2322: Boosting Production Per Chair Hour With Smart Data and AI
42m 37s
On today’s episode, Dr. Mark Costes sits down with Dr. Khamir Patel, practicing dentist and founder of SmartChair AI, to discuss how his innovative technology is transforming the way dental practices measure and optimize chair utilization. Dr. Patel shares how his firsthand experiences in private practice inspired the development of this data-driven platform, which uses AI and IoT sensors to track chair occupancy and production per hour with unprecedented accuracy. They discuss benchmarks for optimal chair utilization, how practices can use the data to boost efficiency and profitability, and the exciting future of AI integrations in den...
Transcription
7334 Words, 40255 Characters
Hey Doc, have you decided that 2025 is going to be the year that you take your practice, your health, and your personal and professional relationships to the next level? Well, here at the Dental Success Institute, our simple yet concise mission is to help dentists achieve their full potential in business and in life. If you've previously looked into the DSI programs, you know that we are the most comprehensive performance coaching group in our profession. Our members' results speak for themselves, with an average of 38% top-line growth, 17% reduction in overhead, 49% profitability increase, and a decrease in 1.5 clinical days per week. I'm excited to announce that we've introduced two new tiers to our coaching platform, which will allow dentists from all stages of their ownership life cycle to access our incredible resources, regardless of your budget and ability to travel. So Doc, if you're ready to commit to making 2025 your best year yet, just visit TrueDentalSuccess.com to get more information on all of the tiers and how DSI can help make the transformation you've always dreamt of a reality. And if you'd like to talk to me personally about your situation, my team can make that happen as well. This is your time. Take action today, TrueDentalSuccess.com. This episode is being brought to you by my good friends at McLaren and Associates. The team at McLaren specializes in providing sell-side advisory to larger practice owners seeking a DSO affiliation or private equity partner. Their proven DSO affiliation process is designed to educate you regarding your EBITDA, ensure you find the right partner for your practice, and maximize your outcome from the sale. McLaren has worked with many of our listeners to achieve amazing results. To learn more about the value of your practice and options available in today's marketplace, just reach out to Brandon Moncrief at 512-660-8505 or go to Dentaltransitions.com. That's 512-660-8505 or go to Dentaltransitions.com. Monetizing your business is one of the most impactful decisions on your life, so make sure you're working with the best, McLaren and Associates. The Dentalpreneur Podcast. Okay, doctor, it's time to put down that handpiece. You're listening to the show dedicated to helping dentists get their lives back. It's time to decrease your stress, increase your profitability, and regain your passion. Now introducing your host, Dr. Mark Costas. Hello, everyone, and welcome to another episode of The Dentalpreneur Podcast. I'm your host, Dr. Mark Costas. What is up, my friends? I hope you're doing great out there today. My voice is still a little bit strained. Just had the Dental Success Summit last weekend, and I was talking for 16 hours straight, not to mention all the socializing that I did, so my voice is a little strained. I've had a couple of podcasts since then, but I was really looking forward to this one on my schedule. Let's welcome to the podcast today, Dr. Kamir Patel. He's a practicing dentist and the founder of Smartchair.ai, a company dedicated to automating dental practice workflows to enhance efficiency and patient care. With over 10 years of clinical experience, Dr. Patel has firsthand experience with the challenges of manual data entry and time tracking in dental procedures. This led him to develop Smartchair.ai, aiming to reduce errors and streamline operations in dental practices. Dr. Kamir, how are you doing today? I'm good. How are you? Oh, it's great to have you. It's great to have you. In the couple of minutes in the pre-chat, I'm very intrigued about what you've been able to develop here. But before we get into Smartchair, let's talk about you. Let's talk about your history in dentistry and what got you interested in dentistry in the first place. So my grandfather was a physician, and I always wanted to get into the health sciences. And I was really good with my hands, loved art growing up. And I don't know when, but there was a time in my life, early childhood, I wanted to become a dentist. So I grew up back in India, came here for dental school, went to Boston University. It's funny that you asked, because we used to fill out these books in the seventh grade asking what you want to become. And one of my friends sent it to me recently. I had written that I wanted to be a dentist. So I guess I wanted to be a dentist all along. I love the profession. And once I started dental school, fell in love with it, fell in love with the ability to use my hands. I think that is one of the key things that I enjoy the most, being able to do something, create something on a daily basis. And every situation is unique. So it gives me an ability to think it through. I look at dentistry as algorithms. You have this whole tree of algorithms whenever you're dealing with a problem, right? You start off with something, something doesn't work, you go to the second, and then it doesn't work, you go to something else. And with time, your algorithm keeps growing. So that is something that I have always enjoyed. I started working for a small regional DSO with the co-founder of SmartShare or AI, Dimitri. He, ever since I graduated back in dental school in 2014. And I love this setting because it gave me the ability to focus on other things that I enjoy in life while leaving off running the practice to the DSO, which they do a really good job of. And that's when this whole idea of SmartShare came to being because I used to work in a practice where we had four chairs. And Dimitri would always come in and say, Dr. Patel, you're doing so great. Let's add another provider in the office. We'll grow the office. And early days, I was always scared. That's, I think, what it was. I'm like, oh, I don't want competition. And I would say, Dimitri, we use all the chairs and I use all four chairs. Then if you bring another provider, it's going to hamper my production. And it was a he said, she said situation at that time because we didn't have any concrete data on chair utilization. And that's where the whole conversation started that we should have a better solution because we do monitor how much time the patient spends in the office by check-in and check-out. Again, that's another discussion about how accurate that is with humans checking in and checking out patients. But actual chair utilization when providers are running multiple chairs, there are offices that are multiple chairs and they're split between the providers. There's not specific chair assigned to a provider. There was no way to objectively measure that. And that's where we developed this IoT-based software where we now are able to monitor chair occupancy in an accurate way without any human intervention. And then we went through multiple iterations and we are proud to say that we have over 17 offices right now. And it's all different kinds of practice settings. Private offices, multi-location private offices, DSOs, community health centers. We are proud to say that we are doing a pilot at the BU Dental School in the Prosthodontic Clinic. So a wide variety of different practice settings that is utilizing the data that we are generating. And I would love to jump into detail about what is it that we get from the data points and how we want to help practices in better understanding. One of the key metrics that I see driving force behind the whole project is production per chair hour of patient. It just helps quantify how much time you're spending with the patients and what kind of productivity you're generating an hour. Because as a dentist, one thing that I figured out was I was limited by the time I had, right? There's so many hours in a day. If I can be more productive on an hourly basis, it gives me the ability to make more money, be more efficient and then enjoy what I do without burning myself out. So again, there are a lot of things that we were able to unpack with the data that we are generating, looking forward to working with more practices and looking to see how people want to use this data on their end. Yeah, I love it. I love it. So give me some of those solid benchmarks. Like what is good chair utilization versus less than ideal chair utilization? So once you're kind of gathering this data from smart chair AI from your technology, what are you kind of guiding the practitioners towards? In other words, if you get this bank of data, you look at their chair utilization on average, how can you say we need to improve this or improve that? What are we looking at just in general? So two basic metrics that we are looking at and we are trying to get more data, we are comparing different offices. Well-run offices that are using our product have a chair utilization ratio about 45 to 55%. Because you look at turnover, there are a lot of other multiple practices. So we want to make sure that practices are looking at that benchmark. We want to make sure that our chairs are being used at least 50% of the time we are open. And the other metric that we're looking at, as I mentioned, was the production per hour of chair time. We have found wide range of the numbers that we are generating. And I think that is where I see the most value in multi-location practices where they're able to benchmark their offices and understand how the practices are doing. So we have found a range anywhere from $350 an hour of patient chair time, all the way to 700, 750 based on the patient pool. So some of the offices only take Medicaid, so they're Medicaid heavy. Some offices are PPO. One of them is PPO with fee for service. So we do see a wide variety, but understanding where you fall in that range can help you become more efficient. And a lot of times where practices are being run by associates or employees, they don't have any skin in the game. This gives them an objective understanding of where they stand. And one of the other things that we have been able to achieve as well is doing comparative analysis between different locations for practices. So we have been able to compare different locations. So we just did a comparative analysis between two locations. One was about $550 an hour. The other was 375. So the operations team is like, oh, this gives us an objective sense of where we are as a company and what we can do to improve this and measure the changes that we are making. One very interesting use case that we recently developed was a practice that thought that they needed an extra chair. They ended up converting the doctor's room into an operator. He spent a pretty penny doing it because they had to go through plumbing, all the drywall and all of that, added a chair. Their first two months of chair utilization has been around 20,000, sorry, 20%. They are not very happy with it, but now they have a metric. Okay, we are at 20%. Let's get this up. And they can talk to their office staff saying that, okay, this is what we need to get to. And this is just the start. We have been live for two years now, but most of it was pilots. But now we have actually rolled our technology out to the market for the past three months. So now we are paying customers. We are actually out in the market providing the service to our customers. But as we capture more data, we will then be able to help practices understand where they lie in the spectrum of efficiency. And that will help them be better at what they do and work with them and work with consultants to see how they can help improve workflows and the changes that are being made. Now you'll be able to quantify, okay, this is what we are able to do. So if you have a hygiene department and you're going to add a Clusal guard, or maybe you add a wrist stain or you add anything else, right? You can then measure over a quarter, how much did my productivity per hour go up for my hygiene department? Same thing with your provider. So just objectifying the amount of time that's being spent on procedures right now is what we are looking at. But this is just the start. Our long-term vision is to be able to capture individual appointments and then link that to the CDT data within our PMS. What that will enable you to do is you'll be able to see, okay, endo, we are doing X amount of dollars an hour. Implants, we are doing X amount of dollars an hour. And the reason why we have the authority to say that we'll be able to achieve something like that is the way we capture the data. So as you know, a dental chair is not a static chair. It's a chair where the center of gravity keeps changing. And that's where our AI and machine learning comes in. So what we do is we capture the data for the whole appointment time or the whole day. And we have trained our data to say, okay, this was patient A, this was patient B. So even if they get up to go to the restroom or go get up to do a panel, we then will be able to identify based on the pressure changes on the chair that, okay, this was one chair. And as we gather more data and we fine tune it, it's going to get more accurate. So how, okay. So a few questions. So when you're talking about 45 to 55% of chair utilization being a high benchmark, is that including when the practice is closed or is that during normal business hours? No, during normal business hours, because a lot of these practices are practices where the providers are running multiple chairs. So they're not going to be able to be in the chair all the time. And then they'll have lunch breaks. And so we look at the time the office is open. We remove the lunch break as well. So that's where we are at right now with that benchmark. And our total pool is not that big. So again, I don't want to say that's the norm across the whole of US. Maybe there are better offices out there. But as we develop the use cases and offices, so these offices are doing well. They're like they are in the high two and a half, $3 million in production. So they do pretty well as an office with six, seven chairs. So we have been using those as benchmarks right now, but we are looking to develop this data even more. Tell me about the hardware. So does it work on any brand of dental chair? And what is the setup look like as far as those pressure sensors? That's very interesting the way you guys do it. Yes, so we use off-the-shelf sensors. These are coin-shaped paper-thin sensors. They're called for FSR sensors. So if you know in your car, right, when you sit on the passenger seat, there is a passenger airbag on and off, like the light goes on and off. So there's a sensor there that detects that. So it's a similar sensor that we are using that we have been able to connect to our microcontroller that goes right underneath the seat. So if you look at any chair construction, there is the frame of metal skeleton and then there is a seat that goes on top of it. So we usually place our sensors between those two and we have been able to retrofit all the chairs that we have come across. We are at this point across eight brands and multiple different models between we have worked with Midmark, ADEC, DCI, the new Hyosun chairs that we have done, Pelton and Crane. So again, that's never been something that we have not been able to retrofit. And that is what we plan to do is retrofit chairs. So giving the ability for practices to add this without any friction, not having to add a whole new chair or a setup to do something like this. And it's a 30-minute install. We have partnered with other technician groups, one namely being Uptime Health that is building a team of technicians all through the US where we'll be then able to roll this out. Okay, you want to get this installed in the chair. We have these trained technicians that would come in and retrofit your chairs. Then once it's installed, super hands-free, nothing to be done. All you have to do is connect it to your office Wi-Fi. That's awesome. That is so cool. I can see the value of the data that you're collecting. But at the same time, you kind of alluded to the fact that you have a small sample size at this point. So is maybe phase one just getting a bolus of data and to start to analyze kind of where the higher performing practices are and what that data looks like for the most effective dental practices? Absolutely. And that's why we are looking to partner with consultants. And we see ourselves as an accurate data point where we want to partner with existing vendors in the dental ecosystem. So rather than having a separate dashboard, which we do right now and we provide reports to our practices, what we would rather do is you have all these platforms like dental intelligence, something that a lot of practices use. We want to provide this valuable piece of information. We are API ready. So we have created an API infrastructure. So we'll be able to push this data to their system and then you can keep using whatever analytics tool that you're using right now. And then you'll be able to see this as a data point as well. And we will be able to piggyback on that and understand, okay, this is where high performing practices are. This is what's going on. And we want to grow in that fashion because that gives us the ability to go and get into as many practices as possible, as quick as possible. As one of the largest privately owned labs in the United States, Maverick does just that and has continually invested in their staff and facilities for the past 20 years. From fixed and removable to implant and cosmetics, Maverick's team of experienced dental professionals will see to it that your next case is a successful one. Here are just a few highlights that you'll notice when you start working with Maverick. You get your very own dedicated technical advisor to oversee your cases. DSN members get an exclusive 20 to 25% discount. You get two free chamfer prep diamonds with each digital crown and bridge case. They offer a wide range of implant system compatibility and they provide rigorous quality control of your incoming impressions and the final case before shift. As a special welcome gift, Maverick is offering three free crowns. Just make sure to mention promo code DENTALPRENEUR on your RX. To get started, just give the lab a call at 866-294-7444. That's 866-294-7444 or visit maverickdental.com forward slash DSN maverickdental.com forward slash DSN. What have you personally seen as a practicing dentist was there any realizations about your own utilization of chair time that you're like, oh my goodness, I need to do better or oh man, I'm doing really well with my own personal chair utilization. So yes, absolutely. Great you asked the question. So two things. One, I love doing extractions, but I started looking at the time I was spending on that procedure and I just found that it was super duper inefficient. I have an oral surgeon down the street and I'm like very, very picky. Now with my extractions where I just pick something that's like less than two minutes, so like the tooth's dangling and I'll remove it. Otherwise, I'm like, just because I thought I was good at those and I was removing them, but I was spending 40 minutes doing two surgical extractions where I could have done a crown prep or done an implant restoration. So just started becoming a little more choice of time and like choice of procedures. But having said that, one of the most interesting cases that we have had in the practice that I work was with a recent... So we have a new grad that's working with us, right? So she graduated last summer and my office, I schedule an hour for my crown preps, including assistant time and everything. So my front office staff started scheduling an hour for the associate. And then what that did was it was taking much longer. Again, in no shape or form, we want anybody to get faster other than their own, like until they are comfortable with it. But what that did was it was backing us in the day because now we don't have the chair to see the next patient. And when we came in and when I actually came in to have the conversation is like the crown preps on an average are taking two hours, 20 minutes. So let's schedule two hours and see how everything goes. Oh, no way. I took two hours and 20 minutes. So we like open up smartchair.ai and like show like, okay, right here, you can see this chair, there's two hours and 20 minutes. Now there's hard data to back what I was saying. The whole conversation shifted. It was like, oh, thank you for letting me know. Now I know I get better. I'll keep a track of what I'm doing now. So that was a very interesting realization of something that I see a lot of value for young hygienists, providers, because at the end of the day, there is not much that there is to quantify. Are you getting better or not in dentistry other than production? But one thing that I have always found working where I work and maybe other practices as well is production sometimes is not in the hands of one single person, right? You need new patients. You need them to accept treatment. You need to make sure that insurance is correctly put in the system. And then you have the provider who comes in and does the procedure. Do they do it efficiently? So being able to remove that whole layer and just identify, okay, for the dental provider, you have a patient in the chair. How much did you produce in an hour? Irrespective of how many new patients did you get? Was your schedule full or not? That can help quantify or benchmark their performance. And then quarter on quarter, we have been evaluating how things are changing within the practice where we work. Unfortunately, the practice we work in, we have five chairs and we don't have assigned chairs. So it's between me and the provider. So it's very hard to quantify, okay, is the change because of me? But as a practice, we do quantify and things are improving. So that's something that we have been able to measure. We have had a 15% improvement over the last two quarters. So something that as we mentor our associate, we want to be able to see how those things are changing. But for a practice where assigned chairs are a thing, I would love to work with them because I think that they can pinpoint exactly what's going on with individual providers, hygienists and better understand growth in the practice. Yeah, I really like that. So as you know, I want to talk to you about your opinions on the future of technology and dentistry, especially with AI. But very, very smart ways that people are using AI and dental practices. It feels to me as though we're a little bit behind as far as an industry and how to utilize it best. But I think it started really with a couple of different things, analyzing incoming phone calls and being able to basically scorecard how well people were doing when they answered incoming telephone calls. That was kind of an early adoption of AI. And then we had obviously, being able to look at x-rays and analyze x-rays and look for lesions and look for potential undiagnosed treatment, et cetera. Okay, so we know those things are out there. Now we have people that are developing AI for incoming phone calls and being able to answer those as an AI kind of scheduler and receptionist. That's getting better and better as we speak. And then now you have this that's kind of tracking the efficiency of chair time and production per hour, et cetera. What does the AI actually do with the data that it gets? And what have you kind of taught AI to learn from the data that it's being provided by these sensors? So the reason why we have to use machine learning in a dental chair is just the shifting patient weight and the gate when the patient's seated back in the chair, right? So when you seat a patient, the patient's waiting, there is a sensor that activates. And then once you seat the patient back, another sensor activates and it keeps moving all across the procedure based on the patient adjusting themselves. So being able to track a whole appointment was something that we had to like work on and figure out a solution to so that then we can say that, okay, this is patient A versus patient B. So that is where we use machine learning because so what we do is we take a chair. We have the sensor data starting from 8 a.m. in the morning to 8 p.m. in the morning. And we have then gone into the back end and train the data saying that this was one patient, this was another patient. What that enables us to do is now once it's trained for a few months, next time the new month rolls in, it automatically able to detect all of that and then push that data into our system to analyze it using our front end. And then we also use a large language model to interpret the results and being able to provide it in a way that the practices can digest it further. But the machine learning part is where we see the most value because the longer we are, so we already have a first to market advantage. The longer we are able to train our data, our data is always going to be more accurate just because of the amount of data that we have already generated. So that is something that we are super excited about. And on that note, I would also love to mention that we are in the final stages of partnership with the chair manufacturer. So they were thinking along the same lines. They developed a new chair to do something similar, but they never had a solution to retrofit chairs because they understood that not everybody is going to buy a new chair just to be able to monitor occupancy because of the big purchase. So it will give us access to our 6,000 offices that are already live on their IoT platform. So once that deal is inked, we will have a much bigger market size in ability to expand it really, really quickly. Are you guys venture backed or bootstrapped? Bootstrapped. Excellent. Congratulations. This is really cool technology. Yeah. Yes. No, thank you. And that is one thing I still practice dentistry. I love being a dentist, but it gives me the ability to support my startup. And we have had investments from... So we did a friends and family round. So it's not... So again, I would still say that's bootstrapped, but no venture backing. But we have investments from large practice owners, like a practice owner that owns 18 offices. We have an orthodontist, an oral surgeon. So people who are using this technology and there are some people who just love the idea and have backed the idea as well. That's very cool. Okay. So I want to transition just a little bit because I want to get your kind of view on this wide open space that is AI. It's going to be changing a lot of different industries. It's interesting to see how it's penetrated healthcare and dentistry specifically. What do you think are additional opportunities to integrate AI into the current practice model, private practice model, or medium to large DSOs? So one of the startups that I have had the pleasure of working with, so I'm not associated with them in any direct way or form or fashion, but I recently had the opportunity to invest with them, is something called trustdentistry.ai. I don't know if you've heard of that. It's a very interesting concept. They have created a chat GPT of dentistry. The important thing that they've done is they've put guardrails that it does not hallucinate. It does not make up stuff. It just looks at the data that it has been provided. That is all the books in dentistry, PubMed data. So when you ask a question, it will look at all that data set and give you an answer based on that. And for offices where there are solo young providers who don't have a lot of clinical mentorship available to them. then it could potentially be huge. And, again, it's one of the things that's going to improve with time. One of the examples that they gave me when they gave me a demo was really good for even private practices, because it's just not for clinicians, it's also for talking to patients. So there was this opportunity where they had to do SDF on a patient, right, and the provider was super busy, and they had to go to the next room. So they have a chatbot that is called ISAC, and you can call him. You call ISAC, and ISAC will have a conversation with you. And the patient was able to ask all their questions about SDF, understand what to expect, what was it. And the patient spent like 10 minutes with ISAC going over everything and accepted the treatment. The provider comes in, and I believe the assistant did it. So just shows how AI could potentially change the way we are doing treatment planning. And that was the start that they were showing me. They also can do case analysis, really awesome with implants, because implant literature, as you know, is very robust and very organized. So it just gives the AI the ability to understand all this. So recently, I had a full-arch case that I worked with them on, and just to understand, okay, you need to do multi-unit abutment. These are the parts that you need to order. And you get an AI model telling you all of this. So it's just something I believe is going to change the way people look at dentistry, especially for young grads and people who are just coming out of school with not a lot of real-world knowledge of the different things that come with private practice and just dealing with patients on a day-to-day basis. Other than that, it's just the data, right? Data, I believe, the more data you have, the more AI can come in and look at data points and understand patterns. So when it comes to procurement, being able to standardize procedures across your practices, there's so much that these platforms can bring to the table. But the one I'm super excited about is this AI train model that will help young dentists be more efficient. Yeah, that's really cool. That seems to be low-hanging fruit. So what is your monetization structure? How do you guys make money? What do you charge? Do you charge for the physical sensors? Or is that part of the membership? Is that a month-to-month? What is it that you guys get paid? Yeah, so we are a subscription-based model. Our hardware with a two-year contract is included, so they're not paying any additional fees for the hardware. And from day one, our goal has been to keep this as economical for the practices as possible. It becomes a no-brainer, right? So what we currently charge is we charge $39 a month per chair, and then there is volume discount. So if you have 10 chairs in your practice, each chair goes down $5 until it hits $9.95, like $10 a chair. Because for us, that is an ability to bring in more chairs in one location, and it's efficient for us as well. And then with a two-year contract, there is no charge for the hardware itself, and then we maintain the hardware. And right now, we are a standalone platform where you will get reports on a weekly or monthly basis based on whatever you choose. But we are in the process of integrating our data with PMS and dental analytics software. So if you're already using a tool and you want us to work with them and provide the data in that tool, something that we are open to, and we can roll that out very efficiently and very, very quickly. When you get a new client, are they able to affix the pressure sensors themselves, or do you have a tech come out and do that for them? We have a tech come out and do that, because it is just something that we find more efficient when the technicians do it, just because of the fact that you're just opening up the seat of the chair and then installing it. So the sensor and the microcontroller that connects to Wi-Fi just goes into the base. So if you know, in the base of the chair, there is a conduit where all the plugs are plugged in. So we just plug it in right there, and then it connects to the office Wi-Fi. Once it's installed completely hands-free, you're not doing anything with your staff members. Out of the 150 chairs, I believe 130 chairs don't even know that it's in the chair right now. So that's how inconspicuous it is. It doesn't show from outside. Got it. So you're saying, as of right now, you have the ability to access the data weekly or monthly based on reports that you guys generate and send back to the practice, but you're hoping to integrate into the PMS so that they can get those reports in real time? Absolutely. Yes, that is the goal. So they'll be able to look at those reports on a day-to-day basis, and they won't have to go to any other platform. And what we are looking at when we're already talking to Dendrix Ascend and understanding how we can potentially integrate it directly with CDT codes. So a lot of these PMS have an appointment start time where they have a timestamp in the system. And with our data, we can then overlay both those things together. It's a work in progress. I don't want to promise that it's live right now, but it's something that we are looking to implement and grow as we grow. Because we are going on multiple fronts. We are signing on our first customer. So the community health center that we are currently working with, they want to expand this product offering to two more locations because of the data that they were seeing. They had these extended hours that somehow magically were never being occupied at the end of the day. And they found out that it was all being done intentionally and not the way they were supposed to schedule. So they were able to bring in and change those policies because they are paying all these people to be in the office without any productivity. So they saw immediate value in that. Again, different practices have seen different value. And we are also fundraising as a startup to develop all these functionalities because these API installations do cost a lot of money, time. So we want to make sure that we have this firepower before we jump into doing it. But to summarize, I would just say that we have had the opportunity to work with really great mentors, advisors, who have been helping us grow as a startup, making sure that we're checking all the right boxes and not going about doing it in a way where we develop the product and then hope that people come in and use it. So that's been very eye-opening with the amount of information that we have been getting from them. That's great. What's your primary focus for growth? So I love the fact, I mean, it sounds like being able to affiliate yourself with the chair manufacturer is huge. That's going to expand you guys very quickly. So consultants, this particular chair manufacturer, are you doing any other marketing direct to consumer or is it mostly secondary referral based? So we are doing direct to customer. So we have our LinkedIn page, if anybody wants to check out, where you can get in touch with us. But we do get referrals from the practices that are already using it. So we are across five states right now. So we're in California, New Jersey, Texas, Pennsylvania, and Massachusetts, looking to grow across the country as we speak. But we are doing a two-pronged approach right now where we are doing a direct to customer approach, but we also want to have the ability to integrate with platform because that is one of the feedback that we received from our early customers. They're just, there's platform fatigue. They don't want another platform. They don't want to have to sign up for something else. So if we can provide this data directly into something that they're already using, they would be more averse to not having that barrier to getting there. But we are open to all the different approaches that make our startup viable right now. I love it. I love it. Kamir, what's the best way for people to find out more or maybe schedule some sort of a discovery call? I'm not sure what your process is to integrate with new clients. So you can go to the website, www.smartchair.ai. There is an info sheet. You can just put your name in and we'll get in touch with you. Or the best and the most efficient way of doing it will just find me on LinkedIn. My name is Kamir Patel. And I have a button right there to schedule a call with me directly through my Calendly link. And I would love to jump in on a call. And I would say I would just love to talk to providers who see some value in this just to understand how they do the productivity analysis right now. Are they even looking at chair time? Is that a metric that's important to them? And if yes, what is it that we can provide to get them to where they want to be? And if no, what is the barrier to getting there? Because I believe time spent in a chair just is a no-brainer. For me as a practicing dentist, I believe that's the thing that restricts me from making money. So I would love to get approached by and talk to anybody who would be interested. Awesome. Awesome. Well, it's a lot of fun to hook up with entrepreneurs at this stage in your game. You guys have gone through the beta process. You've been doing this for a handful of years. And now you're kind of opening up to the mass public. So I can't wait to see what your growth trajectory looks like. And we'll get you back in six months or a year. And we'll compare notes to where you are now to where you will be then. Awesome. Thank you so much. No, I'm looking forward to it. Maybe we will have more benchmarks to share with you. That's something I see that I can bring a lot of information just for the dental world and understanding where you stand. Because we just want to help offices be more efficient in today's DNA where things are tightening up, overheads going up, reimbursements going down. So it's just a challenging environment. But I believe dentistry is an awesome profession. And it's here to stay. I agree with you very, very much. All right, Kamil, thank you so much for your time. I can't wait to watch your company grow by leaps and bounds. And we will be in touch. Thank you so much. Appreciate it. Have a nice day. All right. Ladies and gentlemen, Dr. Kamil Patel. Thank you. Is being a successful dentist practice owner super stressful? What is a word stronger than yes? DentistJobConnect.com is committed to being part of the solution to one of the biggest problems facing the profession. Number one, finding awesome associate dentists. And number two, hiring amazing associate dentists for your team. Whether you are a solo GP looking to hire your first associate or have 27 practices with 87 associates, DentistJobConnect can help. For being a loyal listener of the Dentalpreneur podcast, you get a great deal on DentistJobConnect.com. Just visit DentistJobConnect.com and choose from one of their amazing and affordable options to help you hire an associate dentist. Use the code BICEPS10 to save 10%. Oh, yeah. And everything I've learned about bicep curls, I've learned from my great friend and the founder of DentistJobConnect, Dr. Paul Goodman. Hey, Dentalpreneurs, if you're dreaming of launching your own dental startup, I've got the event that's right up your alley. Join me and my good friend, Dr. Chris Green for The Plan, The Project, The Practice, a night for dental startups. It's going down on Thursday, September 18th from 6 to 9 p.m. in the heart of New York City at the New York County Dental Society. This event is free. Yes, completely free and is hosted by The Practice Launchpad along with We Care Practice Advisors and Provide Bank. Expect expert presentations, dinner and drinks, and powerful networking with people who know how to build practices from the ground up. Spots will go fast. So register today at ThePracticeLaunchpad.com. That's ThePracticeLaunchpad.com. Mark your calendars and I'll see you in NYC. No strategy, just surviving? Join DSN to access vision planning exercises, CEO modules, and mentorship from docs who've scaled responsibly. Strategic growth isn't just for DSOs. You can build a seven-figure net income practice and still make it home for dinner. Just visit DentalSuccessNetwork.com to sign up today. And that wraps it up for another episode of The Dentalpreneur Podcast. Look forward to reconnecting on the next episode. Thank you so much for joining us today on The Dentalpreneur Podcast. Check out TrueDentalSuccess.com for full recaps of every show, a schedule of our live events, free video tutorials, and a whole host of practice-building resources.
Key Points:
The Dental Success Institute aims to help dentists achieve full potential in business and life.
New tiers have been introduced to make resources accessible to dentists at all ownership stages.
Smartchair.ai, founded by Dr. Kamir Patel, automates dental practice workflows to enhance efficiency and patient care.
Summary:
The Dental Success Institute focuses on assisting dentists in maximizing their potential in both professional and personal aspects. They offer comprehensive coaching programs with proven results such as significant growth in top-line revenue, reduced overhead, increased profitability, and decreased clinical days. New coaching tiers have been introduced to cater to dentists at different ownership stages. Additionally, Smartchair.ai, founded by Dr. Kamir Patel, provides innovative technology to automate dental practice workflows, particularly focusing on chair utilization and productivity analysis. The system utilizes pressure sensors to collect data on chair occupancy and productivity per hour, enabling practices to enhance efficiency and make data-driven decisions. The company aims to partner with consultants and integrate their data into existing dental analytics platforms to provide valuable insights for practices to improve performance and workflow efficiency.
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