my free content it it communicates very strongly where you position yourself in the marketplace and so if you only want to help people who want to lose a lot of weight not a little bit of weight like there's a big advantage you know what's funny I've actually never seen anyone in weight loss do this but just say like hey only for people who are trying to look lose over 30 pounds here's the crazy part there's enough people who are trying to lose over 30 pounds that you can say no to the people who have less than 30 pounds to lose here's the other great thing about people who have over 30 pounds to lose is that you might only need a couple hundred customers in order to make your business work and there's like a billion people many billions but maybe only a billion to speak your language doesn't matter point is is that most people are afraid of saying no to customers but when you say no to customers you polarize the customers who are the right customer to move even more towards you what you don't want to be is vanilla if you say I'm everything to all people I accept all customers then it means no one feels pulled to your marketing because they're never gonna think oh this is for me that is the result that we want to have happen from our advertising that someone's self-selects they raise their hand be like wow I feel like this person's talking to me and so when you advertise you never advertise to the masses you advertise to one person and so you're gonna be very clear when you're writing your copy who is that one person I want to identify the reader I want to identify the viewer or the listener you want them to think how does he know my secrets well you can only be that specific if you're talking about one person right and so as you go through this you can go through different levels of awareness which is like at the top level someone can be completely unaware so you have to hook them with curiosity at a level underneath of that you have to have somebody who might be problem aware hey do you get up at night to pee more than two times hey have you ever had someone cancel a contract before it comes due right these are problem aware then you have solution aware which is like have you ever tried to collect using some of these softwares and it hasn't worked the way it was supposed to have you ever tried a supplement and hasn't gotten to the results that you want that's solution aware right underneath of that you have product aware okay have you ever tried this type of creatine versus this type have you ever tried an ad agency before that's done meta ads right these are very very more aware customers and finally the most aware customers are people who already know about you and about your product and then you have to make offers to those people but it all all the way through the stack we want to talk to people as though we know who they are because you probably do and the crazy thing is that customers this is the crazy part of our customers we all you want to lean into the fact that everyone is selfish everyone thinks they're the center of their own universe and when you can say something that actually affects many many people but you can see it as though they think that they're alone in the universe when you are specific that is what creates compelling copy specificity and so if I say hey are you overweight that's that's trite marketing you don't want to use terms like marketing ease like like like marketing speak marketing lingo right you've read ad copy before and been like oh this is ad copy the way that you get out of that is by taking words that people use and breaking them down into chunks and so by saying hey instead of saying are you overweight it's do you have trouble getting upstairs or going on a walk for a long period of time without a rash forming between your legs and sweating in places you didn't know you could when you say that that's much more specific and so what we want to think about is what are the moments that someone's going to experience fatness what are the moments someone's going to experience brokenness what are the moments someone's going to experience frustration in their marriage or their friendship or loneliness like we talk about the moments because the moments is what they remember no one remembers the vague words and that's not what gets them to emote or have an emotion and then ultimately lowers the action threshold so they take the next step and so for example I just had a cash cows episode with a gentleman who does bar consulting so he helps bars become more profitable like restaurant bars and so when I looked at the copy it looked generic it looked like he was just using marketing lingo rather than saying hey when you look behind the bar doesn't think a bomb went off right does it look like this is a homeless shelter behind your bar right the thing is is that you probably get a laugh but the person's probably like yeah my bar looks like that's a mess right and the thing is is that that's a moment when they walk in or they look behind the counter and they're like what happened that's the moment we want to pinpoint because they probably had that happen the last seven days and if that pain is is fresh the likelihood that they then take that next action is high so the next one is number four always have a reason why and this is big so I like to use the the fraternity party planner perspective which is that it doesn't actually matter what reason you use but more so that you have a reason to begin with and so this the first point when I started adding this in was I think I read one of Cialdini's things ages ago we talked about how when people were cutting other people in line if they had a good reason people were more likely to let them cut in which is basically a persuasion win they said hey can I get in line in front of you and was like hey I've got this paper I've got to turn in I need to copy it quickly and so people said yes but later they tested it where they just said hey I have to get in line because my cat is back home it has nothing to do with getting in line or needing urgency around the copy they just basically said because insert random reason but having a reason in general for most people makes it better than no reason at all and so the word because is one of the most influential words in the English language use it because it works and so if you are gonna use a reason great now you get bonus points for a reason if you can tie it back to urgency or scarcity in some way which I'll talk about those two in more depth later and so when you're giving your reasons why what I encourage you to focus on is giving them the reason why to do the next step and just that right every line of copy sells reading the next line of copy and then those lines of copy sell the click and then the click sells the and then the the blending page that after comes from the click the headline of that page sells the opted from the opt in itself showing up to the next thing it's that we just want to be very clear about our messaging one step at a time because someone can't take nine steps we want to sell one step and be very clear about what we want them to do next right a confused mind does not buy and a confused mind certainly does not click and so when I say thinking about this as a fraternity party planner is what reasons does a fraternity party planner need in order to plan a party not many at all the bar for having a reason to party is quite low Timmy got his wisdom teeth out kegger you know so John broke up with his girlfriend kegger it's Tuesday let's drink right and so the idea is that you don't actually have to have a reason that's good in your mind you just need to have a reason in general it could be your birthday could have been your birthday last month be your wife birthday could be your dog's birthday right give me the anniversary of the business there's four dates that you can run for a whole month right it's my dad my dog's birth month this month and for that reason we're running this offer right it does not matter now how do we make it even more compelling and this one's nasty this may be if I had a favorite which is hard to say because it's like picking between your kids which of course everybody has a favorite child kidding calm down anyways is damaging admissions all right there is probably I mean in my experience nothing more powerful than imaging missions now what's very interesting about this is they've done research on basically the persuasiveness of somebody who admits their bias up front so if you say hey I make money from these videos in the following ways people even though they know that you admit you have a bias they are now more likely to believe you because you said you have a bias because you've actually been truthful and so you want to own your flaws and damaging admissions in my opinion are so powerful because they're actually just rooted in truth so you want to always own your flaws of course you have them of course your product is imperfect say so and what you'll sacrifice and promise you'll gain in trust and trust Trump's promise think about the promises that you have to give to a referral very little why because you are borrowing the trust of the introduction of the person so when you get a referral you're like yeah you help my friend Sandy so I'll buy you don't need to promise much at all because they trust you and so I would rather always sacrifice promise to gain trust and so there's a you know the famous Eminem story of he figured out when he was rapping that if he owned all of his flaws and he said, I'm short and I'm white and I'm blah, blah, blah, blah, blah, right? He says all these things about them. The other person has nothing left to say. He pulls all the wind out of their sails. He pulls all the punches because he punches himself with that. And then they have nothing left. And so basically we want to address all of the concerns they have up front in our damaging admissions. And so what happens is the linguistic power of this is that you have statement, but other statement. And the statement that comes after the word but is the part that is the thing you want them to believe. And so you say something that is true and believable and damaging to you so that they can believe that thing that comes after but. So let me show you how this works. So if I said, hey, these markers smell like shit, but they write four times longer than other markers and they don't dry out. You're gonna be like, wow, I now believe that more than if I just said, these markers last four times longer than other markers before they dry out. If I said they smell terrible and or but they do that, it's more persuasive. Now watch this, let's flip it. These markers write four times longer than others, but they smell like crap. What am I emphasizing? I'm actually emphasizing the fact that they smell bad, not the fact that they write longer. And so we use the first part to gain trust for the second half of the statement. Viagra only works for four to six hours, but you're gonna have the time of your life, right? And so it might raise your blood pressure, but you're gonna have an amazing night, right? Our websites are ugly as hell, but they convert, right? Our systems are incredibly boring, but they work, right? If I said our systems work, but they're incredibly boring, I'm gonna emphasize on the boring part, not on the fact that they work. And so by how you organize your language around words like but which are amplifiers, it allows you to say damaging emissions in a way that's compelling. And so right now, what I would like you to do is write down all of the flaws, all the things that people complain about, the things that you know you could do better, and claim them. Because the thing is that the prospect is already thinking them. But if you can claim them, instead of them thinking them, you acknowledge them, gain trust, and then when you make your statements, they will believe you more. So if you wanna stand out in a crowded marketplace, tell the truth. It makes you more authentic. And if you can do it with humor, you get even more bonus points. So it's like, listen, our gym has honestly pretty terrible parking, our AC is kind of on and off, I don't have the best equipment, but our sessions are more fun than everyone else's because it's all we've got. If I said that, you now believe me, right? The thing is, is if you saw an ad that said that, you'd be like, I kind of believe this guy. He's probably not so bad, right? He's telling the truth. And I'll bet you his classes probably are fun. Now, if I just said we have the most fun sessions, you wouldn't believe me, because anyone can say that. But what people won't say is the truth. So number six, show, don't tell. Now, this one is one of those ones that you will probably nod your head on and be like, yes, of course, show, don't tell. But the thing is, is when I say show, don't tell, I'm actually talking more about breaking down the reasoning. So kind of like I was alluding to earlier, which is instead of saying get more sales, describe what the experience of getting more sales means, or what that moment would look like. Like selling somebody that you're running out of order for, because customers are reading their credit cards to you over the phone too fast. That is the experience of getting more sales, right? So you want to note the descriptions of what's happening and the emotions they might experience, the overwhelm of having too many phones ring and not enough salespeople. That's the experience of getting advertising that works. Don't just say get more leads. Describe the experience of what getting more leads means. That's what they want to experience. They want to see their gym full. They want to know what it's like to have a line around the corner. They want to know what it's like where they actually have to reorganize their gym so that they can actually make room for more people at the session. Those are the good problems that we would describe, which also, yes, they're problems. But if we describe the future problems they would prefer to have than their current problems, those are arguably some of the most compelling things that you can include in copy. Because if you can describe the problems they haven't thought about yet, then it's likely that you've experienced them or how other people experienced them, which then increased the likelihood that they believe it'll happen for them. Real quick, guys, I have a special, special gift for you for being loyal listeners of the podcast. Laila and I spent probably an entire quarter putting together our Scaling Roadmap. It's breaking scaling into 10 stages and across all eight functions of the business. So you've got marketing, you've got sales, you've got product, you've got customer success, you've got IT, you've got recruiting, you've got HR, you've got finance. And we show the problems that emerge at every level of scale and how to graduate to the next level. It's all free and you can get it personalized to you. So it's about 30-ish pages for each of the stages. Once you answer the questions, it will tell you exactly where you're at and what you need to do to grow. It's about 14 hours of stuff, but it's narrowed down so that you only have to watch the part that's relevant to you, which will probably be about 90 minutes. And so if that's at all interesting, you can go to acquisition.com forward slash roadmap, R-O-A-D map, roadmap. And so the big thing here in terms of show, don't tell, obviously from a creative perspective, you want the videos to demonstrate it. You want your creative, your images to demonstrate it, but your actual copy itself, you want to use more descriptive language that is specific to the experience they're going to have, the moments. And I'm going to repeat this theme because it's big. What is the moment that someone's going to experience that they got more sales? What does that moment feel like? What does it look like? When, what moment will they realize that this has actually occurred? Show me that sales has occurred. Describe to me that scenario. That is how you write exceptional copy. And what's cool about this is if you want to write unique copy, the way you describe that moment will always be unique to you compared to other people. And so you can always have fresh copy that sounds different and interesting because you're not just going to use the same words everyone uses. Number seven, tie benefits to status whenever possible. So a lot of people talk about benefits, not features, which is true. But I like to take this a step further mentally, which is a cookbook so fast and easy that all your friends will wonder how you found the time to be fit and cook for your family, right? That would be, okay, that's one level, right, of benefit. But the idea is what is the, like in that benefit, what we tied in is we tied in their friends. Their friends are going to give them status because of this thing, which is just a cookbook, right? So rather than say, hey, you're going to cook meals fast and easy, sure, that might be an element of it, right? But so fast that their friends are going to wonder how they're doing it is another level of this. And so whenever we can tie status, and this is why in the Leads book, I talk about this on page 140, I talk about the what, who, when framework. This is where this becomes incredibly important. And so what we want to do when we're thinking about status and the reason that this framework works so well is that we're thinking about the who, right? Obviously it's them, but who is giving them the status? Because there's status within different realms. Is it their family who's giving them status? Is it their friends? Is it their colleagues or coworkers? Is it their rivals? Is it their competitors? Who are they vanquishing? And so humans are a competitive species. We do desire status because it increases the likelihood that we're able to procreate and create more kids and acquire resources, right? And so we want to tie all of our benefits to what it's going to do, what they ultimately want, which is going to be status. Now, what's interesting is that the status that people get is going to be unique to that person within their subgroup. So if I'm going to try to describe status to a mother, it's going to be probably from kids that excel and other parents wonder how they're parenting, not from getting a Lamborghini, right? Now, if I'm trying to talk to a hustle bros 20 years old, then probably talking about a Lamborghini might convert. Now it might not convert the type of hustle bro that I would be looking for, but nonetheless it would convert some person who's interested in that, right? I'm all about Mosey mobiles and having cash cars that you can buy for seven grand and then not have to worry about car payment. So you can actually get rich in your bank account rather than in other people's eyes. But point being, if we're writing copy, we have to meet them where they're at. And so the wording that we think about this, and also just to give you more color on this, is that we think past, present, future. So how am I going to create status for them with their spouse, them with their wife today and in the future and in the past? So now I have multiple different people who are giving and awarding status to this person through the copy we're writing and different time periods. So it gives you endless variations and angles to approach the benefits, all right? And so you want to think the lines so that you can or so that your friend's mouths will drop with envy, right? That's what we're trying to describe here. Number eight is that we want to use urgency and scarcity. All right, now to be clear, urgency and scarcity, people lop them together, but they're actually different things, all right? So scarcity is a function of quantity. Urgency is a function of time, all right? So that means that I give an unlimited amount of widgets that I'm trying to sell, but I'm only running my promotion until midnight. It's a function of time, that's urgency. If I only have a hundred widgets or I'm only choosing to sell a hundred spots, which scarcity you can choose to have, then at that point, once a hundred spots, maybe that takes a year to sell or maybe it takes five seconds to sell, that line in the sand, no matter how many people want to buy it after that point, cannot buy it. Now you can have both, but fundamentally, all we're trying to do is show that other people want it and that they have to act quickly. What we're trying to do is decrease the action threshold so they take action. The key to making urgency and scarcity work is making it legitimate. There's actually, I don't even know if there's really much more to it than actually having it be legitimate. There's really not another secret. Now there's different types of urgency and scarcity, which I talk about in the offers books. So I have a whole chapter in the offers books, so page 104 for scarcity, and then the next chapter right afterwards, I have for urgency, which is page 112. And so I talk about four different types of urgency and different things that you can do to include scarcity in your offerings, whether it's products or services, but no matter what, you just need it to be real. That's all I can tell you. And the part that people struggle with is they're like, but what if someone wants to buy after midnight? What if someone wants to buy when I already said I have a hundred spots? It means you say no, and you say no so you can maintain the reputation so that the next time you have scarcity, guess who the first buyer is going to be? The one who wasn't able to buy the last time. So you're digging your well before you're thirsty. I would always prefer to undersell my demand so I always have more later. Otherwise you're always going to be looking for the next kill, the next sale, and you're going to be putting the scarcity urgency up, but everyone knows it doesn't matter because you're not going to sell out. And that's where you start losing power. Now, number nine is implied authority. All right, now this is a nasty one in a cool way. So this actually goes back to number one. So if you're the only double-seeker black belt in the area, say it, right? If you've transformed over a thousand people to black belts, say so. If you have a pro-athlete client and they allow you to say it, say it. All of these things imply authority and people listen to and trust authority figures more. And so that's how we've helped 5,000 gyms or 6,000 gyms over the last seven years. And so part of authority is also just longevity. If you say we've been in business for 40 years, the likelihood that you are a legitimate business is pretty high, right? That's actually a pretty rare feat. So if you've been in business for a while, that's a big thing. Now, maybe you and your co-founders in aggregate have done over 20 years of advertising. Maybe it's four of you guys have all done five years, but it sounds better to say in aggregate we've done over 20 years of advertising, right? Now, again, the key here is if you have something as a hook, like as seen on Oprah's best bootcamps or best bootcamp in Vegas or best chiropractor in Vegas or best whatever, is this is why these tiny little awards matter so much because you can actually even start a sales conversation with, did you find us on the Vegas best bootcamps list? Now, you might know that no one even knows that this list exists, and that's okay because that list just gives you applied authority when you actually have the conversation with a prospect. And so at the end of the day, this is where proof does beat promise, all right? And so we're now getting into the believability of the claim, right? So this is why it's further down on here because someone has to want the thing that you're offering first. Once they offer it, then all their warning bells are gonna go off like, why should I believe this person? And that's where you wanna have the proof that yes, they can believe you. And this is why documenting and substantiating the things that you have done and the people that you have helped ultimately makes you more likely to be persuasive, right? If you have 1,000 people who have, you have 1,000 testimonials versus somebody, or imagine you go to a, you're looking between two restaurants on Yelp, right? One has a five star with three reviews, that's three, there you go, three reviews, right? Or you've got 3,000 reviews. Why not, let's just stick with it, all right? But you've got a 4.6, which one are you going for? For sure, no question, you're going to the one that has 4,000 reviews, now it's 4,000, with a 4.6 rating rather than a five, but that doesn't make sense, this one has five, this is a 4.6. The proof demonstrates the implied authority that obviously these people have been around, they know what they're doing, they service a lot of customers, it's social proof, all right? Now, number 10, always have a PS statement, all right? Now, why do we have a PS statement? So it's a power sentence, which is what I like to think about it, all right? It's that power sentence, the two most read parts of advertising, number one, the headline, number two, the PS statement. And so if you have the two most read lines in all of your advertising, you better be sure you're thinking about what you're writing, and at the very least, have a PS statement, all right? And so always have them and make sure that they're strong. And so I have a number of different strategies that I use for PS statements, and I'll tell you probably my top three, all right? So number one, in emails, I prefer to have some sort of sign-off that gets people jazzed. They're very excited to have, I wanna reward them for having read my email. So this is where I put jokes in, this is where I put fun stuff that's light, so that every once in a while, when I do wanna put a call to action, I make this PS a call to action that's strong, because I know everyone's gonna read it and click it, because I've trained them to click that link, all right? Now, in an advertising setting, that PS statement's either going to be a disclaimer of who this is not for, which often works really, really well. Hey, by the way, if you're just getting started, this isn't for you, this is only for people doing X, Y, and Z, click here, that's very strong as a PS statement. Another PS statement that works very well is just recapping everything in one sentence. Like, we've helped a thousand people, we're good at making black belts, if you're serious about black belts, click here. Boom, right? And so it's like, hey, if you did. If you just read to the bottom and skip to the bottom, like I do, this is the main, this is the main nuggets, right? Your main points of persuasion all in one place. Now you can also piggyback on this with a PPS statement and have two PS statements, because guess what? The only thing that's read less than, or sorry, the only thing that's read more than the normal copy, but less than the headline in the PS is the PPS. That's the third most read statement in copy. So I would also include something there too. Number 11, this one's going to be this one. It's like, it's amazing how effective this is and also how simple it is. And the only thing simpler is to not do it. So you have to have clear CTA. So calls to action. If you do not tell someone exactly what to do next, you decrease the likelihood that they do it. So you want it to be stupid, simple, not, you know what to do. You know, you know, you have to, they don't know, right? And so if you want X click the button and on the next page, fail your information, then select a convenient time for you to come in so that you won't miss, right? We want to be very clear about what they have to do and what's going to happen next. Right. They're not going to guess, but here's a really, really cool sub point about this. If you tell someone to take an option or take a step, and then you tell them what's going to happen next, and then what you said is going to happen. Happens. You increase your say do correspondence, meaning you gain influence over them because what you said after they followed your instruction came true. It's the reason Martha Stewart was such a powerful influencer compared to other people. She literally gave people recipes to follow. And she said, if you want to bake a cake, here's the 18 steps for baking a cake. And when you follow these 18 steps, you get a cake. And then when you get a cake and they take the cake tastes good. And then you tied to status because other people say this cake is amazing. And your family loves you for baking this cake. Guess what happens? She gains influence over you because the next time she gives you instructions, you are more likely to follow them. And so we can embed this within the process of persuasion. So we want to basically make promises, keep promises, make promises, keep promises, make promises, keep promises over and over and over again, where they actually take action. And that's the key part is that they have to take action on something you said, and what you have to say will happen happens. That's what makes it. It's not just saying, Oh, open loop. Oh, just make promises. They have to take action. And then your promise gets fulfilled based on their action. So outline step one, two, three, and outline what's going to happen next. Because when it does, they'll believe you the next time you tell them to do something. And like, I believe in this so much. The reason I called my whole company acquisition.com was said that the name of my company was the call to action. So if someone's like, Hey, how do I find out more about acquisition.com? Number 12. And this is a, this is a, this is so good. This is so good. I mean, all of these are good. This is why I use these. Like I've really tried to 80, 20, this for you guys. Third grade reading level. Most copy doesn't convert because people have to pause to understand it. And the moment they pause, they stop because it takes more horsepower than they're willing to dedicate to it. So we have to assume that the prospect is in a rush. Doesn't care about what you have has below a third grade reading level and is distracted. And that's the person we have to grab by the throat and bring into our world. All right. And so. Sentences that are too complex or use too big of words. You're not writing a college paper, right? You're writing an ad that has milliseconds to catch someone's attention. So make the process as frictionless as possible. So if you want to make easy copy, you want to make light copy. The way that you do that is you look at everything that makes copy hard to understand. You're writing hard to understand and remove it. So great copy, the words fade into the background. No, one's actually thinking about the words. They're just understanding what it says. And then ultimately being more likely to be persuaded by it. So if I have something that's written at ninth grade reading level, but, or third grade reading level, so many people cannot read at a ninth, read at a ninth grade reading level. Many people can read, but they can't read at that level. And so if we want to automatically disqualify two thirds of the people who read the copy, keep it at ninth grade. But if you want everyone who can read to read, they keep it at third grade. Look at the most popular books in America. They are purposely written because the authors know what they're doing at a level that most people can understand. So fancy equals friction. Simple equals sales. I put every ad that I write through a free reading level tool, and I continue to edit the copy as if it is third grade reading level. Now. I'll give you a couple of quick tips on this. All right. So number one is you want short sentences, small words, big promises, right? Big proof. You want few adverbs and better verbs. Meaning instead of he quickly ran, say he sprinted. And so we want word concision. We want to have as few words as possible to communicate the point, but we want to keep the words themselves as simple as possible. Now, if you're like, wait a second, sprinting versus running fast, sprinting is a more advanced word, and this is why writing copy is difficult. We have to think, is there another word that people also understand that I don't have to use two words and I can use one now at the highest levels, I will never prioritize concision over simplicity. So simplicity trumps concision. Meaning fewer words. Concision itself is like a ninth grade word. All right. Which is using fewer words to say the same thing as many words feel better, but you probably understood it better. That's what's crazy is this stuff actually works. All right. And so these are 12, but you know, I do like over delivering. So I'm going to give you one more bonus. Lucky number 13. All right. So instead of 13, cause that might be a, that might be unlucky. So we'll put bonus here. I don't believe in superstition, but let's just roll with it is whenever possible use Schumer, right? Because, uh, if you look at the old spice ad, the highest converting ad of all time, to my knowledge, um, in terms of it took something that was a mark, not a market leader and make it, uh, made it the market share, uh, you know, dominator, um, is it was funny, right? And the thing is, is that if you can entertain and educate at the same time, you win, right? Because entertainment makes something significantly broader. Education is what's going to change someone's behavior. And so we want our ads to both entertain and educate entertainment to go broad education, to go deep. The education changes, the behavior means that they take the click. That means that they do what you want them to do. This is why. Now, if I had to pick one thing to cut out, it would be humor. All right. Because you can make ads that can work with the other 12, but if you want the extra sauce, right? Take us to that thing you've always wanted to go to, right? If you want that extra sizzle, then you can add humor. The difficulty is how do you make something funny for everyone? And this is where testing is so important. Right. If you look at how comedians, I'm a big study of comedy. Cause I really enjoy it. Um, how comedians make their whole specials is that they will go to many, many clubs, test new material. And they might find when they do a 60 minute set that there's only eight minutes that people really liked. They then front load the first eight minutes, their next set. And then they have 52 minutes of other stuff and they find two more minutes that people like, and they put it there at the front for the next one. Now they've got 10 minutes and that's how they build their sets until the whole 60 minutes is hilarious because they've tested it in North Carolina. And New York and Mexico and internationally. And so they've got something that just converts and by converts, it means it gets people to do what they want them to do, which in the context of comedy is laughing. Right. And so if we can make something that's both funny and educational, ultimately we would.
Key Points:
The speaker shares 12 internal hacks used in advertising to sell products.
Headlines are crucial as they determine the success of an advertisement.
Being unique and offering proof are essential in marketing.
Clearly defining the target audience and excluding non-ideal customers is effective.
Providing reasons why, admitting flaws, and using damaging admissions enhance persuasion.
Showcasing rather than just stating benefits is more convincing in advertising.
Summary:
In the provided transcription, the speaker reveals 12 internal hacks utilized in advertising to boost sales. Emphasizing the importance of headlines and being distinctive in marketing strategies, they stress the need to offer proof and clearly define the target audience. Providing reasons why, admitting flaws, and using damaging admissions are highlighted as powerful persuasion tools. Additionally, the speaker advocates for showing benefits rather than just stating them to enhance credibility. The focus remains on creating compelling advertisements that speak directly to the audience's needs and emotions, ultimately leading to higher engagement and conversion rates.
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